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iv

Maintenance and Service Guide

Contents

3.2  System Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . .  3–8

Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . .  3–8
Altiris Local Recovery  . . . . . . . . . . . . . . . . . . . . . . .  3–8
Using System Restore Points  . . . . . . . . . . . . . . . . . .  3–9
Reinstalling Applications  . . . . . . . . . . . . . . . . . . . .  3–11
Repairing the Operating System . . . . . . . . . . . . . . .  3–12
Reinstalling the Operating System . . . . . . . . . . . . .  3–14
Reinstalling Device Drivers and Other Software . .  3–16

4 Illustrated Parts Catalog

4.1  Serial Number Location  . . . . . . . . . . . . . . . . . . . . . .  4–1
4.2  Computer Major Components. . . . . . . . . . . . . . . . . .  4–2
4.3  Miscellaneous Plastics Kit  . . . . . . . . . . . . . . . . . . .  4–14
4.4  Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . .  4–15
4.5  Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . .  4–16
4.6  Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . .  4–18
4.7  Sequential Part Number Listing  . . . . . . . . . . . . . . .  4–21

5 Removal and Replacement Preliminaries

5.1  Tools Required  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–1
5.2  Service Considerations . . . . . . . . . . . . . . . . . . . . . . .  5–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .  5–2

5.3  Preventing Damage to Removable Drives  . . . . . . . .  5–3
5.4  Preventing Electrostatic Damage  . . . . . . . . . . . . . . .  5–4
5.5  Packaging and Transporting Precautions  . . . . . . . . .  5–5
5.6  Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .  5–6
5.7  Grounding Equipment and Methods . . . . . . . . . . . . .  5–7

6 Removal and Replacement Procedures

6.1  Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6–1
6.2  Disassembly Sequence Chart  . . . . . . . . . . . . . . . . . .  6–2
6.3  Preparing the Computer for Disassembly . . . . . . . . .  6–4

Summary of Contents for Compaq NC6110

Page 1: ...Number 373146 002 September 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...D Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained...

Page 3: ...hooting 2 1 Computer Setup 2 1 Using Computer Setup 2 1 Selecting from the Main Menu 2 2 Selecting from the Security Menu 2 3 Selecting from the Advanced Menu 2 4 Selecting from the Tools Menu 2 4 2 2 Troubleshooting Flowcharts 2 5 3 Software Updates and Recovery 3 1 Software Updates 3 1 Accessing Computer Information 3 2 Obtaining the Support Software CD 3 3 Software Updates and the HP Web Site 3...

Page 4: ...it 4 14 4 4 Miscellaneous Cable Kit 4 15 4 5 Mass Storage Devices 4 16 4 6 Miscellaneous Not Illustrated 4 18 4 7 Sequential Part Number Listing 4 21 5 Removal and Replacement Preliminaries 5 1 Tools Required 5 1 5 2 Service Considerations 5 2 Plastic Parts 5 2 Cables and Connectors 5 2 5 3 Preventing Damage to Removable Drives 5 3 5 4 Preventing Electrostatic Damage 5 4 5 5 Packaging and Transpor...

Page 5: ...ve 6 16 6 10 Keyboard 6 18 6 11 Switch Cover 6 24 6 12 LED Board 6 26 6 13 Fan 6 28 6 14 Heat Sink 6 29 6 15 Processor 6 30 6 16 Modem Board 6 32 6 17 Internal Memory Module 6 34 6 18 RTC Battery 6 35 6 19 Display Assembly 6 36 6 20 Top Cover 6 39 6 21 Speaker 6 43 6 22 Digital Media Board 6 46 6 23 USB Audio Board 6 48 6 24 System Board 6 50 6 25 Serial Connector Module 6 55 7 Specifications ...

Page 6: ...vi Maintenance and Service Guide Contents A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index ...

Page 7: ...1 Product Description The HP Compaq nx6110 nc6110 and nx6120 nc6120 Notebook PCs offer advanced modularity Intel Pentium M and Celeron M processors and extensive multimedia support HP Compaq nx6110 nc6110 and nx6120 nc6120 Notebook PCs ...

Page 8: ...TFT 1280 800 with over 16 8 million colors 80 60 40 or 30 GB high capacity hard drive varying by computer model 256 MB DDR2 synchronous DRAM SDRAM at 400 and 533 MHz expandable to 2 0 GB Microsoft Windows XP Home Edition or Windows XP Professional varying by computer model Full size Windows keyboard with embedded numeric keypad TouchPad pointing device including a dedicated vertical scroll region ...

Page 9: ...ers Volume up volume mute and volume down buttons full featured models only Numerous references are made throughout this Maintenance and Service Guide to full featured and defeatured units A computer model is considered to be full featured if it has 4 Universal Serial Bus ports 2 PC Card slots and the following components Volume control buttons Info Center button Infrared port 6 in 1 Digital Media...

Page 10: ...Audio in microphone Universal Serial Bus USB v 2 0 4 ports on full featured computer models 2 ports on defeatured computer models Power External monitor RJ 11 modem RJ 45 network IEEE 1394 Travel battery Infrared full featured models only Digital Media Slot full featured models only Parallel port full featured models only S Video out full featured models only Docking connector full featured models...

Page 11: ...C battery 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at this time 6 Turn on the computer All passwords and all CMOS settings have been cleared 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports...

Page 12: ...n Table 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Infrared port full featured models only Provides wireless communication between the computer and an optional IrDA compliant device 2 Stereo speakers 2 Produce stereo sound 3 Display release latch Opens the computer 4 Wireless light On an integrated wireless device has been enabled ...

Page 13: ...ted to an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not connected to an external power source the light is turned off until the battery reaches a low battery condition 7 Integrated Drive Electronics IDE drive light Blinking The hard drive or optical drive is being accessed 8 6 in 1 Digital Media Slot full featured models o...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components ...

Page 15: ... 2 Audio in microphone jack Connects an optional monaural microphone 3 USB ports 2 full featured models only Connect USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connect an optional External MultiBay II to the computer The MultiBay II must also be connected to an external power source 4 Optical drive Supports an optical disc The type of optical drive varies by mo...

Page 16: ...mponents Table 1 3 Left Side Components Item Component Function 1 USB ports 2 Connect USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connect an optional External MultiBay II to the computer The MultiBay II must also be connected to an external power source 2 External monitor port Connects an optional VGA external monitor or projector ...

Page 17: ...m cable 5 RJ 45 network jack Connects an optional network cable 6 1394 port Connects an optional 1394a device such as a scanner digital camera or digital camcorder 7 PC Card slots 2 slots on full featured models 1 slot on defeatured models Support an optional Type I Type II or Type III 32 bit CardBus or 16 bit PC Card 8 PC Card eject buttons 2 buttons on full featured models 1 button on defeatured...

Page 18: ...1 12 Maintenance and Service Guide Product Description The external components on the rear panel of the computer are shown below and described in Table 1 4 Rear Panel Components ...

Page 19: ...s may not prevent a product from being mishandled or stolen 2 Battery bay Holds a battery pack 3 Power connector Connects an AC adapter or an optional automobile or aircraft adapter 4 Parallel port full featured models only Connects an optional parallel device such as an external diskette drive or a printer 5 S Video out jack full featured models only Connects an optional S Video device such as a ...

Page 20: ...1 14 Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 21: ...aps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key In Windows displays the Windows Start menu 5 Windows applications key In Windows displays a shortcut menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Keypad keys 15 In Windows can be used like the keys on an external...

Page 22: ...puter is turned on Blinking The computer is in standby Off The computer is off Power button When the computer is Off press to turn on the computer On briefly press to initiate hibernation In standby briefly press to resume from standby In hibernation briefly press to restore from hibernation If the system has stopped responding and Windows shutdown procedures cannot be used press and hold for 5 se...

Page 23: ...ss functionality on or off but does not create a wireless connection To establish a wireless connection a wireless network must already be set up Wireless light On An integrated woreless device has bee turned on 5 Caps lock light On caps lock is on 6 Num lock light On num lock or the numeric keypad is on 7 Volume mute button full featured models only Mutes or restores system volume 8 Volume down b...

Page 24: ...1 18 Maintenance and Service Guide Product Description The computer top components are continued below and described in Table 1 7 Top Components Part 2 ...

Page 25: ...Left right pointing stick buttons Function like the left and right buttons on an external mouse 3 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clicking 4 Left right TouchPad buttons Function like the left and right buttons on an external mouse 5 TouchPad scroll zone Scrolls up or down ...

Page 26: ... described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Primary battery bay Holds the primary battery pack 2 Primary battery locking latch Secures the primary battery pack into the battery bay 3 Docking connector full featured models only Connects the computer to an optional docking device ...

Page 27: ...lates wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 5 Hard drive bay Holds the primary hard drive 6 Primary battery release latch Releases the primary battery pack from the battery bay 7 Travel battery connector Connects an optional travel battery 8 Fan Provides airflow to c...

Page 28: ...udio Intel Pentium M and Intel Celeron M processors PC Card ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist These conditions are affected ...

Page 29: ...dification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load This utility includes settings that are not available in Windows Using Computer Setup Information and settings in Computer Setup are accessed from the Main Security Advanced or Too...

Page 30: ...Exit Discarding Changes and then press enter or Select Exit Load Setup Defaults and then press enter 4 When you are prompted to confirm your action press f10 Selecting from the Main Menu Table 2 1 Main Menu Select To Do This System Information Change the system time and system date View identification information about the computer View specification information about the processor memory and cach...

Page 31: ...aster password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Password Options Password options can be selected only when a power on password has been set Enable disable QuickLock QuickLock on Standby QuickBlank To enable QuickLock on Standby or QuickBlank you must first enable QuickLock Device Security Enable disable Diskette drive s...

Page 32: ...ets a startup sequence that can include most bootable devices and media in the system Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of abilities Video Memory Displays the amount of video memory available on the computer Table 2 4 Tools Menu Select To Do This Hard Drive Self Test Run a quick comprehensive self test on hard drives i...

Page 33: ...rt 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive...

Page 34: ...rive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection Table 2 5 Troubleshooting Flowcharts Overview Continued ...

Page 35: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 36: ...p on AC power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart 2...

Page 37: ...lowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another computer or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 38: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 39: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 40: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 41: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 42: ...mputer operation after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Docking device motor mechanism Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Remove computer reset all internal parts and replace any damaged items in docking device Don...

Page 43: ...g device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Con...

Page 44: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup Utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 45: ... Go to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N Go t...

Page 46: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 47: ...mputer Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup Utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup utility Go to Flowchart 2 17 Nonfun...

Page 48: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup Utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Computer for instru...

Page 49: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 50: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 51: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 52: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 53: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 54: ...puter and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace the NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 55: ...Computer Information ÄCAUTION If your computer is connected to a network it is recommended that you consult with your network administrator before installing any software updates especially system ROM updates The computer system ROM stores the BIOS software The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer a...

Page 56: ...need to know the version of the system ROM currently installed ROM version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Microsoft Windows or by opening Computer Setup To use Computer Setup for displaying ROM information 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup m...

Page 57: ...provides both the current version and future versions of the CD visit the HP Web site at http www hp com Software Updates and the HP Web Site Most software on the HP Web site is packaged in compressed files called SoftPaqs Some ROM updates may be packaged in compressed files called ROMPaqs Most download packages contain a file named Readme txt A Readme txt file contains information regarding insta...

Page 58: ...y device cable or cord To download a ROM update 1 Access the page on the HP Web site that provides software for your computer Select Start Help and Support and then click a software update link or Visit the HP Web site at http www hp com support 2 Follow the instructions on the screen to identify your computer and access the ROM update you want to download 3 At the download area a Identify the ROM...

Page 59: ...ndows Explorer by selecting Start All Programs Accessories Windows Explorer 2 In the left pane of the Windows Explorer window a Click My Computer and then your hard drive designation The hard drive designation is typically Local Disk C b Open the folder on your hard drive that contains the update Follow the path you made a note of before you downloaded the update 3 Double click the file with an ex...

Page 60: ...click Download drivers and software to download the software for your computer model 2 Follow the instructions on the screen to find the software you want to update 3 At the download area select the software you want and follow the download instructions on the Web page Make a note of the path to the location on your hard drive where the ROM package will be downloaded You may need to access the ROM...

Page 61: ... Disk C Follow the path you made a note of earlier to the folder on your hard drive that contains the update 6 Open the folder and double click the file with an exe extension for example filename exe The installation begins 7 Complete the installation by following the instructions on the screen After a message on the screen reports a successful installation you may delete the download package from...

Page 62: ... on your computer are accidentally deleted or corrupted you can easily restore the files yourself You can also restore your complete file system to a previous state Altiris Local Recovery provides protection of files by backing up files to a hidden Altiris recovery partition When you install the software the Recovery Agent Partition Wizard guides you through the process of creating the recovery pa...

Page 63: ...e drivers and operating system files at a particular time The computer automatically creates restore points at regular intervals and may create additional restore points when you change your personal settings or add software or hardware You can manually create additional restore points to provide increased protection for your system files and settings It is recommended that you manually create res...

Page 64: ... window opens 3 Click Create a restore point and then click Next 4 Follow the on screen instructions Restoring to a Restore Point To restore the computer to a previous date and time when it was functioning optimally 1 Select Start Help and Support 2 Click System Restore The System Restore window opens 3 Click Restore my computer to an earlier time and then click Next 4 Follow the on screen instruc...

Page 65: ...ion and reinstalls deleted system files within the application In most cases If the application you are reinstalling is still installed on your computer the reinstallation process does not affect your settings within the application In all cases If an application has been deleted from your computer the reinstallation process reinstalls the application or utility to the factory image but cannot res...

Page 66: ...rt the computer if prompted Repairing the Operating System To attempt an operating system repair without deleting your personal data use the Operating System disc that was shipped with the computer If your computer does not have an optical drive you may need to connect to an optional external MultiBay 1 Connect the computer to external power through the AC adapter and turn on the computer 2 Immedi...

Page 67: ...s R step 8 in this procedure until you have completed steps 6 and 7 6 Press enter to continue A licensing agreement page is displayed 7 Press f8 to accept the agreement and continue The Setup page is displayed 8 Press R to repair the selected Windows installation The repair process begins This process takes 1 to 2 hours to complete The computer restarts in Windows after the process is complete ...

Page 68: ...ay be prompted for your Product Key Your Product Key is provided on the Microsoft Certificate of Authenticity label on the bottom of the computer If other recovery efforts do not successfully repair the operating system you can reinstall it To reinstall the operating system If your computer does not have an optical drive you may need to connect to an optional external MultiBay 1 Connect the comput...

Page 69: ... the agreement and continue The Setup page is displayed 8 Press esc to continue installing a new copy of the operating system instead of repairing it 9 Press enter to set up the operating system 10 Press C to continue setup using this partition 11 Select Format the partition using the NTFS file system Quick and then press enter ÄFormatting this drive deletes all current files 12 Press F to format ...

Page 70: ...luded with the computer 1 While running Windows insert the Recovery disc into the optical drive 2 If you do not have autorun enabled a Select Start Run b Then type D SWSETUP APPINSTL SETUP EXE where D indicates the optical drive 3 Follow the on screen instructions for installing the drivers After the drivers are reinstalled you must reinstall any software you added to the computer Follow the insta...

Page 71: ...apter provides an illustrated parts breakdown and a reference for spare part numbers 4 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location ...

Page 72: ...4 2 Maintenance and Service Guide Illustrated Parts Catalog 4 2 Computer Major Components Computer Major Components ...

Page 73: ...1 4 Keyboards For use with computer models with Dual Stick Pointing Stick and TouchPad pointing devices Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea Latin America 398609 201 398609 221 398609 081 398609 051 398609 121 398609 041 398609 151 398609 211 398609 DD1 398609 002 398609 BB1 398609 061 398609 291 398609 AD1 398609 ...

Page 74: ...4 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 75: ...taly Japan Korea 378248 181 378248 201 378248 221 378248 081 378248 051 378248 121 378248 041 378248 151 378248 211 378248 DD1 378248 002 378248 BB1 378248 061 378248 291 378248 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 378248 161 378248 091 378248 131 378248 251 378248 171 378248 231 378248 ...

Page 76: ...4 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 77: ...z Intel Celeron M 1 3 GHz 378218 001 378217 001 378216 001 8 Top covers include TouchPad For use with computer models with Dual Stick Pointing Stick and TouchPad pointing devices For use with full featured models For use with defeatured models 399109 001 378230 001 378239 001 Pointing stick board not illustrated for use only with computer models with Dual Stick pointing devices 399110 001 Miscella...

Page 78: ...4 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 79: ...ble Audio board for use only with defeatured models includes audio board cable 378226 001 378241 001 14 System boards For use with full featured models For use with defeatured models GML For use with defeatured models GM 378225 001 378238 001 383219 001 15 Digital media board for use only with full featured models includes digital media board cable 378229 001 16 Base enclosure For use with full fe...

Page 80: ...4 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 81: ... for use Japan 802 11b g combination WLAN card for use in the United States 373032 002 373032 291 373032 001 802 11a b g combination WLAN card for use in Europe Middle East Africa 802 11a b g combination WLAN Mini PCI communications card for use Japan 802 11a b g combination WLAN card for use internationally 802 11a b g combination WLAN card for use Japan 802 11a b g combination WLAN card for use ...

Page 82: ...4 12 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 83: ... Combo Drive 2X Max DVD RW and CD RW Combo Drive DVD CD RW Combo Drive DVD RW and CD RW Double Layer Combo Drive DVD RW and CD RW Combo Drive 380768 001 380770 001 380773 001 380771 001 375557 001 380772 001 398608 001 403093 001 21 Broadcomm Bluetooth wireless board includes Bluetooth board cable 367871 001 22 Hard drives include frame and connector 5400 rpm 80 GB 60 GB 40 GB 380108 001 378215 00...

Page 84: ...llaneous Plastics Kit Spare Part Number Information Item Description Spare Part Number Miscellaneous Plastics Kit Includes 378236 001 1 Memory module Mini PCI compartment cover includes 1 captive screw 2 Hard drive cover includes 2 captive screws 3 RTC battery 4 Computer feet 4 5 PC Card slot space savers 2 ...

Page 85: ...Cable Kit Table 3 3 Miscellaneous Cable Kit Spare Part Number Information Item Description Miscellaneous Cable Kit Includes 381709 001 1 Bluetooth board cable 2 LED board cable 3 RJ 11 connector module and cable 4 Audio board cable 5 USB board cable 6 Serial connector module cable ...

Page 86: ...4 16 Maintenance and Service Guide Illustrated Parts Catalog 4 5 Mass Storage Devices ...

Page 87: ...380107 001 4200 rpm 80 GB 60 GB 40 GB 30 GB 378214 001 378213 001 378212 001 378211 001 2 Optical drives include bezel 24X Max CD ROM drive 8X Max DVD ROM drive 8X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 2X Max DVD RW and CD RW Combo Drive DVD CD RW Combo Drive DVD RW and CD RW Double Layer Combo Drive DVD RW and CD RW Combo Drive 380768 001 380770 001 380773 001 38077...

Page 88: ... HP Docking Station 374803 001 Docking Device Miscellaneous Plastics Kit 380089 001 Carrying cases Nylon top load Nylon entry level 325815 001 and 325815 002 325814 001 External MultiBay cradle 366143 001 External MultiBay cradle power cable and stand 366144 001 MultiBay 24X DVD CD RW Combo Drive 373315 001 MultiBay 8X DVD ROM Drive 373314 001 MultiBay hard drive 80 GB 5400 rpm 375198 001 8 cell t...

Page 89: ...Phillips PM2 5 13 0 spring loaded screw Phillips PM2 5 4 0 shoulder screw Phillips PM2 5 4 0 screw Phillips PM2 0 8 0 shoulder screw Phillips PM2 0 7 0 screw Phillips PM2 0 4 0 screw Phillips PM2 0 3 0 screw Phillips PM1 5 4 0 screw Phillips PM1 5 3 5 screw Torx8 T8M2 0 9 0 screw Torx8 T8M2 0 4 0 screw Torx8 T8M2 0 2 0 screw Table 3 5 Miscellaneous Not Illustrated Spare Part Information Continued ...

Page 90: ...Portugal Spain and Sweden 246959 021 Brazil 246959 201 Canada French Canada Latin America Taiwan Thailand and the United States 246959 001 Denmark 246959 081 Hong Kong and the United Kingdom 246959 031 Israel 246959 BB1 Italy 246959 061 Japan 246959 291 Korea 246959 AD1 Sweden 246959 AG1 Table 3 5 Miscellaneous Not Illustrated Spare Part Information Continued Description Spare Part Number ...

Page 91: ...Norway Portugal Spain and Sweden 246959 031 Power cord for use in Hong Kong and the United Kingdom 246959 061 Power cord for use in Italy 246959 081 Power cord for use in Denmark 246959 201 Power cord for use in Brazil 246959 291 Power cord for use in Japan 246959 AD1 Power cord for use in Korea 246959 AG1 Power cord for use in Sweden 246959 BB1 Power cord for use in Israel 325521 001 Modem board ...

Page 92: ...ited States 373032 002 802 11b g combination WLAN Mini PCI communications card for use internationally 373032 291 802 11b g combination WLAN Mini PCI communications card for use Japan 373033 001 802 11a b g combination WLAN card Mini PCI communications card for use in the United States 373033 002 802 11a b g combination WLAN Mini PCI communications card for use internationally 373033 291 802 11a b...

Page 93: ...y assembly includes wireless antenna boards and cables 378210 001 15 0 inch SXGA WVA TFT display assembly includes wireless antenna boards and cables 378211 001 30 GB hard drive 4200 rpm includes frame and connector 378212 001 40 GB hard drive 4200 rpm includes frame and connector 378213 001 60 GB hard drive 4200 rpm includes frame and connector 378214 001 80 GB hard drive 4200 rpm includes frame ...

Page 94: ...ls 378227 001 Serial connector board includes serial connector board cable 378228 001 LED board includes LED board cable 378229 001 Digital media board includes digital media board cable 378230 001 Top cover includes TouchPad for use only with full featured models 378231 001 Base enclosure for use only with full featured models 378232 001 Switch cover for use only with full featured models 378233 ...

Page 95: ...taly 378248 071 Keyboard for use in Spain 378248 081 Keyboard for use in Denmark 378248 091 Keyboard for use in Norway 378248 101 Keyboard for use in Sweden 378248 111 Keyboard for use in Switzerland 378248 121 Keyboard for use in French Canada 378248 131 Keyboard for use in Portugal 378248 141 Keyboard for use in Turkey 378248 151 Keyboard for use in Greece 378248 161 Keyboard for use in Latin Am...

Page 96: ...1 Docking Station Miscellaneous Plastics Kit 380108 001 80 GB hard drive 5400 rpm includes frame and connector 380768 001 24X Max CD ROM drive includes bezel 380770 001 8X Max DVD ROM drive includes bezel 380771 001 4X Max DVD RW and CD RW Combo Drive includes bezel 380772 001 DVD CD RW Combo Drive includes bezel 380773 001 8X Max DVD RW and CD RW Combo Drive includes bezel 381580 001 802 11b g WL...

Page 97: ...for use internationally 398609 031 Keyboard for use in United Kingdom 398609 041 Keyboard for use in Germany 398609 051 Keyboard for use in France 398609 061 Keyboard for use in Italy 398609 071 Keyboard for use in Spain 398609 081 Keyboard for use in Denmark 398609 091 Keyboard for use in Norway 398609 101 Keyboard for use in Sweden 398609 111 Keyboard for use in Switzerland 398609 121 Keyboard f...

Page 98: ...oard for use in Japan 398609 AB1 Keyboard for use in Taiwan 398609 AD1 Keyboard for use in Korea 398609 BA1 Keyboard for use in Slovenia 398609 BB1 Keyboard for use in Israel 398609 DD1 Keyboard for use in Iceland 399109 001 Top cover includes TouchPad for use only with computer models with Dual Stick Pointing Stick and TouchPad pointing devices 399110 001 Pointing stick board for use only with co...

Page 99: ... removal and replacement service 5 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver Torx8 screwdriver 5 0 mm socket for system board locks Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 100: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 101: ... that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive ...

Page 102: ...ases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughou...

Page 103: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 104: ...ipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these item...

Page 105: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 106: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 107: ...ed when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw and screw lock sizes locations and usage 6 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the comp...

Page 108: ...o remove the hard drive 6 to disassemble hard drive 6 5 Computer Feet 0 6 6 Bluetooth Board 0 6 7 External Memory Module 1 loosened to remove the memory module Mini PCI compartment cover 6 8 Mini PCI Communications Module 0 Å To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your computer by the governmental agency that regu...

Page 109: ... 15 Processor 1 loosened 6 16 Modem Board 2 6 17 Internal Memory Module 0 6 18 RTC Battery 0 6 19 Display Assembly 6 6 20 Top Cover 15 6 21 Speaker 4 6 22 Digital Media Board 0 6 23 USB Audio Board 1 6 24 System Board 1 screw 4 screw locks on HP Compaq nc6110 and nc6120 models 2 screw locks on HP Compaq nx6110 and nx6120 models 6 25 Serial Connector Module 2 screw locks Disassembly Sequence Chart ...

Page 110: ...he computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Battery Pack Spare Part Number Information 6 cell 4 8 AHr 6 cell 4 4 AHr 6 cell 4 4 AHr 6 cell 2 2 AHr 367457 001 372772 001 383220 001 364602 001 ...

Page 111: ... upside down with the rear panel toward you b Slide and hold the battery pack lock latch 1 to the right c Slide the battery pack release latch 2 to the right The battery pack disengages from the computer d Slide the battery pack 3 straight back and remove it Removing the Battery Pack Reverse the above procedure to install the battery pack ...

Page 112: ...to the computer 3 Lift the left side of the hard drive cover 2 and swing it to the right 4 Remove the hard drive cover The hard drive cover is included in the Miscellaneous Plastics Kit spare part number 378236 001 Removing the Hard Drive Cover Hard Drive Spare Part Number Information 5400 rpm 80 GB 60 GB 40 GB 380108 001 378215 001 380107 001 4200 rpm 80 GB 60 GB 40 GB 30 GB 378214 001 378213 001...

Page 113: ... the Phillips PM2 5 13 0 spring loaded hard drive retention screw 1 6 Grasp the mylar tab 2 on the left side of the hard drive and slide the hard drive to the right 3 to disconnect it from the system board 7 Remove the hard drive 4 from the hard drive bay Removing the Hard Drive ...

Page 114: ...PM2 5 4 0 hard drive frame screws 2 from each side of the hard drive 10 Remove the 2 Phillips PM1 5 3 5 hard drive frame screws 3 from the front of the hard drive 11 Lift the frame 4 straight up to remove if from the hard drive 12 Remove the hard drive connector 5 from the hard drive Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive ...

Page 115: ...Procedures Maintenance and Service Guide 6 9 6 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Miscellaneous Plastics Kit spare part number 378236 001 Replacing the Computer Feet ...

Page 116: ...ement Procedures 6 6 Bluetooth Board 1 Prepare the computer for disassembly refer to Section 6 3 2 Remove the hard drive Section 6 4 Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board includes Bluetooth board cable 367871 001 ...

Page 117: ...nce and Service Guide 6 11 3 Slide the Bluetooth board 1 out of the clip in the hard drive compartment 4 Disconnect the Bluetooth board cable 2 from the board Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board ...

Page 118: ... memory module Mini PCI compartment cover to the computer 4 Lift the rear edge of the cover 2 up and swing it toward you 5 Remove the memory module Mini PCI compartment cover The memory module Mini PCI compartment cover is included in the Miscellaneous Plastics Kit spare part number 378236 001 Removing the Memory Module Mini PCI Compartment Cover Memory Module Spare Part Number Information 1024 MB...

Page 119: ... memory module The edge of the module opposite the socket rises away from the computer 7 Slide the module 2 away from the socket at an angle 8 Remove the memory module Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 120: ... module for use internationally 802 11b g combination WLAN module for use Japan 802 11b g combination WLAN module for use in the United States 373032 002 373032 291 373032 001 802 11a b g combination WLAN module for use in Europe Middle East and Africa 802 11a b g combination WLAN Mini PCI communications module for use Japan 802 11a b g combination WLAN module for use internationally 802 11a b g c...

Page 121: ... Spread the two retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module The edge of the module opposite the socket rises away from the computer 6 Remove the Mini PCI communications module 3 by pulling the card away from the socket at a 45 degree angle Mini PCI communications modules are designed with notches 4 to prevent incorrect installation Removing a ...

Page 122: ...n the computer with right side toward you Optical Drive Spare Part Number Information 24X Max CD ROM drive 8X Max DVD ROM drive 8X Max DVD RW and CD RW Combo Drive 4X Max DVD RW and CD RW Combo Drive 2X Max DVD RW and CD RW Combo Drive DVD CD RW Combo Drive DVD RW and CD RW Double Layer Combo Drive DVD RW and CD RW Combo Drive 380768 001 380770 001 380773 001 380771 001 375557 001 380772 001 39860...

Page 123: ...al drive to the computer 5 Insert a thin tool such as an unbent paper clip 2 into the media tray release hole and release the media tray 6 Use the media tray to slide the optical drive 3 to the left and out of the computer 7 Remove the optical drive Removing the Optical Drive Reverse the above procedure to install an optical drive ...

Page 124: ...ernational Israel Italy Japan Korea Latin America 398609 201 398609 221 398609 081 398609 051 398609 121 398609 041 398609 151 398609 211 398609 DD1 398609 002 398609 BB1 398609 061 398609 291 398609 AD1 398609 161 Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 398609 091 398609 131 398609 251 398609 171 398609 231...

Page 125: ...onal Israel Italy Japan Korea 378248 181 378248 201 378248 221 378248 081 378248 051 378248 121 378248 041 378248 151 378248 211 378248 DD1 378248 002 378248 BB1 378248 061 378248 291 378248 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 378248 161 378248 091 378248 131 378248 251 378248 171 37824...

Page 126: ...6 20 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the 2 Torx8 T8M2 0 9 0 screws that secure the keyboard to the computer Removing the Keyboard Screws ...

Page 127: ...ocedures Maintenance and Service Guide 6 21 4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 6 Slide the 4 keyboard retaining latches toward you Releasing the Keyboard Latches ...

Page 128: ...6 22 Maintenance and Service Guide Removal and Replacement Procedures 7 Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest Releasing the Keyboard ...

Page 129: ...ached and disconnect the keyboard cable 2 Step 9 applies only to computer models equipped with a pointing stick 9 Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 Disconnecting the Keyboard and Pointing Stick Cables 10 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 130: ...the keyboard Section 6 10 3 Turn the computer upside down with the rear panel toward you 4 Remove the 2 Torx8 T8M2 0 2 0 screws that secure the switch cover to the computer Removing the Switch Cover Screws Switch Cover Spare Part Number Information Switch covers For use with full featured models For use with defeatured models 378232 001 378242 001 ...

Page 131: ...uter as far as possible 7 Disconnect the LED board cable 1 from the system board 8 Insert a flat bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer 9 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover ...

Page 132: ...atured models 1 Prepare the computer for disassembly Section 6 3 2 Remove the keyboard Section 6 10 3 Remove the switch cover Section 6 11 4 Turn the computer upside down with the rear panel toward you 5 Turn the switch cover upside down LED Board Spare Part Number Information LED board includes LED board cable 378228 001 ...

Page 133: ...dures Maintenance and Service Guide 6 27 6 Remove the 4 Phillips PM1 5 4 0 screws 1 that secure the LED board to the switch cover 7 Remove the LED board 2 Removing the LED Board Reverse the above procedure to install the LED board ...

Page 134: ...mbly Section 6 3 2 Release the keyboard Section 6 10 3 Disconnect the fan cable 1 from the system board 4 Loosen the 2 Phillips PM2 0 7 0 screws 2 that secure the fan to the computer 5 Remove the fan 3 Removing the Fan Reverse the above procedure to install the fan Fan Spare Part Number Information Fan 378233 001 ...

Page 135: ...uter 5 Lift the right side of the heat sink 2 to disengage it from the processor 6 Slide the heat sink 3 up and to the right to remove it Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor Removing the Heat Sink Reverse the above procedure to install the ...

Page 136: ... 13 4 Remove the heat sink Section 6 14 Processor Spare Part Number Information Intel Pentium M 2 13 GHz Intel Pentium M 2 00 GHz Intel Pentium M 1 86 GHz Intel Pentium M 1 73 GHz Intel Pentium M 1 60 GHz Intel Pentium M 1 30 GHz 378224 001 378223 001 378222 001 378221 001 378220 001 378219 001 Intel Celeron M 1 5 GHz Intel Celeron M 1 4 GHz Intel Celeron M 1 3 GHz 378218 001 378217 001 378216 001...

Page 137: ...ocessor locking screw 1 one quarter turn counterclockwise until you hear a click 6 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 138: ...nd Service Guide Removal and Replacement Procedures 6 16 Modem Board 1 Prepare the computer for disassembly Section 6 3 2 Release the keyboard Section 6 10 Modem Board Spare Part Number Information Modem board 325521 001 ...

Page 139: ... 0 3 0 screws 1 that secure the modem board to the computer 4 Lift the right side of the modem board 2 to disconnect it from the system board 5 Disconnect the modem cable 3 from the modem board 6 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board ...

Page 140: ...ease the memory module The edge of the module opposite the socket rises away from the computer 4 Slide the module 2 away from the socket at an angle 5 Remove the memory module Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module Memory Module Spare Part Number Inf...

Page 141: ...aneous Plastics Kit spare part number 378236 001 1 Prepare the computer for disassembly Section 6 3 2 Release the keyboard Section 6 10 3 Disconnect the RTC battery cable 1 from the system board 4 Remove the RTC battery 2 from the clip in the top cover Removing the RTC Battery Reverse the above procedure to install an RTC battery ...

Page 142: ...emory module Mini PCI compartment cover Section 6 7 and disconnect the wireless antenna cables from the Mini PCI communications module Section 6 8 3 Remove the keyboard Section 6 10 4 Remove the switch cover Section 6 11 Display Assembly Spare Part Number Information 15 0 inch SXGA WVA TFT 15 0 inch XGA TFT 14 1 inch XGA TFT 378210 001 378209 001 378208 001 ...

Page 143: ...e display cable 1 from the system board 6 Remove the wireless antenna cables 2 from the Mini PCI compartment and the top cover clips 7 Remove the 2 Torx8 T8M2 0 9 0 screws 3 that secure the display assembly to the computer Disconnecting the Display Cable and Removing the Display Screws ...

Page 144: ...he display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 10 Remove the 4 Torx8 T8M2 0 9 0 screws 1 that secure the display assembly to the computer 11 Lift the display assembly 2 straight up and remove it Removing the Display Assembly Reverse the above procedure to install the display a...

Page 145: ...ptical drive Section 6 9 d Keyboard Section 6 10 e Switch cover Section 6 11 f Display assembly Section 6 19 Top Cover Spare Part Number Information Top cover include TouchPad For use with computer models with Dual Stick Pointing Stick and TouchPad pointing devices For use with full featured models For use with defeatured models 399109 001 378230 001 378239 001 Pointing stick board for use only wi...

Page 146: ...ice Guide Removal and Replacement Procedures 2 Turn the computer upside down with the rear panel toward you 3 Remove the 13 Torx8 T8M2 0 9 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 1 ...

Page 147: ...de up with the front toward you 5 Disconnect the RTC battery cable from the system board Disconnecting the RTC Battery Cable 6 Remove the 2 Torx8 T8M2 0 9 0 screws 1 that secure the top cover to the computer 7 Disconnect the TouchPad cable 2 from the system board Removing the Top Cover Screws Part 2 ...

Page 148: ...the left and right sides of the top cover disengage from the base enclosure 10 Lift up on the left 3 and right sides 4 of the top cover until the top cover disengages from the base enclosure Releasing the Top Cover 11 Lift the top cover straight up until the front edge of the top cover disengages from the base enclosure and remove the top cover Reverse the above procedure to install the top cover ...

Page 149: ...ection 6 3 and then remove the following components a Hard drive Section 6 4 b Memory module Mini PCI compartment cover Section 6 7 c Optical drive Section 6 9 d Keyboard Section 6 10 e Switch cover Section 6 11 f Display assembly Section 6 19 g Top cover Section 6 20 Speaker Spare Part Number Information Speaker 378237 001 ...

Page 150: ...6 44 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the speaker cable from the system board Disconnecting the Speaker Cable ...

Page 151: ...ide 6 45 3 Remove the 4 Torx8 T8M2 0 4 0 screws 1 that secure the speaker to the computer 4 Lift the speaker 2 until it clears the system board 5 Slide the speaker 3 toward you and remove it Removing the Speaker Reverse the above procedure to install the speaker ...

Page 152: ... and then remove the following components a Hard drive Section 6 4 b Memory module Mini PCI compartment cover Section 6 7 c Optical drive Section 6 9 d Keyboard Section 6 10 e Switch cover Section 6 11 f Display assembly Section 6 19 g Top cover Section 6 20 h Speaker Section 6 21 Digital Media Board Spare Part Number Information Digital media board includes digital media board cable 378229 001 ...

Page 153: ...elease the ZIF connector to which the digital media board cable is attached and disconnect the digital media board cable 1 from the system board 3 Remove the digital media board 2 Removing the Digital Media Board Reverse the above procedure to install the digital media board ...

Page 154: ... and then remove the following components a Hard drive Section 6 4 b Memory module Mini PCI compartment cover Section 6 7 c Optical drive Section 6 9 d Keyboard Section 6 10 e Switch cover Section 6 11 f Display assembly Section 6 19 g Top cover Section 6 20 USB Audio Board Spare Part Number Information USB audio board for use only with full featured models includes audio board cable and USB board...

Page 155: ...able 2 from the system board The USB cable is present only on full featured models 4 Remove the Phillips PM1 5 3 0 screw 3 that secures the USB audio board and shield to the base enclosure 5 Remove the cables from the clips 4 in the base enclosure 6 Remove the USB audio board 5 Removing the USB Audio Board Reverse the above procedure to install the USB audio board ...

Page 156: ...efective system board and installed on the replacement system board Memory modules Section 6 7 and Section 6 17 Mini PCI communications card Section 6 8 Processor Section 6 15 Modem board Section 6 16 System Board Spare Part Number Information For use with full featured models For use with defeatured models GML For use with defeatured models GML 378225 001 378238 001 383219 001 ...

Page 157: ...nents a Hard drive Section 6 4 b Bluetooth board Section 6 6 c Optical drive Section 6 9 d Keyboard Section 6 10 e Switch cover Section 6 11 f Fan Section 6 13 g Heat sink Section 6 14 h RTC battery Section 6 18 i Display assembly Section 6 19 j Top cover Section 6 20 k Speaker Section 6 21 l Digital media board Section 6 22 m USB audio board Section 6 23 ...

Page 158: ...e the Torx8 T8M2 0 4 0 screw 3 that secures the system board to the base enclosure next to the RJ 11 connector Step 4 applies only to full featured models 4 Remove the 2 HM5 0 9 0 screw locks 4 on each side of the parallel connector 5 Remove the 2 HM5 0 9 0 screw locks 5 on each side of the external monitor connectors Removing the System Board Screws and Screw Locks ...

Page 159: ...nt Procedures Maintenance and Service Guide 6 53 6 If necessary disconnect the RJ 11 connector module cable from the system board and remove the RJ 11 connector module and cable Removing the RJ 11 Connector Module and Cable ...

Page 160: ...s 7 Use the optical drive connector to lift the system board 1 until the power connector 2 is clear of the base enclosure 8 Slide the system board 3 to the left at an angle and remove it Removing the System Board Reverse the above procedures to install the system board ...

Page 161: ...on 6 4 b Bluetooth board Section 6 6 c Optical drive Section 6 9 d Keyboard Section 6 10 e Switch cover Section 6 11 f Fan Section 6 13 g Heat sink Section 6 14 h RTC battery Section 6 18 i Display assembly Section 6 19 j Top cover Section 6 20 k Speaker Section 6 21 l Digital media board Section 6 22 m USB audio board Section 6 23 Serial Connector Module Spare Part Number Information Serial conne...

Page 162: ...cedures 2 Remove the 2 HM5 0 9 0 screw locks 1 on each side of the serial connector 3 Lift the serial connector module and cable 2 out of the base enclosure 4 Disconnect the serial connector module cable 3 from the system board Removing the Serial Connector Module ...

Page 163: ...ured model with 15 0 inch display optical drive and 6 cell battery pack Defeatured model with 14 1 inch display optical drive and 6 cell battery pack 2 86 kg 2 72 kg 6 31 lbs 5 99 lbs Input Power Operating voltage Operating current 18 5 V dc 3 5 A 65 W 3 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to...

Page 164: ...to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this r...

Page 165: ... 9 cm 38 1 cm 11 8 in 9 0 in 15 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1400 1050 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 166: ... cm 38 1 cm 11 8 in 9 0 in 15 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 5 5 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 167: ... cm 35 8 cm 11 2 in 8 4 in 14 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 279 0 279 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 20 40 vertical typical ...

Page 168: ...c ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 156 301 488 156 301 488 117 210 240 Disc rotational speed 4200 rpm 4200 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to ...

Page 169: ...ypical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 2 5 ms 12 ms 23 ms Logical blocks 117 210 240 78 140 160 58 605 120 Disc rotational speed 4200 rpm 4200 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity...

Page 170: ... Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 171: ... in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random Full stroke 100 ms 175 ms 125 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 ...

Page 172: ... RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 173: ... 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 7 8 DVD CD RW Combo Drive Continued ...

Page 174: ...VD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 175: ...r 2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 7 9 DVD RW and CD RW Com...

Page 176: ...sc CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in ...

Page 177: ...dia DVD media Random Full stroke 110 ms 220 ms 125 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 128 KB s Data transfer rate CD R 24X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 16 6 MB s Startup time 8 seconds Stop time 4 seconds Table 7 10 CD ROM Drive Continued ...

Page 178: ...1 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 179: ... Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controlle...

Page 180: ...ller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 7 12 System Interrupts Continued...

Page 181: ... controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 182: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 7 13 System I O Addresses Continued ...

Page 183: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 7 13 S...

Page 184: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 185: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 186: ... Service Guide Connector Pin Assignments Table A 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 187: ...ents Maintenance and Service Guide A 3 Table A 4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground ...

Page 188: ... 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize printer 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select Ground ...

Page 189: ...nce and Service Guide A 5 Table A 6 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground 1 2 3 4 56 7 ...

Page 190: ...ble A 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 191: ...Connector Pin Assignments Maintenance and Service Guide A 7 Table A 8 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 192: ...A 8 Maintenance and Service Guide Connector Pin Assignments Table A 9 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 193: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 194: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 195: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 196: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 197: ...crew Listing This appendix provides specification and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this appendix are available in the Screw Kit spare part number 378235 001 ...

Page 198: ...d Head Width Black 3 4 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 6 4 2 One screw that secures the memory module Mini PCI compartment cover to the computer screw is captured on the cover by a C clip documented in Section 6 7 mm ...

Page 199: ...Table C 2 Phillips PM2 5 13 0 Spring loaded Hard Drive Retention Screw Color Qty Length Thread Head Width Silver 1 13 0 mm 2 5 mm 5 5 mm Where used One screw that secures the hard drive to the computer screw is captured on the hard drive frame by a C clip documented in Section 6 4 mm ...

Page 200: ...read Head Width Silver 2 4 0 mm 2 5 mm 4 0 mm Color Qty Length Thread Head Width Silver 2 4 0 mm 2 5 mm 4 5 mm Color Qty Length Thread Head Width Black 2 3 5 mm 1 5 mm 4 5 mm Where used 1 Two screws that secure the hard drive frame to the hard drive documented in Section 6 4 2 Two screws that secure the hard drive frame to the hard drive documented in Section 6 4 3 Two screws that secure the hard ...

Page 201: ...e Guide C 5 Torx8 T8M2 0 9 0 Screw Location Table C 4 Torx8 T8M2 0 9 0 Screw Color Qty Length Thread Head Width Black 24 9 0 mm 2 0 mm 4 0 mm Where used One screw that secures the optical drive to the computer documented in Section 6 9 mm ...

Page 202: ... Listing Torx8 T8M2 0 9 0 Screw Locations Table C 4 Torx8 T8M2 0 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the keyboard to the computer documented in Section 6 10 mm ...

Page 203: ... C 7 Torx8 T8M2 0 9 0 Screw Locations Table C 4 Torx8 T8M2 0 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 6 19 mm ...

Page 204: ...ting Torx8 T8M2 0 9 0 Screw Locations Table C 4 Torx8 T8M2 0 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the display assembly to the computer documented in Section 6 19 mm ...

Page 205: ...ide C 9 Torx8 T8M2 0 9 0 Screw Locations Table C 4 Torx8 T8M2 0 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 0 mm 4 0 mm Where used 13 screws that secure the top cover to the computer documented in Section 6 20 mm ...

Page 206: ... Listing Torx8 T8M2 0 9 0 Screw Locations Table C 4 Torx8 T8M2 0 9 0 Screw Continued Color Qty Length Thread Head Width Black 24 9 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 6 20 mm ...

Page 207: ...e Guide C 11 Torx8 T8M2 0 2 0 Screw Locations Table C 5 Torx8 T8M2 0 2 0 Screw Color Qty Length Thread Head Width Black 2 2 0 mm 2 0 mm 6 0 mm Where used 2 screws that secure the switch cover to the computer documented in Section 6 11 mm ...

Page 208: ...w Listing Phillips PM1 5 4 0 Screw Locations Table C 6 Phillips PM1 5 4 0 Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 1 5 mm 4 0 mm Where used 4 screws that secure the LED board to the switch cover documented in Section 6 12 mm ...

Page 209: ...2 0 7 0 Screw Locations Table C 7 Phillips PM2 0 7 0 Screw Color Qty Length Thread Head Width Silver 2 7 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the fan to the computer screws are captured on the fan assembly by an O clip documented in Section 6 13 mm ...

Page 210: ...oulder Screw Locations Table C 8 Phillips PM2 0 8 0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 8 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the heat sink to the computer screws are captured on the heat sink by C clips documented in Section 6 14 mm ...

Page 211: ... Guide C 15 Phillips PM2 0 3 0 Screw Locations Table C 9 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Black 2 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the modem board to the computer documented in Section 6 16 mm ...

Page 212: ... Screw Listing Torx8 T8M2 0 4 0 Screw Locations Table C 10 Torx8 T8M2 0 4 0 Screw Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the speaker to the computer documented in Section 6 21 mm ...

Page 213: ...e C 17 Torx8 T8M2 0 4 0 Screw Location Table C 10 Torx8 T8M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 4 0 mm Where used One screw that secures the USB audio board the computer documented in Section 6 23 mm ...

Page 214: ... Listing Torx8 T8M2 0 4 0 Screw Location Table C 10 Torx8 T8M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 4 0 mm Where used One screw that secures the system board the computer documented in Section 6 24 mm ...

Page 215: ...0 Screw Lock Color Qty Length Thread Head Width Silver 6 9 0 mm 2 5 mm 5 0 mm Where used 1 Two screw locks that secure the system board to the computer only on HP Compaq nc6110 and nc6120 computer models documented in Section 6 24 2 Two screw locks that secure the system board to the computer documented in Section 6 24 mm ...

Page 216: ...HM5 0 9 0 Screw Lock Locations Table C 11 Hex Socket HM5 0 9 0 Screw Lock Continued Color Qty Length Thread Head Width Silver 6 9 0 mm 2 5 mm 5 0 mm Where used 2 screw locks that secure the serial connector board to the system board documented in Section 6 25 mm ...

Page 217: ...e only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations Fo...

Page 218: ...assembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ...

Page 219: ...ance and Service Guide D 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 220: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 221: ...Display Component Recycling Maintenance and Service Guide D 5 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Removing the Display Inverter ...

Page 222: ...ay panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Removing the Display Panel Assembly 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame Screws ...

Page 223: ...intenance and Service Guide D 7 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel Removing the Display Frame ...

Page 224: ...de Display Component Recycling 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 225: ...Display Component Recycling Maintenance and Service Guide D 9 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Releasing the Backlight Cables ...

Page 226: ...D 10 Maintenance and Service Guide Display Component Recycling 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame ...

Page 227: ...e D 11 ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 228: ...nnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel Releasing the LCD Panel ...

Page 229: ...Display Component Recycling Maintenance and Service Guide D 13 23 Remove the LCD panel Removing the LCD Panel ...

Page 230: ...board cable 4 15 audio troubleshooting 2 21 audio in jack location 1 9 pin assignments A 2 audio out jack location 1 9 pin assignments A 1 B base enclosure spare part numbers 4 9 4 24 battery bay 1 13 1 20 battery light 1 7 battery locking latch 1 20 battery pack removal 6 5 spare part numbers 4 11 4 22 4 27 specifications 7 8 battery release latch 1 21 BIOS information displaying 3 1 Bluetooth bo...

Page 231: ...enu 2 2 overview 2 1 Security Menu 2 3 Tools Menu 2 4 computer specifications 7 1 connector pin assignments audio in A 2 audio out A 1 external monitor A 6 headphone A 1 microphone A 2 modem A 7 monitor A 6 network A 8 parallel A 4 RJ 11 A 7 RJ 45 A 8 serial A 3 S Video out A 5 UniversalSerialBus USB A 2 connectors service considerations 5 2 D data safeguarding 3 8 design overview 1 22 digital med...

Page 232: ... 16 specifications 7 12 DVD ROM drive OS loading problems 2 20 precautions 5 3 removal 6 16 spare part number 4 13 4 17 4 22 4 26 6 16 specifications 7 9 E electrostatic discharge 5 4 5 8 exhaust vents 1 11 external monitor port location 1 10 pin assignments A 6 External MultiBay cradle spare part number 4 18 4 22 F f1 to f12 keys 1 15 family identifying computer 3 2 fan location 1 21 removal 6 28...

Page 233: ...6 6 hard drive light 1 7 headphone jack location 1 9 pin assignments A 1 heat sink removal 6 29 spare part number 4 5 4 26 6 29 HP Web site 3 3 I I O address specifications 7 19 infrared port 1 6 interrupt specifications 7 17 K keyboard removal 6 18 spare part numbers 4 3 4 5 4 25 4 26 4 27 4 28 6 18 troubleshooting 2 24 keyboard components 1 12 1 14 keypad keys 1 15 L LED board removal 6 26 spare...

Page 234: ... 26 model identifying computer 3 2 modem board removal 6 32 spare part number 4 7 4 21 6 32 modem cable illustrated 4 15 removal 6 53 modem jack location 1 11 pin assignments A 7 modem troubleshooting 2 26 monitor port location 1 10 pin assignments A 6 MultiBay DVD CD RW Combo Drive spare part number 4 18 MultiBay DVD ROM Drive spare part number 4 18 N network jack location 1 11 pin assignments A ...

Page 235: ... 4 21 power light 1 7 1 16 power management features 1 5 power troubleshooting 2 8 processor removal 6 30 spare part numbers 4 7 4 23 4 24 6 30 product name and number computer 3 2 R rear components 1 10 reinstalling or repairing software 3 12 3 14 3 16 See also System Restore removal replacement preliminaries 5 1 procedures 6 1 restore points 3 9 right side components 1 8 RJ 11 connector module a...

Page 236: ...ecifications battery pack 7 8 CD ROM drive 7 14 computer 7 1 display 7 3 7 4 7 5 DVD CD RW Combo Drive 7 10 DVD RW and CD RW Combo Drive 7 12 DVD ROM drive 7 9 hard drive 7 6 I O addresses 7 19 interrupts 7 17 memory map 7 22 optical drive 7 9 7 10 7 12 7 14 system DMA 7 16 static shielding materials 5 8 S Video out jack location 1 13 pin assignments A 5 switch cover removal 6 24 spare part number...

Page 237: ...work 2 26 nonfunctioning device 2 14 2 23 OS loading 2 15 overview 2 1 pointing device 2 25 power 2 8 video 2 12 U Universal Serial Bus USB board cable 4 15 Universal Serial Bus USB diskette drive spare part number 4 18 4 22 Universal Serial Bus USB port location 1 9 1 10 pin assignments A 2 USB audio board removal 6 48 spare part number 4 9 4 24 6 48 V video troubleshooting 2 12 volume buttons 1 ...

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