IBM 4610-TM6 - SureMark Printer TM6 Two-color Thermal Transfer User Manual Download | Manualshive

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Chapter 3. SureMark installation, service, and utility software

Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and

TG9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Offline configurations for Models TI8, TI9, TG8, TG9 . . . . . . . . . . 34
Using the IBM Diagnostics for the POS Systems and Peripherals (all models

except Models TI1 and TI2) . . . . . . . . . . . . . . . . . . 34

Using the reference/service diskettes (Models TI1 and TI2)

. . . . . . . 35

4610 fonts and logos utilities . . . . . . . . . . . . . . . . . . . . 37

Utility diskette . . . . . . . . . . . . . . . . . . . . . . . . 37
IBM Diagnostics for POS Systems and Peripherals package (all models

except TI1 and TI2) . . . . . . . . . . . . . . . . . . . . . 37

Proportional font conversion utility . . . . . . . . . . . . . . . . . . 37
Firmware update . . . . . . . . . . . . . . . . . . . . . . . . 37

Using a firmware update diskette (Models TI1 and TI2 only) . . . . . . . 38
Using POSS for Windows to update SureMark printer firmware (RS-485 and

USB only) . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using JavaPOS for Windows to update SureMark printer firmware (EIA-232,

RS-485, and USB). . . . . . . . . . . . . . . . . . . . . . 39

Automatic update . . . . . . . . . . . . . . . . . . . . . . 39
Command line utility (AipFlash46s)

. . . . . . . . . . . . . . . 40

Updating SureMark firmware using temporary EIA-232 attachment . . . . . 40
Limitation on updating firmware . . . . . . . . . . . . . . . . . . 41

Emulating the IBM Model 3 or Model 4 printers . . . . . . . . . . . . . 41

Limitations for emulation . . . . . . . . . . . . . . . . . . . . 41
Printing saved data . . . . . . . . . . . . . . . . . . . . . . 41

Printing buffer data on thermal/impact printers . . . . . . . . . . . 42
Printing buffer data on single-station printers . . . . . . . . . . . . 42

Emulating an Epson single-station printer (single-station only)

. . . . . . . 43

Enabling Epson emulation . . . . . . . . . . . . . . . . . . . . 43
Limitations for Epson emulation . . . . . . . . . . . . . . . . . . 43

MICR data parser sample code (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9

only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Resources on the Internet . . . . . . . . . . . . . . . . . . . . . 44

This chapter describes how to make software adjustments using either the IBM
Diagnostics for POS Systems and Peripherals (POSS for Windows, RS-485 and
USB only) or diskettes and other resources that are available from the Retail Store
Solutions Web site. See “Resources on the Internet” on page 44 for more
information.

Updated April 2, 2009

© Copyright IBM Corp. 1997, 2006

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Summary of Contents for 4610-TM6 - SureMark Printer TM6 Two-color Thermal Transfer

Page 1: ...SureMark 4610 Printers User s Guide for Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 TG9 TF6 and TM6 GA27 4151 07 Updated April 2 2009 ...

Page 2: ......

Page 3: ...SureMark 4610 Printers User s Guide for Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 TG9 TF6 and TM6 GA27 4151 07 Updated April 2 2009 ...

Page 4: ...tions A form for reader s comments is also provided at the back of this publication If the form has been removed address your comments to IBM Corporation Retail Store Solutions Information Development Department ZBDA PO Box 12195 Research Triangle Park North Carolina 27709 USA When you send information to IBM you grant IBM a nonexclusive right to use or distribute whatever information you supply i...

Page 5: ... GA27 4151 04 June 2001 xviii GA27 4151 04 xviii GA27 4151 03 xix GA27 4151 02 xx Part 1 General information 1 Chapter 1 Introduction 3 Printer overview 3 Description of models 4 Features used with the SureMark printers 6 Comparison of the SureMark models 7 Planning information 9 Your responsibilities 9 Limitations 9 Communication interfaces 10 Temperature and humidity limits 10 Physical dimension...

Page 6: ...s TI1 and TI2 only 38 Using POSS for Windows to update SureMark printer firmware RS 485 and USB only 39 Using JavaPOS for Windows to update SureMark printer firmware EIA 232 RS 485 and USB 39 Updating SureMark firmware using temporary EIA 232 attachment 40 Limitation on updating firmware 41 Emulating the IBM Model 3 or Model 4 printers 41 Limitations for emulation 41 Printing saved data 41 Emulati...

Page 7: ...rmal paper 81 Document insert forms Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 and TG9 only 82 Print ribbons Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 and TG9 only 83 Expendable supplies 83 Appendix B Printer maintenance procedures 85 Product care procedures 85 Service provider system maintenance procedures 85 Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 and TG9 85 Models TF6 and TM6 85 Appendix C ...

Page 8: ...formation loading 124 Microcode tolerance MCT information request 125 Setup commands 129 Set print mode 129 Set or cancel double wide mode 130 Set or cancel double high mode 131 Set or cancel underline mode 131 Set or cancel overline mode 131 Set or cancel invert mode 131 Set or cancel emphasized printing 132 Select maximum print speed 132 Set or cancel unidirectional printing 133 Request document...

Page 9: ...t form feed and cut the paper FF 156 Print and feed paper n lines 156 Print and feed paper using minimum units 156 Print and feed paper in reverse using minimum units 157 Print graphic messages 157 Select and print a graphics logo command 157 Print predefined graphics logo command 159 Print predefined messages 159 Miscellaneous commands 160 Tab to next tab stop 160 Return home select print head lo...

Page 10: ...s summary 184 Message from the printer 184 Status byte 1 184 Status byte 2 185 Status byte 3 185 Status byte 4 185 Status byte 5 186 Status byte 6 186 Status byte 7 186 Status byte 8 186 Appendix E Uploading electronic journal data 187 Enable the upload of EJ data 187 Disable the upload of EJ data 187 Upload the EJ data 188 Request the size of the EJ space 188 Erase the EJ data in the printer 188 ...

Page 11: ...tatement 207 Japanese power line harmonics compliance statement 207 Japanese Voluntary Control Council for Interference VCCI statement 207 Korean communications statement 207 Taiwanese Class A warning statement 208 Taiwan contact information 208 Cable ferrite requirement 208 Electrostatic Discharge ESD 208 Product Recycling and disposal 209 Battery return program 210 For Taiwan 210 For the Europea...

Page 12: ...Updated April 2 2009 x SureMark Printers User s Guide ...

Page 13: ...er 49 23 Printable area of an inserted document portrait 50 24 Printable area of an inserted document landscape 50 25 Opening the ribbon cover 51 26 Ribbon cartridge loading 51 27 Ribbon path around the print head 52 28 Paper cover Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 and TG9 53 29 Paper loading path Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 and TG9 54 30 Removing the lower document insert ...

Page 14: ...52 Scanned image organization 170 Updated April 2 2009 xii SureMark Printers User s Guide ...

Page 15: ...commands organized by function 104 15 EIA 232 commands in alphabetical order 108 16 Memory allocation for Models TI8 and TI9 functions 115 17 MCT command definitions 125 18 Fonts for Models TI3 TI4 TG3 TG4 TG8 TG9 TI8 TI9 TF6 and TM6 129 19 Fonts for Models TI1 and TI2 130 20 Width and height for scalable fonts 145 21 Code 128 character set 149 22 Print bar code examples 152 23 Buffer sizes 158 24...

Page 16: ...Updated April 2 2009 xiv SureMark Printers User s Guide ...

Page 17: ...ing instructions are also included v Chapter 5 Testing and problem analysis provides information on testing and on problem determination Part 3 Models TF6 and TM6 on page 69 contains information that is specific to the single station SureMark printers v Chapter 6 Operation Models TF6 and TM6 provides information on the controls and indicators Paper loading instructions are also included v Chapter ...

Page 18: ...n SK2T 0331 Current versions of Retail Store Solutions documentation and downloadable diskettes are available on our Web site See Resources on the Internet on page 44 for information about accessing the site Tell us what you think Your feedback is important in helping to provide the most accurate and high quality information Please take a few moments to tell us what you think about this book The o...

Page 19: ... European Union It also includes other edits based on user feedback Web only update GA27 4151 06 December 2005 This update provides new and updated commands and programming information and more references to Models TI8 TG8 and TI9 TG9 GA27 4151 06 August 2005 This Web only update adds Model TI9 and TG9 as well as references to Model TI8 Web only update for corrections to GA27 4151 05 August 2004 C...

Page 20: ...r Models TI3 and TI4 Changes for this edition include v Because there are important differences between Models TF6 and TM6 which are single station SureMark printers and the thermal impact SureMark printers the book has been reorganized into three parts Part 1 contains information that is similar for all SureMark models Information about the new single station printers has been added throughout th...

Page 21: ... information for the support of a USB logic card Information that was added includes v USB connector pin assignments on page 92 v USB information has been added to Voltage conversion circuitry on page 89 v The part number for the available USB cables has been added to Features used with the SureMark printers on page 6 v Information about your responsibilities when using USB communications has been...

Page 22: ...m and driver requirements and application requirements v Code page definitions on page 92 Code page 850 which is resident in Model TI1 and TI2 has been replaced in this document by code page 858 which is resident in Models TI3 and TI4 Code page 858 is the same as code page 850 plus the euro character symbol v Zero 0 is no longer valid for the EIA 232 command Microcode tolerance MCT information req...

Page 23: ...Part 1 General information This part contains descriptions of the SureMark printers and information about installing the printers Updated April 2 2009 Copyright IBM Corp 1997 2006 1 ...

Page 24: ...Updated April 2 2009 2 SureMark Printers User s Guide ...

Page 25: ...TI9 TG8 TG9 11 Models TF6 and TM6 12 Power requirements 12 Hardware requirements 13 Software requirements 13 Operating system requirements 13 Application requirements 14 Resident code pages 15 Bar codes 15 Printer overview The IBM SureMark printers are high performance high function printers The SureMark is available in several models v Models TI3 TI4 TG3 and TG4 feature a thermal customer receipt...

Page 26: ...485 EIA 485 interfaces Note RS 232 and EIA 232 are synonymous EIA 232 is used throughout this document RS 485 and EIA 485 are synonymous RS 485 is used throughout this document v Support for Universal Serial Bus USB interface The single station SureMark printers the SureMark Model TI8 TI9 TG8 and TG9 and SureMark Models TI3 TI4 TG3 and TG4 that have been updated with the latest firmware support th...

Page 27: ...insertion check handling and scanning of both sides of the full length of the document Models TF6 and TM6 Smaller models that contain only a thermal customer receipt station Because there is no document insert station these models do not support document printing Models TF6 and TM6 have an audible alarm a spill resistant design and an optional wall mount For Food Service customers Model TF6 covers...

Page 28: ...ally equivalent to Model TG4 but with Depot warranty Depot repair IOR 24x7 9x5 4610 DI3 Functionally equivalent to Model TI3 but with Depot warranty Depot repair IOR 24x7 9x5 4610 DI4 Functionally equivalent to Model TI4 but with Depot warranty Depot repair IOR 24x7 9x5 4610 DI8 Functionally equivalent to Model TI8 but with Depot warranty Depot repair IOR 24x7 9x5 4610 DI9 Functionally equivalent ...

Page 29: ...TI2 can no longer be ordered Because these are not currently being manufactured they do not support some functions that are on the current models v Models TI3 TI4 TI8 TI9 TG3 TG4 TG8 and TG9 have a thermal print station for customer receipts and an impact print station for document processing These models are currently being manufactured Models TI8 and TG8 additionally have document scanning Model...

Page 30: ...hermal impact printers The single station SureMark printers are designed to provide a cost effective printer in environments that do not require document printing and check processing The single station SureMark printers are spill resistant which makes them a good choice for food service customers In the single station printers the logic card and interface card are mounted vertically which minimiz...

Page 31: ...le for ordering the RS 485 cable If you plan to use USB communications you are responsible for ordering one of the following v A powered USB cable The 3 8 m USB cable for a distributed configuration is P N 40N4716 and the 0 5 m USB cable for an integrated configuration is P N 40N4715 v A standard USB cable P N 40N4767 with a Type B connector for the printer and a power brick With SureMark printer ...

Page 32: ...Models TI8 TG8 TI9 and TG9 only 115 200 bps RS 485 operates at a 187 5 Kbps baud rate USB supports data rates up to 12 Mbps Temperature and humidity limits Shipping 40 to 60 C 40 to 140 F with 5 to 100 relative humidity including condensation but excluding rain Storage 0 to 60 C 32 to 140 F Operating 0 to 40 C 32 to 104 F with 8 to 80 relative humidity To allow convection cooling ventilation holes...

Page 33: ...hout paper 190 5 mm 7 5 in 140 mm 5 5 in 255 mm 10 in 190 5 mm 7 5 in 200 5 mm 7 9 in Figure 2 SureMark printer dimensions Models TI1 TI2 TI3 TI4 TG3 and TG4 199 5 mm 7 9 in 153 4 mm 6 0 in 255 mm 10 in 190 5 mm 7 5 in 200 5 mm 7 9 in Figure 3 SureMark printer dimensions Models TI8 TI9 TG8 TG9 Updated April 2 2009 Chapter 1 Introduction 11 ...

Page 34: ...act SureMark printers and Figure 6 on page 19 for single station SureMark printers Connector J2 has the following pin functions Table 2 J2 connector pin assignments Pin Signal 1 24 V dc 2 Not Connected 3 Ground When the SureMark is operating in RS 485 mode power is supplied to the printer from the IBM POS system The system supplies 38V dc and 5V dc to the printer When the SureMark has the USB feat...

Page 35: ...ing the EIA 232 interface attach thermal impact SureMark printers to systems that are running one of these operating systems v Windows XP Professional v Novell Linux Point of Service NLPOS v IBM Retail Environment for SUSE Linux v Windows 2000 Professional with OPOS and JavaPOS support from POS Suite V1 2 or later v Windows 98 Second Edition or Windows NT 4 0 with OPOS and JavaPOS support from POS...

Page 36: ...NT 4 0 with POSS for Windows OPOS and JavaPOS support from POS Suite V1 0 or later When using the USB interface attach single station SureMark printers to systems that are running one of these operating systems v Windows XP Professional Windows 2000 Professional Windows 98 Second Edition or Windows NT 4 0 with POSS for Windows from POS Suite V1 3 0 or later OPOS and JavaPOS support from POS Suite ...

Page 37: ...thermal and two impact can be downloaded if desired using diskettes that are available on the Web See Resources on the Internet on page 44 for more information about downloading diskettes Bar codes SureMark printers can generate these bar codes v UPC A v UPC E v JAN13 EAN 13 v JAN8 EAN 8 v Code 39 v ITF v Codabar v Code 128C v Codes 128A 128B and 128C only Models TI3 TI4 TI8 TI9 TG3 TG4 TG8 TG9 TF...

Page 38: ...Updated April 2 2009 16 SureMark Printers User s Guide ...

Page 39: ...0 Baud rate selection 30 EIA 232 communications protocol selection 30 DTR DSR control 30 XON XOFF control 30 USB communication mode 31 USB selection 31 Before installing an IBM SureMark printer be sure to read Electronic emission notices on page 205 DANGER To avoid a shock hazard do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during a...

Page 40: ...TI9 TG9 check the settings on the EIA 232 mode switch which is near the rear cable connections See Figure 5 for thermal impact printers See Figure 6 on page 19 and Figure 7 on page 19 for single station printers Notes 1 If the EIA 232 communication cable has only 3 wires or if the system output is 3 pins 2 signals and a ground you must use XON XOFF mode 2 Models TI8 TG8 TI9 TG9 do not have a mode ...

Page 41: ...32 only EIA 232 port RS 485 port Cash drawer connector Figure 6 Cable connectors for single station SureMark printers View is from the bottom rear of the printer 1 2 3 OF F 4 EIA 232 mode switches Cash drawer connector Figure 7 EIA 232 mode switches for single station SureMark printers View is from the bottom rear of the printer Updated April 2 2009 Chapter 2 Installation instructions 19 ...

Page 42: ...s on page 24 f Lift the system unit rear cover and attach any cables from the printer to the system unit If this is a EIA 232 attached printer reattach the brick power cord if you had to detach it to route it through the center opening 9 Power on the printer by either v Connecting the brick power supply cable to a properly wired and grounded power source and powering it on v Powering on the POS sy...

Page 43: ... Go to Chapter 5 Testing and problem analysis on page 61 for thermal impact printers or Chapter 7 Testing and problem analysis Models TF6 and TM6 on page 75 for single station printers and run the offline tests Installing SureMark for USB communication 1 Disconnect the power brick from the printer if one is connected 2 Locate the rear cable connectors on the printer Cash Drawer Port Power Supply P...

Page 44: ...the correct ports Power supply port Powered USB port Standard USB port Cash drawer connector Figure 10 USB ports for single station SureMark printers View is from the bottom rear of the printer Cash drawer cable Power cord Standard USB cable Cash drawer cable Powered USB cable Figure 11 USB cable routing for single station SureMark printers Updated April 2 2009 22 SureMark Printers User s Guide ...

Page 45: ...er roll into the printer See Paper loading on page 53 for thermal impact SureMark printers or Paper loading on page 71 for single station SureMark printers 12 Installation is now complete Go to Chapter 5 Testing and problem analysis on page 61 for thermal impact printers or Chapter 7 Testing and problem analysis Models TF6 and TM6 on page 75 for single station printers and run the offline tests Us...

Page 46: ...ystem off and disconnect the EIA 232 power supply if connected See Figure 5 on page 18 2 If you have a video display on an integrated system a Move the display on its arm to the side and remove any tape holding the alignment ring b Remove the knockout section of the display filler c Align the display filler with the alignment ring and slide the filler onto the ring Press the display filler into pl...

Page 47: ...ler on the system unit Knockout Section Display Filler Printer Filler Alignment Ring Display Filler Keyboard Filler Tab Locking Lever Cable Figure 13 Installing the fillers for EIA 232 RS 485 systems Updated April 2 2009 Chapter 2 Installation instructions 25 ...

Page 48: ...printers 1 Disconnect the power brick from the printer if connected 2 Place the display filler appropriate for the video display on the system unit See Figure 14 on page 27 3 If you have a short keyboard place the keyboard filler beside the keyboard See Figure 14 on page 27 4 Place the printer filler beside the display filler Make sure you route the keyboard cable to the side as shown in Figure 14...

Page 49: ...ler Printer Filler Alignment Ring DisplayFiller KeyboardFiller Knockout Section Tab Locking Lever Cable Figure 14 Installing the fillers for USB systems Updated April 2 2009 Chapter 2 Installation instructions 27 ...

Page 50: ...e EIA 232 settings switch Set the switch as follows Switch 1 OFF 9600 bps Switch 1 ON 19 200 bps The printer normally ships with switch 1 in the OFF position which selects the 9600 bps baud rate EIA 232 communications protocol selection SureMark printers support EIA 232 protocol using either DTR DSR or XON XOFF to control data transmission XON XOFF mode uses system and printer software to control ...

Page 51: ...age from the printer on page 184 for the format of printer to system messages which include a byte count status bytes and optional extended status bytes or user data Transparent mode should always be used when selecting XON XOFF mode for Models TI8 and TI9 XON and XOFF are transmitted independently and can occur at any point inside or outside of messages transmitted by the printer When a message i...

Page 52: ...unications protocol selection SureMark printers support the EIA 232 protocol using either DTR DSR or XON XOFF to control data transmission XON XOFF mode uses system and printer software to control the flow of data This is called flow control DTR DSR control DSR DSR is an output from the printer It indicates when the printer is ready to receive data A DSR signal becomes inactive when the printer is...

Page 53: ...n Real time requests on page 175 When disabled X 10 X 11 or X 13 can occur within messages The values are not bit exclusive ORed with X 21 because no transform occurs for such values within messages as it does during transparent XON XOFF mode Note Disabling XON XOFF transparent mode should be done with Model TI4 only It is not recommended with Model TI8 USB communication mode No switches or specia...

Page 54: ...Updated April 2 2009 32 SureMark Printers User s Guide ...

Page 55: ...85 and USB 39 Automatic update 39 Command line utility AipFlash46s 40 Updating SureMark firmware using temporary EIA 232 attachment 40 Limitation on updating firmware 41 Emulating the IBM Model 3 or Model 4 printers 41 Limitations for emulation 41 Printing saved data 41 Printing buffer data on thermal impact printers 42 Printing buffer data on single station printers 42 Emulating an Epson single s...

Page 56: ...rence service diskettes Models TI1 and TI2 only Offline configurations for Models TI8 TI9 TG8 TG9 You must use the calibration procedure to calibrate the scanner You must have power ON and paper installed in the thermal print station 1 Open both the document cover and the receipt cover 2 Press and hold both operator buttons until the Customer Receipt CR light blinks rapidly 3 Close the Document In...

Page 57: ...or an RS 485 connection Select EIA 232 4610 Printer Test for an EIA 232 connection 4 If another system is attached select the system whose printer you want to adjust This is unnecessary when there is no other system attached 5 Select Printer Utilities 6 Select the adjustment you want to make from the menu v Print current adjustment values see Figure 16 on page 36 v Character alignment procedure se...

Page 58: ...L3 Bottom line top insert Press the key 1 9 that corresponds to the pair of H s that appear to be most aligned 5 selected line CHARACTER ALIGNMENT PROCEDURE Measure from the top edge of this paper to the top of each print line Press the key 1 9 that corresponds to the print line that is closest to 5MM TL1 TL4 TL7 TL2 TL5 TL8 TL3 TL6 TL9 Figure 16 Adjustment and alignment printouts Updated April 2 ...

Page 59: ...or EIA 232 RS 485 and USB operation Refer to the README file in this package for details on how to run these utilities Proportional font conversion utility As part of its support for proportional fonts IBM provides three TrueType fonts and a utility that you can use to convert the fonts to files that the SureMark printer can use The application and instructions for downloading the converted fonts ...

Page 60: ...lete the firmware update a Press Enter OK at the logo screen to proceed b Choose connection type RS 485 or EIA 232 For EIA 232 connections also make the following selections refer to the communications mode selections switches located on the bottom rear of the SureMark printer to determine the following selections v Communications port COM1 COM2 COM3 COM4 v Baud rate 9600 or 19 200 bps v Control F...

Page 61: ...s powered off and back on 3 To update the firmware manually enter the AIPFLD46 EXE S slot_number P port_number F microcode_file Q command to update the SureMark firmware where slot_number SureMark slot number usually 1 The slot number must be specified with decimal values only hexadecimal values are not accepted port_number SureMark port number specified with a decimal value usually 17 microcode_f...

Page 62: ...e diskettes to update SureMark firmware for configurations that do not have a floppy diskette drive and PC display and keyboard you must provide a temporary EIA 232 attachment to a host PC that does have a floppy diskette drive Note A 4610 firmware update diskette at V3 10 or greater is required to use this utility Before starting the firmware update you must obtain the following parts v EIA 232 a...

Page 63: ...ust be considered when using the SureMark printer to emulate the Model 3 or Model 4 printer v Printing the face of checks requires application changes franking the back of checks should not v Printing wide documents may require changes The document station on the Model 4 printer supports 86 characters the SureMark supports 47 characters v Journal commands can be ignored or stored in the flash memo...

Page 64: ...e current position open and close the paper cover Printing immediately restarts Printing buffer data on single station printers To print the buffer data from the beginning 1 Open the top cover The LED will flash quickly 2 Press and hold the paper feed button for 5 seconds Note The paper feed button is the small button next to the LED 3 The LED will show one short blink accompanied by a beep follow...

Page 65: ... in emulation mode However because the Epson printer prints at 180 dpi and the SureMark prints at 200 dpi the emulated printout will be smaller v Emulation of page mode is not supported on the SureMark v Epson supports the Select paper sensor to stop printing command IBM does not support a low paper sensor v In order to implement fixes new functionality and other improvements new releases of print...

Page 66: ...ge for additional information Resources on the Internet The IBM Retail Store Solutions Web site at http www ibm com solutions retail store support contains publications for the SureMark printer The Web site also provides access to diskettes drivers and miscellaneous documentation such as README files and information about OEM papers that have been certified Select IBM SureMark Printer The displaye...

Page 67: ... testing and problem determination information for the thermal impact SureMark printers Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 TG9 All references to Model TI3 pertain to Model TG3 references to TI4 pertain to Model TG4 and so on Updated April 2 2009 Copyright IBM Corp 1997 2006 45 ...

Page 68: ...Updated April 2 2009 46 SureMark Printers User s Guide ...

Page 69: ...I sensor When this LED blinks the DI station is waiting for you to insert a document The topmost button is the customer receipt paper feed button Press this button to advance the CR paper The lower button is the document feed button Press this button to advance the document If you press both buttons at the same time and then release them the document insert throat opens The throat must be open to ...

Page 70: ... TG9 Insertion of Check for MICR Reading and Franking Insertion of Check for Printing the Face 4001 19 Pay To The Order Of Memo Dollars Endorse Here Do Not Sign Write Stamp Below This Line For Financial Usage Only Federal Reserve Bank Regulation CC 041117847096 095867238671 4001 Figure 19 Inserting checks for all models except TF6 and TM6 Insertion of Document Front Load Figure 20 Inserting checks...

Page 71: ...serted document for both portrait and landscape Insertion of Document Side Load Print Position Figure 21 Inserting checks or documents in a Model TI2 or TI4 printer Figure 22 Side insertion of documents in a Model TI8 printer Updated April 2 2009 Chapter 4 Operation 49 ...

Page 72: ...Figure 23 Printable area of an inserted document portrait Figure 24 Printable area of an inserted document landscape Updated April 2 2009 50 SureMark Printers User s Guide ...

Page 73: ...n easily load a ribbon 2 If there is already a ribbon cartridge installed remove it by lifting it straight up Note You might need to grasp the body of the cartridge rather than the top to remove it Figure 25 Opening the ribbon cover Figure 26 Ribbon cartridge loading Updated April 2 2009 Chapter 4 Operation 51 ...

Page 74: ...nto place on the printer guides Once the cartridge is in place turn the knob until the ribbon slides into place between the print head and the ribbon shield See Figure 27 for correct ribbon positioning 4 Close the ribbon cover Correct Not Correct Ribbon Shield Printhead Figure 27 Ribbon path around the print head Updated April 2 2009 52 SureMark Printers User s Guide ...

Page 75: ...e paper roll into the paper roll bucket as shown The leading edge of the paper should come from the direction of the front of the printer and go across the top of the roll as shown in the diagram If it feeds from the bottom of the roll nothing will be printed on the paper Note The thermal print head will not print on paper with glue on it If the new paper roll was sealed by glue tear off the 6 to ...

Page 76: ...pt paper out of the printer with the paper access cover closed This disengages the paper feed The paper feed motor must then catch up before the printer can feed the paper which causes missing lines or partial lines of print Use the customer receipt feed button to advance the receipt and all lines will print Paper Roll Not Correct Correct Paper Roll Core Thermal Platen Figure 29 Paper loading path...

Page 77: ...the document a Remove the document b Replace the lower document insert cover c You are finished with this procedure v If you can not remove the document continue with Step 3 3 Lift up the tab on the left side of the check flipper cartridge and remove the assembly from the printer See Figure 31 on page 56 Note For printers with a powered flipper Models TI8 TI9 TG8 TG9 the cartridge is attached to t...

Page 78: ...Open the ribbon cover 2 Move the impact printhead to its rightmost position 3 Rotate the document sensor assembly towards the front of the printer to expose the MICR read head 4 Use a cotton swab that is lightly soaked with alcohol to wipe any residue or dirt from the MICR read head surface 5 Gently return the document sensor assembly to its original position Figure 31 Removing the check flipper c...

Page 79: ...s 1 Open the paper cover 2 Using a cotton swab soaked in isopropyl alcohol gently wipe the print head several times on its print line and on the surrounding area See Figure 33 on page 58 MICR Read Head Document Sensor Assembly Figure 32 MICR reader read head Updated April 2 2009 Chapter 4 Operation 57 ...

Page 80: ...improve after cleaning the thermal print head call for service Thermal Print Line Detailed View of Thermal Printhead Paper Cover Figure 33 Print head and print line area Models TI1 TI2 TI3 TI4 TI8 TI9 TG3 TG4 TG8 and TG9 Updated April 2 2009 58 SureMark Printers User s Guide ...

Page 81: ...ose the glass scanner surface See Figure 34 4 Use a cotton swab that is lightly soaked with alcohol to wipe any residue from the scanner glass surface 5 Gently return the scanner registration plate to its original position 6 The scanner should be recalibrated after it has been cleaned See Document scanner calibration Models TI8 TI9 TG8 TG9 on page 60 Scanner Surface Registration Plate Print Head R...

Page 82: ...ert a check The folded edge should be up or inserted first and the right edge should be against the right side of the paper path Press the DI button to automatically advance the paper to the ready position 4 Enter offline mode by doing the following a Open the CR cover and the DI cover b Press and hold both buttons until the LED flashes rapidly c Close the DI cover d Close the CR cover 5 Follow th...

Page 83: ...ST If the POST finds no errors the printer is ready for operation Follow this procedure to determine if there are errors Note Never connect or disconnect the printer when power is applied when LEDs are ON 1 If the printer is powered ON power OFF the printer and power it ON again v If the printer is attached to the system with the EIA 232 cable or the standard USB cable with a power brick disconnec...

Page 84: ... verify that your printer has printed correct information for your model and configuration v MICR reader enabled and check flipper enabled Model TI2 TI4 TI8 TI9 TG4 TG8 TG9 v Optical scanner enabled Model TI8 TI9 TG8 TG9 v Full check scan enabled Model TI9 TG9 v Double byte character sets enabled 2 MB RPQ v EIA 232 or RS 485 serial interface or USB interface v 2 MB card with user flash storage ena...

Page 85: ...printed correct information for your model and configuration v MICR reader enabled and check flipper enabled Model TI2 TI4 TI8 TI9 TG4 TG8 TG9 v Optical scanner enabled Model TI8 TI9 TG8 TG9 v Full check scan enabled Model TI9 TG9 v Double byte character sets enabled 2 MB RPQ v EIA 232 or RS 485 serial interface or USB interface v 2 MB card with user flash storage enabled Model TI3 TI4 TG3 TG4 v 2...

Page 86: ...ion appears only when the EIA 232 interface is used The value can be either DTR DSR or XON XOFF depending on the EIA 232 switch settings See EIA 232 communication mode selections all models except TI8 TI9 TG8 TG9 on page 28 or EIA 232 communication mode selections Models TI8 TI9 TG8 TG9 on page 30 6 The feature enabled lines will appear only when the feature is installed 7 These lines break at dif...

Page 87: ... Model TI2 TI4 TI8 TI9 TG4 TG8 or TG9 detects noise it prints a message on the customer receipt below the magnetic characters from the check Figure 37 and Figure 39 on page 66 are examples actual numbers may vary The message shows noise characteristics You can use the noise level to position your printer to minimize outside interference with the MICR reader An acceptable noise level is less than 5...

Page 88: ...s Customer Receipt Feed button and Document Feed button to enter offline mode 2 Release both buttons when the Printer Ready indicator begins to blink 3 Open the customer receipt cover then close it The printer resets Electronic journal dump Note Electronic journal data must be formatted and stored as printed lines for the journal data to be printed in readable format 1 Press and hold both buttons ...

Page 89: ...all amount of paper v Check the document insert station print head and paper path for any obstructions v Check that the paper and ribbon covers are closed Checks not flipping Go to Clearing jams in the check flipper area on page 55 Checks not reading Go to MICR reader read head cleaning on page 56 or Document scanner cleaning Model TI8 TI9 TG8 TG9 on page 59 or Document scanner calibration Models ...

Page 90: ...Updated April 2 2009 68 SureMark Printers User s Guide ...

Page 91: ...Part 3 Models TF6 and TM6 This part contains operational testing and problem determination information for SureMark printer Models TF6 and TM6 Updated April 2 2009 Copyright IBM Corp 1997 2006 69 ...

Page 92: ...Updated April 2 2009 70 SureMark Printers User s Guide ...

Page 93: ...nal button functions Paper loading 1 Open the paper cover 2 If there is any unused paper or if there is an empty paper roll core in the paper roll holder inside the printer remove it before inserting a new paper roll You can throw the core in the trash can 3 Drop the roll into the bucket The leading edge of the paper should come from the direction of the back of the printer and go across the botto...

Page 94: ... paper and verify that the paper is feeding correctly Feed 30 cm about 1 ft of paper through to test for correct alignment Attention Do not pull the receipt paper out of the printer with the paper access cover closed This might cause partial lines of print Use the customer receipt feed button to advance the receipt Paper roll Top cover Metal Spring Bucket Figure 41 Paper loading path Models TF6 an...

Page 95: ...int head several times on its print line and on the surrounding area See Figure 42 3 Wipe off any residual alcohol with a dry swab If print quality does not improve after cleaning the thermal print head call for service Thermal Print Line Detail View of Thermal Print Head Figure 42 Print head and print line area Models TF6 and TM6 Updated April 2 2009 Chapter 6 Operation Models TF6 and TM6 73 ...

Page 96: ...Updated April 2 2009 74 SureMark Printers User s Guide ...

Page 97: ... POST finds no errors the printer is ready for operation Follow this procedure to determine if there are errors Note Never connect or disconnect the printer when power is applied when the LED is on 1 If the printer is powered on power OFF the printer and power it on again v If the printer is attached to the system with the EIA 232 cable or the standard USB cable with a power brick disconnect the p...

Page 98: ...tton for 5 seconds The LED indicator will make one quick flash followed by a pause The beeper will make a short single tone periodically Note The paper feed button is the small button next to the LED 3 Release the paper feed button 4 Close the top cover 5 See Figure 43 on page 77 and verify that your printer has printed correct information for your model and configuration v 2 MB card with user fla...

Page 99: ...G9 on page 28 6 The feature enabled lines will appear only when a feature is installed 7 This section contains the test pattern 8 This section contains printer usage statistics that you can use for problem determination 9 The line across the bottom should be solid with no blank spaces EIA 232 hex dump An EIA 232 hex dump is provided to help diagnose problems with Models TM6 and TF6 To enable hex d...

Page 100: ...v If connected to a system using the RS 485 communication port check that the system is powered on and cable 7 is connected v If using the EIA 232 communication port or a USB port with a power brick check that the brick power supply is connected to the printer and plugged into an ac power source v If using USB communication with a powered USB cable check that the system is powered ON Printer ready...

Page 101: ...Part 4 Appendixes Updated April 2 2009 Copyright IBM Corp 1997 2006 79 ...

Page 102: ...Updated April 2 2009 80 SureMark Printers User s Guide ...

Page 103: ... in maximum for single station SureMark printers Thickness 0 0457 0 094 mm 0 0018 0 0037 in operating thickness range Important Paper has a significant manufacturing tolerance and nominal paper designations do not reflect actual measurements The manufacturing tolerance must fall within the published operating thickness range IBM strongly recommends that customers test paper in their specific confi...

Page 104: ...mm 2 in Maximum thickness of multipart forms 0 47 mm 0 0185 in Maximum thickness of front sheet multipart forms 0 08 mm 0 003 in Minimum thickness of single part form 0 10 mm 0 004 in Maximum thickness of single part form 0 2 mm 0 008 in Weight range for single part forms 68 90 g m2 18 24 For best reliability paper grain should be in the direction that the paper is fed into the printer Notes 1 Tes...

Page 105: ... from Infotech Inc 2215 29th Street SE B 1 Grand Rapids MI 49508 Phone 616 452 5444 Fax 616 452 5499 Attention Using an inferior grade of ribbon can affect print quality and the life of print heads and the printer mechanism Expendable supplies See Resources on the Internet on page 44 for information about OEM paper certifications for the SureMark printers v Paper for the printer order P N locally ...

Page 106: ...Updated April 2 2009 84 SureMark Printers User s Guide ...

Page 107: ...canner cleaning as required Model TI8 TI9 TG8 TG9 only See Document scanner cleaning Model TI8 TI9 TG8 TG9 on page 59 4 Thermal Printhead Cleaning as required The thermal printhead can be cleaned whenever print quality deteriorates a Open the paper cover b Using a cotton swab soaked in isopropyl alcohol gently wipe the printhead several times on its print line and on the surrounding area See Figur...

Page 108: ...Updated April 2 2009 86 SureMark Printers User s Guide ...

Page 109: ...energizing the elements dots are formed Thermal printers print dot rows horizontally across the page 576 dots make up a single dot row across the paper Printing continues row by row until the entire character is formed Impact printing utilizes a standard ballistic print head Each wire is fired against an inked ribbon which places a dot on the paper SureMark printers contain all the circuitry proce...

Page 110: ...l performance when printing a customer receipt is not noticeably affected The reduced print speed is based on the number of print dots that are turned on for a given print line which is defined as dot utilization Dot utilization is typically low for normal character printing and up to 100 for full black line printing The SureMark printer operates at 52 lps at low dot utilization and at slower spee...

Page 111: ...o true of graphics or APA messages which require a significant amount of transmission and processing time Flash memory can also be used as a storage place for customer data This data could be journal data Immediate commands The SureMark printer has 4 KB of memory on Models TI1 and TI2 and 16 KB of memory on Models TI3 TI4 TI8 TI9 TG3 TG4 TG8 TG9 TF6 and TM6 to store incoming commands and data Most...

Page 112: ...erial I O Channel Attachment Information which is available from IBM Industry Corporate Relations Cash drawer connector pin assignments The SureMark printers have a single cash drawer connector This connector can drive either a single cash drawer see Description of models on page 4 for the cable part number or two cash drawers using a special cable The connector also provides a status line which i...

Page 113: ...r the cable part number EIA 232 parameters Protocol DTR DSR mode or XON XOFF mode Dip switch selectable Baud rate 9600 or 19 200 kbps Dip switch selectable Start 1 bit Data 8 bits Parity None Stop 1 bit Table 9 9 pin to 9 pin EIA 232 connector layout System Description Printer Description Pin 2 Rx input Pin 2 Tx Output Pin 3 Tx Output Pin 3 Rx Input Pin 4 DTR Output Pin 4 DTR Input Pin 5 Gnd Pin 5...

Page 114: ... pin assignments Pin Signal 1 Ground 24 V dc 2 24 V dc 3 Ground Vbus 4 Plus data 5 Minus data 6 Vbus 5 V dc 7 24 V dc 8 Ground 24 V dc See Description of models on page 4 for the cable part numbers Code page definitions The SureMark printer has a resident character set that supports these code pages v Generic v 437 US v 850 International Models TI1 and TI2 only v 858 International Models TI3 TI4 T...

Page 115: ...Generic code page Pt Hex1st 2nd C tm sm R Figure 44 Printer s resident character set generic code page Updated April 2 2009 Appendix C Technical information 93 ...

Page 116: ...Code page 437 Figure 45 Code Page 437 Updated April 2 2009 94 SureMark Printers User s Guide ...

Page 117: ...R S T U V W X Y Z 6_ a b c d e f g h i j k l m n o 7_ p q r s t u v w x y z 8_ Ç ü é â ä à å ç ê ë è ï î ì Ä Å 9_ É æ Æ ô ö ò û ù ÿ Ö Ü ø Ø S s A_ á í ó ú ñ Ñ G g i C_ E_ Ó Ô Ò õ Õ µ Þ þ Ú Û Ù ý Ý F_ H I Hex1st 2nd B_ Á Â À I C D_ ð Ð Ê Ë È Í Î Ï Ì Figure 46 Code Page 858 Updated April 2 2009 Appendix C Technical information 95 ...

Page 118: ...Code page 860 Figure 47 Code Page 860 Updated April 2 2009 96 SureMark Printers User s Guide ...

Page 119: ...Code page 863 Figure 48 Code Page 863 Updated April 2 2009 Appendix C Technical information 97 ...

Page 120: ...here are three font sizes for the resident character set on Models TI3 TI4 TI8 TI9 TG3 TG4 TG8 TG9 TF6 and TM6 only fonts A and B are available for Models TI1 and TI2 v Font A is 10 dots wide 20 dots high with the last 2 dot row used for descenders 1 25 mm 2 5 mm character height including descenders 1 25 mm 2 25 mm excluding descenders v Font B is 12 dots wide 24 dots high with the last 2 dot row...

Page 121: ...e thermal printing fonts can be scaled up to eight times the defined width and eight times the defined height The scaling factor for the width does not have to equal the scaling factor for the height For example you could specify twice the width and five times the height 2 For paper that has a width of 80 mm the cash receipt print line is 72 mm 2 83 in long There are 576 dots per line and 203 dots...

Page 122: ...ng on page 133 2 User defined characters greater than 9 dots high can not be printed in landscape mode 3 The portrait document print line is 80 35 mm 3 16 inches long There are 474 half dots per line for font A and 379 half dots per line for font B The landscape print line depends on the size of the document inserted 4 You can print in two densities on the impact printer 120 half dots per inch or ...

Page 123: ...ouble high mode 131 Set or cancel underline mode 131 Set or cancel overline mode 131 Set or cancel invert mode 131 Set or cancel emphasized printing 132 Select maximum print speed 132 Set or cancel unidirectional printing 133 Request document length for landscape print 133 Set document length for landscape print 133 Set print station 134 Select user defined or resident character sets 134 Set code ...

Page 124: ...reverse using minimum units 157 Print graphic messages 157 Select and print a graphics logo command 157 Print predefined graphics logo command 159 Print predefined messages 159 Miscellaneous commands 160 Tab to next tab stop 160 Return home select print head location 160 Paper cut DI eject 161 Generate drive pulse for cash drawer 161 Retrieve the flash storage 161 Retrieve size of user flash stora...

Page 125: ...his information applies only to SureMark printers that attach to a POS system with an EIA 232 cable connection If you use the RS 485 or USB communications interface refer to either the SureMark driver documentation in the appropriate IBM book for your operating system see Table 13 or when using OPOS drivers to the OLE for Retail POS Application Programming Guide Table 13 Driver documentation by op...

Page 126: ...rase flash EPROM sector ESC n or X 1B23 n 123 Send checksum of flash EPROM sector ESC n or X 1B22 n 124 Microcode tolerance MCT information loading ESC M n h l or X 1B4D n h l 124 Microcode tolerance MCT information request ESC S n or X 1B53 n 125 Setup Commands Set print mode ESC n or X 1B21 n 129 Set or cancel double wide mode ESC W n or X 1B57 n 130 Set or cancel double high mode ESC h n or X 1...

Page 127: ...er ESC BEL n1 n2 or X 1B07 n1 n2 143 Enable disable upside down printing ESC n or X 1B7B n 144 Select character size for scalable fonts GS n or X 1D21 n 145 Fix font matrix ESC n or X 1B3A n 146 Print logo inline GS J d n1 n2 data or X 1D4A d n1 n2 data 146 Enable disable two color printing GS n or X 1D3B n 147 Request document length for landscape print GS N X 02 Null or X 1D4E0200 133 Set docume...

Page 128: ...int head location ESC n or 1B3C n 160 Paper cut DI eject ESC i or ESC m X 1B69 or X 1B6D 161 Generate drive pulse for cash drawer ESC p m n1 n2 or X 1B70 m n1 n2 161 Retrieve the flash storage ESC 4 n1 n2 X 1B34 n1 n2 161 Retrieve size of user flash storage ESC 4 x 03 FF FF FF or X 1B3403FFFFFF 162 Retrieve printer usage statistics X 1B51 xx 162 Check Processing Commands MICR read ESC I or X 1B49 ...

Page 129: ...eleased ESC 7 or X 1B37 177 Page Mode Printing Commands Select page mode ESC L or X 1B4C 177 Select standard mode ESC S or X 1B4f 177 Select printable area ESC X or X 1B58 x y dx dy 178 Select printing direction position ESC T n or X 1B54 n 178 Set vertical position GS y or X 1D24 y 178 Set relative vertical position GS y or X 1D5C y 179 Set left margin position standard mode Set absolute print po...

Page 130: ...est printer ID GS or X 1D49 01 112 Fix font matrix ESC n or X 1B 3A n 146 Flash storage write ESC n1 n2 data or X 1B27 n1 n2 data 123 Flip check ESC 5 or X 1B35 166 Generate drive pulse for cash drawer ESC p m n1 n2 or X 1B70 m n1 n2 161 Hold printing until buffer is released ESC 7 or X 1B37 177 Impact code page MCT commands 122 MICR read ESC I or X 1B49 165 Microcode tolerance MCT information loa...

Page 131: ...8 Undefined 40 Reset printer 41 Enable unsolicited status 42 Disable unsolicited status 43 Disable transparent XON XOFF 175 Re initialize the printer ESC or X 1B40 142 Request document length for landscape print GS N X 02 Null or X 1D 4E 02 00 133 Reset line count ESC 6 or X 1B36 176 Retrieve first unread image location GS N SOH SOH or X 1D 4E 01 01 174 Retrieve next image location GS N SOH NULL o...

Page 132: ...hecksum of flash EPROM sector ESC n or X 1B22 n 124 Select maximum print speed ESC n or X 1B 2F n 132 Set code page ESC t n or X 1B74 n 135 Set document length for landscape print GS c 1 n where n is 2 bytes indicating the length of the document in print motor steps 133 Set error recovery function ESC c 4 n or X 1B63 34 n 140 Set horizontal tab positions ESC D n1 n2 NUL NUL or X 1B44 n1n2 0000 138...

Page 133: ...x1 y1 dx1 dy1 x2 y2 dx2 dy2 x3 y3 dx3 dy3 tagdata 169 Tab to next tab stop HT or X 09 160 Thermal code page MCT commands see Table 17 on page 125 119 Verify previous commands completed X 1B 00 80 00 111 System commands Exercise program EIA 232 Syntax ESC x or X 1B 78 Purpose This tests printing functions of the printer A test message is printed See Figure 36 on page 64 If there is a document in th...

Page 134: ...eturn 8 bytes of printer status plus 5 bytes of printer specific information Status byte 5 bit 0 is set to 1 when responding to the extended address command See Status summary on page 184 where Byte 1 v Device type X 30 for non TI8 TG8 or TI9 TG9 models and for Model TI8 TG8 or TI9 TG9 in TI4 mode v Device type X 31 TI8 TG8 or TI9 TG9 models in TI8 or TI9 mode Byte 2 Device ID 00 Models TI1 and TI...

Page 135: ...1 X 31 Reserved Bit 6 Set to 1 when two color printing is enabled Bit 7 Set to 1 when the printer is in Model 4 emulation mode Byte 4 Second byte of features Bit 0 Set to 1 when printer is set for 58 mm paper Bit 1 Set to 1 if Model TI8 TG8 or TI9 TG9 is in TI4 mode when byte 1 is set to X 30 Bit 2 Set to 1 if full scanning Model TI9 or TG9 printer Bit 3 Set to 1 when the USB interface is internal...

Page 136: ...ory erasing the sector is necessary only when writing to an address that has already been written to v For user defined thermal and impact characters new characters can be added if they have the same matrix as characters already in the character set If new character sets are added the flash memory does not have to be erased To replace characters you must first erase the sector Sector Function 1 Do...

Page 137: ... 16 Memory allocation for Models TI8 and TI9 functions Function Default memory allocation MCT location User defined impact characters 64 KB X A0 User defined thermal characters 64 KB X A1 Logos 64 KB X A2 Predefined messages 64 KB X A3 User memory 128 KB X A4 Scanned image storage 1 MB X A5 Download graphics logo commands EIA 232 Syntax GS logo n1 n2 data or X 1D 2A logo n1 n2 data where logo The ...

Page 138: ...d and its remaining data is processed as print data This command should be sent only when the data buffer is empty See the description of bit 6 in Status byte 2 on page 185 Images for the thermal logo commands will be defined by one dot high rows horizontal slices and the impact will be defined by eight dot high rows vertical slices This command can be used to print signature captures at the print...

Page 139: ... be included in the data Purpose To store predefined messages This cuts transmission time This is where you can store the header and the trailer of receipts for example Remarks v After a GS occurs all incoming commands are stored in the message until another GS occurs v Print predefined graphics logo command on page 159 can be included in this command v The size of all predefined messages can not ...

Page 140: ...lect character for reprinted lines on page 142 Set sheet eject length on page 138 Select and print a graphics logo command on page 157 v This command should be sent only when the data buffer is empty See the description of bit 6 in Status byte 2 on page 185 Error Conditions Flash EPROM load error Verify the sector was erased before downloading the messages Memory sector is full Download user defin...

Page 141: ...act print head To redefine a code page you must erase and reprogram both of them v Thermal height must be even v There is no way to redefine one character only You must redefine a whole code page v If the parameter s n or m is out of range the command is discarded and the remaining data is processed as print data v This command should be sent only when the data buffer is empty See the description ...

Page 142: ...ing defined 1 User defined thermal code page 1 3 User defined thermal code page 3 n The beginning ASCII address of the characters being defined m The ending ASCII address of the characters being defined data The height and width of the character and the matrix pattern for the data The number of data bytes is m n 1 2 wb 32 wb is defined in the MCT command Purpose To download and print proportional ...

Page 143: ... through 31 are reserved for EIA 232 functions and can not be defined v See Appendix F Proportional fonts on page 189 for suggestions about how to implement proportional fonts Limitations The memory required for proportional fonts is much greater than the memory that was required for user defined fonts Therefore when code page 1 or 3 is set up as proportional code page 2 or 4 is not valid You can ...

Page 144: ...idth The total number of data bytes for this command is 2 character width 1 m n Each slice is defined with two bytes the most significant bit MSB of each slice is the bottom of the character 0000111100000000 0001111110000000 0011111111000000 0111000011100000 0110000001100000 1100000000110000 1100000000110000 1100000000110000 1100000000110000 1100000000110000 1100000000110000 1100000000110000 11111...

Page 145: ... images Flash storage write EIA 232 Syntax ESC n1 n2 data or X 1B 27 n1 n2 data where n1 number of data bytes to store n2 3 byte address where data bytes are to be stored Error Conditions Flash EPROM load error Verify the sector was erased before downloading images Remarks The valid address range for each SureMark depends on the model number and which memory option if any is installed Use Retrieve...

Page 146: ...how erasing is finished and the command is complete The flash EPROM is guaranteed for a minimum life of 100 000 write erase commands by the Flash manufacturer Send checksum of flash EPROM sector EIA 232 Syntax ESC n or X 1B 22 n where n 01 downloaded graphics 02 predefined messages 03 user defined impact character set 04 user defined thermal character sets 05 flash storage 06 Reserved Purpose To v...

Page 147: ... value or rejected Error Conditions EPROM load error Microcode tolerance MCT information request EIA 232 Syntax ESC S n or X 1B 53 n where n Microcode tolerance MCT information that is being requested Purpose To enable reading MCT information from EEPROM Remarks v MCT data is sent over the serial line in status bytes 9 and 10 See Table 17 for the values of parameter n v MCT write command values th...

Page 148: ...20 16x32 25 29 19 1D Reserved ATTENTION Changing these values might damage the printer 30 1E Mode options Bits 0 12 Reserved for future use should be left at 1 Bit 13 DI portrait mode only v 1 Line feeds NOT executed until DI ready non IBM mode v 0 Line feeds are executed without regard for the state of DI ready IBM mode Bit 14 v 1 Normal operations IBM mode v 0 Switch order of font A and font B n...

Page 149: ...ng these values might damage the printer 160 A0 User defined impact character memory allocation X 0001 X 0000 X FFFF 161 A1 User defined thermal character memory allocation X 0001 X 0000 X FFFF 162 A2 User defined Logos X 0001 X 0000 X FFFF 163 A3 Predefined messages memory allocation X 0001 X 0000 X FFFF 164 A4 User flash storage memory allocation X 0002 X 0000 X FFFF 165 A5 Scanned image storage...

Page 150: ... predefined location DX3 191 BF Scan1 storage template 1 predefined location DY3 192 C0 Scan1 storage template 2 predefined location X0 193 C1 Scan1 storage template 2 predefined location Y0 194 C2 Scan1 storage template 2 predefined location DX0 195 C3 Scan1 storage template 2 predefined location DY0 196 C4 Scan1 storage template 2 predefined location X1 197 C5 Scan1 storage template 2 predefined...

Page 151: ...Function Bit 0 Bit 1 Thermal Impact LSB 0 Char Page 0 See Below See Below yes yes 1 Char Page 1 See Below See Below yes yes 2 Overline Cancel Set yes no 3 Emphasized Cancel Set yes yes 4 Double high Cancel Set yes yes 5 Double wide Cancel Set yes yes 6 Inverted Mode Cancel Set yes no MSB 7 Underlined Cancel Set yes no Table 18 Fonts for Models TI3 TI4 TG3 TG4 TG8 TG9 TI8 TI9 TF6 and TM6 Bit 0 Bit ...

Page 152: ... dots per inch resident characters 1 2 mm 2 5 mm Font B dot density of 120 half dots per inch resident characters 1 5 mm 2 5 mm Emphasized printing enable and disable and font A or font B selection must be at the beginning of a print line to be recognized User defined characters greater than 9 dots high can not be printed double high in landscape mode or in the portrait mode of Models TI1 and TI2 ...

Page 153: ...ne mode EIA 232 Syntax ESC n or X 1B 2D n where n 00 Cancel underline mode n 01 Set underline mode Default n 00 Remarks This is valid in the customer receipt station only Set or cancel overline mode EIA 232 Syntax ESC x 5F n or X 1B 5F n where n 00 Cancel overline mode n 01 Set overline mode Default n 00 Remarks This is valid in the customer receipt station only Set or cancel invert mode EIA 232 S...

Page 154: ...ximum selected speed This will increase the quality of the printing and lower the current draw from the power supply when printing high density images such as dark logos v This is the maximum speed being selected so the dot utilization algorithms can still slow the speed further when necessary v If MCT 11 hex 17 dec bit 11 has been set to a value of zero maximum speed of 35 lps then this command w...

Page 155: ...ne the length of the document in the Landscape Print station Remarks v Not supported on printer Models TI1 and TI2 v Document length data is sent in status bytes 9 and 10 v Status byte 5 bit 3 is sent to indicate that extra data beyond status byte 8 is attached Set document length for landscape print EIA 232 syntax GS c 1 n where n 2 bytes indicating the length of the document in print motor steps...

Page 156: ...30 n where n Specifies the print station Bit Station LSB 0 Reserved 1 Customer Receipt Station 2 Document Station Portrait Mode 3 Document Station Landscape Mode 4 Reserved 5 Reserved 6 Reserved MSB 7 Reserved Default n 02 Remarks See Document handling on page 181 Only one station can be set at a time If you select more than one station the command is ignored Select user defined or resident charac...

Page 157: ...spacing EIA 232 Syntax ESC SP n or X 1B20 n where n The number of dot spaces in the thermal print station or half dot spaces in the impact print station Default n 03 Maximum n 08 Remarks If you select double width printing the space to the right of each character is doubled Set or cancel rotated characters EIA 232 Syntax ESC V n or X 1B56 n where n 00 Cancel Rotated Characters n 01 Set Rotated Cha...

Page 158: ...n the thermal receipt station this would set line feeding to 25 steps line In the impact document portrait station this would be set to 6 steps line Note Spacing in the document portrait is actually 8 5 lines per inch Line spacing dimension is approximate For the impact printer in portrait mode the actual line spacing must be calculated using 51 steps per inch In the impact document landscape stat...

Page 159: ...nable and disable full character color printing within a print line This enables you to print one word in a different color v This command can be used up to 8 times in a line when full character color printing is used v Half character color printing is only supported at the beginning of a print line v If both bit 1 and bit 0 of n are set n 03 only half character color printing will be enabled Limi...

Page 160: ... not lost when the printer is reset Set horizontal tab positions EIA 232 Syntax ESC D n1 n2 NUL NUL or X 1B44 n1n2 0000 where n1 The high order byte dot offset for the horizontal tab n2 The low order byte dot offset for the horizontal tab Default There is a tab every 100 dots Remarks This command should be sent after Set print station parameters on page 136 Up to 5 tab positions can be stored All ...

Page 161: ...ter Set print station parameters on page 136 Set relative position EIA 232 Syntax ESC 5C h n1 n2 or X 1B5C n1 n2 where n1 The high order byte of the dot offset from the left margin n2 The low order byte of the dot offset from the left margin Default n1 0 n2 0 Remarks In the thermal station 1 mm 8 dots In the impact station 1 in 75 dots 150 half dots n1 and n2 are hex values Convert each to decimal...

Page 162: ...mmand is only valid in the cash receipt station v This command is not supported for Models TI1 and TI2 v The command is ignored if the printer is not left aligned when the command is received v If the Align Column Right command is received but the line is filled before an EOL is received the filled line is treated as an EOL There are usually a few dot positions available but not enough for a full ...

Page 163: ...cument error is sent to the system The system continues to wait for a document to be inserted Wait Time x 0 5 seconds y Delay from the time the document is detected until it is grabbed by the printer start of document printing v Side insertion closes the document throat v Front insertion pulls the document into the printer and feeds it to its top of form Delay y 0 1 seconds Defaults x 02 y 03 Rema...

Page 164: ... where n The ASCII representation of the character printed in the first character position on the print line when recovering from a home error This occurs in impact print stations only Default n 2A hex This is an asterisk in most code pages Remarks The value is stored in EEPROM to prevent loss when the printer is reset The default value after the reset is the value last sent Re initialize the prin...

Page 165: ...buttons EIA 232 Syntax ESC c 5 n or X 1B 63 35 n where n 0 Enables feed buttons n 1 Disables feed buttons Default n 0 Purpose To disable the feed buttons while in the middle of a transaction Remarks If the printer is set to have the buttons disabled the offline tests will also be disabled Supported on all models except TI1 and TI2 Enable or disable the beeper Models TF6 and TM6 only This command i...

Page 166: ...s calculated as n1 0 1 seconds v To stop a beep command early send the Disable Beeper command v Timed beeps can be chained together They can also be downloaded as canned messages v A value of n2 X 2F is recommended for the most audible tone v Set bits 0 3 to 1100 to put a timed silence in a beep sequence Enable or disable upside down printing This command is not supported for Models TI1 and TI2 Th...

Page 167: ...able 20 Width and height for scalable fonts Four MSBs in hex Character Width Four LSBs in hex Character Height 0 As defined 0 As defined 1 2 defined width 1 2 defined height 2 3 defined width 2 3 defined height 3 4 defined width 3 4 defined height 4 5 defined width 4 5 defined height 5 6 defined width 5 6 defined height 6 7 defined width 6 7 defined height 7 8 defined width 7 8 defined height Defa...

Page 168: ... by this command then the character will be centered in the space Print logo inline This command is not supported for Models TI1 and TI2 EIA 232 Syntax GS J d n1 n2 data or X 1D 4A d n1 n2 data where d Relative height of the character 0 Single high 1 Double high n1 MSB of the logo width n2 LSB of the logo width data The data to form the graphics image Purpose To print a small logo inline with char...

Page 169: ...rs to be defined Purpose To enable two color printing and select the print parameters that are best suited for the paper selected Remarks v New parameters will be defined as new color papers become available v The speed of printing will change depending on the print parameters When print parameter set 1 is used the print speed will be 15 lines per second v This command setting is saved in nonvolat...

Page 170: ...uired number is reached for UPC A UPC E JAN13 and JAN8 v Excess characters will be discarded v A check digit will be generated if one is not supplied for UPC A JAN13 and JAN8 v Check digits will be figured and added for Code 128C and Code 93 v Models TI1 and TI2 support only Code 128C n 07 They do not support codes 128A and 128B n 09 v For UPC E the printer will expand the data generate a check di...

Page 171: ... C 12 13 D 13 14 E 14 15 F 15 16 10 0 0 16 17 11 1 1 17 18 12 2 2 18 19 13 3 3 19 20 14 4 4 20 21 15 5 5 21 22 16 6 6 22 23 17 7 7 23 24 18 8 8 24 25 19 9 9 25 26 1A 26 27 1B 27 28 1C 28 29 1D 29 30 1E 30 31 1F 31 32 20 32 33 21 A A 33 34 22 B B 34 35 23 C C 35 36 24 D D 36 37 25 E E 37 38 26 F F 38 Updated April 2 2009 Appendix D EIA 232 programming information 149 ...

Page 172: ...9 50 32 R R 50 51 33 S S 51 52 34 T T 52 53 35 U U 53 54 36 V V 54 55 37 W W 55 56 38 X X 56 57 39 Y Y 57 58 3A Z Z 58 59 3B 59 60 3C 60 61 3D 61 62 3E 62 63 3F _ _ 63 64 40 MUL 64 65 41 SOH a 65 66 42 STX b 66 67 43 ETX c 67 68 44 EOT d 68 69 45 ENO e 69 70 46 ACK f 70 71 47 BEL g 71 72 48 BS h 72 73 49 HT i 73 74 4A LF j 74 75 4B VT k 75 76 4C FF l 76 77 4D CR m 77 Updated April 2 2009 150 SureM...

Page 173: ...v 86 87 57 ETB w 87 88 58 CAN x 88 89 59 EM y 89 90 5A SUB z 90 91 5B ESC 91 92 5C FS 92 93 5D GS 93 94 5E RS 94 95 5F US DEL 95 96 60 FNC3 FNC3 96 97 61 FNC2 FNC2 97 98 62 SHIFT SHIFT 98 99 63 CODE C CODE C 99 100 64 CODE B FNC4 CODE B 101 65 FNC4 CODE A CODE A 102 66 FNC1 FNC1 FNC1 103 67 START CODE A 104 68 START CODE B 105 69 START CODE C Updated April 2 2009 Appendix D EIA 232 programming inf...

Page 174: ...3 00 CODE 128C X 1D 68 X 07 35 34 35 35 35 36 35 37 35 38 35 39 00 CODE 93 X 1D 68 X 08 31 32 33 34 35 36 00 Reserved X 1D 68 X 0A FF Select horizontal size of bar code EIA 232 Syntax GS w n or X 1D77 n where n The horizontal magnification of the line width in the bar code 2 n 4 Default n 03 Note The last valid value is kept when an invalid value is sent Select bar code height EIA 232 Syntax GS h ...

Page 175: ...t n X 00 Remarks Only resident character sets are used v Font A 10 dots W 20 dots H or 1 25 mm 2 5 mm v Font B 12 dots W 24 dots H or 1 5 mm 3 0 mm Note The last valid value is kept when an invalid value is sent Print PDF417 bar code EIA 232 Syntax GS P data NUL or X 1D 50 data 00 where data The ASCII representation of the characters to be printed Remarks Valid only at the beginning of a line Prin...

Page 176: ...ll increment status byte 6 The maximum number of characters to be encoded is 1000 Error Conditions If the encoder detects an error status byte 7 bit 2 will be set This may happen when the amount of data is too large to be encoded In this case try decreasing the ECC level or decreasing the amount of data to be encoded An unsolicited status message will be sent A status will be sent even if the syst...

Page 177: ...e as possible to the ratio However the maximum width of an image is 12 columns and the maximum height is 90 rows Enable PDF417 truncation EIA 232 Syntax GS T n or X 1D 54 n where n Whether to enable truncation 0 Disable truncation 1 Enable truncation Default n 0 Remarks Truncated PDF generates a symbol with the right row indicator and stop pattern replaced by a single width bar There is a slight d...

Page 178: ...mand Print form feed and cut the paper FF EIA 232 Syntax FF or X 0C Purpose Prints data in the print buffer and feeds the paper in the customer receipt station or document insert station by a preset amount until the document exits the feed rollers If a cutter is available at the station CR station only it cuts the paper Print and feed paper n lines EIA 232 Syntax ESC d n or X 1B64 n where n Specif...

Page 179: ...en at the top cover This replaces the Open Throat command for full check scan TI9 TG9 printers Limitations v This command is valid only for the document station v This command is valid only for Models Tx8 and Tx9 Print graphic messages Select and print a graphics logo command EIA 232 Syntax ESC d w h data or X 1B2A d w h data where d Dot density 00 Normal Print 200 dpi in the receipt station 150 d...

Page 180: ... 3 Release the buffer Note When the buffer is held care must be taken to avoid exceeding the capacity of the printer memory see Table 23 Table 23 Buffer sizes 4610 model Buffer size TI1 TI2 2 KB Tx3 Tx4 Tx6 16 KB Tx8 Tx9 64 KB The left margin will be rounded down to a factor of 8 For example if the margin 74 the logo starts at 72 Retries are not attempted on print errors Valid at the beginning of ...

Page 181: ...ose To print predefined all points addressable print messages Remarks The margin is ignored if it causes the logo to overrun the line length Printing this message in the document station at 150 dpi will take three passes of the print head These messages can be positioned on the page using the commands for setting positions Valid at the beginning of the line only This command is not valid in landsc...

Page 182: ...ead location EIA 232 Syntax ESC n or X 1B3C n where n The print head position 00 Document home position 01 Open document throat position On Models TI3 TI4 TI8 TG3 TG4 and TG8 the DI station throat will automatically be closed if the CR station is exercised The Model TI9 TG9 throat can not be opened 02 Reserved 03 Left home position 04 Refined document home position This can be used to recover from...

Page 183: ...2 milliseconds n2 Pulse width off time n2 2 milliseconds Purpose To open one of the cash drawers attached to the printer Remarks Printing will be suspended while a cash drawer is being opened Retrieve the flash storage EIA 232 Syntax ESC 4 n1 n2 or X 1B 34 n1 n2 where n1 One byte count of the bytes to be returned n2 Three byte address of the first byte to be returned Purpose Retrieve data from use...

Page 184: ...EIA 232 Syntax X 10 05 40 2 Perform the Retrieve Printer Usage Statistics command 3 Multiply the returned value by the factor given in Table 24 to get the actual printer statistic Table 24 Retrievable usage data Hex Value Usage Data Being Tracked Factor 6D Runtime monitoring for image brightness Runtime monitoring for image contrast see Note 3 N A 6E Runtime monitoring for image focus see Note 3 N...

Page 185: ...x84 see Note 1 and 2 None 94 Remainder values of DI characters printed from 0x87 see Note 1 and 2 None 95 Remainder values of DI paper feed motor steps from 0x88 see Note 2 None 96 Remainder values of forms inserted into DI station from 0x8C see Note 2 None 97 Remainder values of DI transport motor starts from 0x89 see Note 2 None 98 Remainder values of check flip failures Tx4 Tx8 Tx9 from 0x91 se...

Page 186: ...ntrast the low byte of 0x6D and Image Focus the high byte of 0x6E The low byte of 0x6E is reserved for future use it is set to 0xFF The maximum value is127 they are a running average of the quality of the scanner On a new calibrated scanner the brightness and contrast values will be 120 and the focus will be 105 A bad scanner or a scanner in need of calibration would have values of 90 for brightne...

Page 187: ...n CMC7 this byte is always 100 A nominal signal has a strength of 100 v Characters are sent as read from left to right up to a maximum of 65 characters v If no magnetic ink characters are detected a single question mark X 3F is sent back v If the printer is unable to read any character on its first try it will feed the check forward and backward for a second try Complete status will then be sent t...

Page 188: ...v This command increments the line count status byte 6 Error Conditions Document feed error status byte 7 This bit is set if the inserted check is too long The maximum check length is 10 inches The error is also set if the check does not clear the document sensor when expected Document scanner commands Scanner commands are supported on SureMark printer Models TI8 TI9 TG8 and TG9 only Start scan EI...

Page 189: ...he image fails the Image Quality test an error bit will be set in the header information of the retrieved image v When only a partial image or no image is required the X 04 command will take less time than the X 01 or X 03 options TI8 TG8 printer v X 00 and X 02 options scans the full document and ejects the document out the top v X 01 X 03 and X 04 options the bottom 1 5 in of the document is not...

Page 190: ...action information MICR amount and so on is sent to the host for approval The remaining flow is based on successful approval 5 Image of the check face is read and stored 6 Check is franked 7 Flip and scan the back of the check Select landscape print station flip and scan 1B 63 30 08 1B 35 1B 3E 02 8 Image of the check back is read and stored 9 Check is printed on the face of the check with void an...

Page 191: ...he image is not printed If the image is stored in JPEG format then graphics printing is not supported Store scanned image and or select partial image for retrieval EIA 232 syntax X 1B 41 n1 x0 y0 dx0 dy0 x1 y1 dx1 dy1 x2 y2 dx2 dy2 x3 y3 dx3 dy3 tagdata where n1 Select storage method one byte v X 00 store entire image v X 01 store image using template 1 v X 02 store image using template 2 v X 03 s...

Page 192: ...block of the group it is the second half byte indicates the number of blocks in the group If the byte returned is X 14 then the block is the first of a group of four All blocks contain header information but only the first block in a group contains tag data The Select storage method byte n1 defines how the image should be stored When n1 0 all data defined y x0 y0 dx0 dy0 is stored The command para...

Page 193: ...respectively of the defined area or block When n1 0x11 this command allows the user to obtain a partially scanned image without having to spend time storing it into Flash Since the command does not destroy the original scanned image successive commands using n1 of 0x11 is possible Executing this command will compress a partial image of the check using the user defined values defined in x0 y0 dx0 d...

Page 194: ... character Example 3 Method 0x11 Compress partial check image defined by user X 1B 41 11 00 00 00 00 00 64 00 C8 00 Retrieve the image using Retrieve Scanning Image command X 1B 39 00 00 Method 0x11 Compress another part of the check image X 1B 41 11 00 64 00 C8 00 64 00 C8 00 Retrieve the image using Retrieve Scanning Image command X 1B 39 00 00 Retrieve scanned image EIA 232 syntax X 1B 39 n1 n2...

Page 195: ...er of blocks that were saved for the image Upper four bits represent the current block number v Future 1 byte Reserved v Tag data ASCII data supplied by the application terminated by a null string Offset n2 X FF FF FF FF with size n3 X FF FF sets to 0 the Image Read bit in the specified image header For stored images n1 0 the image data format is the format that was active when the image was store...

Page 196: ...up 4 compression 01 200 DPI JPEG compression 02 200 DPI BMP uncompressed 04 200 DPI TIFF file no compression gray scale 10 100 DPI TIFF CCITT compression black and white 11 100 DPI JPEG compression gray scale 12 100 DPI BMP uncompressed gray scale 14 100 DPI TIFF File no compression v n2 Lightens or darkens the contrast of a scanned image Higher numbers print darker Remarks The current format appl...

Page 197: ... error and the error status The system can then decide to cancel or continue printing after the error is corrected The system uses this command to continue printing after the error is corrected 2 32 Cancel print buffer This clears the print buffer of all data In EIA 232 mode the user must wait for buffer empty status status byte 2 bit 6 before sending any more commands Note A status message is ret...

Page 198: ...sends the error to the system as soon as it occurs Note If transparent XON OFF is disabled X 10 X 11 and X 13 can be imbedded in returned status and data See XON XOFF control on page 29 To re enable the printer the printer must be reset Data buffer management and batch printing Reset line count EIA 232 Syntax ESC 6 or X 1B36 Purpose Resetting the line count lets the system track the print line whe...

Page 199: ...2 Syntax ESC L or X 1B 4C Remarks v Enables page mode printing v Supported on thermal station only v Starting position is set by Set printable area X 1B 57 and Set print direction X 1B 54 commands v Intercharacter spacing X 1B 20 n and line spacing X 1B 31 X 1B 32 X 1B 33 commands are set independently for page mode and standard mode v The following commands are allowed Rotate characters Set align...

Page 200: ... and 800 dots in the vertical direction except Models Tx8 and Tx9 which is 1250 dots in the vertical direction Select printing direction position EIA 232 Syntax ESC T n or X 1B 54 n where n Table 27 Print direction n Direction position X 00 Left to right top left X 01 Bottom to top bottom left X 02 Right to left bottom right X 03 Top to bottom top right Remarks When sent in standard mode this comm...

Page 201: ...is command is ignored v If y is a negative value the current print position will move in the opposite direction Set left margin position standard mode set absolute print position page mode EIA 232 Syntax ESC n1 n2 or X 1B 24 n1 n2 where v n1 is the high order byte of the dot offset from the beginning of the print line v n2 is the low order byte of the dot offset from the beginning of the print lin...

Page 202: ...valent convert each to decimal and then use this formula n1 x 256 n2 v To move the position to the left use a negative number v If this number plus the left margin exceeds the printable area the command is ignored v In the CR station this number is rounded back to factor of 8 See the Set left margin position command for more information v When printing in page mode this is a one time adjustment on...

Page 203: ...g the same page or if there is a template that is filled in with each printout Clear print data in page mode EIA 232 Syntax CAN or X 18 Remarks This command deletes all print data in the current printable area of the page stored in the printer s buffer Document handling To read checks insert them from the front of the printer Use the side load capability only for documents that must be positioned ...

Page 204: ...rted 2 Models TI9 TG9 do not support side insertion Alignment to a particular line can be done using the buttons and the reverse line feed command The printer appears to be hung until an action is taken 3 Send print lines to be printed in this station 4 Final handling You have an option on final handling finish printing and either eject the document or open the document throat to allow manual remo...

Page 205: ...detected the document will be grabbed by the printer and fed to the right margin on the document Because the document is inserted on its side this is at the top of the printer v If a document is not detected within the wait time specified in the ESC f command the printer sends error status to the system and continues to wait The system can either cancel the print buffer deleting all data in the pr...

Page 206: ... read command v Print buffer being held v Ribbon cover sensor change v Document feed error Message from the printer A message from the printer has this format Bytes Contents 1 2 Data count X 000A to X 00FF The data count includes the two data count bytes 3 10 Status bytes 1 8 See the descriptions of each byte in the sections that follow 11 n Either 5 bytes of additional status from the Extended ad...

Page 207: ...r is being held Cleared when buffer released 5 Open throat position Set to 1 when the print head is in the open throat position 6 Buffer empty Set to 1 when no print data and no commands are in the buffer 7 MSB Buffer Full Set when only 1K bytes are available in the buffer Status byte 3 Bit Description 0 LSB Memory sector is full 1 Home error 2 Document error The document was not inserted after th...

Page 208: ...ved 1 Reserved 2 Reserved 3 Cash drawer status 0 if cash drawer status port pin 3 at ground 4 Print key pressed 1 pressed 5 Reserved Defaults to 1 6 Station selected Set to 1 when document insert station is selected 7 MSB Document feed error Set when there is an error after a MICR read command or a flip check command is executed Status byte 8 Bit Description 0 LSB Reserved 1 Reserved 2 Reserved 3 ...

Page 209: ...he application will not have to restart from the beginning The application can send a command to start at the last line that was sent When the EJ upload is enabled all MICR commands will be interpreted as EJ upload The commands that are related to uploading EJ data which are described in the sections that follow are 1 Enable the upload 2 Disable the upload 3 Upload the data 4 Request the size of t...

Page 210: ... Example X 010100010C5E454A204449 Remarks When the next MICR read command is sent after this command is sent the SureMark will send the number of lines that are stored in the printer s memory It will also send the total number of lines that can be stored in the printer s memory The printer will then return to normal operation and process MICR commands as MICR commands Erase the EJ data in the prin...

Page 211: ...gnment and tab features of the SureMark printer The following topics show how to use the alignment and tab features with proportional fonts Command descriptions are given in EIA 232 command format For the command syntax when you use a printer driver please consult the driver documentation A single proportional character set requires two user defined code pages Therefore the printer allows the foll...

Page 212: ...characteristic of the font while still allowing the user to utilize the custom font The following sequence assumes proportional characters have been downloaded and selected for printing The following sequence should be used for each item line The printer output would resemble the following Candy Bar 45 Fountain Soda 1 11 1 Print the item description For the first item this is the ASCII data Candy ...

Page 213: ...l characters have been downloaded and selected for printing and that the item description will be left aligned X 1B 44 01 90 01 D6 00 00 The following sequence should be used for each item line The printer output would resemble the following Candy Bar 03 1 00 Fountain Soda 10 11 10 1 Print the item description For the first item this is the ASCII data Candy Bar 2 Issue the Tab command The command ...

Page 214: ...Updated April 2 2009 192 SureMark Printers User s Guide ...

Page 215: ...es and the method of aligning the data is different Examples of the printed differences that might occur v Logos will appear smaller in emulation mode The logo will still contain the same number of dots in the width and height However because the SureMark print head has a finer dot pitch the logo will appear smaller If text is aligned around the logo the text on receipts that are printed in emulat...

Page 216: ...e panel buttons 1B 64 n ESC d n Print and feed n lines 1B 70 m t1 t2 ESC p m t1 t2 Generate pulse 1B 7B n ESC n Turn upside down printing mode on or off 1C 67 32 m a1 a2 a3 a4 FS g 2 m a1 a2 a3 a4 Read from user NV memory 1C 70 n m FS p n m Print NV bit image 1D 21 n GS n Select character size 1D 2A xydl d x y 8 GS xydl d x y 8 Define user defined bit image 1D 2F m GS m Print user defined bit imag...

Page 217: ... printing The command will be accepted but it has no function There is no paper low sensor on the SureMark The printer will only return out of paper status 1B 74 n Select character code table All characters on all code pages are not supported The Katakana code page is not supported 1D 5E r t m Execute user defined message Does not support the mode where the user defined message is printed when the...

Page 218: ...the Epson single station printer are not supported by the SureMark printer 2400 kbps and 4800 kbps baud 7 bits of data Parity More than one stop bit 25 pin D shell v To attach the printer to a standard PC serial port The Epson single station printer requires a Null Modem cable The SureMark requires a standard 9 pin D shell EIA 232 cable Functional differences The following limitations must be cons...

Page 219: ...e folheto descreve procedimentos de segurança para a instalação de cabos e conexões em equipamentos elétricos Fare Før du installerer dette produkt skal du læse sikkerhedsforskrifterne i Sikkerhedsforskrifter Lœs dette først GA27 4004 Vejledningen beskriver den fremgangsmåde du skal bruge ved tilslutning af kabler og udstyr Gevaar Voordat u begint met het installeren van dit produkt dient u eerst ...

Page 220: ...írja milyen biztonsági intézkedéseket kell megtenni az elektromos berendezés huzalozásakor illetve csatlakoztatásakor Pericolo Prima di iniziare l installazione di questo prodotto leggere le informazioni relative alla sicurezza riportate nell opuscolo Informazioni di sicurezza Prime informazioni da leggere in cui sono descritte le procedure per il cablaggio ed il collegamento di apparecchiature el...

Page 221: ...be los procedimientos de sequridad para cablear y enchufar equipos eléctricos Varning livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter Läs detta först GA27 4004 Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning Updated April 2 2009 Appendix H Safety information 199 ...

Page 222: ...IBM IBM GA27 4004 GA27 4004 Updated April 2 2009 200 SureMark Printers User s Guide ...

Page 223: ...GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 IBM Updated April 2 2009 Appendix H Safety information 201 ...

Page 224: ...Updated April 2 2009 202 SureMark Printers User s Guide ...

Page 225: ...orporation Licensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRI...

Page 226: ...ot confirm the accuracy of performance compatibility or any other claims related to non IBM products Questions on the capabilities of non IBM products should be addressed to the suppliers of those products This information is for planning purposes only The information herein is subject to change before the products described become available Updated April 2 2009 204 SureMark Printers User s Guide ...

Page 227: ...ration is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of t...

Page 228: ...0082 1 und EN 55022 Klasse A EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden Warnung dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maβnahmen durchzuführen und dafür aufzukommen EN 50082 1 Hinweis Wird dieses Gerät in einer industriellen Umgebung betrieben...

Page 229: ...ormation Technology Equipment and conforms to the standards set by the Voluntary Control Council for Interference by Technology Equipment VCCI In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Korean communications statement Please note that this device has been approved for business purposes with regard to electrom...

Page 230: ...uirement All cable ferrites are required to suppress radiated EMI emissions and must not be removed Electrostatic Discharge ESD Attention ESD damage can occur when there is a difference in charge between the part the product and the service person No damage will occur if the service person and the part being installed are at the same charge level Updated April 2 2009 208 SureMark Printers User s G...

Page 231: ... com ibm environment products prp shtml Español Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable IBM recomienda a los propietarios de equipos de tecnología de la información TI que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles IBM dispone de una serie de programas y servicios de devolución de productos en v...

Page 232: ...nd treatment contact your local IBM representative Disposal of IT products should be in accordance with local ordinances and regulations Battery return program This product may contain sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Re...

Page 233: ...s plutôt récupérée en fin de cycle de vie selon cette norme In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and...

Page 234: ...p www deq state or us lq electronics htm Washington For information about recycling covered electronic devices in the State of Washington go to the Department of Ecology Web site at https fortress wa gov ecy recycle or telephone the Washington Department of Ecology at 1 800Recycle Trademarks The following are trademarks of International Business Machines Corporation in the United States or other c...

Page 235: ...57 thermal print head Models TF6 and TM6 73 clearing jams DI station 55 code page command set 135 code pages code page 437 94 code page 858 95 code page 860 96 code page 863 97 code page 865 98 definitions 92 generic 93 resident 15 code pages resident 15 command line utility 40 commands EIA 232 asynchronous 175 bar code commands 147 batch printing 176 check processing 164 data buffer management 17...

Page 236: ...nting 183 line feed print 156 EIA 232 commands continued line spacing minimum units 137 maximum print speed 132 MICR read 165 microcode tolerance loading 124 microcode tolerance request 125 miscellaneous 160 onetime set 114 page mode printing 177 paper cut DI eject 161 predefine messages 117 preset 114 print and line feed 156 print character 156 print graphics logo command 157 print head home posi...

Page 237: ... matrix 146 flash memory printing 41 usage 89 flash storage retrieve 161 retrieve size 162 flash storage write command 123 flat panel displays 212 flip check command 166 flippable document specifications 82 fonts character 98 impact printing 99 thermal printing 98 fonts and logos utilities 4610 37 fonts and logos 4610 37 fonts character 98 fonts proportional 189 forms document insert specification...

Page 238: ...ing system requirements 13 overline mode command set or cancel 131 overview 3 P paper cut DI eject command 161 paper width 87 paper document insert specifications 82 paper select thermal 147 paper thermal specifications 81 parameters serial RS 485 90 perchlorate 211 physical dimensions 10 pin assignments cash drawer connector 90 EIA 232 connector 91 USB connector 92 planning information 9 power re...

Page 239: ... information 197 saved data printing 41 scanned check printout 66 scanned document format 5 scanner cleaning 59 scanner calibration 60 scanner calibration command 173 scanner commands print scanned image 168 retrieve first unread image location 174 retrieve next image location 174 retrieve scanned image 172 scanner calibration 173 select compression format and scanned image threshold 174 start sca...

Page 240: ... 212 TrueType fonts conversion utility 37 U underline mode command set or cancel 131 unidirectional printing command set or cancel 133 unpacking the printer 18 update firmware firmware update diskette 38 limitation 41 methods 37 POSS for Windows 39 via EIA 232 attachment 40 upload electronic journal data during emulation 187 USB communication mode 31 USB pin assignments 92 V verify previous comman...

Page 241: ...nd information about products and prices please contact your IBM branch office your IBM business partner or your authorized remarketer When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you IBM or any other organizations will only use the personal information that you supply to c...

Page 242: ... O Box 12195 Research Triangle Park NC 27709 9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ...

Page 243: ......

Page 244: ... Updated April 2 2009 GA27 4151 07 ...

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