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HP j6700 Service Handbook Download Page 36

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Chapter 3

Troubleshooting

Chapter Overview

Chapter Overview

This chapter contains the following main sections:

• Introduction to Troubleshooting

• Flowcharts for Troubleshooting

• Dealing with a Boot Failure

• Identifying LCD-Indicated Conditions

• Running System Verification Tests

• Running ODE-Based Diagnostics

• LED Diagnostics

Introduction to Troubleshooting

To troubleshoot HP VISUALIZE J6700 workstations, you must be familiar with the
HP-UX operating system and be able to start and stop processes. You should also be
familiar with the boot ROM diagnostics, ISL diagnostics, and the Support Tools Manager
online tests, which are described in this chapter.

First note any error or status messages, and then run the power-up boot ROM diagnostics,
known as Selftest. If the Selftest diagnostics fail, replace the FRU that is indicated. If the
tests pass but you still suspect a problem, run the ISL diagnostics and the Support Tools
Manager online tests.

For a complete description of using ISL diagnostics and using the Support Tools Manager,
see the Support Media User’s Manual (Part Number B3782-90176).

Flowcharts for Troubleshooting

The following four figures contain troubleshooting flowcharts you can follow to isolate a
failing Field Replaceable Unit (FRU). Figure 3-1 on the next page contains the main
troubleshooting flowchart. Figures 3-2 through 3-4 on the following pages contain the
flowcharts for console, bootable device, and HP-UX troubleshooting, respectively.

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Summary of Contents for j6700

Page 1: ...Service Handbook HP VISUALIZE J6700 Workstations Manufacturing Part Number n a Edition E0501 ...

Page 2: ... information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company Limited Copyright 1980 1984 AT T Inc Copyright 1979 1980 1983 The ...

Page 3: ... on the Front Panel 15 System LCD 15 Internal Storage Devices 16 Rear Panel Components 23 Connectors on the Rear Panel 24 Internal Components 27 Monitors 29 Keyboard 29 Mouse 29 Site Preparation and Installation 29 2 Configuration Chapter Overview 32 Workstation Configurations 32 Field Replaceable Unit FRU Configurations 32 Internal Storage Devices 32 Memory 33 I O Cards 34 ...

Page 4: ...stem Loader ISL Environment 43 Identifying LCD Indicated Conditions 44 Selftest Failures 44 Memory Failures 45 Chassis Codes 46 Running System Verification Tests 69 Running ODE Based Diagnostics 70 Using the System Board LEDs for Troubleshooting 71 Interpreting the LED Information 71 Troubleshooting with System Board LEDs 73 4 Field Replaceable Units FRUs Chapter Overview 78 Tools Required 79 Expl...

Page 5: ...erview 102 Boot Console Handler Features 103 Accessing the Boot Console Handler 104 Boot Console Menus 105 Booting the Workstation 109 Searching for Bootable Media 111 Resetting the Workstation 112 Displaying and Setting Paths 113 Displaying and Setting the Monitor Type 115 The Monitor Command 115 Displaying the Current Monitor Configuration 116 Setting the Monitor Type 116 Setting the Monitor Typ...

Page 6: ...n 128 Troubleshooting Hint for an Unresponsive RPC 129 Setting the Fan Speed 130 Rack Mount Fan Speed 130 Desk Side Fan Speed 130 Initial System Loader ISL Environment 132 Invoking ISL from the Boot Console Handler 132 ISL User Commands 133 6 Block Diagram System Board and PCI Board 136 A Specifications Environmental Specifications 138 Altitude 138 DC Magnetic Field Interference 138 Electromagneti...

Page 7: ...traints 145 SCSI Bus Length Constraints 146 SE SCSI Bus Length 146 LVD SCSI Bus Length 146 Assigning SCSI Device IDs 147 Assigning External SCSI Device IDs 148 Assigning Internal SCSI Device IDs 148 How To Connect An SE SCSI Device 149 C Related Documentation Additional Documentation 152 Site Preparation Guide 152 Installation Poster and Getting Started Guide 152 Parts and Replacement Guide and Te...

Page 8: ...8 Contents ...

Page 9: ... Information This chapter provides general product information about the HP VISUALIZE J6700 workstation This information is provided to help familiarize you with the main features and components of the workstation ...

Page 10: ... problems in computational analysis advanced 3 D design and electronic circuit design and verification The J6700 has two PA 8700 microprocessors and sixteen memory slots on its system board It has a 715 Watt power supply with no DC DC converter units required Net Dimensions and Weights The dimensions for the deskside system are listed below Depth 25 8 inches 65 5 cm Width 10 0 inches 25 4 cm Heigh...

Page 11: ...ix B Table 1 1 Net Weights for the J6700 Workstations Weight Deskside Configuration Min 40lbs 17 kg Max 49 lbs 22 kg Maximum Configuration Rack Mount 1 1 The rails weigh approximately 10 lbs 4 kg This weight is not included in these figures Min 36lbs 16 kg Max 41 ls 18 kg Maximum Configuration Twenty Fully Equipped Workstations and the Rack 1200 pounds 544 kg ...

Page 12: ...Ms Sixteen DIMM slots in pairs from 1GB up to 16GB total Power Supply 500 Watt output power 715 Watt input power with two VRM modules Remote Power On Remote power on feature that allows you to power up and shut down your workstation remotely through the RS232 port Internal Storage Devices Up to two Low Voltage Differential LVD SCSI hard drives One optional ATAPI Slim line CD drive Standard Network...

Page 13: ...nitors that support a minimum resolution of 1024 768 and a frequency of 75Hz Standard Keyboard The USB connector provides an interface for the keyboard to the system This keyboard provides the standard keys found on most PC keyboards Mouse The HP mouse USB has left middle and right buttons that function the same as most mice For general information on the various cursor shapes associated with diff...

Page 14: ...hs approximately 36 to 49 pounds 16 to 22 kg depending on the configuration Do not attempt to lift it by yourself or injury may result Power Switch This switch turns the system on and off When you turn your workstation off the operating system automatically executes the shutdown q command This prevents any damage to programs and data on your system disk Turning the power switch back on again autom...

Page 15: ...f miscellaneous parts which comes with the workstation This locking screw allows the user to protect his her workstation form unwanted entry System LCD The Liquid Crystal Display LCD indicator is located on the front panel The LCD has two 16 characters lines The LCD displays messages about the state of the system including chassis codes The symbols in Figure 1 3 appear in the LCD if you have the H...

Page 16: ...o two hot pluggable Low Voltage Differential LVD hard disk drives These hard disk drives are 3 5 inch form factor 10K RPM devices which connect to Ultra2 Wide LVD Low Voltage Differential SCSI interfaces on the disk bay backplane The hard disk drive bays are located on the lower left side of the front panel below the CD ROM drive See Figure 1 1 The two hard disk drive models currently supported ar...

Page 17: ...ed Depending on how the system was set up the identity of the failed drive may or may not be obvious This determination may be done in either of two ways Tracking the error message written by the LVM Logical Volume Manager to the system console and or a log file For information on LVM commands see the man pages for vgchange lvreduce vgfgrestore lvlnboot lvextend lvsync etc If installed run the dia...

Page 18: ...s done automatically each time an LVM command changes LVM configuration The default backup file s path is etc lvmconf base_vg_name conf For example etc lvmconf vg00 conf 3 The replacement disk must be the same product ID as the replaced one NOTE HP often uses different manufacturers for disks having the same product number The hot plug manual procedure will not update the disk driver s internal in...

Page 19: ...IGURED INTO THE KERNEL If the status of the vgchange v vg02 is unknown you may check if this occurred by doing a vgdisplay command vgdisplay VG name For our example vgdisplay dev vg00 If the disk was defective at vgchange time the following messages will be printed one or more times WARNING VGDISPLAY WARNING COULDN T QUERY PHYSICAL VOLUME DEV DSK cXtXdX THE SPECIFIED PATH DOES NOT CORRESPOND TO PH...

Page 20: ... to do the following Follow the procedure in the section Initial System Loader ISL Environment in the chapter Boot Console Handler in this document At the Main Menu prompt boot from the good disk Type y at the Interact with ISL prompt and press Enter Type this command at the ISL prompt and press Enter hpux lq The lq option stands for loss of quorum Once this procedure has been completed the system...

Page 21: ...laced disk into the Boot Data Reserved Area of all the Physical volumes in the Volume group lvlnboot R Step 7 Run the lvsync command to synchronize the physical extents of each logical volume specified by logical volume path Synchronization occurs only on physical extents that are stale mirrors of the original logical extent lvsync dev volume group name LV name For example lvsync dev vg00 stand lv...

Page 22: ...ash if a disk or hardware error is detected Flashes at a three second rate while playing an audio disk Emergency Eject Hole Opens the Disk Tray when the end of a paper clip is inserted into it Used when the workstation does not have power and the Disk Tray cannot be opened by pressing the Eject Button Eject Button Opens the Disk Tray so that a CD ROM disk may be inserted in it or removed from it W...

Page 23: ...Pair TP LAN connector Two USB connectors Single Ended Low Voltage Differential SE LVD SCSI connector NOTE To maintain FCC EMI compliance verify that all cables are fully seated and properly fastened Figure 1 5 System Unit Rear Panel Connectors 1 2 3 2 COMPATIBLE CABLE REQUIRED SCSI SE LVD LAN TP 10 100 USB SERIAL IOIOI 1 Power Connector Serial Port 1 Serial Port 2 LAN Connector I O Card Slots slot...

Page 24: ...ly the HP keyboard mouse or hub D6804A You can connect the HP keyboard mouse or hub in either of the USB connectors The USB mouse and keyboard were shipped with your system unit The HP hub can be ordered separately Note that you should consult the documentation that accompanies each input device for specific information concerning its use For more information on the Universal Serial Bus use your b...

Page 25: ...I bus as this can cause reduction of device performance Audio Connectors Your workstation has audio input and output capability through external input and output connectors on the rear panel and through an internal speaker The rear panel contains the line input jack line output jack headphone jack and microphone jack connectors Figure 1 6 Audio Connectors The audio connectors are standard stereo a...

Page 26: ...n Rear Panel Components Maximum Output Level Impedance Line out Headphones Speaker internal 2 8 Vpp 47 Kohm 2 8 Vpp 50 ohm 5 9 Vpp 48 ohm Output Impedance Line out Headphones 619 ohm 118 ohm Table 1 4 Audio Electrical Specifications ...

Page 27: ...top panel in order to access these internal components as well as instructions on how to remove and replace these internal components to service them see Chapter 4 Figure 1 7 Internal Components of the J6700 System Board The system board in the J6700 contains the PA RISC microprocessors memory slots and PCI cage as well as connectors to other components Memory Slots 16 VRMs Processor 0 Processor 1...

Page 28: ... the most recent designs in active Power Factor Correction PFC power supplies such as those in the HP J6700 workstations Ferro active or ferro resonant line conditioners may cause an increase in total harmonic distortion and may produce significant and unpredictable voltage regulation anomalies PCI Cage The PCI Peripheral Connect Interface cage is located on the left side of the system board behin...

Page 29: ...ual suffix number depends on the localized version of the keyboard with the J6700 workstations is a 104 key input device It is a PC 104 compatible keyboard Mouse The USB mouse is either a scroll wheel type mouse Product Number A4983 60101 where the scroll wheel also serves as the middle button or a true three button type mouse Product Number A4983 60111 Site Preparation and Installation For inform...

Page 30: ...30 Chapter1 Product Information Monitors ...

Page 31: ...31 2 Configuration This chapter provides details about setting up and changing the system configuration for HP VISUALIZE J6700 workstations ...

Page 32: ...r changing the configuration of the Field Replaceable Units FRUs for the J6700 workstations Internal Storage Devices Hard Disk Drive Configuration The SCSI IDs for hard disk drives are hard wired into the SCA Ultra2 Wide LVD SCSI interfaces in the backplane of the two disk bays within the J6700 workstations Hence SCSI IDs do not need to be set for the hard disk drives installed in these workstatio...

Page 33: ...ion comes with two 512 MB DIMMs as its standard configuration from the factory Thus currently the minimum memory configuration for this workstation is 1GB and the maximum is 16 GB DIMMs should be loaded in the order shown with 0A 0B being the first pair of DIMMs loaded and 7A 7B being the last pair loaded Figure 2 1 shows the installation sequence NOTE If memory is installed improperly or it is ba...

Page 34: ...erface slots providing I O expansion capabilities for the J6700 workstations CAUTION The J6700 workstations supply about 75 Watts of power to the PCI slots Do not insert I O cards that together draw more than 75 Watts or damage to the workstation may result Please look at the specifications that come with your individual I O cards for power requirements Note that each PCI slot can provide up to 25...

Page 35: ...35 3 Troubleshooting This chapter provides information about isolating a failing component known as a Field Replaceable Unit FRU in HP VISUALIZE J6700 workstations ...

Page 36: ...cribed in this chapter First note any error or status messages and then run the power up boot ROM diagnostics known as Selftest If the Selftest diagnostics fail replace the FRU that is indicated If the tests pass but you still suspect a problem run the ISL diagnostics and the Support Tools Manager online tests For a complete description of using ISL diagnostics and using the Support Tools Manager ...

Page 37: ...Chapter 3 37 Troubleshooting Flowcharts for Troubleshooting Figure 3 1 Main Flowchart for Troubleshooting ...

Page 38: ...38 Chapter3 Troubleshooting Flowcharts for Troubleshooting Figure 3 2 Console Troubleshooting Flowchart ...

Page 39: ...Chapter 3 39 Troubleshooting Flowcharts for Troubleshooting Figure 3 3 Bootable Device Troubleshooting Flowchart ...

Page 40: ...40 Chapter3 Troubleshooting Flowcharts for Troubleshooting Figure 3 4 HP UX Troubleshooting Flowchart ...

Page 41: ...following command at the prompt Main Menu Enter command boot ide Enter The operating system on the specified device is used to start the workstation To interact with the Initial System Loader ISL before booting the workstation type the following at the prompt Main Menu Enter command boot device Enter You are prompted Interact with ISL Y or N y Enter Answering yes y causes the ISL to be loaded from...

Page 42: ...go to the Main Menu of the Boot Console Handler and then type the following at the prompt Main Menu Enter command search ipl device_type Enter where device_type is one of the following fwscsi is the internal Ultra2 Wide LVD Low Voltage Differential SCSI bus scsi is the external SE LVD SCSI bus lan is all connections to the built in LAN ide is the built in CD ROM drive pcin is an optional SCSI inte...

Page 43: ...ment provides the means to load the operating system HP UX environment The ISL environment also provides an offline platform to execute diagnostic and utility programs from a boot device when HP UX does not load The ISL program is the first program loaded into main memory from an external media LAN disk or tape and launched by the initial program loader IPL routine during the Boot Administration e...

Page 44: ... debug a failure 1 In Table 3 1 starting on the next page find the chassis code listed on the LCD 2 In the Boot Console Handler use the Service Menu s pim pdt and ChassisCodes commands to get additional information about the failure The FRU column in Table 3 1 shows messages printed on the LCD that refer to system FRUs All codes are listed in numeric order XXX Three character Operating Status YYYY...

Page 45: ...n to provide information to the operating system about memory failures HP UX uses this information to map out failing memory areas and continue normal operation You can check the Memory Page Deallocation Table PDT using the pdt command in the Service menu of the Boot Console Handler refer to Chapter 5 If a failing DIMM is replaced use the command pdt clear in the Service Menu to clear out the PDT ...

Page 46: ...rap CPU n detected an unexpected instruction memory protection trap FLT 1n08 SYS BD illegal inst trp CPU n detected an unexpected illegal instruction trap FLT 1n09 SYS BD break instr trap CPU n detected an unexpected break instruction trap FLT 1n0A SYS BD privilgd op trap CPU n detected an unexpected privileged operation trap FLT 1n0B SYS BD privlgd reg trap CPU n detected an unexpected privileged...

Page 47: ... 1n1A SYS BD data mem acc rts CPU n detected an unexpected data memory access rights trap FLT 1n1B SYS BD data mem prot ID CPU n detected an unexpected data memory protection ID trap FLT 1n1C SYS BD unalign data ref CPU n detected an unexpected unaligned data reference trap FLT 1n1D SYS BD perf mon intrrpt CPU n detected an unexpected performance monitor interrupt TST 1n20 SYS BD CPUn basic test C...

Page 48: ... est CPU n is bypassing its early self tests to save time FLT 1n32 SYS BD CPUn bad tst mod CPU n detected an unsupported system mode INI 1n3C SYS BD CPUn initialize CPU n is initializing after self tests TST 1n3E SYS BD CPUn exit est CPU n finished its early self tests TST 1nA0 SYS BD CPUn fpu tests CPU n is starting its floating point unit self tests TST 1nA1 SYS BD CPUn fpu reg tst CPU n is star...

Page 49: ...CPU s INI 1nFC SYS BD CPUn sync ing CPU n is synchronizing with the rest of the system INI 1nFD SYS BD CPUn stat wd tst CPU n is testing the system status word FLT 1nFF SYS BD monarchn selftst Monarch CPU n failed self test TST 2n20 SYS BD CPUn icache RAM CPU n is starting its instruction cache RAM self test FLT 2n25 SYS BD CPUn ic ld d err CPU n detected a data error during data cache load FLT 2n...

Page 50: ...h CPU n is testing scratch RAM INI 3n02 SYS BD scratch RAM ok The scratch RAM test failed FLT 3n02 SYS BD scratch RAM bad The scratch RAM test passed WRN 3n03 SYS BD stbl st read err CPU n detected a non fatal error reading the stable store FLT 3n03 SYS BD stbl st read err CPU n detected a non fatal error reading the stable store INI 3nC4 SYS BD clearing EEPROM Monarch CPU n is clearing the EEPROM...

Page 51: ...awaiting the low level debugger for s more seconds TST 3nBC IO BD test sys clocks CPU n is verifying processor clocks with the real time clock INI 3nBC SYS BD init sys clocks CPU n has initialized the processor clocks FLT 3nBC IO BD RTC tick timeout The real time clock is ticking too slowly or not at all TST 3nCD SYS BD check defaults CPU n is initializing stable store values to system defaults IN...

Page 52: ...ecuting its control register self test TST 4n27 SYS BD CPUn lst ext int CPU n is re executing its external interrupt self test TST 4n28 SYS BD CPUn lst itimer CPU n is re executing its interval timer self test TST 4n29 SYS BD CPUn lst mltimed CPU n is re executing its multi media instructions self test TST 4n2A SYS BD CPUn lst shadow CPU n is re executing its shadow register self test TST 4n2B SYS...

Page 53: ...T 5n0C SYS BD CPU sync failure CPU n s synchronizer detected a rule violation on the system bus Runway INI 7000 DIMM start DIMM scan Start looking for installed DIMMs INI 7002 SYS BD init mem tables Initialize memory data structures FLT 7004 SYS BD mem plt upd fail Error updating memory platform data FLT 7005 DIMM insufficient mem Insufficient memory detected to continue TST 7010 DIMM check DIMM o...

Page 54: ...isters FLT 7103 SYS BD mem mbat reg tst Firmware detected an error in the memory controller bank registers FLT 7104 SYS BD mem reg tst fail Firmware detected an error in the memory controller memory registers FLT 7105 SYS BD mem err reg test Firmware detected an error in the memory controller error registers FLT 7106 SYS BD mem err clr fail Firmware was unable to clear the error registers after te...

Page 55: ... the proper order As a result the system cannot access DIMM s and has deallocated it INI 7300 SYS BD mem config start Starting main memory configuration TST 7301 SYS BD check mem config Checking for memory configuration change since last boot WRN 7302 SYS BD mem confg changd Memory physical configuration changed since last boot INI 7303 SYS BD use confg change Memory physical configuration didn t ...

Page 56: ... TST 7603 DIMM tst rest of mem Starting 3 pass test of the rest of memory TST 7604 DIMM start 1st pass Starting 1st pass of memory test write pseudorandom sequence TST 7605 DIMM 1st pass x First pass is x complete TST 7606 DIMM start 2nd pass Starting 2nd pass of memory test verify pseudorandom sequence write inverse TST 7607 DIMM 2nd pass x Second pass is x complete TST 7608 DIMM start 3rd pass S...

Page 57: ...SYS BD mem out of range Memory access outside configured memory space FLT 7805 SYS BD bus broadcst err System bus Runway broadcast error detected FLT 7806 SYS BD mem addr par err Memory bus address parity error detected FLT 7807 SYS BD mem ctlr stat wd Printing memory controller status word to RS 232 FLT 781s DIMM DIMM s uncor err Uncorrectable ECC error detected in DIMM s FLT 782s DIMM DIMM s cor...

Page 58: ...error entry at the same address FLT 7891 DIMM dup entry in PDT The PDT already contains an entry at that address FLT 7892 SYS BD PDT write error Error adding the entry to the PDT FLT 7893 SYS BD PDT is full The PDT is full cannot add new entry FLT 7900 SYS BD no DMT entry Internal error cannot find DIMM entry FLT 7901 SYS BD no rank entry Internal error cannot find rank entry FLT 7902 SYS BD bad r...

Page 59: ...zation failed FLT 883r IO BD Roper config err Rope r configuration failed INI 884r EXT IO Roper debug tggl Rope r debug register toggled FLT 884r EXT IO Roper tgl fail Rope r debug register toggle failed INI 8850 SYS BD early rope0 init Initializing rope 0 for early RS 232 output FLT 8850 SYS BD rope0 init fail Couldn t initialize rope 0 INI 8860 SYS BD rope0 init done Rope 0 initialization comple...

Page 60: ...stem Restarting system after core LAN initialization FLT 8E10 IO BD PARALEL port cfg Parallel port configuration failed FLT 8E11 IO BD SERIAL1 port cfg Serial 1 port configuration failed FLT 8E12 IO BD SERIAL2 port cfg Serial 2 port configuration failed FLT 8E13 IO BD FLOPPY drive cfg Floppy drive configuration failed FLT 8E20 IO BD bad USB port cfg USB port configuration failed WRN 9001 EXT IO no...

Page 61: ...itor type t INI 9CDB IO BD consl is SER_LDB Console display is on serial LDB port WRN 9CDB IO BD bad init SER_LDB Serial LDB port failed to initialize as a console device FLT A088 IO BD consl path fault Unable to boot no console device found WRN A008 EXT IO no boot device Unable to boot no bootable device found WRN A0BD EXT IO device not ready Boot device not ready operation may be retried FLT A0F...

Page 62: ...t Error loading IPL from primary boot device WRN C5F1 EXT IO err read pri IPL Cannot load IPL from primary boot device load address invalid WRN C5F2 EXT IO err read pri IPL Cannot load IPL from primary boot device file is not IPL image WRN C5F3 EXT IO err read pri IPL Cannot load IPL from primary boot device IPL image size invalid WRN C5F4 EXT IO err read pri IPL Cannot load IPL from primary boot ...

Page 63: ...1 EXT IO bad alt IPL read Cannot load IPL from non primary boot device load address invalid WRN C7F2 EXT IO bad alt IPL read Cannot load IPL from non primary boot device file is not IPL image WRN C7F3 EXT IO bad alt IPL read Cannot load IPL from non primary boot device IPL image size invalid WRN C7F4 EXT IO bad alt IPL read Cannot load IPL from non primary boot device IPL entry point address inval...

Page 64: ...em WRN CB10 SYS BD LPMC initiated A Low Priority Machine Check entered the firmware LPMC handler The handler should log the error and return to normal operation WRN CB11 SYS BD icache LPMC err An instruction cache parity error caused the LPMC WRN CB12 SYS BD dcache LPMC err A data cache parity ECC error caused the LPMC WRN CB13 SYS BD dcache tag error The parity error is in the tag portion of the ...

Page 65: ...mout Rope to PCI bridge timed out Could be a failure of the PCI card rope or R2PCI bridge OFF CBA7 IO BD Unknown AIOC err Unknown I O controller error OFF CBB1 IO BD PCI timeout A PCI card requested the bus but failed to use it OFF CBB2 IO BD PCI timeout OV More than once aPCI card requested the bus but failed to use it OFF CBB3 IO BD R2PCI intrnl err Rope to PCI bridge internal error OFF CBB4 IO ...

Page 66: ...PCI T Abort OV Rope to PCI bridge signalled multiple Target Aborts OFF CBD2 IO BD PCI parity err PCI address command parity error OFF CBD4 IO BD PCI par err OV Multiple PCI address command parity errors OFF CBD6 IO BD PCI no DEVSEL No PCI device selected DEVSEL assertion I O error log word 3 contains the error address OFF CBD8 IO BD PCI no DEVSEL OV Multiple DEVSEL assertions I O error log word 3 ...

Page 67: ... a power cycle to recover FLT CBF3 SYS BD bad OS HPMC addr The operating system HPMC handler vector is invalid Firmware will halt the CPU requiring a power cycle to recover FLT CBF4 SYS BD bad OS HPMC cksm The operating system HPMC handler failed the checksum test Firmware will halt the CPU requiring a power cycle to recover FLT CBF5 SYS BD OS HPMC vector 0 The size of the operating system HPMC ha...

Page 68: ... the system bus INI CC4n SYS BD CPUn mem rendez Slave CPU n entering memory rendezvous waiting for the monarch CPU to select a boot device TST D000 SYS BD micro controller Firmware is initializing communications with the system controller WRN D004 SYS BD micro not resp Firmware detected a communications error with the system controller INI D005 SYS BD set dom1 fan spd Firmware is initializing comm...

Page 69: ...ostics see the Support Media User s Manual HP Part Number B3782 90176 To access the Support Tools Manager perform the following steps 1 In a terminal window type the following at the prompt to invoke the command line interface cstm Enter 2 The following message appears Support Tool Manager Version A 01 00 Type help for a list of available commands CSTM 3 To verify the system operation type the fol...

Page 70: ...verifies the basic functionality of the SuperI O multifunction I O chip including serial parallel USB and so forth wdiag tests and verifies the functionality of the PA RISC chip memtest tests and verifies the memory arrays If an error is detected the diagnostic reports the memory card and its slot number that needs replacement It also provides a map of the memory configuration so that the user can...

Page 71: ... System Board LEDs For those system problems that this section is not able to solve you will have to call your local HP Support Representative Before you call record the state on off or blinking of your LEDs and give this information to your local HP support representative The representative will use this information to determine the course of action to take Interpreting the LED Information Table ...

Page 72: ...H Green This light when on indicates that one or both processors is fetching code The default state for this light is on FANS Yellow blinking Note that the yellow light blinks a heart beat when the system is working correctly See Table 3 3 for more details for interpreting the blinks of this light Over Current Red This light when on indicates there is a short somewhere in the system The default st...

Page 73: ...F 5 System controller detects a fan failure If this happens you need to read the message in the LCD on the front of the workstation 6 System controller is reporting an error Table 3 4 Solutions for the Non Default LED States LED Name1 Non Default State Solution VRM1 OFF If the following solutions do not bring this LED back on replace VRM1 board Swap VRM cards to determine if VRM1 is bad Determine ...

Page 74: ...roperly plugged in FETCH OFF If the following solutions do not bring this LED back on replace the system board Look at the system s LCD to determine if the firmware update process has been interrupted Determine that the power cable to the system is plugged in Check that the power button has been pressed on Determine that all external peripheral devices are turned on and that their cables are prope...

Page 75: ...cessor fans are bad you must replace the system board Note fans may still be spinning but their control signal may have failed Blink Sequence 6 Check that the 24 pin power supply signal cable is properly connected Press the power button off and unplug the system and wait for two minutes before turning the system back on SHORT ON If the following solutions do not turn this LED off replace the syste...

Page 76: ...76 Chapter3 Troubleshooting Using the System Board LEDs for Troubleshooting ...

Page 77: ...d Replaceable Units FRUs This chapter lists the Field Replaceable Units FRUs for the HP VISUALIZE J6700 workstations This chapter then provides procedures for removing and replacing the FRUs in the workstations ...

Page 78: ...nel Hard Disk Drives Hard disk Drive Backplane CD ROM Drive Memory DIMMs Power Supply PCI Cage PCI Backplane Speaker System Board Real Time Clock WARNING For most of the removal and replacement procedures in this chapter you must power off the workstation and unplug the workstation power cord from the AC power outlet The exceptions to this are the removal and replacement of DIMMs and the PCI cage ...

Page 79: ...se the following tools to remove or replace FRUs Light duty flat blade screwdriver with 6 inch 150 mm blade T 15 Torx and T 20 for rack mounting Torx drivers ESD equipment see the Electrostatic Discharge ESD Precautions section later in this chapter for detailed information ...

Page 80: ...he internal components FRUs in the J6700 workstations Refer to this figure to identify the various workstation FRUs while performing the FRU removal and replacement procedures in this chapter Figure 4 1 Exploded View of the J6700 Workstation 15 16 3 8 1 6 9 2 12 10 5 4 11 7 13 14 Desk side only Plastic cover desk side only ...

Page 81: ...rt numbers you may discard them The following Tables 4 1 lists the exchange part numbers for the J6700 workstation Table 4 1 J6700 Exchange Part Numbers Numbers in Figure 4 1 Part Number Description 1 A5990 69010 J6700 System Board Assembly 2 A5990 69001 Power supply 500W includes system speaker power supply fans and LCD display cable 3 A3863 69001 512 MB SDRAM DIMM 3 A3864 69001 1 GB SDRAM DIMM 4...

Page 82: ...15 2721 T15 Screw M3x6 Mounts CD ROM drive to chassis system board mounting PCI backplane mounting and power supply mounting Not Shown 0380 2018 Jackscrew 4 40Mx4F Not Shown 0515 2332 M3 screws for mounting SCA board 12 A5990 62002 Main chassis assembly1 14 A5990 63003 Internal SCSI cable 13 A5990 62004 Disk EMI cover assembly Not Shown A5990 62005 Top cover assembly 14 A5990 62007 Front bezel ass...

Page 83: ...B keyboard Kanji JIS 109 Not Shown A4983 60409 USB keyboard Norwegian Euro Not Shown A4983 60411 USB keyboard Swiss German Euro Not Shown A4983 60412 USB keyboard Swedish Euro Not Shown A4983 60413 USB keyboard U K English Euro Not Shown A4983 60414 USB keyboard Belgian Flemish Euro Not Shown A4983 60416 USB keyboard Danish Euro Not Shown A4983 60421 USB keyboard Korean Not Shown A4983 60423 USB k...

Page 84: ...new FRUs Electrostatic Discharge ESD Precautions To prevent damage to the J6700 workstation observe all of the following ESD precautions while performing FRU removal and replacement procedures 1 Remove all ESD generating materials from the work area in which you will remove and replace a workstation s FRU s 2 Stand on an ESD static free mat 3 Wear a grounding wrist strap to ensure that any accumul...

Page 85: ...tor and any attached peripheral devices 2 Unplug the workstation power cord and all peripheral devices from AC power outlets 3 Attach the static grounding wrist strap by following the instructions on the package Attach the sticky end of the wrist strap to bare metal on the rear panel of the workstation NOTE To make access to the internal FRUs easier you may want to place the workstation on a table...

Page 86: ...zel and top cover Note that you can perform certain operations like removing and replacing hard disk drives simply removing the front bezel of the workstation Other operations require more access to the interior of the workstation so you will need to remove the front bezel or top panel to perform those procedures CAUTION The system will not operate with the top panel removed ...

Page 87: ... be present Rack mounted systems will not have air louvres mounted in the front bezel When replacing the bezel remove and discard the louvres from the new bezel unit 1 2 Remove all connectors from back of workstation Remove workstation from pedestal Place workstation on a padded surface Remove bezel Press in on both sides of bezel and pull forward as shown Remove top cover 1 Unscrew captive screw ...

Page 88: ...l and Replacement Removing the LCD Panel To remove the LCD panel do the following Figure 4 3 Removing the LCD Panel To replace the LCD panel perform the above steps in reverse 1 Push LCD tab from one side to remove 2 Remove LCD 3 Remove connector 2 3 1 ...

Page 89: ...hat the disks are firmly seated Reinstall the hard disk drive cover and optional locking thumbscrew if applicable 1 2 3 1 Remove optional locking thumbscrew 2 Press HDD cover release tab to remove cover Removing a HDD Install hard drive in bracket Insert in HDD cage till firmly seated Carefully remove and discard Removing a HDD Pull out bracket Remove bracket and HDD Locking Thumbscrew 1 2 Adding ...

Page 90: ...ng Figure 4 5 Removing the Hard Disk Drives Backplane To replace the hard disk drive backplane perform the above steps in reverse 1 Unplug four connectors 1 2 3 4 2 Remove four screws Lift board out Back view Press sides of connector to remove CD cable Remove PCI Cage Lift PCI handle to remove PCI cage from workstation 3 4 Remove disk drives BEFORE removing board ...

Page 91: ...6700 refer to the memory sequence label inside the system Be sure to press the tabs at both ends of the DIMM slots to release the DIMM then lift the DIMM out of the slot When replacing the DIMMs press the DIMM into the slot until the tabs on each end snap into place Removing and Replacing the Voltage Regulator Modules VRMs To remove and replace the VRMs see the section on removing and replacing th...

Page 92: ...er supply do the following Figure 4 7 Removing the Power Supply 1 2 Remove two VRM connectors Remove VRM 1 board as shown 1 2 3 4 5 6 Back 1 VRM 0 Remove screw from back of workstation to remove power plug Disconnect five connectors 2 6 VRM 1 Power Supply VRM connector VRM connector power plug screw ...

Page 93: ...ts FRUs FRU Removal and Replacement Figure 4 8 Removing the Power Supply cont d To replace the power supply do the above steps in reverse 4 Remove two screws from front of workstation Push power supply to back of workstation to lift out ...

Page 94: ...PCI Cage To remove the PCI Cage do the following Figure 4 9 Removing the PCI Cage 1 1 Slide PCI retainer back 2 Lift off cage 2 3 Lift PCI handle to remove cage from workstation Remove screw to remove card Slide I O card out as shown PCI CARD RETAINER Bulkhead screw 1 2 ...

Page 95: ...ne To replace the PCI Backplane and Cage do the above steps in reverse Speaker The speaker is integrated into the power supply If the speaker fails replace the power supply 1 Disconnect fan power plug 2 Remove mounting screw Fan power plug PCI mounting screw 1 Slide board to back of cage and lift out 2 2 1 ...

Page 96: ...e 4 11 Removing the System Board 1 Remove VRM connectors and VRM 0 and VRM 1 cards 2 Remove screw from back of workstation to remove power plug Disconnect five connectors from system board 2 6 4 2 3 6 1 5 Lift PCI handle to remove PCI cage from workstation 1 Remove memory cards from system board 1 2 VRM 0 VRM 1 2 3 1 power plug screw power plug ...

Page 97: ... 4 12 Removing the System Board 3 Remove two mounting screws from system board Back Remove four serial port screws from back of workstation Slots Mounting Screws 4 5 Front Pull system board toward front of workstation to remove from slots Lift system board up serial port screws ...

Page 98: ... installing the PCI cage Figure 4 13 Replacing the System Board NOTE If you are replacing the system board on a desk side unit go into the Boot Console Handler BCH and set the fan choice to desk side NOTE Be sure to install the four serial port screws BEFORE installing the two system board mounting screws Reverse steps Install PCI cage in workstation with handle up then press down ...

Page 99: ...e clock as shown in Figure 4 14 You may need to rock the real time clock back and forth to loosen it in its socket Figure 4 14 Removing the Real Time Clock To replace the real time clock reverse the above procedure Note that you should be careful to not bend any of the real time clock s pins and you must position the locator dot as shown in Figure 4 14 Once the real time clock is in place reverse ...

Page 100: ...100 Chapter4 Field Replaceable Units FRUs FRU Removal and Replacement ...

Page 101: ...101 5 Boot Console Handler This chapter explains how to use the Boot Console Handler which provides an interactive environment after the power on sequence in HP VISUALIZE J6700 workstations ...

Page 102: ...ting the Workstation Displaying and Setting Paths Displaying and Setting the Monitor Type Displaying the Current Memory Configuration Displaying the Status of the I O Slots Setting the Auto Boot and Auto Search Flags Displaying and Setting the Security Mode Displaying and Setting Fastboot Mode Displaying the LAN Station Address Displaying System Information Displaying PIM Information Using Remote ...

Page 103: ... is unavailable Here are some of the things you can do Boot the workstation Search for bootable media Reset the workstation Display and set boot paths Display and set the monitor type Display memory configuration information Display the status of the I O slots Set Auto Boot Auto Search and Auto Start Display and set Security mode Set Fastboot Display LAN information Display system information Disp...

Page 104: ...wise interrupt power to the workstation at this time 3 Power on the workstation after the system has completely shut down If auto boot is turned off the boot sequence automatically stops at the boot console Main Menu If auto boot is turned on you will see the following message Processor is starting auto boot process To discontinue press any key within 10 seconds If auto boot and auto search are bo...

Page 105: ...lp he or and the menu or command for which you want help Main Menu Command Description BOot PRI ALT path Boot from specified path PAth PRI ALT CON KEY path Display or modify a path SEArch DIsplay IPL path Search for boot devices COnfiguration command Access Configuration menu commands INformation command Access Information menu commands SERvice command Access Service menu commands DIsplay Redispla...

Page 106: ...Boot ON OFF Display or set boot tests execution LanConfig config_type Display or set LAN configuration MOnitor LIST path type Change the current monitor type PAth PRI ALT CON KEY path Display or modify a path PreviousPower ON OFF Set previous power state SEArch DIsplay IPL path Search for boot devices SECure ON OFF Set show security mode TIme c y m d h m s Read or set real time clock in GMT BOot P...

Page 107: ...tion FwrVersion Display firmware version IO Display I O interface information LanAddress Display built in system LAN address MEmory Display memory information PRocessor Display processor information SysConfig Display the system configuration WArnings Display selftest warning messages BOot PRI ALT path Boot from specified path DIsplay Redisplay the current menu HElp menu command Display help for me...

Page 108: ...ocations PciDelay value Display or set PCI delay value PDT CLEAR Display or clear the Page Deallocation Table PIM proc HPMC LPMC TOC Display PIM information RemotePower ON OFF Display enable disable remote power ScRoll ON OFF Display or change scrolling ability BOot PRI ALT path Boot from specified path DIsplay Redisplay the current menu HElp menu command Display help for menu or command RESET Res...

Page 109: ...bootable operating system follow the directions in Accessing the Boot Console Handler on and then type the following at the prompt Main Menu Enter command boot device Enter where device is the hardware path to the device specified in Mnemonic Style Notation For example if you wish to boot an operating system that is stored on an IDE CD ROM drive you would type the following command at the prompt M...

Page 110: ...ompt appears on the screen ISL ISL is the program that actually controls the loading of the operating system By interacting with ISL you can choose to load an alternate version of the HP UX operating system If you do not want to interact with ISL you must enter no N For example if the usual kernel stand vmunix on the root disk fwscsi 6 0 has become corrupted and you wish to boot the workstation fr...

Page 111: ...any other key These flow control commands do not work with a bit mapped display but such a display can show more than forty lines of text so you are unlikely to need them To search for devices of just one type that actually contain bootable media follow the directions in the section Accessing the Boot Console Handler found in this chapter and then type the following at the prompt Main Menu Enter c...

Page 112: ...section Accessing the Boot Console Handler found in this chapter and type the following at the prompt to access the Configuration Menu Main Menu Enter command co Enter When the Configuration Menu appears type the following at the prompt Configuration Menu Enter command default Enter Then type the following at the prompt Configuration Menu Enter command reset Enter ...

Page 113: ... Menu Enter command path path_type Enter where path_type is one of the path types listed in Table 5 1 For example to get the path to the primary boot device follow the directions in the section Accessing the Boot Console Handler found in this chapter and type the following at the prompt Main Menu Enter command path primary Enter Table 5 1 System Paths Path Type Device primary or pri The workstatio...

Page 114: ...Main Menu Enter command path path_type path Enter where path_type is one of the path types listed in Table 5 1 and path is the specification of the path in Mnemonic Style Notation as described in Table 5 2 For example to set the primary boot path to a SCSI disk with an ID of 6 0 follow the directions in Accessing the Boot Console Handler on and then type the following at the prompt Main Menu Enter...

Page 115: ...ration after you replace the monitor go to the section Setting the Monitor Type at Power On found in this chapter To display the current graphics and console information type the following set of commands Main Menu Enter command configuration Enter Configuration Menu Enter command monitor Enter The correct usage for setting the graphics configuration is Configuration Menu Enter command monitor gra...

Page 116: ...q Type Class GRAPHICS 1 1 1 fffa000000 1600x1200 75Hz 8 PCI Configuration Menu Enter command In this example only the graphics adapter located in slot 1 GRAPHICS 1 is configured The monitor type for GRAPHICS 1 is set to type 8 which for this graphics adapter is a 1600x1200 monitor that uses a frequency of 75 Hz Setting the Monitor Type You can set the monitor type for a graphics adapter by typing ...

Page 117: ...80 60Hz GRAPHICS 1 1 1 15 user defined Configuration Menu Enter command To set the monitor type for GRAPHICS 1 to monitor type 8 type the following Configuration Menu Enter command monitor graphics 1 8 Enter This will take effect on the next reboot or reset of the workstation MONITOR INFORMATION Path Slot Head HPA Resolution Freq Type Class GRAPHICS 1 1 1 fffa000000 1600x1200 75Hz 8 PCI The new mo...

Page 118: ...ight flashes The system cycles through the available monitor types one at a time When you see a message similar to the following and it is the correct monitor type select the monitor type by pressing Enter MONITOR INFORMATION Path Slot Head Type Size Freq Type Class GRAPHICS 1 1 1 n nnnnxnnnn nnHz 8 PCI Press RETURN to select this monitor type type n of n types The system queries you to confirm yo...

Page 119: ...rial 1 port Note that you can use a 9 pin to 9 pin serial cable HP Part Number F1044 80002 to connect an HP OmniBook serial port to the workstation 5 Set the monitor type and path using the Boot Console Handler Changing the Console to an External Terminal In the event that the console stops displaying to the graphics device use the following procedure to display the console to an external Serial t...

Page 120: ...rmation Enter This places you in the Information Menu From here type the following Information Menu Enter command memory Enter The screen displays status and configuration information for the memory DIMMs installed in the workstation The following sample shows the memory information when memory DIMMs are properly installed and configured MEMORY INFORMATION MEMORY STATUS TABLE Slot Size A Status A ...

Page 121: ...performance load DIMMs in ascending slot order 0 1 2 For DIMMs to work both DIMMs in a slot pair a b must be the same type Same part number same type Active Installed Memory 768MB of SDRAM Deallocated Pages 0 Pages Available Memory 768MB Good Memory Required by OS 0 Not Initialized Memory HVERSION SVERSION 0x0860 0x0900 ...

Page 122: ...al I O devices is displayed For example I O MODULE INFORMATION IODC IODC Path Decimal Type Location HVER SVER Vers Dep LAN 10 0 12 0 Ethernet built in 0060 a200 0x02 0x00 AUDIO 10 0 13 0 Audio built in IDE 10 0 14 0 IDE built in 0060 a300 0x00 0x00 SUPERIO MISC 10 0 14 0 Bridge Device built in SERIAL_1 10 0 14 1 1 RS232 port built in 0060 8c00 0x01 0x00 SERIAL_2 10 0 14 1 2 RS232 port built in 006...

Page 123: ...e workstation automatically attempts to boot the operating system when powered on If auto boot is set to off the workstation enters the boot administration mode of the Boot Console Handler The state of the auto search flag determines how the workstation seeks a boot device during autoboot If auto search is set to on the workstation will search for other boot devices if the primary boot device is n...

Page 124: ...on auto boot and auto search are enabled and cannot be stopped The workstation boots from the default boot paths regardless of user intervention To display the current setting for the secure flag type the following Configuration Menu Enter command secure Enter To set the secure flag on type the following Configuration Menu Enter command secure on Enter To set the secure flag off you need to discon...

Page 125: ...en fastboot is disabled set to off more extensive memory and processor testing is performed during the selftests causing the boot process to take longer If you are experiencing difficulty in booting the workstation set fastboot to off and reboot the system The more extensive testing may reveal the error condition To display the status of fastboot type the following Configuration Menu Enter command...

Page 126: ...ion address in order to add the workstation to the cluster A LAN station address is the label that uniquely identifies the LAN connection for the workstation at the link level the hardware level To display the workstation s LAN station address type the following Information Menu Enter command lanaddress Enter The LAN station address is displayed as a twelve digit number in hexadecimal notation sim...

Page 127: ...e Information Menu type the following Information Menu Enter command all Enter This information is paged to allow you to view it as necessary unless the ScRoll command has been used to disable scrolling Displaying PIM Information The pim command allows you to display the most recent PIM information for the specified fault type To display PIM information for a specific fault from the Service Menu t...

Page 128: ...ower Controller has not been put into the sleep mode If the remote power bit is set to OFF the Remote Power Controller will not respond to commands If the Remote Power Controller has been placed in the sleep mode you can re enable the Remote Power Controller by following this procedure 1 Reboot your workstation If auto boot is turned off the boot sequence automatically stops at the boot console Ma...

Page 129: ...CT WITH IPL Y N Q Troubleshooting Hint for an Unresponsive RPC If the Remote Power Controller RPC is enabled and it seems to be unresponsive press the Enter key several approximately 15 times times You need to do this because the Remote Power Controller auto senses the baud rate at the beginning of each command that is when you press Enter It does this by measuring the width of the start bit of th...

Page 130: ...bch Main Menu You will only need to do this if you have autoboot turned on otherwise the system stops at the bch Main Menu When the Main Menu prompt appears type Main Menu Enter command configuration 3 Enter the following command at the Configuration Menu prompt Configuration Menu Enter command FanChoice RackMount 4 Return to the Main Menu and enter this command at the prompt to continue booting M...

Page 131: ...g the Fan Speed 3 Enter the following command at the Configuration Menu prompt Configuration Menu Enter command FanChoice DeskSide 4 Return to the Main Menu and enter this command at the prompt to continue booting Main Menu Enter command boot ...

Page 132: ...matic booting of the HP UX operating system after power on or reset Invoking ISL from the Boot Console Handler Perform the following steps to invoke ISL from the Boot Console Handler 1 Follow the directions in the section Accessing the Boot Console Handler found in this chapter and type the following at the prompt Main Menu Enter command boot device Enter You are prompted Interact with ISL Y or N ...

Page 133: ...ns at byte address 0 and ends at 31 altpath modifies the alternate boot path entry in Stable Storage The entry for the alternate boot device begins at byte address 128 and ends at 159 conspath modifies the console path entry in Stable Storage The entry in Stable Storage for the console device begins at byte address 96 and ends at byte address 127 The entry for the keyboard and mouse devices begins...

Page 134: ...134 Chapter5 Boot Console Handler Initial System Loader ISL Environment ...

Page 135: ...135 6 Block Diagram This chapter contains the block diagram for the J6700 workstation s system board and PCI board ...

Page 136: ...136 Chapter6 Block Diagram System Board and PCI Board System Board and PCI Board Figure 6 1 Block Diagram of the J6700 s System Board and PCI Board ...

Page 137: ...137 A Specifications This appendix lists the environmental and electrical specifications for the HP VISUALIZE J6700 workstations ...

Page 138: ...y Non condensing Leakage Current Less than 3 5 mA Operating 0 10 000 ft 0 3 000 m 0 to 45 C Non operating 15 000 ft 0 4 500 m 40 to 70 C Operating 1 Gauss at surface of product Non operating 2 milli Gauss 7 feet Emissions FCC Class A CISPR A Air discharge 8kV Contact discharge 4kV Operating 0 to 45 C Non operating 40 to 70 C Operating 15 to 80 26 C max wet bulb for removable media Non operating 0 ...

Page 139: ...cifications Shock Vibration Operating 20g at 3ms 1 2 sine in normal axis with no hard errors Non operating 80g at 3ms 1 2 sine normal axis Operating random 0 21 Grms 5 500 Hz Swept sine survival 0 5 g peak 5 500 Hz Random survival 2 09 Grms 5 500 Hz ...

Page 140: ...A Specifications Electrical Specifications Electrical Specifications Input Power J6700 AC Frequency 47 63 Hz Maximum Power Input 715 Watts Maximum Current 7 4 6 2 Amps AC at 100 120VAC 3 7 3 2 Amps AC at 200 230VAC ...

Page 141: ...141 B SCSI Connections This appendix provides information about connecting SCSI Small Computer System Interface devices to an HP VISUALIZE J6700 workstation ...

Page 142: ...ngth Constraints Assigning SCSI Device IDs Connecting to the SCSI Ports NOTE When attaching external SCSI devices be sure to terminate the last device on each external SCSI bus Terminators are included in a small plastic bag shipped with the workstation If there are no external SCSI devices the terminators must be installed directly on the connectors on the rear panel ...

Page 143: ...Ended SCSI 2 bus SE and an Ultra2 Wide Low Voltage Differential SCSI bus LVD The following table shows the specification differences between these two SCSI buses CAUTION Do not connect SE SCSI devices to the LVD SCSI connector or vice versa because damage may occur Currently Hewlett Packard does not support mixing SE and LVD devices on the same SCSI bus Table B 1 SCSI Bus Differences SCSI Type Tra...

Page 144: ...1 feet cable HP Product Number C2908A 1 5 meter 4 922 feet cable HP Product Number C2956A HP offers the following SCSI cables for LVD SCSI devices 0 5 meter 1 64 feet cable HP Product Number C2978A 1 5 meter 4 922 feet cable HP Product Number C2979A CAUTION SCSI cables approved by HP are designed to function within the SCSI tolerances for HP devices Use of other cables can result in significant pr...

Page 145: ...ons SCSI Restrictions SCSI Configuration Constraints The number of SCSI devices per bus is limited see Table C 1 earlier in this appendix Before adding another SCSI device determine if the system can support the additional device ...

Page 146: ...endor of the SCSI device if you are not sure of the device s maximum capacitance The total cable length specifications are as follows For a total of one to four devices being connected to the SE SCSI bus the total length of cable used should not exceed 3 0 meters For a total of five to eight devices being connected to the SE SCSI bus the total length of cable used should not exceed 1 5 meters NOTE...

Page 147: ...superio CLAIMED BUS_NEXUS PCI Core I O Adapter tty 0 10 0 14 1 1 asio0 CLAIMED INTERFACE Built in RS 232C tty 1 10 0 14 1 2 asio0 CLAIMED INTERFACE Built in RS 232C ext_bus 1 10 0 14 1 3 SCentIf CLAIMED INTERFACE Built in Parallel Interface pc 0 10 0 14 1 4 siofdc CLAIMED INTERFACE Built in Floppy Drive floppy 0 10 0 14 1 4 1 sioflop CLAIMED DEVICE HP_PC_FDC_FLOPPY usb 0 10 0 14 2 hcd CLAIMED INTE...

Page 148: ... 0 2 0 CAUTION Do not use SCSI device ID 7 for any device It is reserved for the built in SCSI bus controller Assigning Internal SCSI Device IDs You can determine which LVD SCSI devices are currently in use by looking under the H W Path heading in the output from the ioscan command discussed previously The entry 10 0 15 1 is the built in LVD SCSI bus For devices connected to the built in LVD SCSI ...

Page 149: ...is section describes how to connect to the workstation s SE SCSI port Figure B 1 SCSI Port Connections NOTE The last external device connected to the SCSI bus must be terminated with a SCSI terminator 1 2 3 2 COMPATIBLE CABLE REQUIRED SCSI SE LVD LAN TP 10 100 USB SERIAL IOIOI 1 SE LVD SCSI Connector ...

Page 150: ...150 Appendix B SCSI Connections How To Connect An SE SCSI Device ...

Page 151: ...151 C Related Documentation This appendix lists the part numbers and titles of documents related to the HP VISUALIZE J6700 workstations ...

Page 152: ...ple System Configurations Installation Poster and Getting Started Guide A5990 90000 QuikInstall Poster HP VISUALIZE J6000 Workstation A5990 90022 Getting Started Guide HP VISUALIZE J6700 Workstation Parts and Replacement Guide and Technical Reference No part number Technical Reference HP VISUALIZE J6700 Workstation A5990 90060 Parts and Replacement Guide HP VISUALIZE J6000 Workstation ...

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