IBM IntelliStation M Pro, User Manual

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5. You might have a choice of operating systems to recover. Select the operating
system you want.
6.
Select the recovery options you want and follow the instructions on the screen.
7. When recovery is complete, exit the program. If necessary, remove the CD from
the CD-ROM drive.
8. Restart the computer.
Note: If you recover Windows NT Workstation, the hard disk must be partitioned
before all hard disk drive space is available. For information on how to
partition the remainder of your hard disk, go to Access IBM.
Using the Recovery Repair diskette
In some circumstances, files on your hard disk might become unusable so that you
do not see the F11 prompt when you start up your computer. Using the following
procedure, you will be able to access the Product Recovery Program on the hard
disk drive.
1. Turn off your computer and insert the Recovery Repair diskette.
2. Turn on your computer and follow the directions on the screen.
Using ConfigSafe
Before making any changes to your computer configuration, use ConfigSafe to take
a snapshot of your current operating system configuration. ConfigSafe
automatically takes a snapshot of your operating system configuration the first
time you start your computer. ConfigSafe can be used as a troubleshooting tool,
especially if problems occur after installing a new application or option. ConfigSafe
can take regular snapshots on a regular schedule of your choosing of the computer
configuration. You can use the snapshot feature to restore configuration settings.
If you need assistance from an IBM technical support representative, use
ConfigSafe to generate a report about recent changes in your configuration before
you call the IBM HelpCenter
®
. The IBM technical support representative will use
the information in this report to help you.
To use ConfigSafe, do the following:
1.
From the Windows desktop, press Start -->ConfigSafe-->ConfigSafe.
2. Follow the instructions on the screen.
3.
When finished, exit ConfigSafe.
ConfigSafe save our system (SOS) feature
ConfigSafe has an SOS feature that can be used in DOS if your Windows desktop
becomes unusable. Do the following to use the SOS feature of ConfigSafe:
1. Access a DOS command prompt.
2. At the command prompt, type
cd/cfgsafe
3. Press Enter.
4. Type
sos
5. Press Enter.
6.
Select the most recent configuration dated before the start of the problem. Press
Enter.
7. Restart the computer.
Chapter 6. Solving problems
71