HP Surestore Tape Library Model 2/15, User Manual

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4-44
Library Operation
Troubleshooting
Table 4-11 Troubleshooting
Problem Solution
Library will not power on. • Make sure the power cord connections are tight.
• Make sure the power switch is switched on. (The power
switch is located on the library control panel, see Figure 4-1
on page 4-3.)
• Make sure the power outlet is operating.
• Replace the power cord with a known good one.
• If the library still won’t power on, call a service
representative.
Power on self test failed.
DEVICE FAILED
displays.
• Verify that all tapes in the bulk load magazines are fully
inserted in the magazines, and that the magazines are
securely locked into position inside the tape library.
• Press the power switch off and then on again. (See the
caution note at the end of this table.)
• If the power on test continues to fail, press
ENTER
, write
down the displayed error code, and call a service
representative for assistance.
DEVICE FAILED
displays.
Hardware Error #61
(External SCSI cables) is
reported.
• Make sure that only differential SCSI device type is used on
the SCSI bus.
• Verify that the library SCSI selector switch is set correctly
(differential).
• Verify that the bus is properly terminated.
The library’s power failed
while a cartridge was in the
drive and did not return to
the drive status indicators
("ready" state) after the
power came back on. • Press the power switch off and then on again. (See the
caution note at the end of this table.)
• If the power on test is unsuccessful, switch off the power.
Call a service representative for assistance.