14
Services
DT-air series
Active Studio Monitor System
If your
needs servicing, follow these instructions.
If
DT-air
Check
our
online
Help
Center
at
http
://
support
.
iconproaudio
.
com
/
hc
/
en
-
us
,
for
information
,
knowledge
,
and
downloads
such
as
:
1
.
FAQ
2
.
Download
3
.
Learn
More
4
.
Forum
Very often you will find solutions on these pages. If you don’t find a solution, create
a
support
ticket
at
our
online
Help
Center
at
the
link
below
,
and
our
technical
support
team
will
assist
you
as
soon
as
we
can
.
Navigate
to
http
://
support
.
iconproaudio
.
com
/
hc
/
en
-
us
and
then
sign
in
to
submit
a
ticket
.
As
soon
as
you
have
submitted
an
inquiry
ticket
,
our
support
team
will
assist
you
to
resolve
the
problem
with
your
ICON
ProAudio
device
as
soon
as
possible
.
To
send
defective
products
for
service
:
1
.
Ensure
the
problem
is
not
related
to
operation
error
or
external
system
devices
.
2
.
Keep
this
owner
'
s
manual
.
We
don
'
t
need
it
to
repair
the
unit
.
3
.
Pack
the
unit
in
its
original
packaging
including
end
card
and
box
.
This
is
very
important
.
If
you
have
lost
the
packaging
,
please
make
sure
you
have
packed
the
unit
properly
.
ICON
is
not
responsible
for
any
damage
that
occurs
due
to
non
-
factory
packing
.
4
.
Ship
to
the
ICON
tech
support
center
or
the
local
return
authorization
.
See
our
service
centers
and
distributor
service
points
at
the
link
below
:
If
you
are
located
in
US
Send
the
product
to
:
North
America
Mixware
,
LLC
–
U.S. Distributor
11070
Fleetwood
Street
–
Unit F.
Sun
Valley
,
CA
91352
;
USA
Tel
.: (
818
)
578
4030
Contact
:
you
are
located
in
Hong
Kong
Send
the
product
to
:
ASIA
OFFICE
:
Unit
F
,
15
/
F
.,
Fu
Cheung
Centre
,
No
.
5
-
7
Wong
Chuk
Yueng
Street
,
Fotan
,
Sha
Tin
,
N
.
T
.,
Hong
Kong
.
www
.
mixware
.
net
/
help
If
you
are
located
in
Europe
Send
the
product
to
:
Sound
Service GmbHEuropean
HeadquarterMoriz-Seeler-Straße
3D
-
12489
Berlin
Telephone
: +
49
(
0
)
30
707
130
-
0
Fax
: +
49
(
0
)
30
707
130
-
189
E
-
:
info
@
sound
-
service
.
eu
5
.
For
additional
update
information
please
visit
our
website
at
:
www
.
iconproaudio
.
Summary of Contents for Definitor air Series
Page 18: ......
