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Troubleshooting
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your Instant Pot Pro Plus today!
If your issue persists or you have any additional questions, get in touch with a Customer
Care Advisor by email at
or by phone at
1-800-828-7280
.
Problem
Possible reason
Try this
Occasional
clicking or light
cracking sound.
The sound of power switching,
or the pressure board may be
expanding due to changing
temperatures.
This is normal; no action needed.
Bottom of the inner pot
is wet.
Wipe exterior surfaces of the inner pot. Make sure the
heating element is dry before inserting the inner pot into
the multicooker base.
Difficulty
closing the lid.
Sealing ring is not properly
installed.
Reposition the sealing ring. Make sure it is snug behind the
sealing ring rack.
Float valve is in the popped-up
position.
Gently press the float valve downward with a long utensil.
Contents in multicooker are
still hot.
Lower the lid onto the multicooker base slowly, allowing
heat to dissipate.
Difficulty
opening the lid.
Contents may be under pressure. To avoid scalding
injury, DO NOT attempt to force the lid open.
Pressure inside the multicooker.
Release pressure according to recipe. Only open the lid
after the pressure indicator is dim.
Float valve stuck due to food
debris or residue around the
float valve.
Make sure steam is completely released by quick releasing
pressure.
Open the lid cautiously, then thoroughly clean the float
valve, surrounding area and lid before next use.
The inner pot
is stuck to the
lid when the
multicooker is
opened.
Cooling of the inner pot may
create suction, causing the
inner pot to adhere to the lid.
Select quick release to release all the pressure from the
inner pot.
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112-0124-01-0101_IB_Pro-Plus_Interim_GSG_FINAL.indd 50
7/9/21 1:58 PM
7/9/21 1:58 PM
