IBM Elastic Storage System 3200, Hardware Planning And Installation Manual

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IBM Elastic Storage System 3200 issues
IBM Elastic Storage System 3200 Login issues
Note: The default password is ibmesscluster and must be changed after the first login. Customers
should be advised to change the password once the SSR task is complete.
If you face issues with logging in with username: essserv1 and password: <serial number of server>A or
<serial number of server>B (depending on Canister), perform the following steps:
Log in as a root user:
• username: root
• password: ibmesscluster
Note: You should only login as root when you cannot login as essserv1 and it is an emergency. The root
password is set to expire so you will be prompted to change immediately. Work with the customer to
change the root password again after the installation is complete.
Run the
essutils tool manually by typing essutils and pressing the Enter key.
Issues logging in to IBM Elastic Storage System 3200 BMC
Normally to log in to the BMC you would do the following:
Log in to the BMC by using the following credentials:
• User ID: sysadmin
• Password: <{Enclosure serial number}A>
Note: Change A with B for right canister.
It is possible (depending on the firmware version) that the password might have reset back to the default
which is superuser.
In this situation do as follows:
Log in to the BMC by using the following credentials:
• User ID: sysadmin
• Password: superuser
Once you login, you can change the password by using the following command.
passwd
You will be prompted to set a passed. Enter <{Enclosure serial number}A>.
Note: Change A with B for right canister.
If you cannot log in to the BMC with either password, you must contact IBM service. IBM service might
recommend to replace a canister or to run a procedure to reset the password.
Network switch issues
If you have any issues that are related to the management or high-speed switches, see Appendix B,
“Switch VLAN configuration instructions,” on page 107 and Appendix C, “Dual 24 port (48 ports) MGMT
switch ESS configuration,” on page 115.
Chapter 6. Troubleshooting (SSR tasks) 93