I can't hear anything from the headphones. What can I do?
If there is no sound coming out of the headphones, go through the list below and see if it fixes the
problem.
Check the following:
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Make sure the headphones are plugged into the 3.5mm audio cable connector of the
headset.
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The volume level is not 0. See
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Make sure the USB cable is connected to a USB 3.0 or higher port on your computer. If the
USB cable is connected to a lower-speed USB port, move and plug it to a USB 3.0 or higher
port. Restart the computer and converter. See
Restarting the converter for VIVE Cosmos
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If the USB cable is already connected to a USB 3.0 or higher port on your computer, try
switching to a different USB 3.0 or higher port. After switching, restart the computer and
converter. See
Restarting the converter for VIVE Cosmos Elite
Can I use VIVE Cosmos Elite when SteamVR is in Safe mode?
No, you cannot. Make sure that SteamVR is not running in Safe mode before using VIVE Cosmos
Elite.
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Headset and headphones
