DiSS KE-8000MX Service Manual Download Page 1

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Digital Video
Surveillance System

Engineering Service Manual

The picture might differ according to the specification and model.

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Contents of this manual are protected under copyrights and computer program laws.

※

First edition : 1 September 2007

Summary of Contents for KE-8000MX

Page 1: ...eillance System Engineering Service Manual The picture might differ according to the specification and model Contents of this manual are protected under copyrights and computer program laws First edition 1 September 2007 ...

Page 2: ......

Page 3: ...IPHERAL DEVICE 5 2 2 PIN ASSIGNMENT 6 3 NETWORK CONFIGURE 7 3 1 FIXED PUBLIC IP 7 3 2 DYNAMIC PUBLIC IP 7 3 3 REMOTEMANAGER SETTING 11 4 IR REMOTE CONTROLLER 13 5 TO RESET THE ADMIN PASSWORD 14 6 TO RESET ALL THE SETTING VALUE 15 7 FIRMWARE UPGRADE 16 8 TO CHANGE MCU 19 9 TO CHANGE VGA BOARD 22 10 TROUBLE SHOOTING 25 10 1 SYSTEM 25 10 2 LIVE RECORDING 25 10 3 OTHER 25 11 FAQ 27 ...

Page 4: ...nstallation 1 1 HDD Installation 1 Setting up Master Slave jumper of HDD 2 Secure HDD to bracket using secure screw 3 Attach HDD bracket to its body using HDD bracket secure screw 4 Connect the data power cable ...

Page 5: ...EX 750GB 1 Install the lower than 500GB HDD to Primary Master ID No 1 2 Install the 750GB HDD to Primary Slave ID No 2 3 Format the lower than 500GB HDD first as like 1 2 1 1 4 Tick on the 750GB HDD ID No 2 and Click the FORMAT button 5 Power Off and remove the all HDDs 6 Install the 750GB HDD to Primary Master which is formatted at 4 Note It takes around 2minutes for 250GB 3minutes for 500GB or 4...

Page 6: ...he all HDDs 6 Install the 750GB HDD formatted at 4 to Primary Master 7 Install the others HDDs 750GB Each to Primary Slave Secondary Master and Secondary Slave 8 Tick on the HDD Check box ID No 2 to 4 9 Click the FORMAT button 10 All HDDs will be formatted sequentially ID No 2 to 4 Note The system always reserves maximum 5GB space in each built in HDD to effectively utilize archiving memory Note M...

Page 7: ...Device CD DVD 1 3 1 HDD List No Manufacture Capacity GB RPM 1 80 7200 2 250 7200 3 500 7200 4 Western Digital 5 160 7200 6 320 7200 7 400 7200 8 500 7200 9 750 7200 10 Seagate 11 12 1 3 2 Backup Device List CD DVD Device Manufacture Model LITE ON SHOR 5239V CD RW GSA H42L LG GSA H42N DVD RW Note Kinds of Supported DVD Media to Backup DVD R O DVD R O DVD RW X DVD RW X ...

Page 8: ... is recommend to install the system on shelve and use 2 5 3U 1U 1 75 inch or 4 45 cm space for proper ventilation Note Install the system in location with good ventilation to prevent overheating Caution The layout of the rear panel on the DVR might differ according to the models Depending on the grounding the coaxial cable connecting to the camera has danger of electric shock Shut down power of th...

Page 9: ... Disabled while 8 sensor inputs for 8 Ch model 16 Ch Model No Sensor No Alarm No PTZ 2 Sensor 1 11 Alarm 1 1 RS 485 D 3 Sensor 2 12 Alarm 2 15 RS 485 D 4 Sensor 3 13 Alarm 3 5 Sensor 4 14 Alarm 4 6 Sensor 5 25 Alarm 1 7 Sensor 6 26 Alarm 2 8 Sensor 7 27 Alarm 3 9 Sensor 8 28 Alarm 4 10 Sensor Ground 1 8 16 Sensor 9 17 Sensor 10 18 Sensor 11 19 Sensor 12 20 Sensor 13 21 Sensor 14 22 Sensor 15 23 Se...

Page 10: ...the Internet Company Note Incase network cannot be connected after completing the settings try connecting the cable to another PC This it to check if the network internet connection is working properly 3 2 Dynamic Public IP 3 2 1 Incase only xDSL modem is used without Router Note Does not support PPPoE modem ...

Page 11: ...to DHCP 2 Tick on USE DDNS category from DDNS 3 Do not change the fixed setting value of the DDNS Server and the ports If the value is changed the network connection may not be possible DDNS Server cctv link net TCP IP Port 80 ...

Page 12: ...sed Incase Port Forwarding function of the Router had been used for connection 1 Set the network Type to LAN or DHCP 2 Enter the value on IP Address Subnet and Gateway with the value that had been used to enter while setting DMZ function of the router For Port Forwarding the TCP UDP IP Port as below Port List will have to be opened ...

Page 13: ...011 Control port of VOD service TCP Base Port 1 TCP 9012 Data port of VOD service TCP Base Port 2 TCP 9013 Control port of Live service TCP Base Port 3 TCP 9014 Data port of Live service TCP Base Port 4 TCP 9017 System log service TCP Base Port 7 TCP 8002 DVR system time sync service Yes System Info Date Time Setting TCP 8003 Event notify socket Requesting port Yes Network Notification Web service...

Page 14: ...Manager go to Remote Options and enter DDNS IP and Port Server IP cctv link net Port 80 Incase the IP set on the DVR is Fixed IP enter the IP Port and Web port of the corresponding DVR while registering site on the RemoteManager Ex 211 187 141 253 ...

Page 15: ...12 Incase the IP set on the DVR is Dynamic IP enter the Mac Address of the corresponding DVR while registering site on the RemoteManager ex 001c84010021 cctv link net ...

Page 16: ... Backup Button 15 16 17 14 13 7 4 8 2 1 5 3 11 9 6 10 12 18 Note To use the IR Remote Controller set the initial ID to be same as the ID in the DVR in the menu of SYSTEM SYSTEM INFO REMOTE ID All DVR s have same default ID when it is out from the factory Therefore when the default value is used one IR Remote Controller can control several DVR s at once To prevent this it is recommended to set each...

Page 17: ...forgets the Admin password please do as below 1 Press the ENTER button until pop up the LON IN window About 5 sec 2 The Admin password will be initialized to Factory Default Default Password 0000 3 Change the admin password in the MENU SYSTEM USER ...

Page 18: ...as frozen even system rebooting please do as below 1 Press the RETURN button until system reboot About 5 sec 2 After reboot the DVR will be worked to normal Note If you use this function all the setting value of the DVR will return to Factory Default ...

Page 19: ...r USB memory stick and connect USB memory stick to DVR s USB port For your reference there are three different firmware s by each model 4 8 16 Ch 2 Turn on the DVR and login with relevant password Default ID is admin and password is 0000 3 Go to Tool Menu System Info in main menu ...

Page 20: ...17 4 Select Upgrade 5 Select USB HDD Stick in Method and press Scan Then device name will be shown 6 Press OK to proceed firmware upgrade ...

Page 21: ...18 7 Click OK to reboot DVR after upgrade process is completed Note The HDD have to be installed Formatted before Firmware If not the Firmware upgrade will not be worked properly ...

Page 22: ...e DVR need to change MCU please do as below 1 Turn off and un plug power cable from DVR 2 Open top cover of DVR The MCU is located near the IDE cable IDE cable MCU 3 You have to use dedicated tool PLCC Extractor to remove MCU ...

Page 23: ...20 4 You have to put the Extractor into 2 slots of MCU socket as below pictures Slots ...

Page 24: ... shape Please note one of corner is in different shape i e fool proof design The MCU should be put in right position on the socket 6 Press down the MCU to make sure it is firmly attached on socket 7 Turn on DVR check MCU version in SYSTEM SYSTEM INFO Check new MCU version ...

Page 25: ...pare the New VGA Board Old VGA v1 00 New VGA v1 10 2 Take out the old VGA board which is installed the DVR Please refer to the below process Pull out the cable screws from the VGA board Pull out the screws from the rear plate of DVR ...

Page 26: ...23 Take off the old VGA board from the DVR 3 Install the prepared new VGA board as below process Install the VGA board using screws Secure the screws at rear plate ...

Page 27: ...oard v1 00 640 x 480 800 x 600 and 1024 x 678 2 New VGA board v1 10 640 x 480 800 x 600 1024 x 678 and 1280 x 1024 Note User has to make sure of below MCU Firmware to validate VGA Monitor Resolution changes in GUI 1 MCU Version Higher than v2 0 0 2 Firmware Version Higher than v 2 x x ...

Page 28: ...n t come out 5 Check whether camera input configuration and NTSC PAL switch from rear panel are same Screen is too bright 1 Be sure color settings are configured properly 1 Be sure Camera Schedule menu is not configured as off 2 It won t record If the value of sensitivity in the menu MENU DEVICE CAMERA is configured smaller than movement in camera screen 3 Check if the configuration in the menu ME...

Page 29: ...re network LED working properly 1 Be sure main board and power of pan is connected properly Fan doesn t work 2 Change the fan 1 Be sure USB backup device cable connected properly 2 Be sure USB backup device is on I cannot recognize USB backup devices 3 If there backup device uses external power check the power supplier otherwise check the power consumption whether is uses more than 1A or not It do...

Page 30: ...ble to select the channel of Spot monitor It changes input screen in regular period but not able to select specific channel Changing period is selectable Does it record while playback Not only recording but also supports triplex functionality of network transmission What happens if I connect the PAL camera on NTSC configuration It doesn t recognize as video input Handle as blue screen Same result ...

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