IBM 1911, Service Manual

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b. Collect system data. Run Dynamic System Analysis (DSA) to collect
information about the hardware, firmware, software, and operating system.
Have this information available when you contact IBM or an approved
warranty service provider. To download the latest version of DSA, go to
http://www.ibm.com/systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-DSA or complete the
following steps.
Note: Changes are made periodically to the IBM Web site. The actual
procedure might vary slightly from what is described in this document.
1) Go to http://www.ibm.com/systems/support/.
2)
Under
Product support
, click
BladeCenter
.
3) Under Popular links , click Software and device drivers .
4)
Under Related downloads , click Dynamic System Analysis (DSA) .
For information about DSA command-line options, go to
http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp?topic=/
dsa/dsa_main.html or complete the following steps:
1) Go to http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/
index.jsp.
2) In the navigation pane, click IBM System x and BladeCenter Tools
Center .
3) Click Tools reference
→
Error reporting and analysis tools
→
IBM
Dynamic System Analysis .
c. Collect BladeCenter unit data.
Data about the BladeCenter unit is available
through the Advanced-Management-Module Web interface. Have this
information available when you contact IBM or an approved warranty
service provider. You can view the information or save it as a compressed
package, named Service Data, that you can transfer to another system or
provide to a service representative.
For information about saving the Service Data file, see the
Advanced-Management-Module
User's Guide at IBM BladeCenter Advanced
Management Module: User's Guide or complete the following steps.
Note: Changes are made periodically to the IBM Web site. The actual
procedure might vary slightly from what is described in this document.
1) Go to http://www.ibm.com/systems/support/.
2)
Under Product support , click BladeCenter .
3) Under Popular links , click Publications lookup .
4) From the Product family list, select any BladeCenter chassis and click
Go .
5) Under Documentation , click Advanced Management
Module/Management Module User's Guide - IBM BladeCenter E, H, T,
HT, S
.
2
BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide