IBM IntelliStation M Pro User Manual Download Page 117

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system management

Alert on LAN 20
Desktop Management Interface 20
Dynamic Host Configuration

Protocol 20

LANClient Control Manager

(LCCM) 20

Remote Program Load 20
System Migration Assistant

(SMA) 20

Wake on LAN 19

System Migration Assistant (SMA) 20
system reliability 29

tape drive

installing 36

tape drives

cleaning 80

temperature

air 2

test log

viewing diagnostic 55

trademarks 97
troubleshooting

Ethernet 63

troubleshooting charts 59

United States electronic emission Class A

notice 98

United States FCC Class A notice 98
universal serial bus ports 46
USB port

problem 62

USB ports 46
utility

BIOS Setup 23
SCSI disk 25

video

controller 17
features 17
modes 17
monitor settings 18
multi-head option 18

video controller

specifications 2

Wake on LAN 19
Web site

compatable options 41

weight 2
width 2

year 2000 readiness and instructions 97

Index

105

Summary of Contents for IntelliStation M Pro

Page 1: ...te at http www ibm com pc support User s Guide User s Guide Type 6849 IntelliStation M Pro Go to the Solving Problems chapter Start the computer Complete the setup program Set up the computer Did the...

Page 2: ...n Safety Information on page vii IntelliStation M Pro User Guide First Edition September 2000 Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restric...

Page 3: ...are and lighting 8 Air circulation 8 Electrical outlets and cable lengths 8 Moving the stabilizing feet 9 Input Output connector locations 9 Connecting computer cables 9 Starting your computer the fir...

Page 4: ...mper 29 Installing adapters before you begin 29 System reliability considerations 29 Handling static sensitive devices 30 Safety information 30 Removing the side cover 30 Removing the support bracket...

Page 5: ...tion 75 Using the World Wide Web 75 Getting information by fax 75 Getting help and service 75 Using the documentation and diagnostic programs 75 Calling for service 76 Other services 77 Purchasing add...

Page 6: ...Index 103 vi IntelliStation M Pro User Guide...

Page 7: ...ch all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON To disconnect 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal...

Page 8: ...ing the battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of...

Page 9: ...orage pour viter tout risque de choc lectrique utilisez toujours un t l phone sans fil v En cas de fuite de gaz n utilisez jamais un t l phone situ proximit de la fuite Laser compliance statement Some...

Page 10: ...conforme aux normes CEI 825 et CENELEC EN 60 825 Lorsqu une unit de CD ROM DVD ROM est install e tenez compte des remarques suivantes ATTENTION Pour viter tout risque d exposition au rayon laser respe...

Page 11: ...ols and preinstalled device drivers Several README files on this CD contain information about the various adapters and devices that might be components of your computer v Adaptec SCSI documentation Th...

Page 12: ...xii IntelliStation M Pro User Guide...

Page 13: ...r limited warranty and IBM Computer Start Up Support If you have access to the World Wide Web you can obtain up to date information about your IntelliStation M Pro model and other IBM computer product...

Page 14: ...ouse port v Audio ports Line out Line in Mic v Dual channel bus mastering IDE controller Acoustical noise emissions v Sound power idling 6 6 bel maximum v Sound power operating 6 8 bel maximum Environ...

Page 15: ...nloaded from the Adobe Web site at http www adobe com v PC Doctor for Windows is a diagnostic tool designed to be used with Windows Support documentation is built into the Help system v Device drivers...

Page 16: ...comes with a Lotus Smartsuite proof of entitlement to receive one free CD ROM version of Lotus SmartSuite When you receive your SmartSuite package insert the Lotus SmartSuite CD into your CD ROM drive...

Page 17: ...ct SPD v Availability features Advanced desktop management interface DMI features Alert on LAN capability Chassis intrusion Operating system OS suspensions2 Auto restart initial program load IPL power...

Page 18: ...r on light Power control button Diskette drive activity light CD ROM drive eject button opens and closes the CD tray CD ROM drive activity light indicates when the CD ROM drive is in use Diskette driv...

Page 19: ...owing sections describe arranging your computer for comfort and ease of use Arranging your work space Arrange both the equipment and your work area to suit you Light sources air circulation and the lo...

Page 20: ...ter you have exhausted other methods of reducing glare Dust compounds problems associated with glare Clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass...

Page 21: ...zing feet a quarter turn outward and set the computer carefully back on its feet Input Output connector locations The following illustration shows the input output connectors and the expansion slots o...

Page 22: ...and a ScrollPoint mouse the ScrollPoint function might not be enabled when you start the computer the first time Shut down and restart the computer to enable the ScrollPoint function 2 Connect any ad...

Page 23: ...puter controls and indicators on page 6 If you experience any problems during startup such as numeric error codes or a series of beeps see Chapter 6 Solving problems on page 49 and Chapter 7 Getting h...

Page 24: ...on information it is placed into a central technical support database If you need technical assistance the technical support representative will have information about your computer In addition commen...

Page 25: ...or diskettes Additional information about operating systems is posted periodically on the IBM Web site at http www ibm com pc support Using the Product Recovery Program The Product Recovery Program i...

Page 26: ...also download the diagnostic program image from the IBM Web site at http www ibm com pc support See Using the Enhanced diagnostics diskette on page 54 Recording important numbers Locate the serial mod...

Page 27: ...supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords a...

Page 28: ...16 IntelliStation M Pro User Guide...

Page 29: ...r computer the first time on page 11 During startup you might not see Hit F2 if you want to run SETUP If you want to see the prompt see instructions for displaying the prompt in Using the BIOS Setup U...

Page 30: ...files on the Device Driver and IBM Enhanced Diagnostics CD in the video device driver that comes with your computer See your operating system documentation for more information on monitor settings At...

Page 31: ...ice or other sounds on the hard disk With a microphone attached you can also use speech recognition software Note If you experience interference or speaker feedback while recording try reducing the mi...

Page 32: ...the hard disk If your computer is a Hybrid RPL client each time the computer starts from the network LANClient Control Manager downloads a small bootstrap program to your computer hard disk and avoids...

Page 33: ...fter you set a supervisor password in the BIOS Setup Utility program When this feature is enabled and the cover is removed a 176 POST error message displays on the computer screen the next time the co...

Page 34: ...Norton AntiVirus for IBM is installed on the hard disk of computers that have preinstalled software Norton AntiVirus is available on the IBM Software Selections CD Locking the keyboard You can lock t...

Page 35: ...you start this procedure shut down the operating system turn off the computer and wait a few seconds until all in use lights turn off 2 Turn on the power Immediately press and hold down the F2 key un...

Page 36: ...tions available from the SCSISelect menu The following selections appear on the SCSISelect Utility menu v Configure View Host Adapter Settings Use this selection to view or change the SCSI controller...

Page 37: ...Ds that are assigned to each device or to format a SCSI device To use the utility program select a drive from the list Read the on screen instructions carefully before making a selection Note If you p...

Page 38: ...26 IntelliStation M Pro User Guide...

Page 39: ...jor components of the IBM IntelliStation computer Note The illustrations in this document might differ slightly from your hardware The following illustration shows the locations of major components in...

Page 40: ...oprocessor U11 RIMM 1 RIMM 2 RIMM 3 RIMM 4 Battery PCI 4 PCI 5 PCI 1 PCI 2 PCI 3 AGP U15 Microprocessor fan sink CPUFA1 SCSI LED JA91 Internal cable connectors The following illustration identifies sy...

Page 41: ...l help you work safely with your computer and options v Back up all important data before you install or remove adapters v Make sure that you have an adequate number of properly grounded electrical ou...

Page 42: ...ly holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave the device where others can handle and possibly damage it v While the device is still in i...

Page 43: ...necessary 5 While pressing on the top blue button pull out the cover release latch and lock it into an upright position This action will slide the cover toward the rear of the computer about 12 7 mm...

Page 44: ...the bracket aside To reinstall the support bracket reverse the previous steps Working with adapters Your computer comes with adapter connectors or slots The AGP video adapter is installed in the AGP...

Page 45: ...adapter in addition to the instructions in this chapter If you need to change the switch or jumper settings on your adapter follow the instructions that come with the adapter v You can install full l...

Page 46: ...side cover on page 30 4 Determine which PCI slot you will use for the adapter Note Check the instructions that come with the adapter for any requirements restrictions or cabling instructions It might...

Page 47: ...urn on the computer Incomplete installation of an adapter might damage the system board or the adapter 10 Connect required cables to the adapter Route cables so that they do not block the flow of air...

Page 48: ...LED connector JA91 on the system board see System board on page 28 for the location of the SCSI LED connector 4 If you have other adapters or options to install or remove do so now 5 Rotate the front...

Page 49: ...in bay 4 4 The IntelliStation M Pro computer supports only one diskette drive which uses 1 44 MB diskettes 5 To install a 3 5 in drive in a 5 25 in bay you must us a 5 25 in conversion kit supplied wi...

Page 50: ...sure to set the SCSI ID for that device Installing a drive in bay 2 or 4 Do the following to install a drive in bay 2 or 4 Attention When handling static sensitive devices take precautions to avoid d...

Page 51: ...n IDE device connect one end of the IDE signal cable into the back of the drive and the other end of the cable into the IDE connector on the system board For the location of the IDE connectors see Int...

Page 52: ...optional drive from IBM the guide rails are blue plastic 6 Slide the drive into the drive cage until the plastic tabs on the drive guide rails lock into place in the drive cage 7 Lift the drive cage u...

Page 53: ...ports a minimum of 128 MB and a maximum of 2 0 GB of system memory Go to http www ibm com pc support for a list of memory modules to use with your computer Note The illustrations in this document migh...

Page 54: ...cked position when the RIMM is firmly seated in the connector 8 If a gap exists between the RIMM and the retaining clips the RIMM has not been correctly installed Open the retaining clips remove the R...

Page 55: ...5 Thread the cable through the U bolt and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed Fasten the cab...

Page 56: ...the cover release latch button as you close the cover release latch to lock the cover 3 If you have not done so already make sure that the two front stabilizing feet are rotated outward so that they p...

Page 57: ...ons on page 9 6 4 2 1 3 5 Keyboard connector Your computer has one keyboard connector See Input Output connector locations on page 9 for its location Note If you attach a standard non USB keyboard to...

Page 58: ...ectors Serial connector 1 and Serial connector 2 See Input Output connector locations on page 9 for their location 1 5 6 9 Ethernet connector Your computer comes with an integrated Ethernet controller...

Page 59: ...to connect external audio equipment to your computer see Input Output connector locations on page 9 for the location of these connectors Line out Line in Mic Line out This connector is used to send au...

Page 60: ...es with your computer If you plan to attach external SCSI devices you must order an additional SCSI cable To select and order the correct cables for use with external devices contact your IBM reseller...

Page 61: ...Device Driver and IBM Enhanced Diagnostics CD These programs are the primary methods of testing the major components of your computer See Diagnostic programs and error messages on page 52 for more in...

Page 62: ...r Start Programs IBM Registration Register Register your computer No Phone an IBM HelpCenter Use the troubleshooting information provided with your computer to determine the cause of the problem and t...

Page 63: ...the cause of the first error message the other error messages usually will resolve the next time you run the test POST beep code descriptions The possible types of beep codes are as follows Repeating...

Page 64: ...ce Driver and IBM Enhanced Diagnostics CD These programs are the primary method of testing the major components of your computer Diagnostic error messages indicate that a problem exists they are not i...

Page 65: ...test before it is complete Not Applicable This result occurs when you specify a diagnostic test for a device that is not present Aborted This result occurs when the test could not proceed because of...

Page 66: ...rld Wide Web 1 Go to the following World Wide Web site http www ibm com pc support 2 Download the diagnostics file for your computer to a hard disk drive directory not to a diskette 3 Go to a DOS prom...

Page 67: ...om the list that appears then follow the instructions on the screen 6 You can save the test log to a file on a diskette or to your hard disk drive Note The system maintains the test log data while the...

Page 68: ...f the failing fan Replace the indicated fan Temperature sensed on processor board is out of range Call for service 180 Status display Failed Any failure message Call for service 201 System memory Fail...

Page 69: ...r m where n is the number of the device and m is the adapter number The unload eject push button test failed for device n on adapter m where n is the number of the device and m is the adapter number T...

Page 70: ...sts call for service No dial tone detected 1 Make sure that the phone line attached to the modem has a dial tone Connect a phone to the line and listen if necessary If there is no tone have the phone...

Page 71: ...s enabled in the BIOS Setup Utility program 2 All cables and jumpers are installed correctly 3 The correct device driver is installed for the CD ROM drive CD ROM drive is not recognized Diskette drive...

Page 72: ...pointing device If the problem persists call for service Memory Verify that 1 The memory modules are seated properly 2 You have installed the correct type of memory 3 All installed RIMMs are enabled...

Page 73: ...ions that came with the option 3 The option is installed correctly 4 You have not loosened any other installed options or cables 5 You updated the configuration information in the BIOS Setup Utility p...

Page 74: ...rinter If the problem persists call for service The printer does not work Serial port A serial device does not work Verify that 1 The device is compatible with the computer 2 Run the diagnostics for t...

Page 75: ...rovides troubleshooting information for problems that might occur with the 10 100 Mbps Ethernet controller Network connection problems If the Ethernet controller cannot connect to the network check th...

Page 76: ...drivers v The network might be idle Try sending data from this workstation v Run diagnostics on the LEDs v The function of this LED can be changed by device driver load parameters If necessary remove...

Page 77: ...e that you have loaded LAN drivers after loading AFT NLM Explanation The bind command was entered prior to loading the device driver The device driver must be loaded after loading AFT NLM but before a...

Page 78: ...at the slot you specified is for the primary adapter in an AFT group Explanation The number entered in the unbind command was not the primary adapter in an AFT group Action Reissue the unbind command...

Page 79: ...thernet adapter from the list 3 Select Properties Advanced 4 Lower the resource values that apply to the transmit queue 0x0E Explanation Could not allocate enough memory for receive queue Action 1 Fro...

Page 80: ...Explanation Unable to read required registry parameters Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel 04 Error Explanation Unable to bind to physical adap...

Page 81: ...Informational Explanation Team nn Preferred secondary adapter has been detected Action None 19 Informational Explanation Team nn Preferred primary adapter took over Action None 20 Informational Expla...

Page 82: ...perating system device drivers and applications A partial recovery will restore your operating system and device drivers without restoring applications Important If you are recovering your operating s...

Page 83: ...atically takes a snapshot of your operating system configuration the first time you start your computer ConfigSafe can be used as a troubleshooting tool especially if problems occur after installing a...

Page 84: ...rom the standard position on pins 1 and 2 to the maintenance or configure position pins 2 and 3 6 Replace the cover and connecting the power cord See Replacing the cover on page 43 and Connecting comp...

Page 85: ...ver See Removing the side cover on page 30 14 Remove any adapters that impede access the BIOS Configuration jumper 15 Replace the Clear CMOS Recovery jumper to its original position 16 Replace any ada...

Page 86: ...uching the base of the battery socket by pressing gently on the clip 4 Do the following to insert the new battery a Tilt the battery so that you can insert it into the socket under the battery clip b...

Page 87: ...om the support page you can create a customized support page that is specific to your hardware complete with Frequently Asked Questions Parts Information Technical Hints and Tips and Downloadable File...

Page 88: ...r If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service v Engineering change management Occasional...

Page 89: ...ed Kingdom 01475 555 055 U S A and Puerto Rico U S A and Puerto Rico 1 800 772 2227 In all other countries contact your IBM reseller or IBM marketing representative Other services IBM Update Connector...

Page 90: ...HelpCenter Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for IBM and non IBM hardware operating systems...

Page 91: ...ese parts and cause an electrical hazard v Always disconnect a power cord by grasping the plug not the cord Cleaning your computer It is a good practice to clean your computer periodically to protect...

Page 92: ...cartridge Clean the tape head once a month or after each eight hours of continuous read write operations whichever occurs first For complete details about the tape backup drive refer to the doumentati...

Page 93: ...If you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to avoid damage Appendix A Caring for your computer 81...

Page 94: ...82 IntelliStation M Pro User Guide...

Page 95: ...need to have a your computer serviced Serial numbers and keys Record and retain the following information Product Name IntelliStation M Pro Model Type M T Serial Number S N Key manufacturer address p...

Page 96: ...84 IntelliStation M Pro User Guide...

Page 97: ...rograms is viewable through Access IBM Use of your computer signifies acceptance of this agreement To view the license agreement do the following 1 Double click the Access IBM icon 2 In the Access IBM...

Page 98: ...86 IntelliStation M Pro User Guide...

Page 99: ...or resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any sof...

Page 100: ...RANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine Unles...

Page 101: ...the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller...

Page 102: ...Three Years Contact your place of purchase for warranty service information Some IBM Machines are eligible for On site warranty service depending on the country where service is performed The IBM War...

Page 103: ...tore them to conformance with their Specifications IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation IBM may repair the failing...

Page 104: ...mages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim IBM is liable for no more than 1 damages for bodily injury including death and damage to real p...

Page 105: ...d to the subject of this Statement of Warranty IBM s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim NEW ZEALAND The IBM Warranty for Ma...

Page 106: ...The following replaces the second sentence of the first paragraph of this Section In such instances regardless of the basis on which you are entitled to claim damages from IBM IBM is liable for no mor...

Page 107: ...nce unless otherwise provided by mandatory law IBM is liable for no more than item 1 unchanged 2 as to any other actual damage arising in all situations involving non performance by IBM pursuant to or...

Page 108: ...t only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be us...

Page 109: ...Business Machines Corporation COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 2000 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or...

Page 110: ...rformance When referring to hard disk drive capacity MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity may vary depending on operating environments Unl...

Page 111: ...In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Cus...

Page 112: ...lel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Typ...

Page 113: ...7 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands China Hong Kong S A R Cyprus Dubai Fiji Ghana India Iraq Ireland Kenya Kuwait Malawi M...

Page 114: ...102 IntelliStation M Pro User Guide...

Page 115: ...Reaction 22 virus protection 22 depth 2 Desktop Management Interface 20 diagnostic error code format 52 error message tables 55 programs starting 53 programs and error messages 52 test log viewing 55...

Page 116: ...problem 62 problem CD ROM 59 diskette drive 59 hardware 49 intermittent 60 keyboard or mouse 60 memory 60 monitor 60 network connection 63 option 61 parallel port 61 power 61 printer 62 software 63 US...

Page 117: ...air 2 test log viewing diagnostic 55 trademarks 97 troubleshooting Ethernet 63 troubleshooting charts 59 U United States electronic emission Class A notice 98 United States FCC Class A notice 98 univ...

Page 118: ...106 IntelliStation M Pro User Guide...

Page 119: ......

Page 120: ...Part Number 06P8667 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 1P P N 06P8667...

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