Setup 21
Setup
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. Care Packs let you
integrate both hardware and software support into a single package. A number of service level options are
available to meet your needs.
Care Pack Services offer upgraded service levels to expand your standard product warranty with
easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Some of the Care Pack services are:
•
Hardware support
o
6-Hour Call-to-Repair
o
4-Hour 24x7 Same Day
o
4-Hour Same Business Day
•
Software support
o
Microsoft® operating systems
o
Linux operating systems
o
ProLiant Essentials (HPE SIM and RDP)
•
Integrated hardware and software support
o
Critical Service
o
Proactive 24
o
Support Plus
o
Support Plus 24
•
Startup and implementation services for both hardware and software
For more information on Care Pack Services, see the Hewlett Packard Enterprise website
(
http://www.hpe.com/services/carepack
).
Optimum environment
When installing the server, select a location that meets the environmental standards described in this
section.
Space and airflow requirements
Leave at least a 7.6-cm (3-inch) clearance space at the front and back of the server for proper ventilation.
Temperature requirements
To ensure continued, safe, and reliable equipment operation, install or position the system in a
well-ventilated, climate-controlled environment.
The maximum recommended TMRA for most server products is 35°C (95°F). The temperature in the
room where the server is located must not exceed 35°C (95°F).
