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Problem
Possible Cause
Solution
Responder’s Load doesn’t
appear to turn on right
away
The Ramp Rate may be set too slow
Re-link to Responder with fast Ramp Rate
Remove all unused Responders from the
RemoteLinc 2. HINT: If you are using home
automation software, you can easily check scene
membership and eliminate unnecessary Links
Responder(s) is taking a
long time to respond to a
RemoteLinc 2
RemoteLinc 2 may be sending
commands to a Responder(s) that is no
longer in use
If the above doesn’t work, try the solutions for
“RemoteLinc 2 will not turn a Responder On”
RemoteLinc 2 blinks red
after I turn a scene On or
Off
One or more scene members not
responding
Or
One or more scene members not
responding AND HouseLinc (or other
software) is attempting to communicate
to RemoteLinc 2
Monitor for recurrence and if recurs:
a) Remove all scene responders that are no
longer in use, or
b) Add INSTEON devices for better signaling
Power cycle: Turn unit Off (slide switch to left), wait
10 seconds and turn back on
RemoteLinc 2 is locked up Glitch
Perform a factory reset on RemoteLinc 2
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are having, please
call: 800-762-7845
Certification and Warranty
FCC & Industry Canada Compliance Statement
This device complies with FCC Rules Part 15 and Industry Canada RSS-210 (Rev. 7). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Le present appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux
conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le
fonctionnement.
The digital circuitry of this device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and
television reception. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause such
interference, which can be verified by turning the device off and on, the user is encouraged to eliminate the interference by one or more of the following
measures:
- Re-orient or relocate the receiving antenna of the device experiencing the interference
- Increase the distance between this device and the receiver
- Connect the device to an AC outlet on a circuit different from the one that supplies power to the receiver
- Consult the dealer or an experienced radio/TV technician
WARNING: Changes or modifications to this device not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
Limited Warranty
Seller warrants to the original consumer purchaser of this product that, for a period of one year from the date of purchase, this product will be free from
defects in material and workmanship and will perform in substantial conformity to the description of the product in this Owner’s Manual. This warranty
shall not apply to defects or errors caused by misuse or neglect. If the product is found to be defective in material or workmanship, or if the product
does not perform as warranted above during the warranty period, Seller will either repair it, replace it, or refund the purchase price, at its option, upon
receipt of the product at the address below, postage prepaid, with proof of the date of purchase and an explanation of the defect or error. The repair,
replacement, or refund that is provided for above shall be the full extent of Seller’s liability with respect to this product. For repair or replacement during
