eSpace IPC 2601(5601)-P
User Guide
9
Troubleshooting
Issue 01 (2012-10-15)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
67
9
Troubleshooting
You can rectify the fault according to the symptom and corresponding troubleshooting
procedure.
Fault
Possible Cause
Solution
The IPC web
page fails to be
displayed due to
an incorrect
security
certificate.
The security
certificate is not
obtained..
Choose
Continue to this website(not
recommended)
to continue browsing
the website.
An IPC fails to
upgrade.
The network is
not properly
connected or
configured.
The upgrade file
is incorrect.
Verify:
The network is properly connected
or configured.
Upgrade files are correct.
Users cannot
play videos after
the initial login.
The playback
control is
prohibited.
The playback
control is not
properly
installed.
Reinstall the playback control. For
details, see 5.1 Real-Time Browsing.