Common Faults, Diagnosis and Troubleshooting
151
e.
If above operations could not resolve the problem, please contact Inspur customer
service.
7)
There is alarm sound during startup
Suggestions:
Firstly identify the source of alarm sound:
a.
If the alarm sound comes from the power supply, check the power LED’s status. If the
power LED is abnormal, refer to item 3) to handle it.
b.
If the alarm sound comes from the chassis interior, open the chassis to identify the
specific source.
c.
If the alarm sound comes from the RAID card, check the HDD LED status or login to the
RAID management interface to check the HDD status. For the operations about the RAID
management interface, please refer to Inspur technical website:
d.
If above operations could not resolve the problem, please contact Inspur customer
service.
8)
Keyboard and mouse are not available
Description: Neither keyboard nor mouse could be operated normally.
Suggestions:
a.
Make sure the keyboard or mouse has been connected correctly and firmly.
b.
Replace other parts to test whether it is a mouse or keyboard fault.
c.
Power cycle the server and retest.
d.
Reboot and enter BIOS or RAID configuration interface to test keyboard or mouse
performance. When tested in a non-system situation, if the keyboard or mouse performance
turns out to be normal, a system fault could be considered. If the keyboard or mouse fault
still exists, a mainboard interface fault could be considered, and Inspur technical hotline can
be called for support.
9)
USB interface problem
Description:
Unable to use devices with a USB interface.
Suggestions:
a.
Make sure the operating system on server supports USB devices.
b.
Make sure the system has been installed with correct USB device driver.
c.
Power off the server, and then power on again to test.
d.
Check whether the USB device is normal when connected to other hosts.
e.
If the USB device is normal when connected to other hosts, the server may be abnormal:
Summary of Contents for NF8480M5
Page 1: ...Inspur Server User Manual NF8480M5 ...
Page 66: ...60 information 3 2 Create RAID Volume Enter this menu interface as shown below ...
Page 92: ...86 sensor Figure 6 Sensor fru Figure 7 Fru chassis Figure 8 Chassis user Figure 9 User ...
Page 93: ...BMC Settings 87 mc Figure 10 MC fan Figure 11 Fan psu Figure 12 Psu id Figure 13 Id diagnose ...
Page 143: ...BMC Settings 137 Figure 56 SOL Setting in BIOS Figure 57 Default Serial Setting ...
