Contents
Introduction
................................................................................................1
Installation and Setup
..............................................................................1
Installation ..............................................................................................1
1. Connect the handset cord ........................................................1
2. Attach the stand..........................................................................2
3. Connect the cords ......................................................................2
4. Press the cords into grooves ....................................................2
5. Install the phone ........................................................................3
6. Install the phone on a wall........................................................3
7. Insert number card ....................................................................4
Screen and Softkey Setup ....................................................................5
Getting Started
..........................................................................................8
Idle State 1
............................................................................................8
Pickup ..............................................................................................8
VMail - Interaction Mail Menu ....................................................9
DND- Do not Disturb ..................................................................9
CallFwd- Call Forwarding..............................................................9
Status ................................................................................................9
More ................................................................................................9
Idle State 2
..........................................................................................10
Mail ..............................................................................................10
Phone Log In ................................................................................10
Connected State 1
..............................................................................10
Transferring Calls..........................................................................11
Park ..............................................................................................12
Conference Calls ..........................................................................12
NewCall - New Call (Hold feature) ..........................................12
More ..............................................................................................13
Connected State 2
............................................................................13
Disconnect a call ..........................................................................13
UnHold a call ................................................................................13
Inbound Call State
............................................................................14
Interactive Branding
..............................................................................15
Other Phone Features
............................................................................16
480e special features not found on the 390 ....................................16
Interactive Intelligence 390/480e Phone User Guide
ii
Interactive Intelligence 390/480e Phone User Guide
iii
Sayson Technologies Ltd. will not accept liability for any
damages, including long distance charges, which result from
unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Sayson
Technologies Ltd. will not be liable for technical or editorial
errors or omissions contained within this documentation.
The information contained in this documentation is subject
to change without notice.
Sayson Technologies Ltd.
Tel. 604.730.1842
Fax. 604.732.8726
www.sayson.com
[email protected]
Copyright 2002 Sayson Technologies Ltd.
All Rights Reserved. Printed in Canada