Software and configuration utilities 80
your authorized Hewlett Packard Enterprise Channel Partner for onsite service, if configured and
available in your country.
For more information, see
Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
and BladeSystem c-Class Enclosures
on the Hewlett Packard Enterprise website
(
http://www.hpe.com/info/insightremotesupport/docs
). Insight Remote Support is available as part of
Warranty, HP Care Pack Service, or contractual support agreement.
HPE Insight Remote Support central connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models
and BladeSystem c-Class enclosures, you can register a server or enclosure to communicate to Hewlett
Packard Enterprise through an Insight Remote Support centralized Hosting Device in your local
environment. All configuration and service event information is routed through the Hosting Device. This
information can be viewed by using the local Insight Remote Support user interface or the web-based
view in Insight Online.
For more information, see
Insight Remote Support Release Notes
on the Hewlett Packard Enterprise
website (
http://www.hpe.com/info/insightremotesupport/docs
).
HPE Insight Online direct connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models
and BladeSystem c-Class enclosures, you can register a server or enclosure to communicate directly to
Insight Online without the need to set up an Insight Remote Support centralized Hosting Device in your
local environment. Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the Hewlett Packard Enterprise website
(
http://www.hpe.com/info/insightremotesupport/docs
).
Insight Online
HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support
central connect or Insight Online direct connect, it automatically aggregates device health, asset, and
support information with contract and warranty information, and then secures it in a single, personalized
dashboard that is viewable from anywhere at any time. The dashboard organizes your IT and service data
to help you understand and respond to that information more quickly. With specific authorization from you,
an authorized Channel Partner can also view your IT environment remotely using Insight Online.
For more information about using Insight Online, see
Insight Online User’s Guide
on the Hewlett Packard
Enterprise website (
http://www.hpe.com/info/enterprise/docs
).
Intelligent Provisioning
Intelligent Provisioning is a single-server deployment tool embedded in ProLiant Gen8 and later servers
that simplifies ProLiant server setup, providing a reliable and consistent way to deploy ProLiant server
configurations:
•
Intelligent Provisioning assists with the OS installation process by preparing the system for installing
"off-the-shelf" and Hewlett Packard Enterprise branded versions of operating system software and
integrating optimized ProLiant server support software.
•
Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.
•
Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux,
and VMware operating systems. For specific OS support, see the
Intelligent Provisioning Release
Notes
on the Hewlett Packard Enterprise website
(
http://www.hpe.com/info/intelligentprovisioning/docs
).
For more information about Intelligent Provisioning software, see the Hewlett Packard Enterprise website
(
http://www.hpe.com/info/intelligentprovisioning/docs
). For Intelligent Provisioning recovery media
