HPE AH395-9013J, User'S & Service Manual

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Step Condition Action
4b Cannot see UEFI prompt on system console. Nothing might be logged for this condition
(system health is steady green, and power
is steady green).
1. Examine the SID LEDs for any faults.
2. Examine the iLO 3 MP logs for entries
related to processors, processor power
modules (PPMs), shared memory, and core
I/O devices (see
Errors and reading error
logs for details).
3. As a last resort, restart the server by
cycling AC power.
The preceding issue is fixed when UEFI
menu appears on the system console, and
system firmware booting completes.
4c Cannot find a boot disk or removable media
drive. Nothing might be logged for this condition
(system health is green, and power is
steady green).
1. Examine the boot device, to determine if
it is plugged into its drive bay properly.
2. Examine the drive cabling for any issues.
3. Examine the boot path settings.
4. Examine the iLO 3 MP logs for entries
related to processors, processor power
modules (PPMs), shared memory, and core
I/O devices (see
Errors and reading error
logs for more details).
The preceding issue is fixed, when all boot
devices are found.
Table Continued
88 Troubleshooting