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7.
Troubleshooting
This section lists typical problems that might be encountered when
using the luminometer, and the possible causes and remedies.
Some problems can be rectified by the operator, and others may
require technical assistance:
Severity
Action Required
This indicates a cause which can be rectified by the operator.
This indicates a cause which may require technical attention.
Contact your local distributor for further assistance.
TIP
: Most problems are likely to be transitory, and can be cleared
by pressing the button, or by turning the luminometer off and
then back on. In some cases you may need to remove the batteries
for 30 seconds and then reinsert them. If any problem persists,
please contact your local distributor for technical assistance, giving
full details of the error code.
7.1
Luminometer Beeps
During normal use, the luminometer emits a variety of different
beeping sounds:
Beep Type
Possible Causes
Short high-
pitched tone
Luminometer turned on or off
Sample measurement started
Communications established with PC
Results memory being erased
Long high-
pitched tone
Luminometer calibration self-checks complete
Sample measurement complete
Results memory erase complete
Long low-
pitched tone
Invalid date entered
Program thresholds not set-up
Invalid program threshold limits entered
Attempting to select a non-failed (pass/caution) result for retesting
Two short
high-pitched
tones
Calibration self-checks required
–
remove testing device and close
the lid
Three short
high-pitched
tones
Clock set-up required
Batteries are low
Memory full warning
Memory erase requested
Luminometer error (see section
7.3
)
7.2
Troubleshooting Tips
If the luminometer appears to be malfunctioning for any reason,
carry out a thorough check for any obvious damage to the case, lid,
LCD screen, battery contacts, etc., caused by dropping or excessive
physical mishandling.
