NOTE:
If the server is off, and power is not connected to server power supplies, pressing the power button
has no effect.
Power issues during installation are usually related to the installation process. If the server does not
power on, view the LED indicators on the power supply rear panels and perform the following:
• If the AC power LED on the power supply on the rear panel of the server is lit, power is available to the
server.
• If the AC power LED is not lit, the server is either in standby power mode, or an issue may have
occurred. Re-seat the power supply. If the issue persists, remove and re-seat the board within the
server. If the issue still persists, replace the power supply or the power supply interface board.
UEFI menu is not available
If you cannot access the UEFI from either the main disk partition or the CD, use the following tools to
resolve the issue:
• Front panel LEDs
• iLO 3 MP
◦ Console messages
◦ SEL
◦ FPL
Operating system does not boot
If the operating system does not boot, boot to UEFI, and use the following tools to view the system logs.
Analyze any error messages to resolve the issue.
• UEFI Shell
• iLO 3
Operating system boots with issues
If the operating system is running and you are experiencing issues, use the following tools to resolve the
issue:
• LEDs
• Error Messages and event logs
Intermittent server issues
You can usually trace intermittent issues that occur during installation to power source issues, a loose
connector, or some other hardware issue. If you are experiencing intermittent issues:
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UEFI menu is not available
