IBM E Server x 100 Series, Installation Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See the parts listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
189 Three attempts were made to access the
server with an incorrect password.
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
289 A DIMM has been disabled by the user or
by the system.
1. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable
the DIMM.
2. Make sure that the DIMM is installed correctly.
3. Reseat the DIMM.
4. Replace the DIMM.
301 A keyboard or keyboard controller error
occurred.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent this error
message from being displayed during startup.
2. Reseat the keyboard cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Keyboard
b. (Trained service technician only) System
board
303 A keyboard controller error occurred.
1. Reseat the keyboard cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Keyboard
b. (Trained service technician only) System
board
1600 A service processor error occurred.
1. Restart the server.
2. Update the firmware.
178x A fixed disk error occurred.
1. Reseat the hard disk drive cable.
2. Replace the hard disk drive cable.
3. Run the hard disk drive diagnostic tests (see the
Problem Determination and Service Guide for
information about running the diagnostic tests).
4. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Hard disk drive
b. (Trained service technician only) System
board
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xSeries 100 Type 8486: Installation Guide