Warranty & Service
Product warranty
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VI. Warranty & Service
1. Product warranty
Warranty period of this product is 1 years after purchase.
* Except for the antenna and accessories.
Warranty covers manufacturing defects caused by poor workmanship or
materials.
Warranty may be voided even within the warranty period when IDX notices the
following: Improper use of this product / Malfunction due to excess or
deficiency of power / Malfunction due to power short circuit / Malfunction due
to electrical surge / Physical damages caused by dropping or vibration /
Malfunction due to water / Unauthorized use and/or modification done by
customer
Original serial numbers and/or QC labels removed or tampered with voids any
warranty.
2. About exemptions
IDX does not take responsibility for failure generated by or as a result of any of the
following items.
Damage caused by natural disasters, such as earthquakes, thunder storms, flood
damage and fire or acts by third parties outside the responsibility of our
company other accidents, and intentional negligence and misuse by the user, or
use under unusual conditions.
Consequential damage through misuse of this product, or malfunction (change,
disappearance of the information contents, loss of profits, enterprise failure,
etc.)
Damage produced by non-compliant items mentioned in the operating manual.
Damage produced from using non-compatible hardware and software not
approved or tested by IDX.
