IBM 1911, Service Manual

Page: 142 / 268

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing,” on page 41 to determine which components are CRUs and which components
are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code Type Error Message Action
0x806F0212 Error Group 4 (CPU Fault Reboot)
system hardware failure No action is needed for this error code. This error
indicates a microprocessor fault and will reboot the
blade server up to three times to correct the error. If
the error continues, error codes 0x806F0007 and
0x806F0807 will be logged. Follow the corrective
actions for these error codes.
0x806F020D Warning Hard drive 1 (Drive 1 Status)
predictive failure
1. Replace the storage drive (see “Removing a
hot-swap storage drive” on page 62 and
“Installing a hot-swap storage drive” on page 63).
2.
Make sure that the LSI controller firmware level is
up-to-date, upgrade if necessary; then, rerun the
test.
3.
Make sure that the hard disk drive firmware level
is up-to-date, upgrade if necessary; then, rerun
the test.
0x806F040C Information Group 1 (All DIMMs) memory
disabled
1. If the memory module was disabled due to a
memory fault (error code 0x806F010c or
0x806F050c), follow the procedure for that event
and restart the server.
2. Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory event. If no memory fault is recorded in
the logs and no DIMM connector error LED is lit,
re-enable the memory modules using the Setup
utility or the Advanced Settings Utility (ASU).
0x806F040C Information Group 1 (One of the DIMMs)
memory disabled
1. If the memory module was disabled due to a
memory fault (error code 0x806F010c or
0x806F050c), follow the procedure for that event
and restart the server.
2. Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory event. If no memory fault is recorded in
the logs and no DIMM connector error LED is lit,
re-enable the memory modules using the Setup
utility or the Advanced Settings Utility (ASU).
0x806F040C Information Memory device X (DIMM X
Status) memory disabled [Note
X = 1-12]
1. If the memory module was disabled because of a
memory fault (error code 0x806F010c or
0x806F050c), follow the procedure for that event
and restart the server.
2. Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory event. If no memory fault is recorded in
the logs and no DIMM connector error LED is lit,
re-enable the memory modules using the Setup
utility or the Advanced Settings Utility (ASU).
128
BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide