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Error codes
Any malfunctions during operation will be identified by an error message on the display�
Proceed as follows in such cases:
Switch off device using the main switch at the back of the device
Carry out corrective measures
Restart device
Error code Effect
Cause
Solution
Error 01
Pump off
Heating/refrigerating off
No external sensor
- Check this sensor
Error 02
Pump off
Heating/refrigerating off
Motor over current (rate current)
- Reduce pump motor speed
- Use fluid with lower viscosity
- Check if the pump impeller is blocked
Error 04
Pump off
Heating/refrigerating off
Motor hall signal missing
- Reduce pump motor speed
- Use fluid with lower viscosity
- Check if the pump impeller is blocked
Error 06
Pump off
Heating/refrigerating off
Too low liquid level
(when the heating function is activated)
- Check the fluid level and buoyage
Error 09
Pump off
Heating/refrigerating off
Device internal temperature is too
high
- Check the ambient temperature and let
the device cool down
- Check the fan and clean the grids at the
rear side
Error 11
Pump off
Heating/refrigerating off
Temperature difference between
control sensor and safety sensor is
too much
- Check safety temperature circuit and
bath fluid
Error 12
Pump off
Heating/refrigerating off
Safety temperature alarm
- Check the bath temperature measurement
Error 13
Pump off
Heating/refrigerating off
Heater switched off by safety circuit - Check safety temperature set value, fluid
level
Error 15
Pump off
Heating/refrigerating off
Safety shutdown of the compressor
- Restart the device
Error 16
Pump off
Heating/refrigerating off
Errors at the compressor (suction
side)
- Restart the device
Error 17
Pump off
Heating/refrigerating off
Errors at the compressor (pressure
side)
- Restart the device
Error 20
Pump off
Heating/refrigerating off
Fan cooling system error
- Restart the device
Warning message Effect
Cause
Solution
High fluid level
warning
Warning message and
high level icon appear
Too high fluid level
- Check the fluid level and buoyage
- Drain excess fluid from bath�
Low fluid level
warning
Warning message and
low level icon appear
Too low fluid level
- Check the fluid level and buoyage
- Add more fluid to bath�
Note:
When the heating function is not activated, the screen show only these warning information if fluid level is too
high or too low�
When the heating function is activated, if the fluid level goes slowly up/down to the warning level, the screen show high/
low fluid level warning message and icon�
If the fluid level is corrected, the warning message and high/low level icon disappear�
After low fluid level warning, if the fluid level decreases further, the screen show Error 6�
If the actions described fails to resolve the fault or another error code is displayed then take one of the following steps:
- Contact the service department
- Send the device for repair, including a short description of the fault�
