IBM IntelliStation Z Pro 6223, User Manual

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Table 5. POST error messages (continued)
POST message Description
289 An error occurred during POST memory tests and a failing DIMM was disabled.
Action: Take the following steps to correct the problem:
1. If you just installed memory, make sure that the new memory is correct for your computer.
Also make sure that the memory is installed and seated correctly. Start the
Configuration/Setup Utility program and select Memory Settings from the Advanced
Setup menu to enable the DIMM.
2. If the problem remains, replace the failing DIMM.
If the problem remains, call for service.
301 and 303 An error occurred during the keyboard and keyboard controller test. These error messages
also might be accompanied by continuous beeping.
Action: Complete the following steps to correct the problem:
1. Make sure that:
v
Nothing is resting on the keyboard and pressing a key.
v No key is stuck.
v
The keyboard cable is connected correctly to the keyboard and to the correct connector
on the computer.
2. After installing a USB keyboard, if necessary, use the Configuration/Setup Utility program
to enable keyboardless operation and prevent the POST error message from being
displayed during startup.
Running the diagnostic tests can isolate the computer component that failed, but you must
have your computer serviced. If the error message remains, call for service.
Note: If you just connected a new mouse or other pointing device, turn off the computer and
disconnect that device. Wait at least 5 seconds; then, turn on the computer. If the error
message goes away, replace the device.
602 Invalid diskette boot record
Action: Complete the following steps to correct the problem:
1. Replace the diskette.
2. If the problem remains, make sure that the diskette drive cables are correctly and securely
connected.
3. If the problem remains, replace the diskette drive.
If the problem remains, call for service.
604 An error occurred during a diskette drive test.
Action: Complete the following steps to correct the problem:
1. Make sure that the Configuration/Setup Utility program correctly reflects the type of diskette
drive that you have installed.
2. Run the diagnostic tests. If the computer fails the diagnostic tests, call for service.
662 A diskette drive configuration error occurred.
Action: If you removed a diskette drive, make sure that the diskette drive setting is correct in
the Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem remains, call for service.
962 A parallel port configuration error occurred.
Action: If you changed a hardware option, make sure that the parallel port setting is correct in
the Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem remains, call for service.
1162 The serial port configuration conflicts with another device in the computer.
Action: Complete the following steps to correct the problem:
1. Make sure that the IRQ and I/O port assignments needed by the serial port are available.
2. If all interrupts are being used by adapters, remove an adapter to make an interrupt
available to the serial port, or force other adapters to share an interrupt.
Chapter 5. Solving problems
77