Infinite Peripherals Stimare DPP-255 User Manual Download Page 43 | Manualshive

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DPP-255 Mobile Printer User Manual

Page 42 of 48

UM-00017 Version: A

SERVICING YOUR DPP-255 MOBILE PRINTER

Please contact your Infinite Peripherals representative or certified service center for printer servicing.

Do not attempt to disassemble or repair the printer, AC adapter, or power cord as this may void the
warranty. See section titled

PRODUCT RETURNS AND SERVICING

for additional information.

Figure 25: Servicing

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Summary of Contents for Stimare DPP-255

Page 1: ...DPP 255 USER MANUAL DPP 255 ...

Page 2: ...ACT INFORMATION United States United Kingdom Ireland Web General enquiries Support XXX TUJNBSF OFU JOGP TUJNBSF OFU TVQQPSU TUJNBSF OFU 5FKPO 4USFFU FOWFS 0 64 1IPOF 6OJU SBNCFS PVSU SBNCFS 3PBE POEPO 8 18 6OJUFE JOHEPN 1IPOF 1BUSJDL 4USFFU VO BPHIBJSF P VCMJO SFMBOE 1IPOF ...

Page 3: ...le TRADEMARK CREDITS iPad iPhone and iPod touch are trademarks of Apple Inc registered in the U S and other countries Windows and Windows Phone are registered trademarks of Microsoft Corporation Android is a trademark of Google Inc The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Apple is under license ...

Page 4: ...eft Side 13 Figure 4 Right Side 13 Figure 5 Bottom 14 Figure 6 Interior 14 REPLACING THE BATTERY 16 Figure 7 Battery Replacement 16 CHARGING YOUR DPP 255 17 Figure 8 DC Jack Port 17 USING YOUR DPP 255 18 Attaching the Belt Clip 18 Figure 9 Belt Clip 18 Installing a Paper Roll 19 Figure 10 Paper Cover Release 19 Figure 11a Paper Guide 19 Figure 11b Paper Roll 19 Setting the Peeler Unit for Labels 2...

Page 5: ...ch Setting Menu 31 Figure 21 Dip Switch 31 Adjusting the Print Density 32 LED Display 33 Memory 35 USB 36 Figure 22 USB Software Control Diagram 36 Bluetooth 37 WiFi W Model 38 Label Printing 39 Figure 23 Black Mark 39 Figure 24 Label Specifications 40 PRINTER MAINTENANCE 41 SERVICING YOUR DPP 255 MOBILE PRINTER 42 Figure 25 Servicing 42 TROUBLESHOOTING 43 Troubleshooting General 43 TECHNICAL DATA...

Page 6: ...sented throughout this manual An explanation of these items is provided below Symbol Description WARNING Actions may result in a serious outcome e g injury death or other adverse affect to the user CAUTION Special care is required to avoid damage to the product or other property Note Important points and tips about the product are being provided ...

Page 7: ...work Open the paper cover while printing Pull the paper out of the printer forcibly when the printer cover is closed Use loose paper or block the paper exit of the printer It may cause the paper to jam Note If a paper jam occurs turn off the power to the printer Attempt to disassemble or repair the printer AC adapter or power cord yourself See section titled SERVICING YOUR DPP 255 MOBILE PRINTER f...

Page 8: ...ed glue e g starch glue synthetic glue etc The surface of thermal paper has been specially treated with a chemical agent to produce coloring by thermal chemical reaction Do Not Expose the paper to bright light for extended periods of time Expose the paper to organic solvents Expose the paper to vinyl chloride film erasers or adhesive tapes for extended periods ot time Store paper in areas with hig...

Page 9: ...inter for servicing later or to process a claim with the carrier Carefully inspect the packaging and contents for any signs of damage If there are signs of damage DO NOT attempt to use the unit Notify your account executive or contact IPC technical support at support ipcmobile com Your DPP 255 Printer includes the following items DPP 255 Printer Battery Pack installed Paper Roll installed AC Adapt...

Page 10: ... printer requires the installation of thermal paper for printing See manual section USING YOUR DPP 255 3 Install Software Printer features requires the installation of software on your mobile device See manual section DEVELOPING APPLICATIONS 4 Setup Bluetooth Pairing Set up Bluetooth pairing to allow DPP 255 to communicate with the Bluetooth See manual section BLUETOOTH PAIRING ACCESSORIES Please ...

Page 11: ...grating the DPP 255 into your mobile application requires the use of the Infinite Peripherals Universal SDK The SDK incorporates an API specifically for developing applications to use the functionality of the DPP 255 For additional details on using the Infinite Peripheral Universal SDK please refer to the SDKs documentation For the latest Infinite Peripheral Universal SDK please visit our develope...

Page 12: ...ed body design Drop Rating of up to 1 5m Water and dust resistant comply to IP54 with carry case Drop and load design Wide operating environment Multiple settings Adustable Line Spacing Variable Paper Guide Paper feed Print density Print capability for Barcode and 2 dimensional code printing HEX dump and test printing Large characters Graphic by bit image Downloaded and user defined characters Tab...

Page 13: ...Mobile Printer User Manual Page 12 of 48 UM 00017 Version A PRODUCT OVERVIEW Peeler Unit Paper Cover Release Button Figure 1 Top Power LED Status LED Air LED Power Button Print Button Feed Button Figure 2 Front ...

Page 14: ...DPP 255 Mobile Printer User Manual Page 13 of 48 UM 00017 Version A DC Jack Port Figure 3 Left Side USB Serial Port Figure 4 Right Side ...

Page 15: ...DPP 255 Mobile Printer User Manual Page 14 of 48 UM 00017 Version A Battery Compartment Figure 5 Bottom Paper Cover Paper Guide Stopper Figure 6 Interior ...

Page 16: ... status of the power and battery pack Status LED Indicates the operational status of the printer Air LED Indicates the status of the Bluetooth connection USB Serial cover Cover for wired interface Battery cover Cover for battery compartment DC cover Cover for adapter and DC jack Paper Cover Release button Press to open the paper cover Paper Guide Adjust guide to accomodate paper width Stopper Stop...

Page 17: ...om of the printer 2 Remove the battery from the battery compartment 3 Place a new battery pack in the battery compartment and replace the cover Figure 7 Battery Replacement DISPOSAL Dispose of used batteries appropriately according to federal law This may include disposing of them at a battery recycling center or hazardous waste collection site ...

Page 18: ...d for at least 3 hours 1 Pull the DC Jack Port cover tab back and Insert the AC adapter into the port 2 Insert the AC adapter plug into an outlet to begin charging Figure 8 DC Jack Port CAUTION To prevent electrical damage to the DPP 255 and or battery pack please use approved AC Charger only After completing initial battery charge monitor battery status and recharge as needed If the operating tim...

Page 19: ...55 Mobile Printer User Manual Page 18 of 48 UM 00017 Version A USING YOUR DPP 255 Attaching the Belt Clip 1 Insert screws through the holes of the belt clip and tighten with a screwdriver Figure 9 Belt Clip ...

Page 20: ...ides apart Figure 11a and insert the paper roll so that the end of the paper roll faces the back of the printer and comes up from the bottom of the compartment Figure 11b 3 Pull the end of the paper roll so that it is sticking slightly outside of the paper feed area and close the cover Figure 11a Paper Guide Figure 11b Paper Roll WARNING Handle the paper cutter carefully to avoid potential injury ...

Page 21: ...d of the label roll sticking out of the feeder approximately 1 1 2 inches 40 mm Close the cover 2 Raise the peeler unit arm and pull the label end toward the back of the printer 3 Lower the peeler unit to secure the label stock place 4 Press the Feed button on the front of the printer to set the position of the label paper Figure 12 Setting the Peeler Unit ...

Page 22: ...r signal the printer stops printing and goes offline The Status LED turns red Once the cover has been closed the printer cancels the error status and resumes printing 3 Thermistor The Thermistor that is built into the print head detects the temperature of the print head If printing at a high printing rate for a long time the print head temperature rises and the head may become overheated To preven...

Page 23: ...a The left and right margins are the approximate distance from the paper edge and will shift about 1mm depending on the paper path paper position and tolerances When using label stock the area of the thermal paper becomes equivalent to printing area Figure 13 Print Area Diagram ...

Page 24: ... UM 00017 Version A Print Head and Cutter Position The numeric values in the figure below are nominal center values Leave enough margin for the cutting position to account for paper flex or variability Figure 14 Print Head and Cutter Position Diagram ...

Page 25: ...ng and initialization and after opening and closing the thermal head Graphic Printing If the printer must wait for data from the host systems while printing it will temporarily stop printing and feeding paper After the printer receives new data and resumes printing the paper feeding for 1 to 3 lines may become irregular especially while printing a bit image In graphic printing you may see irregula...

Page 26: ...cation The following explain how to access the various operating modes 1 Press the Power button and FEED button to power the printer on and start the self test 2 When the Status LED lights up and the printer begins printing release the FEED button After completing the print test the printer will go in to Standby mode Note Care must be taken when entering operating modes to prevent the clearing of ...

Page 27: ...aracters 1 Press and hold the FEED button then press the POWER button 2 When the printer beeps and the POWER LED turns green release the FEED button 3 After printing title Dump mode any hexadecimal numbers and characters entered from the host system will be printed 4 Press the power switch again to cancel HEX dump mode Figure 17 Sample Hex Dump Printing ...

Page 28: ...y manually Functions are called up by the POWER and FEED buttons and the printer prints registered functions Operation 1 Hold down the POWER button to turn the power on 2 Release POWER button when title HARDWARE SETUP has started printing Figure 18 Hardware Setup Warning 3 Press the FEED button to print the contents of the memory switch Figure 19 Current Settings ...

Page 29: ...sion A Follow the flow chart below to change settings As the setting parameter is printed select the right parameter using the FEED and POWER buttons After completing the parameters set up the data is stored and the printer turned off Figure 20 Parameter Changes ...

Page 30: ...ry mode ENABLE USB INTERFACE Disable USB function Enable USB function USB IN DEVICE MODE Inhibit setting Use as a USB device 3 CHANGE BAUD RATE Select the baud rate Options 1200bps 2400bps 4800bps 9600bps 19200bps 38400bps 57600bps 115200bps 4 CHANGE AUTO OFF TIME Set auto power off time from stand by Options 2min 5min 10min 15min 20min 30min 45min 60min 0min Disable 5 CHANGE PRINT DARKNESS Specif...

Page 31: ...o the setting item SAVE PAIRING INFO This option may be set up even when DISABLE AUTHENTICATION option is set NO 9 SAVE PAIRING INFO Select option for saving pairing key YES Save pairing key NO Do not save pairing key 10 CHANGE USB DEVICE CLASS Select device USB operation mode Options Printer Serial 11 STORE SETTINGS Confirm storage of settings YES Save and exit NO Discard and exit ...

Page 32: ...unctions below by setting the corresponding DIP switch When the power is ON the printer reflects the default data in standby mode Figure 21 Dip Switch Number Function On Off 1 BLUETOOTH Enable Bluetooth function Disable Bluetooth function 2 PEELER MODE Standard mode Peeler mode 3 Xon Xoff Disable Enable 4 PROTOCOL MODE Disable Enable ...

Page 33: ...aper Choose the proper print density to achieve the best print quality and reliable printing Excess heating of the thermal print head may result in a reduction of and or print head performance and longevity Allows print density to be set from 60 to 160 The default setting from the factory is 100 to allow for maintaining proper print quality ...

Page 34: ...dby mode when FEED button is pressed 2 Error Detected Temperature Error The print head temperature is increased by continuous heavy duty printing If the print head temperature exceeds 70 C operation of the print head is automatically stopped to prevent overheating The printer goes offline and resumes printing only when the temperature of the print head returns to 60 C or below Paper Empty When the...

Page 35: ...No LED Off Red Battery Low Power LED Green Status LED No LED Off Green Standby Red Paper Empty Paper Empty Power LED Off Status LED Red Paper Cover Open Power LED Off Status LED Red 3 Charge Status LED Charging Power LED Green Green No LED Off Status LED No LED Off Green Standby Red Paper Empty Charge Finished Power LED Green Status LED No LED Off Green Standby Red Paper Empty ...

Page 36: ... approximately 30 kilobytes KB 2 User Memory User memory is used for download bit image and macro commands registration Maximum size is 16 kilobytes KB Users are able to manipulate the area freely Calculate the available memory size due to the limited amount of memory available If there is no available memory erase the used memory to free up enough space ...

Page 37: ...ength 8 bit Busy control Software control XON XOFF None 3 Software control XON XOFF Xon 11H Xoff 13H signal is used to control data transmission to the host system Xoff signal is sent to host system if the receiving buffer is filled out curtain level 1 The host side should stop sending data if Xoff signal is received If the data in the input buffer is reduced to curtain level Xon signal is sent to...

Page 38: ...nter is widely used for electronic equipment Item Specifications Interface Bluetooth V2 1 EDR Output Frequency 2 4GHz 2402 2480MHz Modulation FH SS Output Level Class2 Profile MFi SPP Serial Port Profile PIN code Default 0000 Device name DPP 255 1 If data larger than 1 megabyte 1MB is sent to the printer during Bluetooth communications the printer buffer may become overloaded and cause the printer...

Page 39: ...meric character SP _ Max 32 columns of character string IP address setting Fixed IP or DHCP IP address 0 0 0 0 to 255 255 255 255 Sub net mask 0 0 0 0 to 255 255 255 255 Gateway 0 0 0 0 to 255 255 255 255 1 If data larger than 270 kilobytes 270KB is sent to the printer during WiFi communications the printer buffer may become overloaded and cause the printer not to print properly 2 If security is r...

Page 40: ...it detects as paper end When marking is selected paper can be fed to the next marking position by pressing the FEED button Sensitivity of sensor can be adjusted using ESC CSL command Printing position has some error that is 2mm top and bottom and 1mm left and right please design while considering margin of printing area Note The left and right margin is calculated space could shift approximately 1...

Page 41: ...e Total thickness 150μm or less Roll Diameter 58mm or less Label Core 25 4mm Internal dia 31 4mm External dia Base Paper Width 24 9 0 5mm to 57 5 0 5mm Label Width 21 4 0 5mm to 54 0 0 5mm Length 25 to 300mm Label Gap 3 to 5mm Roll Up Direction Label surface is on outside of roll Black Mark Size Width 10mm or more Length 3 to 5mm Black Mark Density Ink Reflective ratio should be 7 or less Figure 2...

Page 42: ...stains and dust Isopropyl alcohol may be used to wipe off dust or light stains 2 Paper Feed Roller When cleaning the paper feed roller and or peeler roller use a cotton swab with alcohol ethanol methanol or Isopropyl alcohol and wipe off stains and dust while rolling the roller Isopropyl alcohol is available to wipe diposited dirt 3 Sensor and Peripherals Clean the stain dust and paper powder on t...

Page 43: ...Please contact your Infinite Peripherals representative or certified service center for printer servicing Do not attempt to disassemble or repair the printer AC adapter or power cord as this may void the warranty See section titled PRODUCT RETURNS AND SERVICING for additional information Figure 25 Servicing ...

Page 44: ...ause What To Do Paper feeds after issuing a print job but no printed text visible on paper Paper roll and or paper cover not installed properly Note Thermal media is specially coated on outside of roll Remove paper roll and reload property Refer to Section Installing a Paper Roll On line LED blinks RED continuously Battery voltage is low Printer out of paper Paper not properly loaded Charge batter...

Page 45: ...Logo Registration 1 black and white image 384 x 248 dots Input Buffer 30K bytes Resident Barcodes 1D EAN 13 EAN 8 UPC A UPC E Code 39 Code 93 Code 128 Codabar 2 of 5 interleaved 2D PDF417 QR Code Emulation ESC POS Eltron ZPL Thermal Paper Paper Width 25 4 to 58mm Variable Paper Guide Paper Thickness Receipt 60 to 150μm Label 165μm or less Outer Diameter Max O D 58mm Reliability Thermal head 50km 3...

Page 46: ...s 2 Serial Port Profile iPod Accessory Protocol optional USB Mini USB 2 0 port device Serial RS 232C port max 115200b WiFi Wireless LAN 802 11b Optional ENVIRONMENT Operating Environment Temperature 10 C to 50 C 14 F to 122 F Humidity 30 to 85 RH No condensation Storage Environment Temperature 20 C to 60 C 4 F to 140 F Humidity 10 to 90 RH RATINGS Drop Resistance 1 5m 4 92 feet ...

Page 47: ...ther information contained in this document without prior notice and the reader should in all cases consult Infinite Peripherals Inc to determine whether any such changes have been made Infinite Peripherals Inc shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this mate...

Page 48: ...ion A SYMBOLS FOR USE Symbol Definition Consult Instructions for Use Manufacturer Manufacture Date Caution Serial Number P N Part Number Waste Electrical and Electric Equipment Mark of conformity to European Union Directives Complies with part 15 of the FCC rules ...

Page 49: ...If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit differ...

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