IBM eServer BladeCenter HS20 Type 8832, Maintenance And Troubleshooting Manual

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Contents
About this manual . . . . . . . . . . . . . . . . . . . . . . . iii
Important safety information . . . . . . . . . . . . . . . . . . . . iii
Online support . . . . . . . . . . . . . . . . . . . . . . . . . iii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1
Related documentation . . . . . . . . . . . . . . . . . . . . . . 4
Features and specifications . . . . . . . . . . . . . . . . . . . . . 5
BladeCenter HS20 specifications for non-NEBS/ETSI environments . . . . . 5
BladeCenter HS20 specifications for NEBS/ETSI environments
. . . . . . 6
Notices and statements used in this book . . . . . . . . . . . . . . . 7
Chapter 2. Blade server power, controls, and indicators . . . . . . . . . 9
Turning on the blade server. . . . . . . . . . . . . . . . . . . . . 9
Turning off the blade server. . . . . . . . . . . . . . . . . . . . . 9
Blade server controls and LEDs
. . . . . . . . . . . . . . . . . . 10
Chapter 3. Configuration . . . . . . . . . . . . . . . . . . . . . 13
Using the Configuration/Setup Utility program . . . . . . . . . . . . . 14
Starting the Configuration/Setup Utility program . . . . . . . . . . . . 14
Configuration/Setup Utility menu choices . . . . . . . . . . . . . . 14
ServerGuide Setup and Installation CD . . . . . . . . . . . . . . . 14
Installing the operating system without ServerGuide . . . . . . . . . . 15
Using passwords . . . . . . . . . . . . . . . . . . . . . . . 15
Starting the PXE boot agent utility program . . . . . . . . . . . . . . 15
Firmware updates . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring the Gigabit Ethernet controllers . . . . . . . . . . . . . . 17
Blade server Ethernet controller enumeration . . . . . . . . . . . . . . 18
Configuring an IDE RAID . . . . . . . . . . . . . . . . . . . . . 18
Chapter 4. Diagnostics . . . . . . . . . . . . . . . . . . . . . 19
General checkout . . . . . . . . . . . . . . . . . . . . . . . . 19
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . 20
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
POST error logs . . . . . . . . . . . . . . . . . . . . . . . 21
Viewing error logs from the Configuration/Setup Utility program . . . . . . 21
Diagnostic programs and error messages . . . . . . . . . . . . . . . 21
Starting the diagnostic programs . . . . . . . . . . . . . . . . . 22
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . 23
Diagnostic error message tables
. . . . . . . . . . . . . . . . . 23
Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . 23
Error symptom charts . . . . . . . . . . . . . . . . . . . . . 23
Small computer system interface messages . . . . . . . . . . . . . 24
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . . 24
Memory errors . . . . . . . . . . . . . . . . . . . . . . . . . 25
Recovering the BIOS code
. . . . . . . . . . . . . . . . . . . . 25
Chapter 5. Customer replacement units . . . . . . . . . . . . . . . 27
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 27
System reliability considerations . . . . . . . . . . . . . . . . . 27
Handling static-sensitive devices . . . . . . . . . . . . . . . . . 27
Major components of the blade server . . . . . . . . . . . . . . . . 28
Replacing the blade server in the BladeCenter unit
. . . . . . . . . . . 29
Removing the blade server from the BladeCenter unit . . . . . . . . . 29
© Copyright IBM Corp. 2003
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