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HTC VIVE Cosmos Elite, User Manual

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Summary of Contents for VIVE Cosmos Elite

Page 1: ...VIVE Cosmos Elite User guide...

Page 2: ...o if any of the base stations is not detected 50 Can I use the older version of the base stations together with SteamVR Base Station 2 0 50 Which VIVE hardware is compatible with my base stations 51 A...

Page 3: ...the play area 63 Will VR apps for seated standing only experiences work with room scale setup 63 How do I resolve download errors during VIVE Setup installation 63 I can t complete the room setup Wha...

Page 4: ...ates important information that you need in order to accomplish a certain task or to get a feature to work properly This is a warning Take note to avoid potential problems or prevent damage to your ha...

Page 5: ...For details on how to order the kit contact customer care Converter Power adapter DisplayPort cable USB 3 0 cable Mini DisplayPort to DisplayPort adapter VIVE controllers x2 Power adapters x2 Lanyard...

Page 6: ...graphics cards NVIDIA GeForce GTX 1070 Quadro P5000 equivalent or better AMD Radeon Vega 56 equivalent or better VR Ready graphics card Refer to AMD or NVIDIA s VR Ready website for a list of VR Read...

Page 7: ...cameras These cameras are used for inside out tracking and to view real surroundings when the headset is using a supported front cover By default VIVE Cosmos Elite does not use these cameras and needs...

Page 8: ...l 2 Side cushion 3 Front pad 4 Mic 5 Visor 6 Nose rest 7 Interpupillary distance IPD knob 8 Face cushion frame 9 Face cushion 10 Back pad 11 Headset band Inner view face cushion frame removed 1 Front...

Page 9: ...ive film on the lenses Fully loosen the band and peel off the protective film starting from the left side of the band 1 Detach the velcro fastener on the top strap and then loosen the band by turning...

Page 10: ...down the headset band around the back of your head until you hear a click The click indicates that the headset band has locked into place When you pull down the band make sure the headset cable is not...

Page 11: ...w or high on the back of your head the visor will be tilted It will also be difficult to position the on ear headphones properly on your ears If there s light leakage around the areas of your nose or...

Page 12: ...e distance between the centers of your pupils A quick way to get an estimate is by facing a mirror and holding a millimeter ruler against your brow Use this measurement as a guide to adjust the distan...

Page 13: ...hold the visor with one or both hands and then gently flip it up To return it to its original position tilt the visor down until it completely covers your eyes If you wear large glasses you may need...

Page 14: ...visor with one hand pull up the band 2 Detach the face cushion frame from the headset To release the frame from its latches gently pull on any side of the frame starting from the bottom and then pull...

Page 15: ...e face cushion frame into their corresponding slots on the headset Make sure to position the ridge of the face cushion frame below the headset audio and USB cables You ll hear a click when the face cu...

Page 16: ...each face cushion until they detach from the face cushion frame 2 To reattach align one end of the face cushion with the marker on the bottom part of the face cushion frame Press down the face cushio...

Page 17: ...back pads You can remove the front and back pads from the headset band for cleaning To remove the front and back pads peel starting from the ends of each pad until they detach from the headset band 17...

Page 18: ...with their corresponding slots on the band and then press along the front pad You may need to gently bend the ends of the front pad to align the outermost tabs with the slots on the band Make sure to...

Page 19: ...p is properly attached For details see Reattaching the headset cable strip to the back pad on page 20 You ll hear a click when the tabs are inserted Make sure to minimize the gap between the pad and t...

Page 20: ...k pad 1 Insert the back pad tabs second to the left most corner tabs into the holes of the headset cable strip with its flap down Make sure that the strip is firmly attached 1 2 2 Reattach the top str...

Page 21: ...s with their corresponding slots on the band and then press along the back pad to reattach You ll hear a click when the tabs are inserted 4 Make sure to minimize the gap between the pad and the band 2...

Page 22: ...eadset For details see Removing the front and back pads on page 17 1 Starting from the rear of the headset band pull down the strap to unhook it 2 On the other end of the strap pull down and out the s...

Page 23: ...ts Gently pull up the strap to hook into place 2 Align and insert the hooks on the other end of the top strap with the inner slots of the headset band and then pull up on the strap to hook into place...

Page 24: ...at room temperature Don t tumble dry iron or expose it to direct sunlight Don t scrub wring or bleach Don t dip or soak in water Caring for your VIVE Cosmos Elite Follow these tips to properly care fo...

Page 25: ...r to help prevent accidental scratches Replacing the front cover You can replace the front cover on the headset 1 Slide down and hold the lock button inside the compartment to unlatch the front cover...

Page 26: ...n press the left side of the front cover 7 With the front cover attached to the visor press the center of the front cover 8 Make sure to minimize the gap between the front cover and the visor and that...

Page 27: ...hones While wearing the VIVE Cosmos Elite headset adjust the on ear headphones to a comfortable position over your ears then press the headphones into place Is the fit too loose or tight In case you f...

Page 28: ...from the audio cable connector 2 Remove the side cushions and front pad from the headset band For details see Removing the front and back pads on page 17 3 On the front section of the band carefully...

Page 29: ...the headset band do the following 1 Remove the cable guides screws and rubber pad which are part of the replacement kit for earphones as well as the side cushions from the headset band For details se...

Page 30: ...1 Audio cable guide 2 Rubber pad 3 Screws 4 Side cushions 5 Headset cable guide 6 Cable stopper 2 Flip open the metal clasps on the left and right on ear headphones 30 Headset and headphones...

Page 31: ...es for positioning the clip While the clasp is loose you can reposition the headphone clip for a more comfortable fit Just make sure that the other clip is similarly placed on its side of the band 2 M...

Page 32: ...4 Close the clasp around the band and then snap into place 5 Connect the audio cable connector to the headphone plug 32 Headset and headphones...

Page 33: ...helpful guides for positioning the clip While the clasp is loose you can reposition the headphone clip for a more comfortable fit Make sure that the other clip is similarly placed on its side of the...

Page 34: ...e sure the audio cable runs under the band and not over the top Check that it isn t also wedged between the clip and the band 6 Close the clasp around the band and snap into place 34 Headset and headp...

Page 35: ...eadset band For details see Removing the front and back pads on page 17 2 On the front section of the band press the audio cable marker into the slot at the center Then press the cable along the groov...

Page 36: ...ils on how to order it 1 Detach the on ear headphones For details see Detaching the on ear headphones from the headset band on page 28 2 Attach the cable guides to the headset band For details see Att...

Page 37: ...and on page 28 Use a cross shaped screwdriver PH00 to attach the screws 1 Audio cable guide 2 Rubber pad 3 Screws 4 Side cushions 5 Headset cable guide 6 Cable stopper 1 On the right side of the band...

Page 38: ...band The cable guides are included in the replacement kit for earphones For details on how to order the replacement kit for earphones contact customer care Make sure to keep these parts in a safe plac...

Page 39: ...Common solutions I can t place the on ear headphones on my ears What can I do You can move the position of the headphones along the headset band so they can be placed on your ears Flip open the metal...

Page 40: ...USB cable is connected to a lower speed USB port move and plug it to a USB 3 0 or higher port Restart the computer and converter See Restarting the converter for VIVE Cosmos Elite on page 42 If the U...

Page 41: ...t 3 DisplayPort cable 4 USB 3 0 cable Connecting the headset to your computer via the converter 1 Connect the power adapter cable to its corresponding port on the converter for VIVE Cosmos Elite 2 Plu...

Page 42: ...sponding triangle mark Restarting the converter for VIVE Cosmos Elite If you need to restart the converter follow these steps 1 Close the VIVE Console app as well as SteamVR app on your computer 2 Unp...

Page 43: ...an use a Mini DisplayPort to DisplayPort adapter If you require one contact HTC customer care A Mini DisplayPort to DisplayPort adapter may block another port on your laptop My computer monitor and he...

Page 44: ...se stations are turned on they may affect some nearby infrared sensors such as those used by an IR TV remote control 1 Status light 2 Front panel 3 Channel indicator recessed 4 Power port 5 Channel bu...

Page 45: ...stable book cases Just avoid using unstable mounting solutions or surfaces that are prone to vibration 2 Adjust the base stations so that the front panels are facing toward the center of the play area...

Page 46: ...Once turned on do not move or adjust the angles of the base stations as it could disrupt the tracking process Otherwise you will need to set up the play area again 46 Base stations...

Page 47: ...head height ideally more than 2 m 6 ft 6 in Secure the base stations in a location where they can t be easily jostled or moved Each base station has a 120 degree field of view so it s ideal to adjust...

Page 48: ...t anchors before screwing mounts in 2 Rotate the base station to screw it onto the threaded ball joint Do not screw the base station all the way in only enough to be stable and oriented correctly 3 Ti...

Page 49: ...teamVR app the firmware update will start automatically Do not unplug the micro USB cable or power cable any time before the firmware update is complete Doing so could result in a firmware error 6 Whe...

Page 50: ...e For details on how to get the sync cable contact customer care What should I do if any of the base stations is not detected The hardware may be purchased separately from the Accessories tab on www v...

Page 51: ...dset VIVE Pro headset VIVE Pro Eye headset VIVE controllers VIVE controllers 2018 VIVE Tracker 2018 VIVE Cosmos with VIVE Cosmos External Tracking Faceplate 2 0 VIVE Pro headset VIVE Pro Eye headset V...

Page 52: ...uct Use the controllers to interact with objects in the VR world The controllers have sensors that are tracked by the base stations The sensors on the controllers are sensitive Do not cover or scratch...

Page 53: ...www vive com product To turn the controller on press the System button until you hear a beeping sound To turn the controller off press and hold the System button until you hear a beeping sound When y...

Page 54: ...hen adjust the lock to tighten the lanyard comfortably around your wrist Updating controller firmware The hardware may be purchased separately from the Accessories tab on www vive com product 1 From y...

Page 55: ...roller is placed inside the play area Turn the controller off and on again to reactivate the tracking Restart the SteamVR app If you still get an error reboot your computer and reopen the SteamVR app...

Page 56: ...ld the System button for at least 5 seconds and see if the controller turns on Charge the controller using the other cable and adapter and plug the adapter to a different power outlet On the SteamVR d...

Page 57: ...I accidentally unplugged it during firmware update What should I do The hardware may be purchased separately from the Accessories tab on www vive com product Do the following steps to recover your co...

Page 58: ...play area VIVE Cosmos Elite is designed for room scale setup but you can also use it if you have limited space or for stationary experiences Planning your play area Before choosing your setup make su...

Page 59: ...ults do the following Move furniture and other obstacles like pets out of the play area Place your computer next to your play area The headset cable extends around 5 m 16 ft 4 in from your computer Ma...

Page 60: ...follow the prompts to complete the process Once you ve completed the room setup you need to run it again if you moved or adjusted the angles of the base stations or if you transfer your VIVE Cosmos E...

Page 61: ...screen instructions to complete the process When tracing the boundaries of the play area make sure that the floor is cleared Do not trace across space occupied by things such as a table or a chair sin...

Page 62: ...version check www vive com After setting up how do I turn the VIVE system on 1 From your computer open the VIVE Console app 2 Make sure your base stations are powered 3 Make sure that your headset is...

Page 63: ...tup you can still use VR apps that are designed for seated or standing only experiences Just make sure that your headset and controllers are tracked within the play area How do I resolve download erro...

Page 64: ...IVE Cosmos Elite system off To bring up the dashboard press the System button on either controller Changing the Chaperone settings The Chaperone shows a grid whenever you re close to the bounds of you...

Page 65: ...Steam userdata Steam user number 760 remote app folder screenshots Disabling Volume limit By default Volume limit is turned on for safety reasons If you feel that the volume of the plugged headphones...

Page 66: ...olved you can reset the headset and settings 1 From your computer open the VIVE Console app 2 Click and then select Settings Troubleshooting Reset headset and settings You can also report an issue or...

Page 67: ...ask Manager 3 Find and select HID_Manager_Server exe 4 Click End task 5 Restart VIVE Console 003 DisplayPort cable is disconnected or no video stream detected 1 Make sure the DisplayPort cable is plug...

Page 68: ...e is connected to a USB 3 0 or higher port on the computer 2 If the USB cable is already connected to a USB 3 0 or higher port on the computer try switching to a different USB 3 0 or higher port 3 If...

Page 69: ...acturer 7 If the issue persists restart your computer 8 If updating your USB driver doesn t solve the issue purchase and use another PCI Express USB card with Intel chipset 100 USB hub update failed 1...

Page 70: ...n restart the headset 201 The headset display cannot be detected Make sure that the headset cable is properly connected Make sure the headset cable is properly connected 202 Calibration data is lost F...

Page 71: ...check if the VIVE Cosmos Elite camera is occupied by another Windows application If yes close the application using the camera and then restart VIVE Console 3 If the issue persists restart your heads...

Page 72: ...n with association with or endorsement of or by HTC Corporation Not all marks listed necessarily appear in this User Guide Screen images contained herein are simulated HTC shall not be liable for tech...

Page 73: ...adjusting the IPD 12 cleaning the lenses 23 connecting a USB device 14 putting on 9 replacing the face cushion 16 status lights 27 M Motion compensation 65 O On ear headphones adjusting 27 attaching 3...

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