16
TROUBLESHOOTING
Questions? Contact Customer Service
Web/Email: iHomeclean.com
Phone: 877-370-4580
EN
Problems
Possible Reasons
Solutions
The
WET
VAC can not be
charged.
The handle control doesn’t
work.
The
WET
VAC doesn’t work.
The vacuum is getting
weaker.
The clean water tank is
leaking.
1.
The power supply is not
connected well.
2.
The WET
VAC
is not fully
seated on the charging
station.
3. Incorrect power adapter.
1.
The handle is not fully
inserted into the WET
VAC
.
2.
The battery is low.
1.
The Dirty Water Tank is full
or not installed.
2.
The battery is not charged.
3.
The Roller Brush is not
installed properly.
1. The HEPA filter is blocked.
2. The HEPA filter is not
installed.
3. The brush guard is not
installed properly.
1.
The clean water volume is
higher than snuffle valve.
2.
The clean water tank is not
installed well.
3. The cap is not closed tightly.
1.
Please re-install the handle.
2.
Please check the battery
capacity and fully charge it.
1.
Ensure adapter is plugged
into functioning wall outlet.
2.
Ensure vacuum is properly
docked. (LCD screen will
light when docked).
3.
Please ensure to use the 27V
power adapter included with
your product.
1.
Empty and install Dirty
Water Tank.
2.
Fully charge the battery.
3. Check and install the Roller
Brush.
1.
Please check and clean the
HEPA filter.
2. Please install the HEPA filter
first.
3. Please follow step 5 on pg.
12 to ensure tight fitment of
the brush guard.
1.
Pour out water until the
volume is lower than snuffle
valve.
2.
Please re-install the water
tank.
3. Please tightly close the cap.
Summary of Contents for iHWV5
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