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Problem

Possible Cause

Solution

the monitor is too
bright or too dark.

The video settings of the
monitor are inappropriate.

Retain the default values for the
video parameters on the TE30 and
monitor.

The camera is faulty.

Send the TE30 to the local
distributor for maintenance.

While the TE30 is in
use during a
conference and a
remote site is sharing
its computer
desktop, the local
VGA display cannot
display the shared
computer desktop.

The resolution of the remote
computer exceeds the
maximum resolution supported
by the TE30.

Ask the remote site administrator to
change the resolution and refresh
rate of the remote computer to those
the TE30 supports.

The local VGA display is not
supported.

Replace the local VGA display with
a supported display.

A computer is
connected to the
TE30, but the local
VGA display does
not show the
computer desktop.

The capability of the VGA
display is limited. The
resolution or refresh rate of the
local SXGA output is too high
to be supported by the VGA
display.

Set the resolution and refresh rate of
the local SXGA output to those the
VGA display supports.

The TE30 supports only certain
combinations of resolutions
and refresh rates. The
combination of the resolution
and refresh rate set on the
computer, however, is not
supported by the TE30. In this
case, the local site cannot
display or properly display the
computer desktop.

Set the resolution and refresh rate of
the computer used for the VGA
input to those the TE30 supports.

On the camera

control screen,

,

, and navigation

keys on the remote
control cannot be
used to control the
camera.

The camera you wish to control
is not selected.

Access the camera control screen
and select the camera you wish to
control.

Camera settings are incorrect.

Verify the camera settings.

While the TE30 is in
use during a
conference and the
monitor displays the
video of a remote
site, after you press

,

, or

navigation keys on

The remote control is disabled
on the remote camera.

Ask the remote site administrator to
enable the remote camera control at
the remote site.

HUAWEI TE30 Videoconferencing Endpoint
User Guide

12 Troubleshooting

Issue 01 (2013-03-27)

Huawei Proprietary and Confidential

Copyright © Huawei Technologies Co., Ltd.

106

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Summary of Contents for TE30

Page 1: ...HUAWEI TE30 Videoconferencing Endpoint V100R001 User Guide Issue 01 Date 2013 03 27 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...tomer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to c...

Page 3: ...face to all functions except calling l To move up move down hide or show an icon in the option bar select and then the desired icon l To hide the option bar press the left arrow key or on the remote control l To show the option bar again press on the remote control Intended Audience This document is primarily intended for l Administrators Administrators have access to all menus on the web interfac...

Page 4: ...result in equipment damage data loss performance degradation or unexpected results Indicates a tip that may help you solve a problem or save time Provides additional information to emphasize or supplement important points of the main text Change History Changes between document issues are cumulative The latest document issue contains all the changes made in earlier issues Issue 01 2013 01 30 This ...

Page 5: ...lay and Camera 28 4 1 Configuring Video Output 29 4 2 Configuring Video Input 33 4 3 Selecting and Controlling a Camera 34 4 3 1 Selecting a Camera 34 4 3 2 Adjusting the Focal Length 35 4 3 3 Controlling a Camera 35 4 4 Saving and Using Camera Presets 35 5 Microphone and Speaker 37 5 1 Connecting an Audio Input Device 38 5 1 1 Connecting a VPM220 38 5 1 2 Connecting a VPM220W 39 5 1 3 Connecting ...

Page 6: ...tomizing Onscreen Status Icons 75 8 2 Adjusting Audio Effects 76 8 3 Adjusting the Speaker Volume at Your Site 77 8 4 Adjusting the Screen Layout 77 8 5 Selecting Video Sources 78 8 6 Hiding the Local Video 78 9 Captions 80 9 1 Specifying Caption Settings 82 9 2 Creating a Banner or Caption 83 9 3 Sharing a Banner or Caption 83 9 4 Sending an Instant Message 84 10 Security 85 10 1 Security Feature...

Page 7: ...3 Maintenance 114 13 1 Preventive Maintenance 115 13 1 1 Checking the Working Environment Periodically 115 13 1 2 Checking Cable Connection Periodically 115 13 1 3 Viewing System Status 116 13 1 4 Viewing System Information 116 13 1 5 Querying Logs 116 13 2 Software Upgrade 117 13 2 1 Automatic Upgrade 118 13 2 2 Upgrading the TE30 Locally 119 13 2 3 Upgrading the TE30 Using the Bootrom System 122...

Page 8: ...ings 140 E Terminology 141 F Acronyms and Abbreviations 147 HUAWEI TE30 Videoconferencing Endpoint User Guide Contents Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd vii ...

Page 9: ... H 239 Dual Stream l The TE30 complies with the H 239 standard and supports two concurrent transmission channels One is for transmitting presentations and the other is for transmitting videos l Presentations can either be streaming footage from the camera or computer desktop content and can be displayed independently or on the same monitor as videos Conferencing Features l Point to point conferenc...

Page 10: ...idth 4 Mbit s l IP based network l Packet loss concealment l Wi Fi capable HUAWEI TE30 Videoconferencing Endpoint User Guide 1 TE30 Introduction Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 2 ...

Page 11: ...cting Cables You need to connect cables to your TE30 before using it for conferencing 2 3 Powering On and Off With all cables connected to the TE30 power it on 2 4 Using the Wizard The Wizard helps you quickly set the general network and camera parameters on your TE30 HUAWEI TE30 Videoconferencing Endpoint User Guide 2 Installation and Initial Configuration Issue 01 2013 03 27 Huawei Proprietary a...

Page 12: ...se the built in camera in your TE30 as the video input source l Presentation input Use a VGA cable to connect the TE30 VGA IN port to a computer VGA out port l Audio input Use the built in microphone l Optional Microphone array audio input Use the 10 m proprietary cable provided by a VPM220 microphone array to connect the integrated cable HD AI connector and the VPM220 l Optional Computer audio in...

Page 13: ...and select DVI for Output mode l When the monitor provides a VGA input port use a VGA cable to connect the TE30 VGA OUT port to the monitor VGA input port and perform the following Press and hold on the remote control for 5 seconds Choose Advanced Settings Settings Video Common Settings select Video Output and select VGA OUT for GUI Caption output and Main output interface Press and hold on the re...

Page 14: ...ganic light emitting diode OLED display which shows the IP address site number and indications for startup upgrade sleep mode and malfunction Table 2 2 describes the content shown on the OLED display Table 2 2 OLED display content When the TE30 Is OLED Display Shows Starting Message Booting Operating correctly switch between IP address and site number of the TE30 at 10 second intervals Being upgra...

Page 15: ... parameters Parameter Description Setting Site name Specifies the site name you want to be superimposed on the video of your site when the video is displayed to other sites When your site joins a multipoint conference this site name is displayed in the site list The default value is site Language Specifies the language for the remote controlled UI The default value is English Time zone Specifies t...

Page 16: ... Follow up Procedure To set date and time parameters listed in Table 2 4 choose Advanced Settings Settings General Date and time Table 2 4 Date and time parameters Parameter Description Setting Location Specifies the country or area where your TE30 is located When you set this parameter your TE30 automatically adjusts the value of Time zone The default value is China Adjust time automatically base...

Page 17: ...e NTP server IP address This parameter is available only when Connection type is set to Dynamic IP NOTE For details about how to set Connection type see 3 1 Setting IP Parameters The default value is Manual NTP server address Specifies the NTP server IP address No default value is set for this parameter To set the Fan noise parameter Choose Advanced Settings Settings General Fan noise l Quiet The ...

Page 18: ... displaying a site name The default value is Always display Display time and zone Specifies whether to superimpose the time zone and time on the video of your site after your site joins a conference This parameter is deselected by default Font color Specifies the color in which a site name is displayed The default color is white Font size Specifies the font size of a site name The default value is...

Page 19: ... which include the parameter specifying whether to register with a SIP server 3 4 Setting Wi Fi Parameters To use your TE30 to implement video communication over a Wi Fi network set the Wi Fi parameters 3 5 Setting QoS Parameters Quality of service QoS settings determine the mode for processing IP data packets during a conference 3 6 Setting Firewall Parameters With the firewall settings correctly...

Page 20: ...ngth and Gateway address This parameter is deselected by default DNS server address Specifies the IP address of the active DNS server After you set this parameter domain names can be used as the addresses of Gatekeeper GK and SIP servers The DNS server will translate the domain names into the IP addresses of the GK and SIP servers Example 202 98 192 67 Alternate DNS server IP address Specifies the...

Page 21: ...ed simultaneously l 100 Mbps and full duplex The data transmission rate is 100 Mbit s and data can be sent and received simultaneously The default value is Auto detection NOTE If the remote network device you want to communicate with has its network interface mode set to 10 Mbps and full duplex or 100 Mbps and full duplex set this parameter to be the same as the remote network interface mode Other...

Page 22: ...ator assigns an IP address to your TE30 If you select this option you must also set Local IP address Subnet mask and Gateway address l Dynamic IP When a DHCP server is available on the network your TE30 automatically obtains an IP address using the Dynamic Host Configuration Protocol DHCP The default value is Static IP If you have set NMS server select Static IP for this parameter Local IP address...

Page 23: ...ferencing system you can set the site number and name for your TE30 Other endpoints also registered with a GK can then use the site number or name as well as the IP address to call your TE30 NOTE A GK is responsible for network bandwidth management endpoint authentication and address translation on the videoconferencing system Procedure Step 1 Choose Advanced Settings Settings Network IP H 323 Set...

Page 24: ...hich you want your TE30 to register The default value is Auto GK address Specifies the IP address of the server where the desired GK is installed This parameter is mandatory only when GK registration mode is set to Manual Example 192 168 1 10 Site number Specifies the site number for your TE30 If your TE30 registers with a GK endpoints that also register with GKs can dial this site number to call ...

Page 25: ...ected by default To improve communication security retain the default value Multipoint conference authenticatio n Specifies whether a certificate for authentication is required to initiate a SiteCall conference For details about how to import a certificate see 11 4 8 Importing a Certificate This parameter is available only when HTTPS mode is selected This parameter is deselected by default To impr...

Page 26: ...he IP address or domain name of the SIP server with which you want your TE30 to register Example 192 168 1 10 Conference service number Specifies the conference service number for your TE30 to initiate conferences over an IP multimedia subsystem IMS network Set this parameter to the conference service number obtained from your IMS network administrator NOTE Born by the standard IP the IMS uses VoI...

Page 27: ... TE30 registers with the Microsoft Office Communications Server OCS or Microsoft Lync Server l CISCO VCS Select this option if your TE30 registers with the Cisco TelePresence Video Communication Server VCS l Standard Select this option if your TE30 registers with any other SIP servers The default value is Standard Transmissio n type Specifies the protocol used for SIP signaling transmission l TCP ...

Page 28: ...er connecting to a wireless router Step 1 Choose Advanced Settings Settings Network Wi Fi Wi Fi Client Select Enable for the Wi Fi Client parameter Your TE30 automatically scans for available wireless routers and lists them in the Wireless access point list box If you need to set a static IP address for your TE30 go to Step 2 Otherwise go to Step 4 Step 2 Select Advanced Settings On the displayed ...

Page 29: ...aracters consisting of digits letters and special characters such as Channel Specifies a channel that transmits data through Wi Fi signals If you select AUTO your TE30 automatically selects the optimal channel The default value is AUTO Retain the default value Protocol Specifies the standard used on the Wi Fi network l 802 11b This standard works in the 2 4 GHz band and delivers a maximum data tra...

Page 30: ...tion mode is NONE NOTE When the TE30 is connected to a VPM220 you must set Identity authentication mode to WPA PSK or WPA2 PSK Password Specifies the password used by other devices to connect to your TE30 The required password varies depending on your settings of Encryption mode If you set Encryption mode to NONE the Wi Fi network provided by your TE30 is open to everyone Local IP address and Subn...

Page 31: ...iption Setting QoS type Specifies the QoS type l Priority If you select this option you must also set IP priority and Service type l DiffServ If you select this option you must also set DSCP DSCP stands for differentiated services code point The default value is Priority IP priority Specifies the priority that a network device gives to forwarding the data packets sent by your TE30 A larger value i...

Page 32: ...io DSCP video DSCP data and DSCP signaling Specify the service level for the data packets sent by your TE30 during transmission A larger value indicates a higher service level Value range 0 63 The default value is 63 Network jitter Adjusts network jitter settings to address the following l Lip synchronization problems during conferences l Choppy audio problems by increasing the network jitter valu...

Page 33: ...ork endpoint This parameter is deselected by default Use NAT Specifies whether NAT is enabled to implement traversal between public and private networks An endpoint installed on a private network is considered as a public network endpoint after NAT is enabled on the endpoint NOTE Even if you then enable H 460 on the endpoint it is still considered as a public network endpoint and H 460 is not used...

Page 34: ...on type is set to TLS The default value is 5061 SIP TLS call port Specifies the port your TE30 uses to send SIP signaling during communication with remote sites when Transmission type is set to TLS The default value is 5061 Port settings Mode for setting and using port resources l Normal Port numbers in use cannot be changed l Port convergence The port numbers used in H 323 converge Specifically s...

Page 35: ...es to send and receive call signaling during communication with your TE30 The default value is 1820 RAS source port Specifies the port your TE30 uses to send and receive RAS signaling during communication with the network diagnostics tool The default value is 1819 RAS destination port Specifies the port the network diagnostics tool uses to send and receive RAS signaling during communication with y...

Page 36: ...video cables set the video output parameters such as output mode resolution refresh rate and stretch mode 4 2 Configuring Video Input Correct video input settings enable your TE30 to properly display video input from the built in camera and VGA IN port 4 4 Saving and Using Camera Presets Camera presets are camera positions you store ahead of time Each camera preset stores the camera pan tilt and z...

Page 37: ...VGA 800 x 600 pixels 1024 x 768 pixels 1280 x 1024 pixels 720p and 1080p YPrPb 720p and 1080p MAIN OUT HD DVI 1024 x 768 pixels 1280 x 1024 pixels 720p and 1080p HDMI 720p and 1080p Video is smoother at a higher refresh rate Select the refresh rate that matches the refresh rate of the monitor connected to your TE30 Table 4 2 lists the refresh rates available for each video resolution Table 4 2 Ava...

Page 38: ...tions NOTE This parameter takes effect only when the caption type is set to T 140 The default value is MAIN OUT HD Main output interface Specifies the main output port Only the main output port supports combined picture output For details about the combined picture function see 8 4 Adjusting the Screen Layout The default value is MAIN OUT HD To ensure video quality retain the default value Dual sc...

Page 39: ... l DVI Select this option if you use an integrated cable to connect the monitor DVI port to the TE30 MIC TV LAN POWER port l The default value for the MAIN OUT HD port is HDMI l The default value for the VGA OUT port is VGA Video resolution Specifies the resolution for each video output port The available options vary depending on your settings of Output mode Table 4 1 lists the resolutions suppor...

Page 40: ...ut port l Full screen Your TE30 displays the video or presentation in full screen in the following priority sequence remote presentation local presentation remote video and local video l PiP The Picture in Picture PiP function is enabled to display the presentation and video l 2 panes The presentation and video are displayed in two panes l 3 panes a or 3 panes b The presentation and video are disp...

Page 41: ...contains 1 to 64 characters Initial position Specifies the position of the built in camera when you start the TE30 l Auto The camera returns to its initial position after startup l Preset 1 The camera returns to this preset after startup NOTE Each camera preset stores the camera pan tilt and zoom PTZ settings For details about how to set presets see 4 4 Saving and Using Camera Presets The default ...

Page 42: ...mote site can control the camera at your site by performing the following Choose Advanced Settings Settings Video Common Settings Video Input Set the Remote control parameter 4 3 Selecting and Controlling a Camera Select local and remote video sources and control the local and remote cameras to obtain the desired view 4 3 1 Selecting a Camera To control a camera first select it Background When the...

Page 43: ...he camera lens l Press to zoom in or to zoom out End Follow up Procedure You can restore a local or remote camera to its default position as follows Go to the camera control screen Press on the remote control Then follow the onscreen instructions 4 4 Saving and Using Camera Presets Camera presets are camera positions you store ahead of time Each camera preset stores the camera pan tilt and zoom PT...

Page 44: ... control to save the camera preset to the selected number End Moving a Camera to a Preset If you have saved camera presets for the TE30 you can tap a preset number to apply that preset to the camera To move a selected camera to a camera preset Step 1 Select and select Switch Preset Step 2 Select a camera preset number and press on the remote control to apply that preset to the camera End Deleting ...

Page 45: ...he TE30 and set audio input parameters 5 2 Connecting a Speaker You can connect your TE30 to external speakers for increased audio output and better audio quality 5 3 Configuring Audio Before using your TE30 to join a conference set the audio parameters to gain the best possible audio experience HUAWEI TE30 Videoconferencing Endpoint User Guide 5 Microphone and Speaker Issue 01 2013 03 27 Huawei P...

Page 46: ...f the TE30 integrated cable to the VPM220 IN port Once the connection is set up your TE30 automatically uses the VPM220 instead of its built in microphone to pick up sound VPM220 status indicators quickly provide information about the VPM220 working status Table 5 2 describes the status indicators Table 5 2 VPM220 status indicators Indicator Status VPM220 Status All red Microphones in all the thre...

Page 47: ... an IP address proceed to Step 2 and Step 3 Step 2 Touch and hold the center button on the VPM220W surface for 5 seconds A confirmation dialog box is displayed Step 3 Select Confirm The VPM220W sets up a WPS connection with the TE30 and attempts to obtain an IP address After the VPM220W obtains an IP address its indicator is steady blue End VPM220W status indicators quickly provide information abo...

Page 48: ...ue Charging is complete Charging status indicator off The VPM220W is not placed on the charger dock For details see the HUAWEI VPM220W Microphone Array User Guide and HUAWEI VPM220W Microphone Array Quick Start Guide 5 1 3 Connecting Other Audio Input Devices You can connect other audio input devices such as a computer or mobile phone to the TE30 LINE IN port 5 2 Connecting a Speaker You can conne...

Page 49: ... use this parameter to specify audio sources for the left and right audio channels in stereo mode MIC 1 and LINE IN 1 ports are used for the left audio channel input source and MIC 2 and LINE IN 2 are used for the right audio channel input source These parameters are selected by default Gain Adjusts the volume for the MIC 1 MIC 2 LINE IN 1 and LINE IN 2 ports Value range 12 dB to 12 dB The default...

Page 50: ...crophone array to enable this function l Press the microphone button on the remote control to turn on the microphone array only or all audio input devices depending on the Switch controls value l On the TE30 web interface choose Device Control Audio Control and select the audio input ports you want to enable l On the remote controlled UI choose Advanced Settings Settings Audio Audio Input and sele...

Page 51: ...e speaker s left and right audio channels No default value is set for this parameter Alert tone volume Adjusts the alert tone volume Press navigation keys on the remote control to move the slider Value range 0 3 The default value is 3 Sound Effect For details see Table 8 2 Step 2 Select Save End HUAWEI TE30 Videoconferencing Endpoint User Guide 5 Microphone and Speaker Issue 01 2013 03 27 Huawei P...

Page 52: ...r TE30 and share the VGA input source content with remote sites while those sites can still view the video of your site 6 5 Creating a Favorite Conference If you need to regularly join certain conferences you can save those conferences as favorite conferences You can then quickly join a favorite conference without resetting conference parameters 6 6 Scheduling a Conference On your TE30 you can sch...

Page 53: ...prompted select OK End 6 2 Setting Conference Parameters Your TE30 is ready for videoconferencing using its default conference settings but you can customize these conference settings based on the site requirements Background General conference parameters apply to the following conferences l Point to point conferences initiated by your site l Multipoint conferences initiated by your site l Confere...

Page 54: ...hear your site This parameter is deselected by default Call parameter configuration Specifies whether to display a dialog box for setting the call type and rate when you initiate a point to point call If you do not select this parameter your TE30 uses the default call type and rate This parameter is deselected by default Site called during startup Specifies the site your TE30 automatically calls a...

Page 55: ...vanced conference parameters by referring to Table 6 2 Table 6 2 Advanced conference parameters Parameter Description Setting Audio protocol Specifies the audio protocol your TE30 uses to encode audio The default value is Auto Audio and video protocols Specifies the audio and video protocol capability of your TE30 Using the audio or video protocol that you select your TE30 negotiates the audio or ...

Page 56: ...lution to ensure sharp video The default value is Auto Video frame rate Specifies the frame rate used during video encoding Video is smoother at a higher refresh rate and sharper at a lower frame rate The default value is Auto It is recommended that you retain the default value Video resolution Specifies the video resolution l Smooth Your TE30 uses a high frame rate to ensure smooth video l Sharp ...

Page 57: ...entation resolution Specifies the presentation video resolution l Smooth Your TE30 uses a high frame rate to ensure smooth video l Sharp Your TE30 uses a high video resolution to ensure sharp video The default value is Sharp H 239 video bandwidth type Specifies the mode for setting the presentation video bandwidth l Auto Your TE30 automatically sets the presentation video bandwidth based on the ba...

Page 58: ...bandwidth to recover stable conference quality within 1 minute This parameter is deselected by default l When the network is running properly do not select this parameter l When the network is not running properly select this parameter reserved presentation bandwidth Disable this parameter if your site is not going to send or receive presentations during a conference and the Received value for Pre...

Page 59: ...ure a Lightweight Directory Access Protocol LDAP address book on your TE30 For details see 6 8 2 Managing the Network Address Book l Select or press and hold on the remote control Then say the name of the site you wish to call NOTE l This function applies only to the sites defined in the address book l If only one entry in the address book matches the site name you said your TE30 calls the site di...

Page 60: ...onference history contains the records of conferences your TE30 initiated or attended and sites your TE30 placed calls to or received calls from You can select a record from the conference history and initiate the conference From the Conference History screen select a conference and press or on the remote control to initiate the conference Follow up Procedure Choose Advanced Settings Address Book ...

Page 61: ...ntation you can also select on the option bar and then the desired operation 6 5 Creating a Favorite Conference If you need to regularly join certain conferences you can save those conferences as favorite conferences You can then quickly join a favorite conference without resetting conference parameters Procedure Step 1 Choose Advanced Settings Conference Schedules Conference Step 2 Select Create ...

Page 62: ...ous sites to join the conference set the Anonymous H 323 sites parameter to 5 To avoid H 323 anonymous sites from joining the conference set the Anonymous H 323 sites parameter to 0 NOTE If Conference line type is set to SIP on the conference settings screen you only need to set Anonymous SIP sites Conference control password and SRTP conference The default value is 0 Conference control password S...

Page 63: ...nce l Another site Another site pays for the conference If you select this option the user name and password of the account are required when you use this account to pay for the conference The default value is Local site Step 5 Enter a name for the conference and select Save End You can also perform the following operations on conferences l To schedule or immediately initiate a favorite conference...

Page 64: ...inutes to 360 minutes and select Schedule l Select Create Set the site and conference parameters set Start time and Conference duration and select Schedule End When the conference is scheduled you can view its information or delete it on the Schedule screen 6 7 Joining an Authentication Conference If you do not know how many sites are expected to join the conference set the number of anonymous sit...

Page 65: ...ask the chair site for the access number and authentication conference password Nevertheless they cannot use their endpoints to call the chair site because the chair site is already in the conference l Joining the authentication conference as an anonymous site Anonymous PSTN sites can join the conference by dialing the audio access number and anonymous IP sites can join the conference by dialing t...

Page 66: ...dress book To do so choose Advanced Settings Address Book Conference History and select next to the desired sites 6 8 1 Managing the Local Address Book You can add delete or edit site information in the local address book Choose Advanced Settings Address Book Adding a Site After you add a site it is saved to the local address book Background The following parameters are important site attributes N...

Page 67: ... H 323 Number Specifies the site number used to place calls between sites l IP E1 T1 4E1 basic rate interface BRI and H 323 phone site numbers are allocated by the videoconferencing service provider l PSTN site numbers are telephone numbers No default value is set for this parameter IP address Specifies the site IP address NOTE This parameter is unavailable if you set Category to IP address No def...

Page 68: ...l the site These parameters are available only for ISDN sites You can set two numbers for each BRI line l When the ISDN site rate is set to a value ranging from 64 kbit s to 512 kbit s set Line 1 1 only because you only need to dial that number to call the site l If the ISDN site rate is set to 2 3 4 5 or 6 x 64 kbit s set the other required parameters as well because you need to dial the BRI line...

Page 69: ...riteria in the Search text box The displayed query results are filtered in real time based on what you enter For example after you enter W in the text box the sites whose names start with W are displayed in the site list To perform an exact search for a site enter the whole name of the site in the text box 6 8 2 Managing the Network Address Book A network address book stores the addresses of the s...

Page 70: ...S or FTP server already exist in the local address book these entries remain unchanged when the local address book is updated The default value is Disable Prompt users during update Specifies whether a message is displayed to prompt you to update the local address book if the versions of the network and local address books are different When you confirm the update site information in the network a...

Page 71: ...tion Setting Server address Specifies the LDAP server IP address The default value is 127 0 0 1 Port Specifies the port used to connect to the LDAP server The default value is 389 Base DN distinguished name Specifies the distinguished name DN of the entry at which a specified search starts No default value is set for this parameter Authentication type Specifies the type of LDAP server authenticati...

Page 72: ...unction is enabled If some entries in the network address book on the LDAP server already exist in the local address book these entries remain unchanged when the local address book is updated This parameter is deselected by default Automatic update interval Specifies the interval for updating the LDAP Address Book entries in the local address book The default value is 24 h Step 2 Select Save End S...

Page 73: ...Icon Description Offline HUAWEI TE30 Videoconferencing Endpoint User Guide 6 Conference Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 65 ...

Page 74: ...s setting continuous presence releasing chair control rights ending the conference and broadcasting sites 7 1 Customizing Conference Control Functions to Be Displayed You can customize the conference control functions you wish to display on the Conference control screen to quickly access these functions 7 2 Performing Conference Control On the TE30 you can manage the audio and video of participant...

Page 75: ...as access to all conference control functions Non chair sites have access to only four conference control functions Request chair Request floor View site and Revoke chair NOTE The Revoke chair function is available only to the site that initiates or pays for a conference View Site On the View Site screen you can view a single site or multiple sites in turn at preset intervals NOTE During multipoin...

Page 76: ... of a single site or the entire conference NOTE Before using this function ensure that the MCU and service software used along with your TE30 support this function l To lock the presentation sharing right of a single site select Lock Conference and then that site After the chair site locks the presentation sharing right of a site only the site can share its presentation To enable the other sites t...

Page 77: ...hear the site To reverse that unmute the site microphone Depending on the microphone status of a remote site you can mute or unmute the remote microphone after selecting the site l indicates that the microphone of the site is not muted You can press to mute the microphone l indicates that the microphone of the site is muted You can press to unmute the microphone Mute Unmute Speaker After you have ...

Page 78: ...Select a pane From the drop down list box in the displayed dialog box select the site whose video you wish to display in the pane Then select OK If a site already exists in the pane selected the site is displaced by the site you just select To delete all the sites from continuous presence views select Delete All Revoke Presentation During a dual stream conference where the Presentation mode is ado...

Page 79: ...e conference You can add a site no matter whether it included or not included in the address book Revoke Chair After the chair control rights are revoked no chair site exists in the conference Sites in the conference can then request to chair the conference This function is available only to the site that initiates or pays for the conference Extend Conference This function enables you to extend a ...

Page 80: ...yout By adjusting the screen layout you can view multiple videos on the same monitor 8 5 Selecting Video Sources You can specify video input ports for the local video local presentation and remote video 8 6 Hiding the Local Video During a conference you can hide the video of your site if you do not want the video to be seen by remote sites When this function is enabled the video of your site is di...

Page 81: ... screen is distorted adjust the sampling phase Background Color distortion may occur in video input when the video is displayed on the monitor screen That is the color seen from the computer monitor is different from the color seen from the monitor connected to your TE30 Procedure Step 1 Choose Advanced Settings Settings Video Sampling Phase VGA IN Step 2 Move the slider to adjust the sampling pha...

Page 82: ...the saturation the brighter a color The default value is Standard 2A mode Specifies the mode for setting the exposure and white balance parameters Auto In this mode the built in camera automatically selects the optimum exposure and white balance settings based on the ambient environment Manual In this mode you must manually set the following exposure and white balance parameters l Brightness gain ...

Page 83: ... the contrast is higher the difference between the light and dark extremes of a color is more distinct Value range 0 1000 The default value is 500 Saturation Adjusts the grayscale of each color The higher the saturation the brighter a color Value range 0 100 The default value is 50 Hue Adjusts the video color shade Value range 0 360 The default value is 0 8 1 4 Customizing Onscreen Status Icons Yo...

Page 84: ... For details about how to adjust the audio input and volume see 5 3 Configuring Audio This section only describes how to adjust sound effects Procedure Step 1 Choose Advanced Settings Settings Audio Sound Effect Set the sound effect parameters by referring to Table 8 2 Table 8 2 Sound effect parameters Parameter Description Setting Ringtone Specifies the ringtone for incoming calls The default val...

Page 85: ...r details see Table 4 4 To adjust the screen layout use either of the following methods l Press on the remote control to switch between the full screen Picture in Picture PiP two pane and three pane modes l Select from the option bar and select a desired layout from the following Remote video in full screen Local video in full screen Combination of the local video remote video local presentation a...

Page 86: ...e control to switch to the local video mode Step 2 Press on the remote control In the lower right corner of the screen select a video feed as the local video source End Selecting the Local Presentation Source Select from the option bar Then specify a video feed as the local presentation source Selecting the Remote Video Source During a conference you can select a remote video source to view this r...

Page 87: ...g the local video is enabled may be displayed in the lower right corner of the video in full screen depending on your configurations NOTE For details about how to display the preceding icon see 8 1 4 Customizing Onscreen Status Icons End HUAWEI TE30 Videoconferencing Endpoint User Guide 8 Video and Audio Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 7...

Page 88: ...3 endpoints Can be sent and received only by H 323 endpoints Can be sent and received by all endpoints Can be sent and received only by endpoints that support T 140 captions Can be sent from endpoints that are in a conference only Can be sent from any of the following in a conference l Endpoint used at the chair site l Endpoint whose built in MCU is in use l ResourceManager RM l Endpoint used by e...

Page 89: ...hare it with remote sites 9 4 Sending an Instant Message During a conference you can send instant messages to remote sites HUAWEI TE30 Videoconferencing Endpoint User Guide 9 Captions Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 81 ...

Page 90: ...ray Font color Specifies the foreground color of banners and middle and bottom captions in any of 64 colors The default color is white Effect Specifies the display effect for banners and middle and bottom captions Default value l For banners the default value is Center l For middle captions the default value is Scroll upward l For bottom captions the default value is Scroll leftward Scrolling spee...

Page 91: ... 9 1 The default value is T 140 Step 2 Select Save End 9 2 Creating a Banner or Caption You can create and preview a banner or caption on your TE30 Procedure Step 1 Choose Advanced Settings Utilities The Utilities screen is displayed Step 2 Select Middle Caption Banner or Bottom Caption Step 3 Select New and compose the desired banner or caption End After a banner or caption is created you can pre...

Page 92: ...bout how to configure T 140 caption parameters see Table 9 2 Background Instant messages are a type of the T 140 caption SIP and audio only sites do not support instant messages Procedure Step 1 Select Step 2 In the displayed Instant Message dialog box select the site to which you wish to send an instant message Step 3 Enter the message Step 4 Select Send End The message is sent to the remote site...

Page 93: ... TE30 provides a variety of security features including protocol anti attack measures and authentication on debug users web interface users and web requests HUAWEI TE30 Videoconferencing Endpoint User Guide 10 Security Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 85 ...

Page 94: ...ation Web Request Authentication l When a user requests to access a specified web page or submits a servlet request the TE30 checks whether the user s session identifier is valid and the user is authorized to perform the operation l The server implements the final authentication on the user l The server verifies user generated data Before transmitting this data to clients the server encodes it usi...

Page 95: ... Password Set the administrator password parameters by referring to Table 10 1 Table 10 1 Administrator password parameters Parameter Description Setting Current password New password Confirm password The administrator password contains a maximum of 32 alphanumeric characters No default password is set Step 2 Select Save End 10 2 2 Enabling Encryption You can enable encryption to improve video com...

Page 96: ...the user name and password used to log to the TE30 web interface The administrator user name and password contain a maximum of 128 and 32 alphanumeric characters respectively The user name cannot be left blank and is case sensitive Their default values are both admin SSL encryption Specifies whether to enable Security Socket Layer SSL encryption to improve transmission security When SSL encryption...

Page 97: ...ecurity and prevents information disclosure This parameter is selected by default Step 2 Select Save End 10 2 4 Setting the Upgrade Password You can set the password required to upgrade the TE30 software using the upgrade tool and web interface Step 1 Choose Advanced Settings Settings Secured Upgrade password Set the upgrade password parameters by referring to Table 10 4 Table 10 4 Upgrade passwor...

Page 98: ...Step 2 Select Save End HUAWEI TE30 Videoconferencing Endpoint User Guide 10 Security Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 90 ...

Page 99: ...30 web interface The former can grant the control right to or revoke the control right of the latter l On the TE30 web interface you can import and export address books and configuration files l You can import license files on the web interface l When inputting information in quantity such as adding sites to an address book use the web interface which is more convenient than using the remote contr...

Page 100: ...ads Step 4 Select OK Step 5 Select Trusted sites and then Sites The Trusted sites dialog box is displayed Step 6 In the Add this website to the zone text box enter your TE30 IP address Then select Add Step 7 Select Close Step 8 Select the Privacy tab Then move the slider to Medium Step 9 Select OK The configuration is complete End NOTE To ensure that information can be properly displayed if you ch...

Page 101: ...rd are admin Step 5 From the Language drop down list select a language Step 6 Select Log In The home page is displayed as shown in Figure 11 1 Figure 11 1 Home page of the TE30 web interface 1 Menu bar 2 Expand Collapse button 3 Area for displaying your site name 3 Shortcut bar 5 Desktop icons 6 Area for displaying logs 7 Area for displaying messages 8 Status icons End HUAWEI TE30 Videoconferencin...

Page 102: ...fter which the records in the address book are displayed on the address book page Background The exported address book is saved to a file in vCard format The file name extension is vcf For example you can export the address book of endpoint A modify the records in the address book and then import these records to the address book of endpoint B The exported contacts file may contain personal inform...

Page 103: ...isplayed Step 3 Select Export Settings to export or Import Settings to import End 11 4 3 Importing License Files Some functions such as Wi Fi and recording on your TE30 require license files To use these functions you must import the required license files Prerequisites You have obtained the latest license files NOTE Using your contract number and device serial number you can download license file...

Page 104: ... Display Step 2 Click the User defined tab Step 3 Click Shortcut Bar Icons The Shortcut Bar Icons dialog box is displayed Step 4 Add or delete shortcut bar icons Step 5 Click Save End 11 4 5 Accessing the Site Map You can quickly navigate to a desired page using the site map To access the site map Log in to the TE30 web interface Choose Help Site Map 11 4 6 Using the Site List If there are multipl...

Page 105: ...late and select the desired template from the drop down list box Site Template A site template helps you easily group sites based on their regions and types In this template sites are identified by name To configure a site template perform the following steps Step 1 Choose Address Book Site Template The page for defining a site template is displayed Step 2 Create a site template add groups to the ...

Page 106: ...urity select Multipoint conference certificate Step 4 Select the certificate you wish to import and click Import Step 5 Click Back when OK is displayed End 11 4 9 Recording a Conference Your TE30 can record conferences if your site is the chair site Prerequisites l The recording server is online NOTE Check the recording server s online status from RM l Your TE30 is in a multipoint conference hoste...

Page 107: ...ain Procedure Step 1 Log in to the TE30 web interface Choose System Settings Installation The Installation page is displayed Step 2 Click One Click Backup Step 3 On the One Click Backup page click Back Up Settings The TE30 then starts to create a configuration backup file You are notified when the backup is complete End Follow up Procedure To restore all the settings in the System Settings area to...

Page 108: ... page appears on the endpoint display to indicate that video monitoring is enabled Step 2 Select the source you wish to take a photo of and click Capture Step 3 In the displayed window right click the captured picture Step 4 Choose Save Picture As and save the picture End HUAWEI TE30 Videoconferencing Endpoint User Guide 11 Web based Remote Management Issue 01 2013 03 27 Huawei Proprietary and Con...

Page 109: ...dvanced Settings screen is password protected you must enter the required password for access For details see 10 2 1 Setting the Administrator Password 12 1 Web Interface 12 2 Network 12 3 Video 12 4 Audio 12 5 Conference Initiation 12 6 Conference Control 12 7 Viewing Help on the User Interface 12 8 Obtaining Technical Support HUAWEI TE30 Videoconferencing Endpoint User Guide 12 Troubleshooting I...

Page 110: ... sites and then Sites 3 In Add this Web site to the zone enter your TE30 IP address Then click Add 4 Click OK Button text is not fully displayed Internet Explorer is set to ignore the font styles specified on web pages In this case the font specified by your TE30 cannot be recognized 1 From the Internet Explorer menu bar choose Tools Internet Options 2 Under Appearance on the General tab click Acc...

Page 111: ...nections to the TE30 has reached the limit The number of connections to the TE30 has reached 7 Disconnect some Telnet connections If the interval between two connection attempts is less than 10 minutes the TE30 counts these two attempts as separate connections When such connection attempts are frequent the connection limit which is 7 is easily reached For example when network faults are rectified ...

Page 112: ...he TE30 it is malfunctioning In this case restart the TE30 If the problem persists contact the local distributor for maintenance While the TE30 is in use during a conference the monitor displays the video of your site but cannot display the video of any remote site A local or remote loopback test is being performed Stop all local and remote loopback tests Check the call statistics If the value of ...

Page 113: ...s lower than 256 kbit s set the audio protocol to G 728 to reduce the bandwidth used for audio transmission Only low video bandwidth is available for your site because the network is busy Do not initiate conferences during network busy hours The quality of a network connection device such as an optical fiber transceiver is poor As a result certain data is lost during transmission Replace the relat...

Page 114: ...t the resolution and refresh rate of the local SXGA output to those the VGA display supports The TE30 supports only certain combinations of resolutions and refresh rates The combination of the resolution and refresh rate set on the computer however is not supported by the TE30 In this case the local site cannot display or properly display the computer desktop Set the resolution and refresh rate of...

Page 115: ... the local monitor Perform an audio test to check whether the problem occurs at your site or a remote site If no audio is delivered from the monitor during the audio test the problem exists at your site l If the chair site has muted the speaker of your site contact the chair site to resolve this problem l If the monitor volume is adjusted to the lowest restore the volume to its default value l If ...

Page 116: ...d sound pickup device is powered off In this case power on the device l The audio cable is connected insecurely In this case reconnect the audio cable to the TE30 While the TE30 is in use during a conference only the sound from your site can be delivered from the monitor and you cannot hear other sites A loopback test is being performed at your site Stop all local and remote loopback tests 12 5 Co...

Page 117: ...red with the GK and the call cannot be set up Verify GK registration settings and register your site and the remote site with a GK The local or remote endpoint is not connected to an IP network 1 Verify that the TE30 is connected to an IP network Specifically the LAN indicator on the rear panel of the TE30 is steady green 2 From the remote controlled UI choose Advanced Settings Diagnostics Network...

Page 118: ...e TE30 cannot NAT settings are incorrect Choose Advanced Settings Settings Network Firewall and verify NAT settings The GK with which the local or remote endpoint registers does not support the function for placing calls using IP addresses Choose Advanced Settings Settings Network IP H 323 at your site and the remote site respectively Then disable GK functions After the TE30 starts it fails to reg...

Page 119: ...rect Choose Advanced Settings Settings Network Firewall and verify NAT settings The GK listening port such as port 1719 is restricted by the network firewall Contact the videoconferencing system administrator to resolve this problem A predefined conference fails to be initiated on the TE30 The TE30 is disconnected from an IP network 1 Verify that the TE30 is connected to an IP network Specifically...

Page 120: ...12 6 Methods for troubleshooting conference control problems Problem Possible Cause Solution While the TE30 is in use during a conference you cannot view the desired site A site in the conference is being broadcast and all the sites must view that site except the chair site and broadcast site Ask the chair site to stop site broadcast A site is having the floor and non chair sites cannot view other...

Page 121: ...t improvements to Huawei products To seek technical help over the Internet please visit http enterprise huawei com Provide the following information to help Huawei engineers answer your questions Serial number of your TE30 To view the serial number choose Advanced Settings Diagnostics System Information Version Software version To view version information choose Advanced Settings Diagnostics Syste...

Page 122: ...e accuracy 13 5 Setting the Sleep and Wakeup Modes Your TE30 supports the sleep and wakeup modes You can set the sleep automatic startup and automatic shutdown times 13 6 Setting Number Key Functions You can configure the number keys on the remote control to implement two stage dialing or camera preset control 13 7 Using Diagnostics Methods On the TE30 you can perform the following diagnostic test...

Page 123: ...0 C to 40 C Operating humidity 10 to 80 RH 13 1 2 Checking Cable Connection Periodically For preventive maintenance purposes you need to check the audio video and communication cables periodically Audio and Video Cables Periodically once a week is recommended check that the cables connecting peripheral equipment and the power supply to the TE30 are securely connected Check cable connections If any...

Page 124: ...idth presentation protocol presentation bandwidth frame rate remote number H 235 encryption status conference ID for video access conference ID for audio access ISDN trunk number conference ID for ISDN access and password for conference authentication Conference parameters are displayed only when your TE30 is in use during a conference l Input port status includes the video information about the b...

Page 125: ...irreversible faults Table 13 2 describes the differences between the four upgrade methods Table 13 2 TE30 upgrade methods Upgrade Method Description Automatic upgrade With the automatic upgrade function enabled and automatic upgrade parameters set your TE30 obtains upgrade files from the specified server and installs the upgrade files when the preset upgrade interval arrives For details see 13 2 1...

Page 126: ...c upgrade parameters by referring to Table 13 3 Table 13 3 Automatic upgrade parameters Parameter Description Setting Auto upgrade Specifies whether the automatic upgrade function is enabled If you select this parameter you must also set Upgrade interval Server address User name and Password Your TE30 will obtain upgrade files from the specified server and install them when the preset upgrade inte...

Page 127: ...gle TE30 You can upgrade a single TE30 using the upgrade program installed on a computer Procedure Step 1 Power on the computer and TE30 Step 2 Extract the compressed software upgrade package on the computer Step 3 Run UpgMaster exe to display the window shown in Figure 13 1 Figure 13 1 Upgrading the TE30 locally Step 4 Click Browser and select the Telepresence dat file Step 5 Enter your TE30 IP a...

Page 128: ...dow shown in Figure 13 2 Step 4 Click Browser and select the Telepresence dat file Step 5 Click to display the window as shown in Figure 13 2 Figure 13 2 Upgrading multiple TE30s in batches Step 6 In the area circled in red and marked as 1 enter the number of the TE30s you with to upgrade for example 3 Step 7 In the area circled in red and marked as 3 enter the IP addresses of the TE30s you wish t...

Page 129: ...nd click OK End Upgrading Specified Software Modules You can upgrade specified software modules using the upgrade program installed on the computer Procedure Step 1 Power on the computer and TE30 Step 2 Extract the compressed software upgrade package on the computer Step 3 Run UpgMaster exe to display the window shown in Figure 13 2 Step 4 Click Browser and select the Telepresence dat file Step 5 ...

Page 130: ...11 In the displayed dialog box enter the upgrade password and click OK End 13 2 3 Upgrading the TE30 Using the Bootrom System If upgrading the TE30 using its normal system fails you can use the bootrom system to complete the upgrade Prerequisites l A copy of the target software is available on the computer l The computer has been connected to the TE30 using a crossover cable or a switch HUAWEI TE3...

Page 131: ...sabled by default Step 3 Extract the compressed software upgrade package on the computer Step 4 Run the upgrade program UpgradeTool exe The upgrade dialog box is displayed Step 5 Select Browser and select the dat file Step 6 Enter your TE30 IP address for example 192 168 1 1 Then click Upgrade Step 7 In the displayed dialog box click OK to start the upgrade Step 8 Restart the TE30 End 13 2 4 Upgra...

Page 132: ...ored on the TE30 will not be lost For example site information in the address book remains unchanged Procedure Step 1 Choose Advanced Settings Settings Installation Restore Default Step 2 In the displayed dialog box enter the TE30 serial number and select OK NOTE l To view the serial number of your TE30 choose Advanced Settings Diagnostics System Information Version l Press and hold the MODE butto...

Page 133: ...parameter to Disable you can only restart the TE30 or place it in sleep mode after you press on the remote contol The default value is Enable Enter sleep mode Specifies the period after which the TE30 enters sleep mode if you do not perform any operations If you set this parameter to Never the TE30 will never enter sleep mode The default value is Never Wake on LAN Specifies whether you can use an ...

Page 134: ... remote control and select Sleep Follow up Procedure The TE30 wakes up from sleep mode once any operation is performed on it For example the TE30 wakes up if there is an incoming call you perform an operation on the remote control or you connect to the TE30 from its web interface When the automatic shutdown time arrives the TE30 displays a dialog box and begins a 10 second countdown If you select ...

Page 135: ...tests network tests loopback tests and remote control tests Choose Advanced Settings Diagnostics Use the diagnostics methods available on the displayed Diagnostics screen Figure 13 4 shows the TE30 diagnostics model Figure 13 4 TE30 diagnostics model Figure 13 4 shows the diagnostics of three modules audio module video module and network transception module Audio signals are transmitted in the fol...

Page 136: ...ocal loopback test to check the network connection at your site or a remote loopback test to check the network connection at a remote site While a remote loopback test is being performed data is transmitted from your site to a remote site and then back to your site Table 13 6 describes loopback tests WARNING l To enable your TE30 to communicate with other endpoints stop the loopback test l You can...

Page 137: ...network In IP address enter a public IP address Then select Start If the test is successful the gateway settings NAT address and IP address of your TE30 are correct Remote Control Tests Test the keys on the remote control to check whether they are functioning properly If only some of the keys are tested you can exit the Remote Control Test screen by pressing and holding on the remote control When ...

Page 138: ...y object on the top of the device Reserve a minimum space of 10 cm at the four sides of the device for heat dissipation l Do not place the device on or near inflammable materials such as foam l Keep the device away from heat source or fire such as a radiator or a candle l Keep the device away from any household appliances with strong electromagnetic fields such as a microwave oven refrigerator or ...

Page 139: ...ng material drops into the host a short circuit may occur Cleaning Precautions l Before cleaning the device stop using it disconnect the power supply and unplug all the cables connected to the device such as the power cable telephone cable and RF cable l Do not clean the device shell with any cleaning solution or cleanser spray Use a piece of soft cloth to clean the device shell Battery Usage Prec...

Page 140: ...e service center regarding the effects of the radio wave on this device l Do not take the wireless device to the operation theater Intensive Care Unit ICU or the Coronary Care Unit CCU l When using the device ensure that the antenna of the device is at least 20 cm away from all parts of your body l In the area with inflammable or explosive materials turn off your wireless device and follow the rel...

Page 141: ...regulation requires The TE30 complies with Directive 2002 96 EC on waste electrical and electronic equipment WEEE Huawei is responsible for recycling its end of life devices and please contact Huawei local service center when recycling is required Huawei strictly complies with the EU Waste Electrical and Electronic Equipment Directive WEEE Directive and electronic waste management regulations enac...

Page 142: ...ction against harmful interference in a residential installation This device generates uses and radiates radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radi...

Page 143: ...nd G 711U mono or stereo mode Dual stream standard ITU T H 239 and SIP Network standard TCP IP FTP FTPS DHCP SNMP Telnet SSH HTTP HTTPS PPPoE RTP RTCP and SNTP Communication standard H 221 H 225 H 230 H 231 H 233 H 234 H 235 H 241 H 242 H 243 H 245 H 281 H 283 H 350 H 460 and T 140 Protocol for signaling and media stream encryption H 235 Conference bandwidth IP 64 kbit s to 4 Mbit s Video Input VG...

Page 144: ...40 x 900 WXGA 1366 x 768 1360 x 768 SXGA 1280 x 1024 1280 x 960 WXGA 1280 x 800 1280 x 600 WXGA 1280 x 768 720p 1280 x 720 1152 x 864 XGA 1024 x 768 SVGA 800 x 600 and VGA 640 x 480 Output 1920 x 1080 1280 x 1024 1280 x 720 1024 x 768 800 x 600 Coding Decoding resolution 1920 x 1080 1280 x 1024 1280 x 720 1024 x 768 800 x 600 Other video features VideoIntensifier ViewProcessing and Super Error con...

Page 145: ...9 13 in x 15 8 in x 9 33 in Weight 2 1 kg 4 63 lb Package Weight 3 3 kg 7 28 lb Infrared remote control port Infrared signal reception NEC Built in camera Imaging component 2 megapixel and 1 3 type CMOS imaging chip Resolution 1080p60 1920 x 1080 pixels and 720p 1280 x 720 pixels Lens Zoom 12 x optical Focal length f 3 9 46 8 Aperture F1 8 to F2 8 Maximum horizontal angle 72 Panning angle 100 tilt...

Page 146: ... The dimensions may vary depending on the actual product The dimensions provided in the preceding table are for your reference only HUAWEI TE30 Videoconferencing Endpoint User Guide B Technical Specifications Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 138 ...

Page 147: ...jects behind you Otherwise the video cannot be viewed clearly l Do not use striped patterns as the background l Do not hold a conference in a room that generates a lot of echoing l Do not place the TE30 near a sound source Lighting Precautions To ensure high video quality do not turn the lens towards bright lights HUAWEI TE30 Videoconferencing Endpoint User Guide C Videoconferencing Room Layout Is...

Page 148: ...sword are both debug l Administrator The default user name and password are both admin l Test user The default user name and password are test and testviewpoint respectively l Common user The default user name and password are both user l Touch panel user The default user name is apiuser and the password is empty User name and password for connecting your TE30 to a web based diagnostics tools The ...

Page 149: ...sually assumes a wide screen aspect ratio of 16 9 implying a horizontal resolution of 1920 pixels This creates a frame resolution of 1920 1080 or 2 073 600 pixels in total The frame rate in hertz can be either implied by the context or specified after the letter p or i such as 1080p30 meaning 30 Hz 2 panes Users see two sites on one monitor in two panes The two panes are of the same size Each pane...

Page 150: ...lower layer camera preset Users can control a camera by zooming panning and tilting the camera or changing the focus Then users can store this camera position and assign a number to this position This preset position is a camera preset During a conference users can move the camera to a camera preset by selecting the relevant number CIF CIF Common Intermediate Format also known as FCIF Full Common ...

Page 151: ...ediction give floor After the chair site gives floor to a site the other sites view and hear the site All the sites except the chair site and the site that is given the floor are muted H H 239 H 239 is an ITU T recommendation from the H 32x Multimedia Communications macrofamily of standards for multimedia communications over various networks The H 239 recommendation is titled Role management and a...

Page 152: ...ocols to provide audio visual communication sessions on any packet network The H 323 standard addresses call signaling and control multimedia transport and control and bandwidth control for point to point and multi point conferences half duplex A transmitting mode in which a half duplex system provides for communication in both directions but only one direction at a time not simultaneously Typical...

Page 153: ...correctly 2 referred to as Super Video 3 is an analog video signal that carries video data as two separate signals luma luminance and chroma color This differs from composite video which carries picture information as a single lower quality signal and component video which carries picture information as three separate higher quality signals S Video carries standard definition video typically at 48...

Page 154: ...s to a resolution of 800 600 pixels V video The video is generally output from the HD OUT 1 interface of an HD video terminal and is captured by a camera view single site View any site view site View any site On the View Site screen users can choose between View Single and View in Turn voice activation This function is used for discussion or arguing scenarios The site with the loudest voice is bro...

Page 155: ...ll Concelman connector BRI Basic Rate Interface C CAS Channel Associated Signaling CCD Charge Coupled Device CCS Common Channel Signaling CDMA Code Division Multiple Access CIF Common Intermediate Format CRC Cyclic Redundancy Check CVBS Composite Video Base Signal D HUAWEI TE30 Videoconferencing Endpoint User Guide F Acronyms and Abbreviations Issue 01 2013 03 27 Huawei Proprietary and Confidentia...

Page 156: ...Multimedia Interface I IMS IP multimedia subsystem L LDAP Lightweight Directory Access Protocol M MCU Multipoint Control Unit N NAT Network Address Translation NTSC National Television Standards Committee P PAL Phase Alternating Line PPPoE PPP Over Ethernet HUAWEI TE30 Videoconferencing Endpoint User Guide F Acronyms and Abbreviations Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyrig...

Page 157: ...col SMB SubMiniature version B connector SXGA Super Extended Graphics Array U USB Universal Serial Bus V VGA Video Graphics Array W WCDMA Wideband Code Division Multiple Access Wi Fi Wireless Fidelity WOL Wake on LAN X XGA Extended Graphics Array HUAWEI TE30 Videoconferencing Endpoint User Guide F Acronyms and Abbreviations Issue 01 2013 03 27 Huawei Proprietary and Confidential Copyright Huawei T...

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