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Event 

Number 

(dec/hex) 

Event 
Name 

Logged? 

Predictive 

Maintenance 

Implication 

Suspected 
Components 

Mf

g Fail? 

Description 

error appears in the first 4 bytes of the controller 
serial number field of this log record.  The LUN 
appears in the fifth byte of the controller serial 
number, and the length of the affected area in 512 
byte blocks appears in the last 3 bytes.  The FRU 
field reports the FRU of the drive corrected. 

356/0x164 

Local Controller Failed DRAM 
Address Decode Test 

Y Ignore 

if 

recovered by 

reset or power on 

DRAM SIMM, 
Controller 

N 

This error code indicates that the DRAM SIMM on 
the local controller failed the DRAM address decode 
test during the poweron process.  Specifically, the 
DRAM SIMM on the primary controller failed the 
decode test. 

357/0x165 

Remote Controller Failed 
DRAM Address Decode Test 

Y Ignore 

if 

recovered by 

reset or power on 

DRAM SIMM, 
Controller 

N 

This error code indicates that the DRAM SIMM on 
the remote controller failed the DRAM address 
decode test during the poweron process.  
Specifically, the DRAM SIMM on the secondary 
controller failed the decode test. 

358/0x166 

Controller Failed Background 
ROM checksum test 

Y Ignore 

if 

recovered by 

reset or power on 

ROM, 
Controller 

N 

This error code indicates that the ROM on the local 
controller failed the ROM checksum test done in the 
background during idle time.  The firmware stored 
in the ROM is corrupted. 

359/0x167 

Scrub policy detected error 

Y 

Ignore - should 
be preceded by 

Drive errors 

Disk drive 

N 

This error code indicates that an error was returned 
to the Scrub policy by a device read.  It is logged to 
provide information about the cause of the error.  
Additional information about the error from the 
device should precede this entry. 

360/0x168 

New controller firmware was 
downloaded 

Y 

Ignore - Operator 

activity 

None 

N 

New controller firmware was successfully installed 
in all controllers present in the subsystem. 

361/0x169 

Mode Parameters changed 

Y 

Ignore - Operator 

activity 

None 

N 

A mode select command was processed and it 
changed one or more changeable mode parameters 
in the subsystem. 

362/0x16a 

Shared memory recovered 
error 

Y Ignore; 

other 

errors will follow 

if significant 

Controller 

N 

This error code indicates that some non-fatal error 
appeared in the shared-memory error queue. The 
two words of this queue entry will be placed in the 
log entry extended info area. 

363/0x16b 

Shared-memory controller 
error 

Y Ignore 

if 

recovered by 

reset or power 

cycle 

Controller 

N 

This error code indicates that some fatal error 
appeared in the shared-memory controller error 
queue. The two words of this error entry will be 
placed in the event extended info area. After all 
entries in the queue have been processed, the 
subsystem will undergo a short reset. 

364/0x16c 

Shared-memory checksum 
error 

Y 

> 1 in 6 mo. 

Controller, 
SDRAM, 
midplane, disks 

N 

This error code indicates that a fatal checksum error 
appeared in the shared-memory controller error 
queue. The two words of this queue entry will be 
placed in the event extended info area. After all 
entries currently in the queue have been processed, 
the subsystem will undergo a reset. 

365/0x16d 

Flash failure resulting from 
command sent to flash 

Y 

N.A. 

 

Y 

This error code results if we get an error during the 
programming, erasing or reading flash. So if we get 
any error when commanding flash to perform a task 
that we interpret as Flash not responding correctly, 
we will log this error. 

366/0x16e 

DRAM Checksum failure 
during download 

Y 

N.A. 

 

N 

If during the download sequence of events we fail 
the checksum performed in DRAM this error will 
result. This event occurs before we try to copy to 
FLASH. 

367/0x16f 

Flash Checksum failure during 
download 

Y 

N.A. 

 

Y 

If after copying the download image into the flash 
part(s) the checksum of the image fails this error 
will result. 

368/0x170 

Download Semaphore request 
failed 

Y 

N.A. 

 

N 

Only one download command from the host can be 
executed at a time.  If a host request for download 
occurrs while one is already active the redunant 
requests will get this error. 

369/0x171 

Download image failed 
validation 

Y 

N.A. 

 

N 

The download image sent from the host is validated 
by the Download Sequncer as to it validity.  If the 
data received does not appear to be firmware image 
then this error will result. 

370/0x172 

Family Image compare failed 

Y 

N.A. 

 

N 

If the firmware image to be downloaded has a 
different family image value then the currently 
running image and this is a online download, then 
this error will result. 

371/0x173 

Download failed on slave 

Y 

N.A. 

 

Y 

In a dual controller environment the command to 

Summary of Contents for StorageWorks 7100 - Virtual Array

Page 1: ... array changes to the configuration of the array performance data port error statistics Table 1 lists all event codes that can appear in the controller log event pages The table also includes events that are not logged but can still generate SCSI sense data Appropriate corrective action is included for all events that require it Many events are informational and require no action on the part of th...

Page 2: ...are error during a selftest operation 13 0xd Commands Cleared Unit Attention N N A None N Another originator sent commands to the array that resulted in commands being cleared for the current originator 14 0x0e Mode Parameters Changed Unit Attention N N A None N Another initiator sent commands to the array that resulted in shared mode parameters being changed for the current initiator 15 0x0f Unco...

Page 3: ...A None Y A disk drive failed the reconfiguration attempt TUR inquiry mode sense mode select read capacity The PDD attempted a device reconfiguration after the device was reset during the normal course of operation i e not during a hotplug of this drive but possibly during a hotplug of another drive If the device reconfiguration fails the PDD flushes all non passthru I Os from its waiting queue wit...

Page 4: ... 0x2c Invalid RG ID N N A None N A command that specifies an Redundancy Group ID specified one that is invalid for the current subsystem configuration 45 0x2d Shutdown Failed N N A None N CFM could not shutdown the subsystem because no volume set members were present all members missing 46 0x2e Not Enough Space Y Ignore See accompanying errors None Y A write command had to move data in order to fi...

Page 5: ...See accompanying errors None N R1 detected that the devices necessary for a write were not available for access before the access was attempted This can apply to an initial attempt to write or to a retry 59 0x3b Disk Interface Error Y N A None Y An error occurred on a disk interface command 60 0x3c Unsupported feature N Ignore Device Management error None Y An attempt was made to install a license...

Page 6: ...uld retry the operation 78 0x4e Silent Disk Drive Error Recovery N N A None N On a previous attempt s the drive failed the I O Usually due to hot plug The PDD retried the I O and the drive returned good status We do not log a recovered error because the original error was not logged We report GOOD status to the host 79 0x4f Check Condition From Disk Drive With No Sense Y Single Occurrence Disk Dri...

Page 7: ...troller does not have sufficient information to determine the extent of the damage 94 0x5e Volume Set Missing During Recovery Y ignore operator error None Y The volume set referenced in a recover command is not present in the subsystem If a NULL volume set was referenced then this error indicates that no members of any volume set were present This error can also result from imcompatible stamp vers...

Page 8: ...ermission to access LUN None Y The Host attempted to perform an operation on LUN without having an appropriate access permission 112 0x70 Host can not be authenticated to access LUN Security map Y Ignore Provide correct password None N The Host failed the authentication for access to LUN Security map because the password that it presented is incorrect 113 0x71 Limit to Maximum number of Principals...

Page 9: ...pected error 131 0x83 Disk Interface Command Failed Y N A None N A command to a backend device failed due to an error that does not include sense data from the device 132 0x84 Host is not authorized to access LUN Y Ignore Host doesn t have permission to access LUN None Y LUN Security Authoriztion failed Host attempted to perform an operation on a LUN without having an appropriate access permission...

Page 10: ...leted successfully This message follows the message 267 0x10b Insufficient Space To Start Rebuild Y Ignore See accompanying errors None N here is insufficient disk space for rebuild to execute This message followsthe message and may follow the REBUILD message 268 0x10c Rebuild Failed Y Ignore See accompanying errors None N ebuild has failed to complete due to multiple disk failures or a controller...

Page 11: ...ification succeeds 279 0x117 Disk Set Attached Y Ignore Operator activity None N This error code indicates the system state change consisting of attachment to a new volume set has occurred This occurs after every format subsystem and whenever a power on or reset occurs while the controller is not attached to a volume set In some cases the currently attached volume set may be empty 280 0x118 Reset ...

Page 12: ...ta may then be successfully migrated 290 0x122 Warm Boot IO Expander Fault Y Ignore if recovered by power cycle Controller Y This error code indicates that the IO Expander containing the warm boot bit did not power on in the correct default condition or that attempts to set the warm boot bit in the IO Expander failed 291 0x123 Disk Set Detached Y Ignore Operator Host activity None N This is a syst...

Page 13: ...r This error is logged only once per power on 303 0x12f No Interrupts From Other Controller Y Single Occurrance Controller Backplane N he other controller interrupt seems to be broken The timer interrupt fired multiple times with new communication messages but no other controller interrupts were present This error is logged only once per power on 304 0x130 Disk Interface Disconnect Y Ignore Disk c...

Page 14: ...an expected 319 0x13f Disk Interface Overrun Event Y Single Occurrance not with other entries Disk controller disk interface N An attached disk sent received more data than expected 320 0x140 Disk Interface Timeout Event Y 2 occurrances per hot plug insert or removal Disk controller disk interface N A command to an attached disk did not complete within the allotted time 321 0x141 Controller ECC Mi...

Page 15: ...6 0x150 Disk Interface State Event Y Single Occurrance not with other entries Controller disk disk interface N The disk interface controller and or software state information was incorrect for observed interface activity 337 0x151 Uncorrectable ECC Error During Initialization Y 1 in 6 months if no operator activity SIMM Controller N This error code indicates that the system experienced a unrecover...

Page 16: ...50 0x15e RAM Version Mismatch Y N A None N The upload routine was unable to upload part of the disk NVRAM image because the current firmware does not support that use of RAM Most likely an older version of firmware is trying to upload a disk image posted by some other firmware version 351 0x15f Disk Format Version Mismatch Y N A None N The NVRAM format of the disks does not match the format used b...

Page 17: ... This error code indicates that some non fatal error appeared in the shared memory error queue The two words of this queue entry will be placed in the log entry extended info area 363 0x16b Shared memory controller error Y Ignore if recovered by reset or power cycle Controller N This error code indicates that some fatal error appeared in the shared memory controller error queue The two words of th...

Page 18: ...376 0x178 Frontend Fibre Channel Event Y Ignore None N This error code indicates that the Front End Fibre Channel port had an event that it has logged Specific information about the event is placed in the extended info area of the log 377 0x179 Frontend Services Event Y Ignore None N This error code indicates that a Front End Services FES event has occurred and has been logged Specific information...

Page 19: ...en inserted into the enclosure 388 0x184 Internal drive removed Y Disk internal to the controller enclosure N An internal disk has been removed from the enclosure 389 0x185 Internal drive requesting port bypass Y Disk internal to the controller enclosure N An internal disk is requested that its FC port be bypassed 390 0x186 Internal drive has stopped requesting port bypass Y Disk internal to the c...

Page 20: ...ler will be failed 419 0x1a3 VSC055 Interrupt Clear Failed Y VSC055 IO Expander Chip Y An attempt to clear an interrupt on the VSC055 indicated in the event extended information has failed The controller will be failed 420 0x1a4 Power supply was inserted Y Power Supply N The power supply has been inserted into the enclosure 421 0x1a5 Power supply status is GOOD Y Power Supply N The power supply ha...

Page 21: ... charge is equal or higher than a specified threshold value 448 0x1c0 NVRAM battery status is UNKNOWN Y NVRAM battery N The status of the NVRAM battery is unknown This may be due to the firmware not being able to communicate with the battery 449 0x1c1 TWSI bus has been requested by another module Y Ignore unless occurring frequently Controller battery power supply N The battery management firmware...

Page 22: ...wn Y Midplane Y During a request for a new lun WWN the firmware was not able to read from either of the midplane eeproms This is can be due to a variety of TWSI failures or the eeprom failing The eeprom can only create 2 000 trillion 2 quadrillion LUN s If this limit has been exceeded the midplane must be replaced 470 0x1d6 Firmware clone complete Y N A N Cloning of firmware to the other controlle...

Page 23: ...tected an internal error 489 0x1e9 abterm reset Y controller N This event code indicates that the controller reset due to an abnormal termination in the firmware 490 0x1ea front panel reset Y controller N This event code indicates that the controller reset due to a request through the front panel 491 0x1eb host reset Y controller N This event code indicates that the controller reset due to a reque...

Page 24: ...ta on the two eeproms at a given location was different This problem is usually fixed if the firmware can write to the eeproms 510 0x1fe FC Signal Detect Interrupt Y VSC7130 PBC Dual Repeater Chip N An interrupt on one of the VSC7130 port bypass control signal detect chips has occurred See the extended information for details 511 0x1ff Dual controller clock sync error Y controller N An interrupt f...

Page 25: ...Y Ignore unless no Operator activity Disk Drive Back End FC Link N An AutoFormat event was logged this is caused either by a backend format of an internal drive beginning or completing Look as the associated data for drive and status 532 0x214 Power supply is not connected to an AC source Y Power Supply Y This warning indicates that the power supply is not connected to an AC source 533 0x215 Some ...

Page 26: ...out Y Ignore Lab only none N The cross controller lock module failed to grant the decoder s lock in exclusive mode within the allowed period after an obtain request was deferred This may indicate a deadlock in the system or that the system is too busy 552 0x228 Decoder lock request was deferred Y Ignore Lab only none N The cross controller lock module deferred a request to obtain the decoder s loc...

Page 27: ... mode parameters region contains a revision that is older than the revision expected by current firmware As a result some mode parameters were set to their default values since there was no saved value present in the EEPROM 577 0x241 Start multi disk loss scan Y Ignore should be other prior failure events controller N A backend scan was started to detect a multiple disk loss condition because of a...

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