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Wireless Web Interface User’s Manual
Warranty
International Communications Corporation, Inc. (“ICC”), warrants its products to be free from defects in workmanship and materials, under normal use and service,
starting from the date the original purchaser purchased the product (based on the invoice date on the authorized Partner’s invoice) from ICC or its Authorized reseller
or distributor.
All icXchange
®
hardware, excluding fans and internal power supplies, is under warranty for the life of the product and 2 years after the product is End-of-Life. Fans and
internal power supplies are not included in the lifetime warranty and are covered by a warranty period of five (5) years. Should any icXchange
®
product fail to function
as warranted, ICC may, at its own discretion, either repair or replace the defective product with a similar or functionally equivalent product, during the applicable
warranty period. ICC will endeavor to repair or replace any product returned under warranty within thirty (30) days of its receipt of the returned product. End-of-Life
of a product is defined as the date that ICC no longer makes the product readily available for sale in its authorized channels. Support for icXchange
®
hardware can be
extended via an icXchange
®
Service Contract.
ICC warrants that for a period of two (2) years from the invoice date on the authorized ICC distributor’s invoice that the Software supplied by ICC will perform
substantially in accordance with the specifications set forth in the icXchange
®
user guide accompanying the Product. In the case of a defect, which is reproducible by
ICC, the Software will be either repaired or replaced, at ICC’s option.
All products that are returned to ICC become the property of ICC. Repaired or replacement products may be refurbished or contain refurbished materials. Any
replaced or repaired product carries the remainder of the initial warranty. ICC is not responsible for any Customer or custom software or firmware, configuration
information or Customer memory data contained in, stored on, or integrated with any products returned to ICC pursuant to any warranty. Customer must back up
or otherwise retain any such information or data prior to shipping product to ICC. Products returned to ICC should have any customer-installed accessory or add-on
components, such as expansion modules, removed prior to returning the product for replacement. ICC is not responsible for these items if they are returned to ICC
with the product.
Prior to returning any defective product, Customers must contact ICC for a Return Material Authorization number (“RMA”). Proof of the original purchase may be
required. Any product returned to ICC without a valid RMA number clearly marked on the outside of the package will be returned to the customer at customer’s
expense. For warranty claims within the US and Canada, please call our toll-free customer support number at 1-855-692-7211. Customers are responsible for all
shipping charges and risk of loss from their location to ICC. ICC is responsible for return shipping charges and risk of loss from ICC to customer’s location.
WARRANTIES EXCLUSIVE: IF AN ICC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT ICC’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS ARE NOT WARRANTED TO
OPERATE UNINTERRUPTED OR ERROR FREE. ICC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY
IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. ICC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS
TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR IF IN ITS SOLE JUDGMENT THE ALLEGED DEFECT
WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO
REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULLEST EXTENT ALLOWED BY LAW, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), ICC SHALL
NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF
PROFIT, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF ICC OR ITS AUTHORIZED DISTRIBUTOR OR RESELLER HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM LIABILITY OF ICC UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT
COVERED BY THIS WARRANTY. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS
WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.
