Platinum™ Predator II-GX 2RU
Chapter 7
Installation and Operation Manual
Troubleshooting
© 2014 Imagine Communications.
Proprietary and Confidential.
Edition E | Page 104
Problem
Solution
How do I change my PC’s IP
Address?
1.
In Windows™ Control Panel, double-click Network Connections.
2.
Right-click the network on which the PC and multiviewer reside, and then
choose Properties.
The Connections Properties dialog box appears.
3.
Select Internet Protocol (TCP/IP), and then click Properties.
The Internet Protocol (TCP/IP) Properties dialog box appears.
4.
Enter an IP address for the PC that is within the same subnet as the
multiviewer.
For example, if the IP address of the multiviewer is 198.168.100.57, the IP
address for the PC should be 198.168.100.xx, where xx is any number
from 1 to 255, except 57.
5.
Click OK.
I cannot use a DHCP server to
assign IP addresses.
A DHCP server dynamically allocates IP addresses. Although this seems to
make system administration easy, static addresses are preferred. Static
addresses work well with UMD Tally controllers because they only recognize a
multiviewer by its IP address and not its name. DHCP servers may change
assigned addresses, which causes external controllers to lose their connection
with the multiviewer.
What hardware checks are
performed during the boot up
procedure?
During the initial power-up sequence, the embedded processor runs basic
checks on the installed hardware to ensure that it is present and that any
required firmware is in place and passes validity tests. If this is successful, the
top level menu (Preset Select) is displayed on the LCD screen and the unit
should be ready for use.
See Using the Front Control Panel (on page 89) and Card Edge Features (on
page 101).
How do I connect an RGB source
to a DVI input?
•
Connect a DVI source configured for RGB out only.
•
For DVI sources with BOTH digital and analog outputs on the same DVI-I
connector, use an RGB socket to DVI-I plug adapter; order code Z-DVI-RGB.
•
Other sources may require a custom cable. See DVI Connector (on page
108) for pinout.
Why doesn’t my VGA display
work?
•
The RGB output is off by default and needs to be enabled in ZConfigurator.
See Configuring Predator II GX Settings (on page
•
Use an RGB socket to DVI-I plug adapter; order code Z-DVI-RGB.
How long a DVI-I cable can I
use?
Cable length for digital signals may be as low as two meters, but it can be
increased using powered DVI extenders; order code, Z-DVI-EXT.
How do I connect to GPI I/O?
Use the Harlink GPIO breakout cable; order code, ZP2-HAR.
