IBM E Server x 100 Series, Installation Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See the parts listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
162 A change in device configuration error
occurred.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Reseat the following components:
a. Battery
b. Failing device (if the device is a FRU, then
the device should be replaced by a trained
service technician only)
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Battery
b. Failing device (if the device is a FRU, then
the device should be replaced by a trained
service technician only)
c. (Trained service technician only) System
board
163 A real-time clock error occurred.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Battery
b. (Trained service technician only) System
board
175 A bad EEPROM CRC#1 error occurred.
1. Restart the server.
2. Update the firmware.
3. (Trained service technician only) Reseat the
microprocessor.
4. (Trained service technician only) Replace the
microprocessor.
184 The power-on password is damaged.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Battery
b. (Trained service technician only) System
board
Chapter 5. Solving problems
41