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HP ProLiant DL360e Gen8, Maintenance And Service Manual

The HP ProLiant DL360e Gen8 is a high-performance server designed for enterprises. Featuring cutting-edge technology, this product ensures seamless and efficient operations. To maximize its potential, a comprehensive User Manual is available for free download from manualshive.com, providing users with detailed instructions and support for utilizing its capabilities.

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Contents  4 

System battery ........................................................................................................................................... 58

 

System board assembly procedures ............................................................................................................. 59

 

Install the spare system board ............................................................................................................ 59

 

Re-entering the server serial number and product ID ............................................................................. 66

 

Reactivate the HP Smart Array SAS license key ................................................................................... 67

 

HP Trusted Platform Module......................................................................................................................... 68

 

Troubleshooting .......................................................................................................................... 69

 

Troubleshooting resources ........................................................................................................................... 69

 

Diagnostic tools .......................................................................................................................... 70

 

HP product QuickSpecs .............................................................................................................................. 70

 

HP Insight Diagnostics ................................................................................................................................ 70

 

HP Insight Diagnostics survey functionality .......................................................................................... 70

 

HP Insight Remote Support software ............................................................................................................. 70

 

HP ROM-Based Setup Utility ........................................................................................................................ 71

 

Integrated Management Log ........................................................................................................................ 71

 

USB support and functionality ...................................................................................................................... 71

 

USB support .................................................................................................................................... 71

 

Internal USB functionality .................................................................................................................. 72

 

External USB functionality ................................................................................................................. 72

 

Automatic Server Recovery .......................................................................................................................... 72

 

Component identification ............................................................................................................. 73

 

Front panel components .............................................................................................................................. 73

 

Front panel LEDs and buttons ....................................................................................................................... 74

 

Rear panel components .............................................................................................................................. 75

 

Rear panel LEDs and buttons ....................................................................................................................... 75

 

PCIe riser board slot definitions ................................................................................................................... 76

 

System board components .......................................................................................................................... 76

 

DIMM slot locations .......................................................................................................................... 78

 

System maintenance switch ............................................................................................................... 78

 

NMI functionality ............................................................................................................................. 78

 

Drive numbering ........................................................................................................................................ 79

 

Drive LED definitions ................................................................................................................................... 79

 

FBWC module LED definitions ..................................................................................................................... 80

 

Fan locations ............................................................................................................................................. 82

 

Cabling ..................................................................................................................................... 83

 

Cabling overview ....................................................................................................................................... 83

 

Front panel cabling .................................................................................................................................... 83

 

Storage cabling ......................................................................................................................................... 83

 

Four-bay LFF drive cabling ................................................................................................................ 84

 

Eight-bay SFF drive cabling ............................................................................................................... 86

 

Optical drive cabling .................................................................................................................................. 89

 

GPU power cabling .................................................................................................................................... 90

 

Specifications ............................................................................................................................. 91

 

Environmental specifications ........................................................................................................................ 91

 

Mechanical specifications ........................................................................................................................... 91

 

Power supply specifications ......................................................................................................................... 91

 

HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) ............................................................... 92

 

HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) .................................................... 92

 

HP 750 W CS Gold Hot-plug Power Supply (92% efficiency) ............................................................... 93

 

HP 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) .................................................... 93

 

Summary of Contents for ProLiant DL360e Gen8

Page 1: ...tic tools specifications and requirements for hardware components and software This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 675780 004 January 2014 Edition 4 ...

Page 2: ...e express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Xeon are registered trademarks of Intel Corporation in the U S and other countries...

Page 3: ...Front video adapter 32 Drive blank 33 Hot plug drive 33 Power supply blank 34 Power supply 34 Access panel 35 Optical drive blank 35 Optical drive 36 Drive cage assembly 38 Air baffles 38 Hot plug fan blank and module 39 Fan population guidelines 40 Removing a hot plug fan blank or module if the server is installed in a ball bearing rail system with the cable management arm 40 Removing a hot plug ...

Page 4: ...panel components 73 Front panel LEDs and buttons 74 Rear panel components 75 Rear panel LEDs and buttons 75 PCIe riser board slot definitions 76 System board components 76 DIMM slot locations 78 System maintenance switch 78 NMI functionality 78 Drive numbering 79 Drive LED definitions 79 FBWC module LED definitions 80 Fan locations 82 Cabling 83 Cabling overview 83 Front panel cabling 83 Storage c...

Page 5: ...pply 96 efficiency 93 HP 750 W CS 48 V DC Hot plug Power Supply 94 efficiency 94 HP 1200 W CS Platinum Plus Hot plug Power Supply 94 efficiency 95 Hot plug power supply calculations 95 Acronyms and abbreviations 96 Documentation feedback 99 Index 100 ...

Page 6: ...n will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the pro...

Page 7: ...ine la société de courses ou le transporteur à utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agrée local Pour plus d informations sur ce programme en Amérique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pièces seules Votre garantie limitée HP peut inclure un service de garantie pièces seules Dans ce cas les pièces de ...

Page 8: ... Self Repair um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile für die das Customer Self Repair Verfa...

Page 9: ...tegorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que puedan ser r...

Page 10: ...gorieën CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te ...

Page 11: ...ependendo do tipo de serviço de garantia destinado ao produto OBSERVAÇÃO Algumas peças da HP não são projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um técnico autorizado substitua a peça Essas peças estão identificadas com a marca No Não no catálogo de peças ilustrado Conforme a disponibilidade e o local geográfico as peças CSR serão enviadas no p...

Page 12: ...Customer self repair 12 No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...Customer self repair 15 ...

Page 16: ...e blank kit 684958 001 Optional2 a Heatsink blank b Fan blank c Optical drive blank d Power supply blank 3 Drive blanks a LFF drive blank 675039 001 Mandatory1 b SFF drive blank 670033 001 Mandatory1 4 Heatsink 676952 001 Optional2 5 Capacitor pack holder 675036 001 Mandatory1 6 Air baffle kit 686224 001 Mandatory1 a Processor baffle left b Processor baffle middle c Processor baffle right ...

Page 17: ... HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto 3 No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti 1 Mandatory Zw...

Page 18: ...streerde onderdelencatalogus aangemerkt met Nee 1 Mandatory Obrigatória Peças cujo reparo feito pelo cliente é obrigatório Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço 2 Optional Opcional Peças cujo reparo feito pelo cliente é opcional Essas peças também são projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as ...

Page 19: ...processors 684956 001 Optional2 a System board with subpan b System board tray c System board cables d System board handle e Processor baffle right f Processor baffle left g Processor baffle middle h Power supply baffle System board assembly for Intel Xeon E5 2400 and E5 2400 v2 processors 732151 001 Optional2 a System board with subpan b System board tray c System board cables d System board hand...

Page 20: ...ional2 f 2 20 GHz Intel Xeon E5 2407 processor 4C 10 MB 80 W 676948 001 Optional2 g 2 20 GHz Intel Xeon E5 2430 processor 6C 15 MB 95 W 676946 001 Optional2 h 2 30 GHz Intel Xeon E5 2470 processor 8C 20 MB 95 W 676943 001 Optional2 i 2 40 GHz Intel Xeon E5 2440 processor 6C 15 MB 95 W 676945 001 Optional2 Intel Xeon Processors E5 2400 v2 processors a 1 70 GHz Intel Xeon E5 2450L v2 processor 10C 2...

Page 21: ...ry1 n 8 GB dual rank x4 PC3L 12800R 11 715283 001 Mandatory1 o 8 GB dual rank x8 PC3 12800E 11 684035 001 Mandatory1 p 8 GB dual rank x8 PC3L 10600E 9 664696 001 Mandatory1 q 8 GB dual rank x8 PC3L 12800E 11 715281 001 Mandatory1 r 16 GB dual rank x4 PC3 12800R 11 684031 001 Mandatory1 s 16 GB dual rank x4 PC3L 10600R 9 664692 001 Mandatory1 t 16 GB dual rank x4 PC3L 12800R 11 715284 001 Mandatory...

Page 22: ...b 146 GB ENT hard drive 653950 001 Mandatory1 c 200 GB MLC EM solid state drive 658580 001 Mandatory1 d 200 GB SLC solid state drive 653961 001 Mandatory1 e 300 GB 10 000 rpm hard drive 696739 001 Mandatory1 f 300 GB 10 000 rpm ENT hard drive 653955 001 Mandatory1 g 300 GB 10 000 rpm ENT hard drive 728759 001 Mandatory1 h 300 GB 15 000 rpm ENT hard drive 653960 001 Mandatory1 i 400 GB SLC solid st...

Page 23: ...datory1 19 Power supplies a HP 460 W CS Gold Hot Plug Power Supply 92 efficiency 511777 001 Mandatory1 b HP 460 W CS Platinum Plus Hot Plug Power Supply 94 efficiency 660184 001 Mandatory1 c HP 750 W CS Gold Hot Plug Power Supply 92 efficiency 511778 001 Mandatory1 d HP 750 W CS Platinum Plus Hot Plug Power Supply 94 efficiency 660183 001 Mandatory1 e HP 750 W CS Titanium Hot plug Power Supply 96 ...

Page 24: ...ne sont pas conçues pour permettre au client d effectuer lui même la réparation Pour que la garantie puisse s appliquer HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé Ces pièces sont identifiées par la mention Non dans le Catalogue illustré 1 Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad...

Page 25: ...en in rekening worden gebracht afhankelijk van het type garantieservice voor het product 3 No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee 1 Mandatory Obrigatória Peças cuj...

Page 26: ...toring products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may be placed o...

Page 27: ... manual material handling Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or r...

Page 28: ...before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is extended WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Preparation procedures To access some components and perform certain service procedures you must perform ...

Page 29: ...rver is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode ...

Page 30: ...jury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 4 Pull down the quick release levers on each side of the server 5 Extend the server on the rack rails ...

Page 31: ...placement procedures 31 To access the server rear panel 1 Release the cable management arm 2 Open the cable management arm The cable management arm can be right mounted or left mounted Remove the server from the rack ...

Page 32: ...tending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used If using a ball bearing rail system you can perform most installations and maintenance by simply extending the server from the rack If using a friction rail system to perform installations or maintenance that requires access panel removal remove the server from the r...

Page 33: ...k Remove the drive blank To replace the LFF drive blank slide the component into the bay until it clicks To replace the SFF drive blank while pressing the release latch slide the component into the bay until it is fully seated Hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove th...

Page 34: ...er supply or power supply blank to cool before touching it 2 Remove the power supply blank To replace the component reverse the removal procedure Power supply To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 If the server is using a DC power supply a Remove the safety cove...

Page 35: ... thermal damage 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 30 o Remove the server from the rack on page 31 4 Open the access panel latch slide the access panel to the rear of the chassis and then remove the access panel If th...

Page 36: ...te the chassis unless all bays are populated with a component or a blank To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 30 o Remove the server from the rack on page 31 4 Remove the access panel Access pane...

Page 37: ...Removal and replacement procedures 37 o Four bay LFF drive model o Eight bay SFF drive model 6 Disconnect the optical drive cable from the drive To replace the component reverse the removal procedure ...

Page 38: ...in a friction rail system remove the friction rails from the chassis For more information see the documentation that ships with the rail system 6 Remove the access panel Access panel on page 35 7 Disconnect the front panel assembly cables from the system board Front panel cabling on page 83 8 Disconnect all cables connected to the drive cage backplane 9 Remove the optical drive 10 Remove the drive...

Page 39: ...r from the rack on page 31 4 Remove the access panel Access panel on page 35 5 Remove the air baffles o Processor baffles o Power supply baffle To replace the component reverse the removal procedure Hot plug fan blank and module To provide sufficient airflow to the system if a fan rotor fails the server supports redundant fans ...

Page 40: ...ed in a ball bearing rail system with the cable management arm CAUTION To prevent the potential for thermal damage and system shutdown ensure that a functioning server has all feature bays populated with the required component or blank and the access panel is installed within 60 seconds of being serviced 1 Pull down the quick release levers on each side of the server WARNING To reduce the risk of ...

Page 41: ...val procedure If the fan replacement is intended to upgrade the server from a nonredundant to a redundant fan mode reboot the server after fan installation Removing a hot plug fan blank or module if the server is installed in a friction rail system 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source ...

Page 42: ...31 4 Remove the access panel Access panel on page 35 5 Do one of the following o Remove the fan blank o Remove the fan module CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To replace the component reverse the removal procedure ...

Page 43: ...e access panel Access panel on page 35 5 Open the DIMM slot latches 6 Remove the DIMM To replace the component reverse the removal procedure Heatsink blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each po...

Page 44: ...erver on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 30 o Remove the server from the rack on page 31 4 Remove the access panel Access panel on page 35 5 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the othe...

Page 45: ...rom the processor with the alcohol swab Allow the alcohol to evaporate before continuing 2 Remove the thermal interface protective cover from the heatsink 3 Install the heatsink a Position the heatsink using the guide pin on the processor backplate b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws ...

Page 46: ...cessor operations WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocess...

Page 47: ...all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 30 o Remove the server from the rack on page 31 4 Remove the access panel Access panel on page 35 5 Remove the heatsink Heatsink on page 44 CAUTION The pins on the processor socket are very fragile Any damage to them may requi...

Page 48: ...ot touch the bottom of the processor especially the contact area To replace the component 1 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED ...

Page 49: ...ket CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 3 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 4 Clean the old therma...

Page 50: ...each power cord to the server 10 Connect each power cord to the power source 11 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green PCI riser cage To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power co...

Page 51: ...wer down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 30 o Remove the server from the rack on page 31 4 Remove the access panel Access panel on page 35 5 Disconnect all cables connected to existing expansion boards 6 Remove the PCI riser ca...

Page 52: ...erver 3 Do one of the following o Extend the server from the rack on page 30 o Remove the server from the rack on page 31 4 Remove the access panel Access panel on page 35 5 Disconnect all cables connected to existing expansion boards 6 Remove the PCI riser cage PCI riser cage on page 50 7 Remove any existing expansion board from the riser board 8 Remove the riser board o Full height riser board o...

Page 53: ...ion and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up To r...

Page 54: ...rocedures 54 6 Disconnect the capacitor pack cable from the cache module 7 Remove the cache module o Cache module on the system board o Cache module on a storage controller To replace the component reverse the removal procedure ...

Page 55: ...sconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 30 o Remove the server from the rack on page 31 4 Remove the access panel Access panel on page 35 5 If the cache module is installed on the system board remove the PCI riser cage PCI riser cage on page 50 6 If the existing cache module is connected to a capacitor pack observe the FBWC modul...

Page 56: ...er To remove the component 1 Power down the server on page 29 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 30 o Remove the server from the rack on page 31 4 Remove the access panel Access panel on page 35 ...

Page 57: ...CAUTION Before starting this procedure read the information about protecting against electrostatic discharge Preventing electrostatic discharge on page 26 1 Perform one of the following o Set up a recovery server using an identical server model Do not install any internal drives or FBWC in this server HP recommends this option o Find a server that has enough empty drive bays to accommodate all the...

Page 58: ...OST message appears stating that logical drive configuration has been updated automatically System battery If the server no longer automatically displays the correct date and time you might have to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or ...

Page 59: ... Install the spare system board on page 59 Re enter the server serial number and the product ID Re entering the server serial number and product ID on page 66 Reactivate the HP Smart Array SAS license key on page 67 Install the spare system board CAUTION To avoid ESD damage when removing electrostatic sensitive components from the failed system board place the components on a static dissipating wo...

Page 60: ...9 7 Remove the PCI riser cage PCI riser cage on page 50 8 Disconnect all cables connected to the system board 9 Remove all DIMMs DIMMs on page 43 10 If installed remove the heatsink blank Heatsink blank on page 43 11 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence c Remove the h...

Page 61: ... avoid damage to the processor do not touch the bottom of the processor especially the contact area CAUTION When returning a damaged system board to HP always install all processor socket covers to prevent damage to the processor sockets and system board 14 If the FBWC module is installed on the system board remove the module FBWC module on page 53 15 Remove the system board assembly a Loosen the ...

Page 62: ...Removal and replacement procedures 62 b Use the tray handles to lift the system board out of the chassis To replace the system board assembly 1 Install the system board assembly ...

Page 63: ...ent procedures 63 2 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket 3 Remove the clear processor socket cover Retain the processor socket cover for future use ...

Page 64: ...ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 5 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on the process...

Page 65: ...of the failed system board 8 Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 9 Apply all the grease to the top of the processor in the following pattern to ensure even distribution 10 Install the heatsink a Position the heatsink using the guide pin on the processor backplate b Tighten one pair of dia...

Page 66: ... each power cord to the server 19 Connect each power cord to the power source 20 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green IMPORTANT Install all components with the same configuration that was used on the failed system board Re entering the server serial number and product ID After you repla...

Page 67: ... license key reactivation is only required for the HP Dynamic Smart Array B320i Controller SAS functionality is automatically enabled in other HP Smart Array controller board options To activate the SAS license key use HP Smart Storage Administrator You can access the HP SSA during POST or by using HP Intelligent Provisioning To launch HP SSA during POST 1 Boot the server During POST the system re...

Page 68: ...installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact an HP authorized service provider f...

Page 69: ...rman http www hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP ProLiant Gen8 Troubleshooting Guide Volume II Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select ...

Page 70: ... spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 70 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occur...

Page 71: ... Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library http www hp com go rbsu docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM From within operating system s...

Page 72: ...isabled through RBSU Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly...

Page 73: ...l number and the reverse side shows the default iLO account information The same information is printed on a label attached to the chassis Eight bay SFF drive model Item Description 1 Optical drive optional 2 Front video connector front video adapter part number 655915 B21 required 3 USB 2 0 connectors 4 Serial number iLO information pull tab 5 SFF drives 6 35 cm 2 5 in The serial number iLO infor...

Page 74: ...3 Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fast flashing red 4 Hz cycles per sec Power fault 4 NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurre...

Page 75: ...onnector For more information on the riser board slots supported by the onboard PCI riser connectors see PCIe riser board slot definitions on page 76 Rear panel LEDs and buttons Item Description Status 1 NIC status LED Green Activity exists Flashing green Activity exists Off No activity exists 2 NIC link LED Green Link exists Off No link exists 3 UID LED button Blue Activated Flashing blue System ...

Page 76: ...r supply failed Power supply is in standby mode Power supply error PCIe riser board slot definitions Slot number Riser board option Type Length Height Connector link width Negotiable link width 1 For riser board options with and without SAS support PCIe3 250 mm Full x16 x16 2 PCIe2 Half Half x8 x4 System board components Item Description 1 PCI riser connectors ...

Page 77: ...r 5 15 Fan connector 4 16 Internal USB connector 17 Fan connector 3 18 Fan connector 2 19 Fan connector 1 20 Processor 2 DIMM slots 21 Reserved 22 Drive backplane power connector 23 Processor socket 2 24 Reserved 25 Power supply connector 1 26 Drive sideband signal connector 27 Power supply connector 2 28 Processor 1 DIMM slots 29 SD card slot 30 NMI header 31 System maintenance switch For more in...

Page 78: ...eads configuration as invalid 3 4 7 8 9 10 11 12 Reserved When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur NMI functionality An NMI crash dump creates ...

Page 79: ... model When the two port SATA cable is installed in the eight bay drive cage the server supports the six drive SATA configuration In this configuration drive bays 1 through 6 are populated while drive bays 7 and 8 contain drive blanks Drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is ...

Page 80: ...enabled riser board with the Smart Array B320i Controller is installed in the server the embedded Smart Array B120i Controller is disabled automatically When this condition occurs Drives connected to the system board operate in AHCI or Legacy mode In AHCI or Legacy mode drives cannot be a part of a hardware RAID or a logical drive The Locate Drive status and Do not remove LEDs of the affected driv...

Page 81: ...capacitor pack is charged and the cache contains data that has not yet been written to the drives Off Flashing 1 Hz Off A backup is in progress Off On Off The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz Off The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz On A power error occurred during the previous or current boot Data might be corrupt Flashi...

Page 82: ...Component identification 82 Fan locations ...

Page 83: ...sure that the cables are not in a position where they can be pinched or crimped Front panel cabling Item Description 1 Front panel cable 2 Front video and USB cable Storage cabling The FBWC capacitor pack cabling is shown in the following images The FBWC solution is a separately purchased option This server supports FBWC module installation Flash backed write cache procedures on page 53 in the sys...

Page 84: ...e cage connected to the system board Item Description 1 Power cable 2 Capacitor pack cable 3 560 mm Mini SAS cable Four bay LFF drive cage connected to the SAS enabled riser board Item Description 1 Power cable 2 Capacitor pack cable 3 560 mm Mini SAS cable ...

Page 85: ...m Mini SAS cable for the H220 and P420 controllers 890 mm Mini SAS cable for the H222 and P222 controllers Four bay LFF drive cage connected to a controller in the low profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini SAS cable for the H222 and P222 controllers ...

Page 86: ... configuration Item Description 1 Power cable 2 Capacitor pack cable 3 Two port SATA cable 4 700 mm Mini SAS cable Eight bay SFF drive cage connected to the SAS enabled riser board Item Description 1 Power cable 2 Capacitor pack cable 3 560 mm Mini SAS cable ...

Page 87: ...ll height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 615 mm Mini SAS cable 4 800 mm Mini SAS cable Eight bay SFF drive cage connected to the P420 controller in the full height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 560 mm Mini SAS cable 4 700 mm Mini SAS cable ...

Page 88: ...e expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 615 mm Mini SAS cable 4 800 mm Mini SAS cable Eight bay SFF drive cage connected to the P430 controller in the full height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 Mini SAS Y cable ...

Page 89: ... drive cage connected to the P430 controller in the low profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 Mini SAS Y cable Optical drive cabling Optical drive cabling in the four bay LFF drive cage ...

Page 90: ...Cabling 90 Optical drive cabling in the eight bay SFF drive cage GPU power cabling ...

Page 91: ...Height 4 32 cm 1 70 in Depth for models with LFF drive cage 75 00 cm 29 50 in Depth for models with SFF drive cage 69 90 cm 27 50 in Width 43 46 cm 17 11 in Weight approximate range 13 00 kg to 18 00 kg 28 60 lb to 39 60 lb Power supply specifications Depending on installed options the server is configured with one of the following power supplies HP 460 W CS Gold Hot plug Power Supply 92 efficienc...

Page 92: ...C input 460 W at 200 V to 240 V AC input Maximum peak power 460 W at 100 V to 120 V AC input 460 W at 200 V to 240 V AC input HP 460 W CS Platinum Plus Hot plug Power Supply 94 efficiency Specification Value Input requirements Rated input voltage 100 V AC to 240 V AC Rated input frequency 50 Hz or 60 Hz Rated input current 6 A to 3 A Rated input power 509 W at 115 V AC input 495 W at 230 V AC inpu...

Page 93: ... AC input HP 750 W CS Platinum Plus Hot plug Power Supply 94 efficiency Specification Value Input requirements Rated input voltage 100 V AC to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated input current 9 A to 4 5 A Maximum rated input power 831 W at 115 V AC input 808 W at 230 V AC input BTU per hour 2878 at 100 V AC input 2834 at 115 V AC input 2769 at 200 V AC input 2758 at 230 V AC input...

Page 94: ...ower supply output Rated steady state power W 750 W Maximum peak power W 750 W CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment If this connection is made all of the following must be met This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bondi...

Page 95: ...ification Value Input requirements Rated input voltage 100 V AC 110 V AC to 120 V AC 200 V AC to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated input current 9 1 A at 100 V AC 8 6 A at 110 V AC 6 7 A at 200 V AC Maximum rated input power 897 W at 100 V AC input 1321 W at 200 V AC input BTU per hour 3061 at 100 V AC input 4506 at 200 V AC input Power supply output Rated steady state power 800 ...

Page 96: ...anced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DDR double data rate EM enterprise mainstream HP SSD endurance class ENT enterprise HP Enterprise drive family EV enterprise value HP SSD endurance class FBWC flash backed write cache GPU graphics processing unit HP CS HP Common Slot power supply ...

Page 97: ...ment Log LFF large form factor LRDIMM load reduced dual in line memory module MDL midline HP Midline drive family MLC multilevel cell NAND memory type used in SSDs NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module ...

Page 98: ...ecure Digital SELV separated extra low voltage SFF small form factor SLC single level cell NAND memory type used in SSDs SPP HP Service Pack for ProLiant TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus ...

Page 99: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 100: ...es 33 drives determining status of 79 E electrostatic discharge 26 environmental specifications 90 error messages 69 expansion boards 51 extending server from rack 30 F fan blank 39 40 41 fan module location 81 fan population guidelines 40 FBWC cabling 82 FBWC module 53 FBWC module LEDs 80 flash backed write cache procedures 52 57 front panel cabling 82 front panel components 73 front panel LEDs 7...

Page 101: ...fle 38 power supply blank 34 power supply specifications 90 92 powering down 29 power on password 78 processor air baffle 38 processors 46 Product ID 66 Q QuickSpecs 70 R rack warnings 28 rear panel components 74 rear panel LEDs 75 rear panel accessing 30 recovering the data from the cache 57 redundant fan 40 re entering the server serial number 66 removal and replacement procedures 26 removing se...

Page 102: ...TPM connector 76 troubleshooting resources 69 Trusted Platform Module TPM 68 U UID button 74 UID LED 74 unit identification UID 74 USB connector 73 74 USB support 71 utilities deployment 71 V video connector 73 74 W warnings 27 28 weight 90 ...

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