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IBM 4613 SurePOS, Installation And Operation Manual

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IBM 4613 SurePOS Installation And Operation Manual Download Page 19

Connector

 

Locations

 

 

H

I

L

F

E

C

D

B

A

G

J

K

  

M

  

Rear

 

panel

 

connectors

 

(top)

 

and

 

USB

 

port

 

on

 

front

 

panel

 

(bottom)

 

 

Reference

 

Description

 

Icon

 

A

 

AC

 

power

 

B

 

RS-232

 

serial

 

ports

 

(2),

 

non-powered

 

 

D

 

RS-232

 

serial

 

ports

 

(2),

 

powered

 

C

 

VGA

 

 

E

 

Cash

 

drawer

 

connector

 

F

 

Powered

 

12

 

V

 

USB

 

 

H

 

USB

 

2.0

 

ports

 

(2)

 

M

 

Front

 

USB

 

port

 

G

 

LCD

 

power

 

I

 

Ethernet

 

 

J

 

Mouse

 

 

K

 

Keyboard

 

 

L

 

PCI

 

  

Figure

 

6.

 

System

 

Unit

 

Cable

 

and

 

Port

 

Connector

 

Locations

Getting

 

Started

July

 

27,

 

2007

 

-

 

Approval

 

Draft

Chapter

 

1.

 

Getting

 

Started

 

7

Summary of Contents for 4613 SurePOS

Page 1: ...4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual GA27 4368 00 July 27 2007 Approval Draft ...

Page 2: ......

Page 3: ...4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual GA27 4368 00 July 27 2007 Approval Draft ...

Page 4: ...A form for reader s comments is also provided at the back of this publication If the form has been removed address your comments to IBM Corporation Retail Store Solutions Information Development Department ZBDA PO Box 12195 Research Triangle Park North Carolina 27709 USA When you send information to IBM you grant IBM a nonexclusive right to use or distribute whatever information you supply in any ...

Page 5: ...g the Keyboard 13 Installing the Customer Display 13 Quad Key 16 Riser Card 16 Chapter 3 SurePOS 100 Operations 17 Operational Components 17 System Unit Controls and Indicators 18 Monochrome Video Display Controls and Indicators 19 Color LCD Display Controls and Indicators 21 Video modes 22 Adjusting the image 23 Keylock Operation 25 Operating the Card Reader 25 Impact Printer Operating Controls a...

Page 6: ...tronic emission notices 57 Federal Communications Commission FCC statement 57 European Union EMC Directive conformance statement 57 Industry Canada Class A Emission Compliance statement 58 Avis de conformité aux normes d Industrie Canada 58 Germany 58 Australia and New Zealand 58 Chinese Class A warning statement 59 Japanese power line harmonics compliance statement 59 Japanese Voluntary Control C...

Page 7: ...es 1 4613 Specifications 2 2 Power Input 3 3 Power Consumption 3 4 Port Power Ratings 3 5 Supported video modes 22 6 Troubleshooting Common Problems 39 July 27 2007 Approval Draft Copyright IBM Corp 2007 v ...

Page 8: ...July 27 2007 Approval Draft vi 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 9: ...tor locations on the bottom underside of the color LCD display 22 14 Adjusting the display pictorial view 23 15 Brightness Menu 23 16 SurePOS 100 Keylock Positions 25 17 Sliding a Card Along a Card Reader 25 18 SurePOS 100 Impact Printer Indicators and Controls 26 19 Opening the Printer Cover 27 20 Loading Path for Impact Printer Paper 28 21 SurePOS 100 Thermal Printer Indicators and Controls 29 2...

Page 10: ...July 27 2007 Approval Draft viii 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 11: ...may want to consult the following publications v IBM 4613 SurePOS 100 Point of Sale Terminal Hardware Service Guide GY27 0425 v IBM 4613 SurePOS 100 Point of Sale Terminal Operating System Installation Guide GC30 4158 00 For information about IBM publications not shipped with the IBM 4613 SurePOS 100 Point of Sale Terminal such as those related to similar products and offerings contact your IBM re...

Page 12: ... sure to include the name and form number of the document in the Publication ID field v Print and complete the form at the end of this document Return the form to IBM by mail or by giving it to an IBM representative If applicable include a reference to the specific location of the text for example the page or table number on which you are commenting Between major revisions of this document there m...

Page 13: ...t includes the computer keyboard magnetic stripe reader MSR for card transactions impact receipt printer or thermal receipt printer and a video display into one unit Networking capability is built into the unit so that multiple terminals can communicate with one another Optional features include two different customer displays and a cash drawer Other optional devices and peripherals that you can c...

Page 14: ...Gb SATA or larger CD ROM DVD Available Printer Thermal Impact Monitor 9 monochrome CRT 10 4 color active matrix LCD Keyboard 96 Key Fully Programmable Keycaps with Legend Sheets Double Key Quad Key Keycaps Available MSR Two Track Keylock Three Position Environmental RoHS Compliant IO Ports Front Standard USB 2 0 1 PS 2 Keyboard PC Mouse Ethernet Cash Drawer IO Ports Rear Standard RS 232 2 Powered ...

Page 15: ...d Not supported On idle no external I O 55 W CRT 45 W LCD On maximum no external I O 60 W CRT 50 W LCD External I O See manufacturer s specifications Table 4 Port Power Ratings Port Name Port Voltage Ratings Maximum Current Standard Serial Ports A B 5 V 0 95 A Powered Serial Ports C D 5 V 0 95 A 12 V 1 0 A USB 2 back 1 front 5 V 0 5 A USB Plus Power 12 V 1 5 A Cash Drawer 24 V 1 0 A 150 ms pulse K...

Page 16: ...scription A Video monitor Monochrome CRT B Printer Thermal or Impact C Keylock D Card Reader MSR E Keyboard F CD Drive Figure 1 SurePOS 100 Standard Features with Monochrome Display model 108 Getting Started July 27 2007 Approval Draft 4 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 17: ... 118 Figure 2 shows the SurePOS 100 model 118 which features a color LCD monitor Figure 2 SurePOS 100 with Color LCD Display model 118 Getting Started July 27 2007 Approval Draft Chapter 1 Getting Started 5 ...

Page 18: ...he optional features of the SurePOS 100 POS system Figure 3 2x20 VFD Customer Display Figure 4 1x11 LED Customer Display Figure 5 Quad Key Getting Started July 27 2007 Approval Draft 6 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 19: ... AC power B RS 232 serial ports 2 non powered D RS 232 serial ports 2 powered C VGA E Cash drawer connector F Powered 12 V USB H USB 2 0 ports 2 M Front USB port G LCD power I Ethernet J Mouse K Keyboard L PCI Figure 6 System Unit Cable and Port Connector Locations Getting Started July 27 2007 Approval Draft Chapter 1 Getting Started 7 ...

Page 20: ...Getting Started July 27 2007 Approval Draft 8 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 21: ... that you might require to install most features that are not already on your SurePOS 100 Note To see the installation procedures more clearly most diagrams in this chapter show the SurePOS 100 without the monitor or customer display installed Safety Notices DANGER To avoid a shock hazard do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product...

Page 22: ...o install on any other SurePOS 100 3 Carefully remove any remaining packing material and packing tape Note Save all packing material and shipping containers Customizing the Base Unit The SurePOS 100 has several optional features that can be installed in the base unit These can be ordered from factory preinstalled or ordered as field upgrades To install an optional adapter card or additional memory...

Page 23: ... base unit After releasing the bottom of the rear cover by pressing the tabs on either side instead of pulling down to remove rotate the cover upward and slide it back into the base unit 3 If you are installing an optional customer display go to Installing the Customer Display on page 13 and install this feature now Installation Instructions July 27 2007 Approval Draft Chapter 2 Installation Instr...

Page 24: ...al by loading the ribbon cartridge and paper roll To install the ribbon for the impact printer refer to Loading the Impact Printer Ribbon on page 27 Ensure that the ribbon is routed properly through the print head 10 Load the paper roll into the printer Refer to Loading the Impact Printer Paper on page 28 and Loading Thermal Printer Paper on page 30 respectively for the printer installed on your u...

Page 25: ...er Tips a There are two mounting post options short and tall Install either the short post the tall post or both of the posts for additional display height b Leave the protective film that covers the lens in place until after installation is complete 2 Locate the Customer Display Filler Cap A that is installed on the top of the SurePOS 100 Using your fingers press upward from under the cap and rem...

Page 26: ... customer display cable G and insert the smaller of the two customer display cable connectors B through the bottom of the slot E on the base of the SurePOS chassis up through assembled post option D and the display yoke C Insert the connector into the socket in the display head A A C E D F B G Reference Description A Display Head B Connector C Display Yoke D Post Option E Slot F Rib G Customer Dis...

Page 27: ...end of the cable Extend the cable out of the post through the opening in the SurePOS 100 that contains the Customer Display Filler Cap 9 Push the bottom of the post the eight tabbed end onto the customer display opening in the SurePOS 100 Press the post downward to join the post to the SurePOS 100 Insert the rib into the slot in the top cover of the system unit Installation Instructions July 27 20...

Page 28: ...p cover and metal internal cover also referred to as the top plate to gain access to the system board Those procedures are described in the IBM 4613 SurePOS 100 Point of Sale Terminal Hardware Service Guide GY27 0425 Once the system board has been accessed the riser card can be inserted in the PCI adapter slot at the back right hand side of the system board Once properly seated into place the card...

Page 29: ...oading the Impact Printer Ribbon 27 Loading the Impact Printer Paper 28 Thermal Printer Operating Controls and Indicators 29 Loading Thermal Printer Paper 30 Optional Features Operation 32 Customer Display Head 32 Cash Drawer 32 Operational Components This section describes the operating controls and indicators for the SurePOS 100 All covers should be installed and in place on the SurePOS 100 duri...

Page 30: ...vity Indicator This indicator is on when the system hard drive is active D System Unit Power Indicator This indicator is on when the system unit is on E System Unit Power Button This button is used to start and stop the system unit When you stop the system unit Microsoft R Windows R is also stopped Figure 9 SurePOS 100 System Unit Indicators and Controls Operational controls and indicators July 27...

Page 31: ... video display This button only controls the display The system unit power must be ON C Contrast Controls the contrast level of the displayed image D Brightness Controls the brightness level of the displayed image Figure 10 SurePOS 100 Video Display Front Indicators and Controls Operational controls and indicators July 27 2007 Approval Draft Chapter 3 SurePOS 100 Operations 19 ...

Page 32: ...djust the picture to the right B Focus Adjusts the picture for optimum focus This control is used only by service personnel C Vertical Size Control Turn the control in either direction until a suitable height is achieved This controls the height of the screen display adjusts the vertical size for all display modes Figure 11 SurePOS 100 Video Display Back Panel Controls Operational controls and ind...

Page 33: ...nd Figure 13 on page 22 show the controls and connectors locations A B C Reference Description A Contrast controls and B Power button C Power indicator Figure 12 LCD Indicator locations on the bottom front of the color LCD display Operational controls and indicators July 27 2007 Approval Draft Chapter 3 SurePOS 100 Operations 21 ...

Page 34: ...72 X 75 X X SVGA 800 x 600 56 X X 60 X X 72 X 75 X A D E A B C Reference Description A Power control B Brightness control C Brightness control D VGA signal port E Power port Figure 13 Button and connector locations on the bottom underside of the color LCD display Operational controls and indicators July 27 2007 Approval Draft 22 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Ma...

Page 35: ...u on page 24 Press the plus or the minus button to adjust the brightness The following figure shows the information that you see on your display when you modify the brightness Figure 14 Adjusting the display pictorial view Brightness Adjust _______________________________________ _______________________________________ Figure 15 Brightness Menu Operational controls and indicators July 27 2007 Appr...

Page 36: ...al Adjust Allows you to modify the clock phase and image position Normally you do not need to use Manual Adjust because Auto Adjust sets the parameters at the optimum default value However you can use Manual Adjust to fine tune the display timings Brightness Allows you to modify the display s brightness setting Contrast Allows you to modify the contrast setting Information Provides the current scr...

Page 37: ...h the magnetic stripe facing you and at the bottom edge of the card 2 Place the card in the reader slot to the left or right of the reader as shown in Figure 17 The reader is aligned with the card icon below the slot 3 Pass the card through the reader Most application programs allow you to pass the card though the reader in either direction Figure 16 SurePOS 100 Keylock Positions Figure 17 Sliding...

Page 38: ... to feed paper through the printer This button also begins the printer self test during printer testing C Printer Ready Indicator The printer is ready for operation when the indicator is on Figure 18 SurePOS 100 Impact Printer Indicators and Controls Operational controls and indicators July 27 2007 Approval Draft 26 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 39: ...on cartridge into position on the printer 3 Refer to the following diagram to see how to place the ribbon Use the ribbon winding knob to remove any slack in the ribbon Correct Not Correct 4 Replace the printer cover by lowering it into its operating position Be sure that the side tabs click into place A B C D Figure 19 Opening the Printer Cover Operational controls and indicators July 27 2007 Appr...

Page 40: ...rough the printer as shown If the paper does not feed through the printer automatically when slid into the paper guide press the Paper Feed and Test button to advance the paper through the paper guide path The button is active only if the SurePOS 100 is powered ON 4 Close or reinstall the printer cover Feed the paper through the slot in the printer cover while lowering the cover into the closed po...

Page 41: ...Paper Advance Knob Manually advances paper through the printer D Printer Paper Feed and Test Button Feeds paper through the printer This button also begins the printer self test during printer testing E Printer Ready Indicator Indicates when the printer is ready Figure 21 SurePOS 100 Thermal Printer Indicators and Controls Operational controls and indicators July 27 2007 Approval Draft Chapter 3 S...

Page 42: ...nce Knob The paper will only feed automatically if the SurePOS 100 is powered ON 5 Referring to Figure 22 insert the edge of the paper under the paper guide A Continue to insert the paper until the unit automatically advances the paper through the printer and cutter and the paper is cut Remove cut paper 6 If the paper is not inserted correctly it will jam If this happens complete these steps a Pul...

Page 43: ... hands or fingers on the edge of the cutter unit 7 Close or reinstall the printer cover Figure 23 Closing and Replacing the Printer Cover Operational controls and indicators July 27 2007 Approval Draft Chapter 3 SurePOS 100 Operations 31 ...

Page 44: ... Manual Open Locked Open The Operate position permits the cash drawer to open under application program control The key is in this position while the SurePOS 100 is in operation In the Locked Closed position the drawer cannot be opened In the Manual Open Locked Open position the drawer remains open and cannot be closed The SurePOS 100 will not operate properly when the key is in the Locked or Lock...

Page 45: ...oll Opener 1 Either push or pull the coin roll against the coin roll opener as shown in Figure 27 until a scratch or cut is made in the outside cover of the coin roll 2 Break the coin roll open with your hands Locked Closed Operate Manual Open Locked Open Figure 25 Cash Drawer Keylock Positions A Figure 26 Cash Drawer Document Storage Figure 27 Compact Cash Drawer Coin Roll Opener Operational cont...

Page 46: ...Operational controls and indicators July 27 2007 Approval Draft 34 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 47: ...system unit begin by pressing Delete when prompted during POST Many of the values on the Main Menu are set by the program when you start the SurePOS 100 You can change many of these from the Main Menu such as the system date and time Follow these steps to change system values 1 Using the arrow keys select the option that you want to change Press the Space bar to change the value If you want more h...

Page 48: ...Adjusting system configuration July 27 2007 Approval Draft 36 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 49: ... maintenance or reconfiguration of this product during an electrical storm DANGER To avoid shock hazard The power cord must be connected to a properly wired and earthed receptacle Any equipment to which this product will be attached must also be connected to properly wired receptacles Testing Your Installation When you start the SurePOS 100 the system runs its initial diagnostic test or POST If PO...

Page 50: ...completion of POST are v The video display is ready for keyboard input v The Printer Ready indicator is on v A single short beep sounds at the completion of POST If POST fails or you suspect a problem occurred with your system unit POST signals a failure with multiple beeps and error messages refer to Problem Analysis on page 39 A B Figure 28 Powering On the SurePOS 100 Installation testing and pr...

Page 51: ...he SurePOS 100 fails you can use the procedures described in Table 6 to diagnose and resolve the problem If you cannot solve the problem call your service technician Table 6 Troubleshooting Common Problems If the problem is Here is what to do The system power indicator at the terminal shows that it is OFF v Ensure that the power cord is plugged into both the wall outlet and the back of the termina...

Page 52: ...d hold both buttons after the brightness has been adjusted to exit the menu 2 If using the Auto Adjust option does not resolve the problem show the OSD menu and then press the minus button to select to the Manual Adjust option and then press the plus button to select it 3 Select the Manual Adjust setting by pressing the minus button and then the plus button 4 Activate the Phase option by pressing ...

Page 53: ...eed knob to remove the paper After you remove the paper push the printer mechanism back into place The thermal paper advance is not responding v Ensure that the printer mechanism is pushed down into operating position The integrated printer is not working v Run POST by pressing and holding the paper feed button while powering on the system The printer prints out the self test pattern If this test ...

Page 54: ...July 27 2007 Approval Draft 42 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 55: ...r display v Keyboard v MSR v Keylock v Impact Printer v Thermal Printer Note See Printer Test Patterns on page 44 for more information The printer tests apply only to the integrated printer Externally attached printers must be tested using routines supplied by the printer manufacturer System Utility Tests A test is provided for each of the system unit devices such as v CPU sub system v System memo...

Page 56: ... for the printer test Inverted Line Mode Underline Mode Overline Mode Figure 29 Printer Test Patterns Service diskette device drivers and diagnostic information July 27 2007 Approval Draft 44 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 57: ... the soap residue 4 When extensive cleaning is required use a cloth moistened with a solution of rubbing alcohol isopropyl alcohol and water 5 Make sure the unit is dry prior to powering the unit back on Note Do not apply the cleaning solution directly to the product Always apply or spray the cleaner on a clean cloth and then wipe the surface of the product Monochrome Display and Color LCD Display...

Page 58: ...locks Apply three drops of silicon lubricant P N 96X4791 into the key opening of the system unit and cash drawer keylocks Printer 1 Clean any dust fuzz balls debris or chad from the printer 2 For the thermal printer clean the platen and printhead with a cloth moistened with rubbing alcohol if needed 3 Make sure the printer is dry prior to powering the unit back ON System cleaning information July ...

Page 59: ...r diameter 82 mm 3 23 in maximum Ribbon Star RC200P or Equivalent Thermal Printer Supplies Use general high sensitivity thermal paper that can be ordered locally Many paper types are available Please use paper that meets the following specifications Paper Type General high sensitivity thermal paper Paper Width 79 to 80 mm 3 11 to 3 15 in Paper Thickness General thermal paper 67µm Paper Rolls Inter...

Page 60: ...Printer supplies July 27 2007 Approval Draft 48 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 61: ... beschreven hoe u electrische apparatuur op een veilige manier moet bekabelen en aansluiten Perigo Antes de começar a instalar este produto leia as informações de segurança contidas em Informações Sobre Seguranaça Leia Isto Primeiro GA27 4004 Esse folheto descreve procedimentos de segurança para a instalação de cabos e conexões em equipamentos elétricos Fare Før du installerer dette produkt skal d...

Page 62: ...aan ja kytketään turvallisesti Danger Avant d installer le présent produit consultez le livret Informations pour la sécurité Lisez moi d abord GA27 4004 qui décrit les procédures à respecter pour effectuer les opérations de câblage et brancher les équipements électriques en toute sécurité Vorsicht Bevor mit der Installation des Produktes begonnen wird die Sicherheitshinweise in Sicherheitsinformat...

Page 63: ... sicurezza Prime informazioni da leggere in cui sono descritte le procedure per il cablaggio ed il collegamento di apparecchiature elettriche Fare Før du begynner å installere dette produktet må du lese sikkerhetsinformasjonen i Sikkerhetsinformasjon Les dette først GA27 4004 som beskriver sikkerhetsrutinene for kabling og tilkobling av elektrisk utstyr Perigo Antes de iniciar a instalação deste p...

Page 64: ...sequridad para cablear y enchufar equipos eléctricos Varning livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter Läs detta först GA27 4004 Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning July 27 2007 Approval Draft 52 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 65: ...IBM IBM GA27 4004 GA27 4004 July 27 2007 Approval Draft Appendix D Safety information 53 ...

Page 66: ...GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 IBM July 27 2007 Approval Draft 54 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 67: ...rporation Licensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRIN...

Page 68: ...of performance compatibility or any other claims related to non IBM products Questions on the capabilities of non IBM products should be addressed to the suppliers of those products This information is for planning purposes only The information herein is subject to change before the products described become available July 27 2007 Approval Draft 56 4613 SurePOS 100 Point of Sale Terminal Installat...

Page 69: ...ion is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the ...

Page 70: ...se A EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden Warnung dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maβnahmen durchzuführen und dafür aufzukommen EN 50082 1 Hinweis Wird dieses Gerät in einer industriellen Umgebung betrieben wie in EN 50082 2 festg...

Page 71: ...ation Technology Equipment and conforms to the standards set by the Voluntary Control Council for Interference by Technology Equipment VCCI In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Korean communications statement Please note that this device has been approved for business purposes with regard to electromagn...

Page 72: ...errite requirement All cable ferrites are required to suppress radiated EMI emissions and must not be removed Electrostatic Discharge ESD Attention ESD damage can occur when there is a difference in charge between the part the product and the service person No damage will occur if the service person and the part being installed are at the same charge level July 27 2007 Approval Draft 60 4613 SureP...

Page 73: ... Internet site at http www ibm com ibm environment products prp shtml Notice This mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the E...

Page 74: ...ion in the United States other countries or both Celeron and Intel are trademarks of Intel corporation in the United States or other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States or other countries or both Other company product or service names may be trademarks or service marks of others July 27 2007 App...

Page 75: ...unit 18 controls brightness 23 customer display installation 13 customer display operations 32 customer tower 13 customizing base unit 10 D damage from electrostatic discharge 60 display image adjusting the 23 disposal of equipment 61 downloading the service diagnostic 43 E electronic emissions notices 57 Australia and New Zealand 58 China 59 European Union 57 FCC USA 57 Germany 58 Industry Canada...

Page 76: ...ng 24 information 24 manual adjust 24 reset 24 using 24 overview 1 P paper loading impact printer 28 thermal printer 30 power consumption 3 Preliminary Checklist 39 printer paper loading impact 28 paper loading thermal 30 removing or replacing supplies 47 ribbon loading 27 printer impact operating controls and indicators 26 printer thermal operating controls and indicators 29 problem analysis 39 P...

Page 77: ... Taiwanese battery recycling statement 60 testing messages 39 symptoms 39 testing 37 tests POS device 43 printer patterns 44 system utility 43 thermal printer paper loading 30 time out exiting through 24 trademarks 61 trouble shooting 39 troubleshooting 39 U unpacking 9 upgrade 10 V viewing configurations 43 July 27 2007 Approval Draft Index 65 ...

Page 78: ...July 27 2007 Approval Draft 66 4613 SurePOS 100 Point of Sale Terminal Installation and Operation Manual ...

Page 79: ...es please contact your IBM branch office your IBM business partner or your authorized remarketer When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you s...

Page 80: ...lopment Dept ZBDA P O Box 12195 RESEARCH TRIANGLE PARK NC 27709 9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

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