Installing fillers for USB printers . . . . . . . . . . . . . . . . . . 26
EIA-232 communication mode selections (all models except TI8, TI9, TG8, TG9) 28
Baud rate selection . . . . . . . . . . . . . . . . . . . . . . 28
EIA-232 communications protocol selection . . . . . . . . . . . . . 28
EIA-232 communication mode selections (Models TI8, TI9, TG8, TG9) . . . . 30
Baud rate selection . . . . . . . . . . . . . . . . . . . . . . 30
EIA-232 communications protocol selection . . . . . . . . . . . . . 30
USB communication mode
. . . . . . . . . . . . . . . . . . . . 31
USB selection . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 3. SureMark installation, service, and utility software
. . . . . . 33
Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and
TG9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Offline configurations for Models TI8, TI9, TG8, TG9 . . . . . . . . . . 34
Using the IBM Diagnostics for the POS Systems and Peripherals (all models
except Models TI1 and TI2) . . . . . . . . . . . . . . . . . . 34
Using the reference/service diskettes (Models TI1 and TI2)
. . . . . . . 35
4610 fonts and logos utilities . . . . . . . . . . . . . . . . . . . . 37
Utility diskette . . . . . . . . . . . . . . . . . . . . . . . . 37
IBM Diagnostics for POS Systems and Peripherals package (all models
except TI1 and TI2) . . . . . . . . . . . . . . . . . . . . . 37
Proportional font conversion utility . . . . . . . . . . . . . . . . . . 37
Firmware update . . . . . . . . . . . . . . . . . . . . . . . . 37
Using a firmware update diskette (Models TI1 and TI2 only) . . . . . . . 38
Using POSS for Windows to update SureMark printer firmware (RS-485 and
USB only) . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using JavaPOS for Windows to update SureMark printer firmware (EIA-232,
RS-485, and USB). . . . . . . . . . . . . . . . . . . . . . 39
Updating SureMark firmware using temporary EIA-232 attachment . . . . . 40
Limitation on updating firmware . . . . . . . . . . . . . . . . . . 41
Emulating the IBM Model 3 or Model 4 printers . . . . . . . . . . . . . 41
Limitations for emulation . . . . . . . . . . . . . . . . . . . . 41
Printing saved data . . . . . . . . . . . . . . . . . . . . . . 41
Emulating an Epson single-station printer (single-station only)
. . . . . . . 43
Enabling Epson emulation . . . . . . . . . . . . . . . . . . . . 43
Limitations for Epson emulation . . . . . . . . . . . . . . . . . . 43
MICR data parser sample code (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9
only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Resources on the Internet . . . . . . . . . . . . . . . . . . . . . 44
Part 2. Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9
. . . . . . . . . 45
Chapter 4. Operation
. . . . . . . . . . . . . . . . . . . . . . 47
Operating controls and indicators . . . . . . . . . . . . . . . . . . 47
Ribbon loading . . . . . . . . . . . . . . . . . . . . . . . . . 51
Paper loading . . . . . . . . . . . . . . . . . . . . . . . . . 53
Clearing jams in the check flipper area . . . . . . . . . . . . . . . . 55
MICR reader read head cleaning . . . . . . . . . . . . . . . . . . 56
Thermal print head cleaning . . . . . . . . . . . . . . . . . . . . 57
Document scanner cleaning (Model TI8, TI9, TG8, TG9)
. . . . . . . . . 59
Document scanner calibration (Models TI8, TI9, TG8, TG9)
. . . . . . . . 60
Chapter 5. Testing and problem analysis
. . . . . . . . . . . . . . 61
Testing the printer . . . . . . . . . . . . . . . . . . . . . . . . 61
Offline tests . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Customer receipt test
. . . . . . . . . . . . . . . . . . . . . 62
Updated April 2, 2009
iv
SureMark Printers User’s Guide
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