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HP OMNIBOOK 3000, Reference Manual

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8 

Troubleshooting

Summary of Contents for OMNIBOOK 3000

Page 1: ...HP OmniBook 3000 Reference Guide ...

Page 2: ...reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portio...

Page 3: ...ent EULA contained in the Microsoft documentation The following License Terms govern the use of the software Use Customer may use the software on any one computer Customer may not network the software or otherwise use it on more than one computer Customer may not reverse assemble or decompile the software unless authorized by law Copies and Adaptations Customer may make copies or adaptations of th...

Page 4: ... terminate this software license for failure to comply with any of these terms provided Hewlett Packard has requested Customer to cure the failure and Customer has failed to do so within thirty 30 days of such notice Updates And Upgrades Customer agrees that the software does not include updates and upgrades which may be available from Hewlett Packard under a separate support agreement Export Clau...

Page 5: ... on and off 3 3 To use OmniBook power modes 3 4 To reset the OmniBook 3 5 Using the OmniBook TouchPad 3 6 To control the pointer 3 7 To drag objects 3 7 To scroll without scroll bars 3 8 To configure the TouchPad 3 8 Using the OmniBook Display 3 9 To adjust the display 3 9 About TFT display quality 3 10 Using the OmniBook Keyboard 3 11 To use the Fn hot keys 3 12 To use the Windows 95 keys 3 13 To...

Page 6: ...n the CD ROM drive manually 5 7 To install drivers for the Zip drive 5 7 To insert and eject a Zip disk 5 8 To eject a Zip disk manually 5 8 Connecting External Devices 5 9 To connect an external monitor 5 10 To enable the built in and external displays 5 10 To change display settings in the BIOS Setup Utility 5 11 To connect a parallel device 5 11 To connect a serial device 5 12 To connect an ext...

Page 7: ...ecovery CD 7 10 To update the OmniBook BIOS 7 10 8 Troubleshooting 8 1 Solving Problems 8 3 Accessory Problems 8 3 Audio Problems 8 4 Display Problems 8 4 Floppy Disk Drive Problems 8 5 Hard Disk Drive Problems 8 5 Keyboard Mouse and TouchPad Problems 8 6 Infrared Problems 8 7 Memory Problems 8 8 PC Card PCMCIA Problems 8 8 Performance Problems 8 9 Power and Battery Problems 8 10 Printing Problems...

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Page 9: ...1 Introducing the OmniBook ...

Page 10: ...iBook Library group Online OmniBook Notes For late breaking information available after the manuals were completed see OmniBook Notes in the online OmniBook Library The Introducing Microsoft Windows 95 manual This is shipped with your OmniBook and contains information about using the standard features of Windows 95 HP website http www hp com go omnibook http www2 hp com go omnibook European mirror...

Page 11: ...eaturing the latest mobile technologies available It uses high speed Intel Pentium processors with MMX technology a large TFT displays and high capacity hard drives This chapter describes What s included in the OmniBook shipment OmniBook configuration and model information Available OmniBook accessories Description of OmniBook features ...

Page 12: ... drive cable HP F1380A Main battery HP F1382A This OmniBook Reference Guide Microsoft Windows 95 manual and Certificate of Authenticity Support and Service booklet Quick Start sheet List of optional OmniBook accessories OmniBook Recovery CD Includes Windows 95 recovery operating system drivers and online User s Handbook Windows 95 Companion CD ...

Page 13: ...X technology Memory Display Hard Disk 3000CTX F1392A 233 MHz 16 MB 13 3 TFT XGA 4 0 billion bytes Optional OmniBook accessories HP Part Number Description F1381A F1369A F1387A F1363A F1364A F1365A F1385A F1386A F1384A F1388A F1382A F1383A F1377A F1379A F1380A Port replicator Monitor stand 20X internal CD ROM drive 16 MB RAM expansion module 32 MB RAM expansion module 64 MB RAM expansion module 2 1...

Page 14: ...e main external features of the computer OmniBook Front View TouchPad Status panel Internal speaker Floppy disk drive You can also install a Zip drive a CD ROM drive or a secondary battery Main battery Latch to open OmniBook Battery charging light Power button Internal speaker Click buttons Internal microphone ...

Page 15: ... View OmniBook Back View XGA out Docking port PC Card slots Eject buttons Parallel port Audio line in Microphone in Headphone out AC adapter Serial port System off button PS 2 mouse keyboard Universal Serial Bus USB Infrared port Kensington lock Hard disk drive ...

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Page 17: ...2 Setting Up the OmniBook ...

Page 18: ...to set up the OmniBook with the factory installed Windows 95 operating system or how to add OmniBook specific software and devices drivers to your custom build This chapter includes Setting up Windows 95 Configuring the OmniBook using the BIOS Setup Utility ...

Page 19: ...pter C A U T I O N Use only the HP adapter model F1377A with this product Using any other ac adapter could damage the OmniBook and void your warranty 1 Connect the power cord to the ac adapter then plug the cord into an ac outlet The indicator light on the ac adapter shines when the adapter is powered 2 Connect the ac adapter to the OmniBook s left side as shown The HP F1379A automobile adapter is...

Page 20: ...me it takes you through a series of setup screens including installation of the operating system 1 Plug in the ac adapter 2 Press the blue power button The Windows 95 Setup program starts automatically 3 After you accept the License Agreement and enter the Product ID printed on the Certificate of Authenticity on the Microsoft Introducing Windows 95 book click OK to continue setting up Windows 95 ...

Page 21: ...ty that enables you to make changes to the system configuration and tailor the operation of your OmniBook to your individual work needs The setting made in the BIOS Setup utility generally control the hardware and consequently have a fundamental affect on how the OmniBook operates This section describes the BIOS Setup Utility menus and options in detail ...

Page 22: ...nt press F10 or use the Exit menu to exit the BIOS Setup Utility If the settings cause a conflict between devices during reboot the system prompts you to run BIOS Setup and the conflicting settings are marked Main Menu Default System Time Sets the time using 24 hour format System Date Sets the date using mm dd yy format Floppy Drive Sets the floppy drive type Hard Disk Sets the hard disk drive typ...

Page 23: ...onfigured by the BIOS specified or automatic or by a PnP operating system Enabled Base I O address Sets the I O address and interrupt 3F8h IRQ4 Infrared Port Sets how the infrared port is configured by the BIOS specified or automatic or by a PnP operating system Disabled Mode Sets the hardware to support SIR Standard IR ASK IR or FIR Fast IR infrared communications Driver installation required SIR...

Page 24: ...he DMA channel for recording DMA0 MPU Device Sets how the MIDI capability is configured by the BIOS specified or automatic or by a PnP operating system The port replicator provides a MIDI port but not the OmniBook Disabled MPU I O address Sets the MIDI I O address 330h Interrupt Sets the interrupt IRQ9 Security Menu Default System Password is Shows whether a password is set Clear Set System Passwo...

Page 25: ...abled 4min Hibernate after 4 hours Sets whether the computer goes from Suspend to Hibernate power mode after the indicated period of inactivity Skips Suspend mode if that time out is disabled Enabled Hard Disk Time out Sets the period of hard disk inactivity after which the hard disk stops spinning 30sec Time out on AC Sets whether power management time outs occur while the ac adapter is connected...

Page 26: ...tte drive 2 Hard drive 3 CD ROM drive Exit Menu Save Changes and Exit Saves Setup changes exits and reboots Discard Changes and Exit Discards Setup changes since last save exits and reboots Get Default Values Restores all default settings and stays in Setup Load Previous Values Discards Setup changes since last save and stays in Setup Save Changes Saves Setup changes and stays in Setup ...

Page 27: ...3 Getting Comfortable ...

Page 28: ... you get familiar with basic operation including how to Start and stop the OmniBook including power modes Use the OmniBook TouchPad Adjust the OmniBook display Use the OmniBook keyboard Check the status of the OmniBook status panel and battery lights Protect the OmniBook ...

Page 29: ...lly if the computer is inactive for about 2 minutes by default Suspend Press the blue power button to suspend activity when the OmniBook is on The OmniBook restores your previous work session when you turn it back on or From the Start menu click Suspend or Press Fn R or Close the lid for more than 2 seconds also suspends the computer If an external monitor is connected closing the lid merely turns...

Page 30: ...s significant power Saves current session in RAM Restarts quickly Instant On Loses network connections Press the power button to resume Press Fn F12 or allow time out Hibernate Mode Saves to disk then reboots Saves maximum power Saves current session on Disk Press the power button to turn on and restore the current session Click Start Shut Down recommended or Press blue power button longer than 4 ...

Page 31: ...restart Windows 1 If possible shut down Windows 2 Press the blue power button for 4 seconds or if this fails Insert a pen or straightened paper clip into the recess on the back panel as shown 3 After the computer shuts down press the blue power button to turn it on System Off button Insert a paper clip then press the blue power button to reset the OmniBook ...

Page 32: ...ated in front of the TouchPad The TouchPad controls the motion and speed of the pointer on the screen The click buttons work like those on a standard mouse what the buttons do depends on the software being used This section describes how to Control the pointer Drag objects without using buttons Scroll through a document without using scroll bars Configure the TouchPad learn more and get help ...

Page 33: ...d in the direction you want the pointer to move 2 To select an item click the left button or Tap on the surface of the TouchPad To double click tap twice Hint To customize the operation of the TouchPad click Start Settings Control Panel Mouse TouchPad To drag objects 1 First move the pointer over the item 2 Tap twice and leave your finger pressed on the TouchPad 3 Use your finger on the TouchPad t...

Page 34: ...he scrolling motion is touch sensitive the harder you press the faster the scrolling To configure the TouchPad The TouchPad has settings to adjust its sensitivity speed and how it interprets taps There are also optional enhancements to choose from There is online Help and a tutorial to explain the details 1 Double click My Computer Control Panel Mouse 2 Click TouchPad Enhancements Get detailed onl...

Page 35: ...it graphics controller with 2 MB video RAM and Zoomed Video enabled by default This section describes How to adjust the display brightness The HP TFT quality statement To adjust the display To maximize your battery operating time set the brightness to the lowest comfortable setting so that the internal light uses less power Press Fn F1 to decrease the brightness Press Fn F2 to increase the brightn...

Page 36: ...ay be visible under varying display conditions and can appear as bright dim or dark spots This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP OmniBook display HP OmniBook TFT displays meet or exceed all TFT manufacturer s standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfect...

Page 37: ...sociated with ergonomic injury For information about reducing your risk see the Working in Comfort instructions provided in the online OmniBook Library and in Windows Help They are also available at our website http www hp com mcd ergo This section describes the special features of the OmniBook keyboard including Fn hot keys Windows 95 keys Embedded keypad ...

Page 38: ...n external display and simultaneous displays Fn F6 For use with two batteries Briefly displays the individual battery status for each battery then resumes displaying the combined battery status For complete information about battery status see page 3 14 Fn F7 Toggles the sound on and off mutes sound Fn F8 Toggles the built in keypad on and off Does not affect an external keyboard If Num Lock is on...

Page 39: ...rinted in gray on the front faces of those keys 1 Press Fn F9 to turn Num Lock on and off 2 Press Fn F8 to turn the embedded keypad on and off or To temporarily turn on the embedded keypad hold Fn while typing a key Hint Num Lock Consider leaving Num Lock on all the time Then when you want to use the embedded keypad on your built in keyboard turn it on by pressing Fn F8 or by holding Fn for each k...

Page 40: ...from right to left represents a 10 charge The upper and lower triangles indicate the presence of main upper and secondary lower batteries A triangle blinks when that battery is charging or is in use The main battery charges first discharges last If two batteries are installed and ac power is not connected the gauge reports the percent of total charge where both batteries are included For example i...

Page 41: ...e of these built in drives Floppy disk drive The OmniBook is accessing the floppy disk drive PC Card There is activity between the PC Card and the computer Suspend mode These symbols flash from left to right when the OmniBook is suspended turned off by pressing the power button briefly If ac power is not connected the green power light also blinks slowly Caps Lock Caps Lock is active Num Lock Num ...

Page 42: ...en light Battery charging Blinking light Not charging if ac power on or OmniBook in Suspend mode if ac power off No light Not charging ac power off Battery Lights The battery itself has four square lights that indicate charge status when you press the square black button on the battery Each light represents 25 charge The green lights on the main battery or secondary battery indicate its charge lev...

Page 43: ...Setup Utility 1 Reset the computer and press F2 when prompted to enter the BIOS Setup Utility Active keys are described along the bottom of the screen The TouchPad does not work in BIOS Setup 2 Select the Security menu 3 Select Set System Password then press ENTER 4 Type the new password then press ENTER The password can contain up to eight alphanumeric characters and it is not case sensitive 5 Ty...

Page 44: ...er in the Support and Service booklet To delete a password 1 Reset the computer and press F2 when prompted to enter the BIOS Setup Utility Active keys are described along the bottom of the screen The TouchPad does not work in BIOS Setup 2 Select the Security menu 3 Select Set System Password then press ENTER 4 Type the current password then press ENTER 5 Press ENTER at the Enter New Password promp...

Page 45: ...ble The Kensington MicroSaver lock system works with these connectors and is available at many computer stores The same lock works with an OmniBook port replicator Protecting the Hard Disk Drive and Memory When you have a Kensington MicroSaver lock system connected to the OmniBook the lock blocks removal of the hard disk drive and memory modules from the OmniBook ...

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Page 47: ...4 Power Management ...

Page 48: ...g The battery status indicator shows the remaining battery charge Built in warnings are displayed for low battery conditions The OmniBook automatically turns off when the battery charge gets too low your session continues when you start recharging the battery or insert a fresh battery Data on any of the drives is not affected by a low battery unless the battery runs down completely while writing d...

Page 49: ... to preserve the battery Important Running external connections is a power intensive operation that significantly shortens the length of a battery session Whenever possible connect the ac adapter when using external connections This section describes how to Check the battery status Update the battery status indicator Respond to a low battery warning Recharge a battery Replace the main battery Inst...

Page 50: ...es first discharges last See Battery Status on page 3 14 for more information about the battery indicators Low battery The outline blinks when the battery charge is critically low The OmniBook also beeps Defective battery No battery activity no charging If a left bar appears in the far left of the battery cell the battery is overheated so charging stops AC power connected AC power is connected If ...

Page 51: ...tery Charging the battery takes about 1 5 hours when the computer is off or suspended or about 2 2 hours when the computer is in use C A U T I O N The ac adapter is normally warm to the touch whenever it s plugged into an ac outlet The OmniBook is normally warm while it s charging Don t charge it in a briefcase or other confined space as this may cause the battery to overheat 1 Connect the power c...

Page 52: ... the ac power indicator stops blinking in the status panel Charging stops when the battery is fully charged Because of rounding a battery indicator can show a full battery before it s fully charged The ac power indicator stops blinking only when the battery is actually full You can continue working while the battery is charging ...

Page 53: ...r disposed of properly C A U T I O N If you have any unsaved data it and your current work session will be lost when you remove the battery unless the computer is connected to ac power or a secondary battery is installed 1 Save your work 2 From the Start menu shut down the OmniBook 3 Slide the safety latch for the battery compartment into its recess 4 Slide and hold the release latch then slide ou...

Page 54: ...available including a CD ROM drive and secondary battery See page 5 4 for more information about plug in modules 1 Slide the safety latch for the plug in slot into its recess 2 Slide and hold the release latch then slide out the module 3 Slide the secondary battery module into the plug in slot 4 Close the safety latch A lower triangle appears next to the battery icon in the status panel ...

Page 55: ...ok uses Advanced Power Management APM to conserve battery power You can take steps to optimize your battery operating time This section describes how to Save battery power Specify the automatic time out settings Handle and store the battery safely Maintain and preserve battery life ...

Page 56: ...he OmniBook off whenever you will not be using it for several hours or more press the blue power button for more than 4 seconds or select Start menu Shut Down The current session is not saved Turn the brightness of the display down to the lowest comfortable level This reduces the backlight power which can increase the battery operating time by as much as 15 Set the automatic time out settings to e...

Page 57: ...nt Mode Press the spacebar F5 or F6 to pick an option other than Disabled Maximum Power Savings The time out settings are defined for best power savings relatively short time outs Maximum Performance The time out settings are set for fast performance with some power conservation relatively long time outs Customized You determine each setting for Smart CPU Mode Standby Time out Suspend Time out Hib...

Page 58: ...o high storage temperatures above 60 C 140 F When the battery is not in use store it in the battery pouch provided When discarding a battery pack contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries To obtain a replacement battery contact your local dealer or HP sales office Do not charge the battery pack if the ambient temperature excee...

Page 59: ...5 Making Connections ...

Page 60: ...chapter describes procedures to expand the capabilities of your OmniBook including how to Use OmniBook plug in accessory modules illustrated below Connect external devices Secondary battery CD ROM drive Floppy disk drive Zip drive ...

Page 61: ...disk drive a Zip drive or a secondary battery This section describes how to Replace a plug in module in the OmniBook Install the floppy disk drive externally Insert and eject a floppy disk Insert and remove a CD Use the CD ROM safely Open the CD ROM drive manually Install drivers for the Zip drive Insert and eject a Zip disk Eject a Zip disk manually ...

Page 62: ...n Windows 95 This is not necessary if you are removing and installing the floppy disk drive or secondary battery 2 Slide the safety latch for the plug in slot into its recess 3 Slide and hold the release latch then pull out the module as shown 4 Insert the new plug in module 5 Close the safety latch C A U T I O N If inserting another plug in module be sure the safety latch is open Otherwise you co...

Page 63: ...ot use both an external floppy disk drive and a plug in floppy disk drive Connect the external floppy drive cable to the OmniBook parallel port To insert and eject a floppy disk C A U T I O N Do not insert or remove a floppy disk while the OmniBook is actively reading or writing data Otherwise you could lose data or the OmniBook could stop responding 1 Hold the disk with its face up then slide it ...

Page 64: ...data 1 Press the button on the face of the CD ROM drive 2 Place the CD into the drive and gently press down to seat the CD on the spindle or Remove the CD 3 Close the door to the drive To use the CD ROM drive safely If the unit requires service contact an authorized HP service center see the OmniBook Support and Service booklet Do not attempt to make any adjustment of the unit Avoid direct exposur...

Page 65: ...aining drivers and software for the Zip drive Follow these steps to set up this software 1 Set up a CD ROM drive for your OmniBook The Zip drive does not have to be installed at this time 2 Insert the Zip CD in the CD ROM drive 3 Click Start Run then type drive install and click OK where drive is the drive letter of the CD ROM drive For example type d install if the CD ROM is drive D This installs...

Page 66: ... the Zip disk gently press the eject button on the front of the Zip disk drive Do not use force The green busy light blinks as the disk spins down The drive takes a few seconds to eject the disk The Zip drive automatically ejects the disk when you shut down your OmniBook Store all your Zip disks in the protective case when not in use To eject a Zip disk manually The OmniBook must be on for normal ...

Page 67: ...t before using it This might include setting switches to configure the equipment so that it will operate properly with the OmniBook and the software you plan to use This section describes how to Connect an external monitor Enable the built in and external displays Connect a parallel device Connect a serial device Connect an external PS 2 keyboard or PS 2 mouse Connect a Universal Serial Bus USB de...

Page 68: ...a power source and turn it on 4 If the external monitor has a different resolution from the internal display adjust the display properties My Computer Control Panel Display Settings Hint If the external display does not work try pressing Fn F5 to activate it This keystroke combination toggles the display from internal to external to both To enable the built in and external displays For a temporary...

Page 69: ...ress ENTER to view choices 5 Select External Internal or Both 6 Press F10 to save settings and exit Setup To connect a parallel device The parallel port uses a standard 25 pin connector most commonly used for connecting a printers These include dot matrix ink jet and laser printers The parallel port supports both EPP and ECP capabilities if selected in BIOS Setup Connect the parallel printer cable...

Page 70: ...elect Standard Serial Mouse in Control Panel Mouse General Change To connect an external keyboard or PS 2 mouse The 6 pin PS 2 port allows you to attach an external keyboard or a PS 2 compatible mouse to the OmniBook 1 Press the power button for one second to suspend the OmniBook 2 Plug the mouse or keyboard PS 2 cable into the PS 2 port on the OmniBook If the device has a PC type jack first conne...

Page 71: ...SB port the OmniBook s port replicator provides two USB ports Attach the USB cable to the USB port Windows 95 automatically recognizes the USB device Some USB devices can be connected to the OmniBook in series with other USB devices this is called a daisy chain connection Note If you have problems making this connection contact the vendor of the peripheral device as well as Hewlett Packard for the...

Page 72: ...I II and III PC Cards PCMCIA and CardBus You can use two type I or II cards or one type III card The lower card slot slot zero supports Zoomed Video which allows high quality multimedia presentations 1 Hold the card with its face up and its connector holes toward the card slot 2 Slide the PC Card into the slot until it is flush with the OmniBook A double beep signals that the PC Card is recognized...

Page 73: ...iBook could stop responding When the card is active the PC Card indicator appears on the status panel 1 Click the PC Card indicator in the taskbar then click Stop This protects your data and avoids unexpected problems You can restart the card by removing it then inserting again 2 Press the ejector button once to pop the button out 3 Press the eject button again to eject the PC Card PC Card indicat...

Page 74: ...rd as described in the Support and Service booklet Manufacturer Card Description Operating System Tested Ositech Combination Ethernet Lan 33 6 Modem Windows 95 Windows NT 4 0 Ositech Seven of Diamonds 10 100 Ethernet Adapter Windows 95 Windows NT 4 0 Xircom Combination Ethernet Lan 56K Modem Windows 95 Windows NT 4 0 Xircom CardBus 10 100 Ethernet Lan Adapter Windows 95 Windows NT 4 0 Olicom Go Ca...

Page 75: ...al stereo jacks They are not compatible with two terminal mono plugs Connecting a mono plug into the speaker out jack may damage the OmniBook Attach the audio cable to the corresponding audio port Note When you plug a device into the microphone in port the built in microphone automatically turns off When you plug a device into the speaker out port the built in speakers automatically turn off Line ...

Page 76: ... type shipped with the OmniBook do not use an ac adapter from another product Using an improper adapter could damage the OmniBook and will make your warranty invalid 1 Plug the power cord into the ac adapter then into an ac outlet Plug the ac adapter into the port replicator 2 Slide the OmniBook s rear port door to the left ...

Page 77: ...n the port replicator platform with the back of the computer facing the port replicator s docking connector 4 Position your fingers on the platform grips as shown below Use your thumbs to push the computer firmly toward the port replicator until the OmniBook slides into place ...

Page 78: ...aking Connections Connecting External Devices 5 20 To undock the OmniBook 1 Raise the release lever at the top of the port replicator 2 After removing the OmniBook push the release lever back into place ...

Page 79: ...t enabled You must install the appropriate IR driver and enable it in BIOS Setup For details refer to the drivers Readme files located in OmniBook drivers Win95 Line up the OmniBook s IR port and the other IR port in as straight a line as possible The two ports should be no more than 1 meter apart with no obstructions in between Noise from nearby equipment can cause transmission errors To check th...

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Page 81: ...6 Expanding the OmniBook ...

Page 82: ...at can be added to the OmniBook components installed inside the computer rather than connected to the computer s I O ports This chapter describes procedures to expand or update the capabilities of your OmniBook including how to Install a hard disk drive Install a RAM expansion module ...

Page 83: ...a new hard disk drive To replace the hard disk drive You ll need a small Phillips screwdriver to remove the hard disk drive 1 From the Start menu shut down the OmniBook 2 Unplug the ac adapter if present and remove the battery 3 Remove the two screws from the bottom of the hard disk drive holder 4 Pull out the hard disk drive 5 Insert the new drive and replace the hard disk drive screws 6 Insert t...

Page 84: ... 5 for instructions To replace the hard disk drive holder If you are installing a new hard drive that does not have a plastic holder you can remove the holder from the old hard drive You ll need a small Phillips screwdriver for this procedure 1 Remove the four screws from the sides of the carrier 2 Swing out the free end of the hard drive about 90 then gently pry off the connector from the hard dr...

Page 85: ...re package from the OmniBook website http www hp com go omnibook Follow the instructions provided 1 Connect the ac adapter to the OmniBook 2 Insert the Support Utility disk in the floppy disk drive or insert the bootable Recovery CD in your CD ROM drive If you are using the Recovery CD to boot from verify that the CD ROM is listed before the Hard Drive in the Boot menu by rebooting and pressing F2...

Page 86: ...llowing caution information C A U T I O N Handle the RAM module only by its edges Otherwise you may damage the module due to electrostatic discharge Static electricity can permanently damage computer chips It is therefore important to discharge the static electricity from your body before installing the memory module Discharge your body s electricity by touching the metal shielding around the conn...

Page 87: ... mm toward the hard disk drive opening then lift off the cover 4 Insert the RAM board into the connector at about a 30 angle then press down at both sides until it latches 5 Place the RAM cover about 3 mm from its closed position then slide it closed 6 Insert the hard disk drive and battery ...

Page 88: ...re 1 From the Start menu shut down the OmniBook 2 Unplug the ac adapter if present and remove the battery 3 Remove the hard disk drive see page 6 3 4 Slide the RAM cover about 3 mm toward the hard disk drive opening then lift off the cover 5 Release the two latches at the sides of the RAM board When you release the latches the free edge of the board pops up ...

Page 89: ...Expanding the OmniBook Installing RAM Expansion Modules 6 9 6 Pull the board out of the connector 7 Insert the hard disk drive and battery ...

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Page 91: ...7 Installing Software ...

Page 92: ...install or recover a factory installed version of the Windows 95 operating system drivers for other operating systems OmniBook files This section describes how to Locate files on the Recovery CD Set up a PC Card or parallel port CD ROM drive Install an operating system and drivers Install OmniBook files such as the User s Handbook ...

Page 93: ... individual audio video infrared and PC Card drivers for various operating systems including the following o MS DOS o Windows for Workgroups o Windows NT 4 0 Each driver has a README file with instructions Install a PC Card or parallel port CD ROM drive from a floppy boot disk A CD ROM drive is required for installing drivers from the Recovery CD Install an operating system other than Windows 95 f...

Page 94: ... s Handbook or to copy the OmniBook Notes and Support files to the OmniBook directory on your hard drive DRIVERS Use this to manually install individual audio video infrared and PC Card PCMCIA drivers for Windows NT 4 0 Windows 95 and Windows for Workgroups Look for the specific driver for the specific version of your operating system Each driver has a README file with instructions MANUALS Use thi...

Page 95: ...he particular requirements for your device 1 Connect the ac adapter to the OmniBook 2 If you do not have an OmniBook 3000 Support Utility disk create one now After inserting a formatted floppy disk in the floppy drive do one of the following On a factory software installation click Start Programs OmniBook Create Support Utility Disk On any computer run makesupp bat from the Omnibook Drivers Hputil...

Page 96: ...configure the OmniBook in a corporate networked environment Different versions of an operating system require different drivers so make sure to select the appropriate driver The equipment you need are the OmniBook its ac adapter a floppy disk drive and a CD ROM drive You also need the Support Utility floppy disk If you have not already created one see page 7 5 C A U T I O N Before you start instal...

Page 97: ...OmniBook Files This section describes how to Install the Windows 95 operating system factory installation Install the OmniBook online User s Handbook Use the Recovery CD programming service Recover a damaged Recovery CD or hard disk drive Update the OmniBook BIOS ...

Page 98: ...or parallel port CD ROM drive connect it see page 7 5 for instructions about modify the Support Utility disk 3 Insert the Recovery CD in CD ROM drive 4 Insert the Support Utility disk in the floppy disk drive 5 Press CTRL ALT DEL to reboot the OmniBook The MS DOS Startup menu appears 6 Choose Recover Windows 95 from OmniBook Recovery CD 7 Follow the setup instructions on the screen 8 When prompted...

Page 99: ...ive on page 7 5 3 Insert the Recovery CD in the CD ROM drive 4 From the OmniBook Hputils Disk1 directory on the CD double click setup exe The OmniBook Application Software Setup screen appears 5 Click Next 6 Click OmniBook Online Documentation 7 Click Install Now To use the Recovery CD programming service If you need to recover an operating system OmniBook drivers or any other program on the Recov...

Page 100: ...ort Services C a u t i o n Because a BIOS update replaces the previous version it is very important you follow these instructions exactly Otherwise the OmniBook may be damaged The BIOS update process resets the configuration settings in the BIOS Setup Utility except for the PC Identification and Password 1 From the Start menu shut down the OmniBook 2 Connect the ac adapter to the OmniBook 3 Remove...

Page 101: ...8 Troubleshooting ...

Page 102: ...hnical information about the OmniBook on the Internet visit the Support website at http www hp com go omnibook See other books about Windows MS DOS and other applications Check your local library or bookstore Contact your dealer or contact Hewlett Packard see the OmniBook Support and Service booklet or OmniBook Support in the online OmniBook Library Get information about system resources interrupt...

Page 103: ...ected Try using the corresponding OmniBook port while undocked If you can t boot from a CD in the CD ROM drive Check boot order in BIOS Setup Boot menu Make sure you are using an internal OmniBook CD ROM drive You cannot boot from an external CD ROM drive Check that the CD is bootable Reset the OmniBook If the Zip drive isn t working Make sure the Zip drive is seated correctly remove and reinsert ...

Page 104: ...settings in BIOS Setup from the System Devices menu check that Audio is enabled Check software controls for recording sound Sound Recorder under Program Accessories Display Problems If the OmniBook is on but the screen is blank Press the space bar to see if the computer is in Standby mode Press Fn F1 or Fn F2 to adjust the display Press Fn F5 in case the internal display was disabled Do this three...

Page 105: ...Disk Drive Problems If the OmniBook s hard drive doesn t spin Check the power source Remove and reinsert the hard drive See page 6 3 for instructions If the hard disk makes buzzing or whining noise Back up the drive immediately Check for alternate noise sources such as a PCMCIA drive or fan If files are corrupted Run a virus scan program Boot to DOS and run CHKDSK to look for problems run CHKDSK f...

Page 106: ... exiting and restarting Windows to make the OmniBook TouchPad active again Press the blue power button to suspend the OmniBook then turn it on again without moving the pointer Reset the OmniBook If the embedded numeric keypad doesn t work Press and hold the Fn key to temporarily access the embedded keypad If a PS 2 keyboard and mouse with Y adapter don t work This configuration is not supported Yo...

Page 107: ...cated in OmniBook drivers Win95 Check that only one application is using the infrared port If you have a Standard IR and Fast IR machine communicating with each other make sure that they are set to the highest common speed 115200 baud Remove any PC Cards An IRQ conflict is possible if two PC Cards are plugged in If an infrared printer doesn t print Make sure the infrared light path is not blocked ...

Page 108: ...ory troubleshooter Check for amount of free drive space If you are having memory problems running MS DOS programs in Windows Help use the MS DOS troubleshooter PC Card PCMCIA Problems If the OmniBook doesn t recognize a PC Card Remove and reinsert the PC card If the card requires an IRQ check that there is one available Look in Windows Device Manager Check the OmniBook website for information abou...

Page 109: ...rmal Windows 95 behavior background processing can affect response time If the hard disk has spun down to conserve power it can take several seconds to spin up Run BIOS Setup and increase the hard disk time out Certain background operations such as virus scans can affect performance while they re running Some file browsers may be unresponsive while they re processing a graphic image or waiting for...

Page 110: ...time has gotten shorter and the battery is more than a year or two old you may need to replace the battery Turn down the display brightness Check the Power Management settings in BIOS Setup Make sure they are set to Maximum Power Savings If the battery doesn t charge Make sure the ac adapter is plugged into the power source Check that the battery is fully installed and locked in place Turn off the...

Page 111: ...necessary press CTRL ALT DEL to reboot If nothing happens insert a paper clip into the system off button on the back side of the OmniBook between the parallel and VGA out ports If the OmniBook doesn t suspend automatically If you have a connection to another computer the OmniBook doesn t suspend if the connection is actively in use Check the time out settings in the BIOS Setup Utility Make sure th...

Page 112: ...errors Make sure Windows is running infrared printing is supported only while Windows is running An infrared driver must be installed and the BIOS Setup setting must be enabled For details refer to the drivers Readme files located in Omnibook Drivers In Windows Help use the Print Troubleshooter If the left edge of printed output is missing If the printer you are using is a 600 dpi dots per inch pr...

Page 113: ... device driver to the corresponding COM port which is selected for the serial port option Check the port connection may be loose If a serial modem doesn t work properly In Windows Help use the modem troubleshooter Check the port connection may be loose If an I O card stops communicating properly It may have been reset if the OmniBook suspended or turned off Exit and restart the application If the ...

Page 114: ...ponse the unit requires service If the OmniBook doesn t boot from battery power Make sure the battery is properly inserted Check battery level on status panel and battery LEDs Check battery contacts If available try another battery If the OmniBook doesn t boot from the floppy disk drive Check the floppy drive cable connection Try using an alternate connection with or without floppy cable Check boo...

Page 115: ...9 Specifications and Regulatory Information ...

Page 116: ...e online OmniBook manuals don t answer even after looking in the contents and index you can contact Hewlett Packard at the address or phone number listed in the Support and Service booklet or in OmniBook Support in the online OmniBook Library Please have your OmniBook with you To clean the OmniBook You can clean the OmniBook with a soft cloth dampened either in clean water or in water containing a...

Page 117: ...end resume capability Battery life 2 5 3 hours varies with type of usage for one battery AC adapter 100 to 240 Vac 50 to 60 Hz input 19 Vdc 2 4 A output Mass Storage 4 0 GB or 2 1GB removable hard drive 1 44 MB internal external floppy drive swap with optional 20X CD ROM drive or optional second battery Optional removable 20X CD ROM drive 20X maximum 14X average Optional removable Zip drive RAM 16...

Page 118: ... colors keyboard PS 2 mouse audio MIDI joystick and power in ports Preinstalled Software Microsoft Windows 95 Windows 95 compatible Plug and Play Advanced Power Management APM 1 2 DMI 1 1 under Windows 95 with HP TopTools Online documentation OmniBook Recovery CD ROM included Centralized worldwide BIOS and driver update service Windows NT Support Windows NT 4 0 certified APM 1 2 and PC Card Plug a...

Page 119: ... SCU settings may change some of the entries System Interrupts 0 System timer 1 Keyboard 2 Cascade to IRQ 9 3 Free or COM2 infrared port if enabled 4 COM1 serial port 5 Crystal sound 6 Floppy drive 7 LPT1 ECP parallel port 8 Real time clock 9 Free or MIDI if enabled 10 Universal Serial Bus USB assigned by Windows 95 driver 11 CardBus controller assigned by Windows 95 driver 12 TouchPad 13 Numeric ...

Page 120: ...al CD ROM 1F0 1F7 Internal hard disk 200 207 Joystick 220 22F Crystal sound 376 Secondary HDD controller internal CD ROM 378 37F LPT1 printer port 388 38B Sound 3B0 3BB VGA adapter 3C0 3DF VGA adapter 3E0 3E1 PCMCIA controller 3F0 3F5 Floppy controller 3F6 Primary HDD controller 3F7 Floppy controller 3F8 3FF COM1 serial port DMA Channels 0 Sound record 1 Sound playback 2 Floppy drive 3 LPT1 ECP pa...

Page 121: ...power cords listed below To purchase a power cord including one for a country not listed below or a replacement ac adapter HP part number F1377A contact your local Hewlett Packard dealer or Sales and Service office Power Cords Country Rated Voltage and Current HP Part Number Canada Mexico Philippines Taiwan United States 125 Vac 3 A 8120 6313 East and West Europe Egypt Saudi Arabia 250 Vac 2 5 A 8...

Page 122: ... booklet for your local HP contact Do not disassemble There are no serviceable parts inside Do not dispose of the battery pack in fire or water Handle a damaged or leaking lithium ion battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention Do not expose ...

Page 123: ... to make any adjustment of the unit Avoid direct exposure to the laser beam do not open the unit CLASS 1 LASER PRODUCT LASER KLASSE 1 LED Safety The infrared port located on the back panel of the OmniBook is classified as a Class 1 LED light emitting diode device according to International Standard IEC 825 1 EN60825 1 This device is not considered harmful but the following precautions are recommen...

Page 124: ...the unlikely event that there is interference to radio or television reception which can be determined by removing the unit s batteries and ac adapter try the following Reorienting or relocating the receiving antenna Relocating the OmniBook with respect to the receiver Connecting the OmniBook ac adapter to another power outlet Connections to Peripheral Devices To maintain compliance with FCC Rules...

Page 125: ...t accept any interference received including interference that may cause undesired operation Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicabl...

Page 126: ...ons Safety IEC 950 1991 A1 A2 EN 60950 1992 A1 A2 IEC 825 1 1993 EN60825 1 1994 Class 1 EMC CISPR 22 1993 EN 55022 1994 Class B 1 EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4kV CD 8kV AD IEC 801 3 1984 prEN 55024 3 1991 3V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV signal lines 1 0kV power lines Supplementary Information The product herewith complies with the requirements of the Low Voltage D...

Page 127: ...ces configuring 2 8 connecting 5 17 drivers 7 3 7 4 mono plugs 5 17 muting 5 17 troubleshooting 8 4 auto adapter 1 7 B base I O address 2 7 battery charging 4 5 charging light 1 6 defective 4 4 installing main 4 7 installing secondary 4 8 low warning 4 5 operating time 4 6 4 10 overheated 4 4 safeguards 4 2 safety 4 7 saving power 4 10 troubleshooting 8 10 BIOS resources 9 5 updating 7 10 brightne...

Page 128: ...s 8 5 creating hibernate partition 6 5 Support Utility Disk 6 5 D daisy chain connection 5 13 default values 9 5 devices anti static 6 6 audio 5 17 boot order 2 10 conflicts 2 6 connecting 5 9 drivers 7 3 7 4 MIDI 2 8 parallel 5 11 serial 5 12 USB 5 13 video display 2 6 display impact on operating time 4 10 options 5 10 quality statement 3 10 resolution 3 9 scrolling 3 8 troubleshooting 8 4 DMA ch...

Page 129: ...oving 6 2 6 3 security 3 19 troubleshooting 8 5 hardware specifications 9 3 hibernate mode 3 4 3 12 partition 6 5 hot keys 3 12 HP applications 7 9 I infrared configuring port 2 7 light path 8 7 port connecting 5 21 printing 8 7 troubleshooting 8 7 InkJet printer 5 11 inserting CD 5 6 installing hard disk drive 6 3 HP software 7 4 operating systems 7 4 PC Cards 5 14 RAM 6 6 secondary battery 4 8 W...

Page 130: ...recovering 4 0 950 B 7 8 Windows NT 4 0 7 6 Ositech Ethernet Lan 33 6 Modem 5 16 Seven of Diamonds 10 100 Ethernet Adapter 5 16 P parallel device configuring port 2 7 connecting 5 11 troubleshooting 8 13 partition hibernate 6 5 password deleting 3 18 setting 3 17 system 2 8 PC Cards CardBus 10 100 Ethernet Lan Adapter 5 16 compatible 5 16 Ethernet Lan 33 6 Modem 5 16 Ethernet Lan 56K Modem 5 16 Go...

Page 131: ...4 Recovery CD contents 7 4 drivers 7 6 programming service 7 9 replacing 7 10 regulatory information 9 10 reinstalling HP applications 7 9 Windows 95 4 0 950 B 7 8 release latch 4 7 removing hard disk drive 6 2 6 3 main battery 4 7 PC Cards 5 15 secondary battery 4 8 removing CD 5 6 replacing hard drive 6 3 S safety CD ROM 5 6 ergonomics 9 8 laser 5 6 9 9 latch 4 7 LED 9 9 power 9 7 voltage 9 7 sa...

Page 132: ... memory 9 6 system interrupts 9 5 T tapping items 3 7 time out defaults 2 9 power savings 3 4 setting 4 11 TouchPad configuring 3 8 customizing 3 7 dragging objects 3 7 enhancements 3 8 introduction 3 6 location 1 6 scrolling 3 8 settings 3 8 troubleshooting 8 6 tutorial 3 8 troubleshooting audio devices 8 4 CD ROM drive 8 3 display 8 4 floppy disk drive 8 5 hard disk drive 8 5 infrared 8 7 keyboa...

Page 133: ...ion 1 2 license agreement 2 4 setting up 2 3 version 4 0 950 B 7 8 Windows NT 4 0 7 6 compatible PC Cards 5 16 installing drivers 7 3 support 9 4 Windows Sound System 2 8 Working in Comfort 9 8 X Xircom CardBus 10 100 Ethernet Lan Adapter 5 16 Ethernet Lan 56K Modem 5 16 Y Y adapter 8 6 Z Zip drive ejecting 5 8 inserting 5 8 installing drivers 5 7 zoomed video 3 9 5 14 9 3 ...

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