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To enable automatic captures, perform the following steps:
1. Select Advanced
Troubleshooting
Support Data
Automatic Settings.
2. Check the check mark to enable the automatic data collection and specify the destination
folder, as shown in Figure 7-54.
Figure 7-54 Enabling Automatic Data Collection
Running Collect All Support Data from Storage Manager GUI
In addition to automatically collecting support data, you can manually generate a new
collection at any time from the Storage Manager by performing these steps:
1. Select Advanced
Troubleshooting
Support Data
Collect.
Tip: We recommend that you enable the Automatic Support Data Collection option in order
to have a support data file automatically generated and saved to the specified location after
the occurrence of a critical event. Make sure that:
You specify a directory outside your DS4000 system to collect the information.
The Event Monitor process is running on the workstation or host where you indicate to
collect the logs.
Summary of Contents for System Storage DS4000
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