numbers. However, you must provide this informa-
tion to the telephone company if they request it.
The telephone company may make changes in its
facilities, equipment, operation or procedures that
could affect the operation of the equipment. If this
happens the telephone company will provide
advance notice in order for you to make necessary
modification to maintain uninterrupted service.
• Do not attempt to repair this equipment. If you
experience trouble, call 1-800-574-1611 for warranty
and repair information.
Ringer Equivalence Number:
The FCC Registration
label (on bottom of phone) includes a Ringer
Equivalence Number (REN), which is used to deter-
mine the number of devices you may connect to your
phone line. A high total REN may prevent phones
from ringing in response to an incoming call and may
make placing calls difficult. In most areas, a total REN
of 5 should permit normal phone operation. To deter-
mine the total REN allowed on your telephone line,
consult your local telephone company.
Hearing aids:
This phone is compatible with hearing
aids equipped with an appropriate teleco options.
Programming Emergency Numbers:
When programming emergency numbers and/or mak-
ing test calls to emergency numbers:
1. Remain on the line and briefly explain to the dis-
patcher the reason for calling before hanging up.
2. Perform such activities in the off-peak hours, such
as early mornings or late evenings.
EMI/EMC (FCC Part 15)
Note:
This equipment has been tested and found to
Interactive Intelligence 390/480e Phone User Guide
41
• An FCC compliant telephone cord and modular plug
is provided with this equipment. This equipment is
designed to be connected to the telephone network
premises wiring using a compatible modular jack
which is Part 68 compliant. See installation instruc-
tions for details.
• Use only an FCC Part 68-compliant Universal
Service Order Code (USOC) network interface jack,
as specified in the installation instructions, to con-
nect this telephone to the telephone line. (To con-
nect the phone, press the small plastic tab on the
plug at the end of the phone’s line cord. Insert into
a wall or baseboard jack until it clicks. To disconnect,
press the tab and pull out.) See installation instruc-
tions for details.
• If the terminal equipment causes harm to the tele-
phone network. The telephone company will notify
you in advance that temporary discontinuance of the
product may be required. But if advance notice isn’t
practical, the telephone company will notify you as
soon as possible. You will also be advised of your
right to file a complaint with the FCC, if you believe
it is necessary.
• If a network interface jack is not already installed in
your location, you can order one from your tele-
phone company. Order the appropriate USOC
Network interface jack, as specified in the installation
instructions, for wall-mounted telephones or for
desk/ table use. In some states, customers are per-
mitted to install their own jacks.
• Your telephone may not be connected to a party line
or coin telephone line. Connection to Party Line
Service is subject to state tariffs. (Contact the state
public utility commission, public service commission
or corporation commission for information.)
• It is no longer necessary to notify the Telephone
Company of your phone’s Registration and REN
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40
