Accessing Hewlett Packard Enterprise Support
Accessing Hewlett Packard Enterprise Support
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
https://www.hpe.com/info/assistance
https://www.hpe.com/info/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:
https://www.hpe.com/support/hpesc
https://www.hpe.com/support/hpesc
Information to collect
Information to collect
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Accessing Hewlett Packard Enterprise Support
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Summary of Contents for Synergy 12000 Frame
Page 36: ...Customer self repair 36...
Page 37: ...Customer self repair 37...
Page 38: ...Customer self repair 38...
Page 39: ...Customer self repair 39...
Page 40: ...Removal and replacement procedures Removal and replacement procedures 40...
Page 53: ...HPE Synergy Console connections HPE Synergy Console connections 53...
Page 78: ...To replace the component reverse the removal procedure Removing and replacing a rear cage 78...
Page 82: ...Component and LED identification Component and LED identification 82...
Page 84: ...Information pull tabs 84...
Page 88: ...Figure 5 Optional horizontal half shelf Device bay partitions 88...
Page 92: ...Appliance bay numbering Appliance bay numbering 92...
Page 131: ...Specifications Specifications 131...
Page 134: ...Support and other resources Support and other resources 134...