WWID............................................. 0x500110a0004af23e
Device Type...................................... SES
Disk Capacity.................................... 0.0 GB
Device Status.................................... FAILED
Device Vendor ID................................. HP
Device Product ID................................ P800
Device Serial Number............................. P98690D9SU40R7
Device Firmware Version.......................... 1.01
******************************************************************************
**** End of SAUTIL Output ****
******************************************************************************
In this example, the SAS/SATA DEVICE SUMMARY lists the physical drive ID for each physical
disk and SES device connected to the Smart Array controller. The information provided for each
physical disk and SES device following the SAS/SATA DEVICE SUMMARY indicates that the
enclosure (SES device) 1E:1:0 / 0x50001c1071540025 has firmware 1.42 and the enclosure
(SES device) 2E:1:0 / 0x5001438000328825 has firmware 1.50.
NOTE:
The status of a SAS SES device is always FAILED. The FAILED status does not indicate
that the enclosure is not functioning. It means that it is not a DISK. In the information provided for
each physical device and SES device in the
sautil <device_file>
command output, the
“Last Failure Reason” for the SES device is “NON DISK DEVICE.”
Updating SAS storage enclosure firmware
The sautil SAS storage enclosure firmware update command syntax is:
sautil <device_file> download_encl_fw <fw_image> <encl_physical_drive_id>
Where:
<device_file>
The controller device file. See
controller device file” (page 82)
<fw_image>
The file path of the firmware version you want to install on
the enclosure. For access to the enclosure firmware image
update file, contact your HP representative.
<encl_physical_drive_id>
The physical ID of the enclosure where you want to change
the firmware, in Connector:Enclosure/Bay or WWID format.
You can determine this information from the SAS/SATA
DEVICE SUMMARY sections of the
sautil
<device_file>
or
sautil <device_file> -s
command output.
CAUTION:
The firmware download process can take 10 to 15 minutes to complete. During this
time, all I/Os to the controller are temporarily halted, including I/Os to internal disks and other
enclosures. If the controller has a boot logical drive configured, use
saupdate
to update the
enclosure firmware offline.
For example:
# sautil /dev/ciss3 download_encl_fw vw_199cg.s3r 2E:1:0
******************************************************************************
**** ****
**** S A U T I L S u p p o r t U t i l i t y ****
**** ****
**** for the HP SmartArray RAID Controller Family ****
**** ****
**** version A.02.13 ****
**** ****
**** (C) Copyright 2003-2007 Hewlett-Packard Development Company, L.P. ****
******************************************************************************
98
Troubleshooting