HP BB118BV - StorageWorks Data Protector Express Package Installation Manual Download Page 4 | Manualshive

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Data Protector Express Installation Guide

Running Data Protector Express for NetWare for the First Time ................................................................................. 22

Users with Adaptec Controllers Must Install the Latest Drivers ................................................................................... 22

Enabling LUN Support.................................................................................................................................................. 23

Linux Installation Notes ...................................................................................................................23

SCSI generic module required for device support........................................................................................................ 23

IDE/ATAPI Support....................................................................................................................................................... 23

Libraries missing from Linux distribution ...................................................................................................................... 24

Appendix A: Troubleshooting Guide ..............................................................................................26

Troubleshooting Installation ............................................................................................................26

When I try to log on to NDS, Data Protector Express keeps asking for the password. ............................................... 26

I can’t log on to Data Protector Express....................................................................................................................... 26

Troubleshooting Backup Devices ....................................................................................................26

I can’t see my tape drive listed in the Device folder. .................................................................................................... 26

Data Protector Express does not recognize my SCSI library. The tape device is displayed, but not the library. ........ 27

Index ..................................................................................................................................................28

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Summary of Contents for BB118BV - StorageWorks Data Protector Express Package

Page 1: ...i Installation Guide Data Protector Express Hewlett Packard Company ...

Page 2: ...ompany shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any kind and is subject to change without notice The warranties for Hewlett Packard Company products are set forth in the express limited warranty statements for such products Nothing herein should be construed as constituting an additional warranty www h...

Page 3: ...unch Data Protector Express Installation Manager 5 Windows Launch 5 Linux Launch 5 Using the Data Protector Express Installation Manager 6 Install Data Protector Express 6 Upgrade Data Protector Express 10 Remove Data Protector Express 11 Chapter 3 Installing Data Protector Express with the CUI Installer 12 Data Protector Express Installer Overview 12 Launch Data Protector Express Installer 12 Net...

Page 4: ...t 23 IDE ATAPI Support 23 Libraries missing from Linux distribution 24 Appendix A Troubleshooting Guide 26 Troubleshooting Installation 26 When I try to log on to NDS Data Protector Express keeps asking for the password 26 I can t log on to Data Protector Express 26 Troubleshooting Backup Devices 26 I can t see my tape drive listed in the Device folder 26 Data Protector Express does not recognize ...

Page 5: ...otector Express dptutorial1 pdf Contains basic information to help you install and run Data Protector Express Installation Guide dpins Lang pdf Contains installation information for each supported platform User s Guide and Technical Reference dpusr Lang pdf Contains information for configuring and using Data Protector Express Addendum dpadd pdf Contains information on additional features English o...

Page 6: ... read and print the release notes for additional information The release notes are available in both HTML readme htm and text readme txt formats in the root directory of the CD ROM Online Help GUI Administrator To view online help while using Data Protector Express select Contents from the Help menu The online help is displayed in a pop up window For task related or context sensitive help while us...

Page 7: ...n the default drive A disk drive with at least an additional 20 GB is recommended VGA display with 1024x768 resolution for use with Windows or an X Window System CD drive for Data Protector Express installation recommended CD or DVD writer for use with the Data Protector Express Bare Metal Disaster Recovery recommended Bootable tape backup device for use with Data Protector Express Bare Metal Disa...

Page 8: ...uters including media servers and clients On a very small Data Protector Express management domain all three components backup server media server and client can be on the same machine Since Data Protector Express is scalable you can easily upgrade your license whenever you need to expand the Data Protector Express management domain To define the Data Protector Express management domain identify T...

Page 9: ...long in this Data Protector Express management domain Data Protector Express has an installer with a graphical user interface GUI and a character user interface CUI Linux and Windows support both the GUI Installer and the CUI Installer NetWare supports the CUI Installer only For information on using the GUI Installer see Installing Data Protector Express with the GUI Installer For information on u...

Page 10: ...You can also install Data Protector Express alongside the older version of Data Protector Express which will not convert the catalog Instead you must import the contents of media with Import Media jobs There is no upgrade path for the new version ...

Page 11: ...o install Data Protector Express To launch the Data Protector Express Installation Manager 1 Select one of the following choices Insert the Data Protector Express CD ROM in your CD drive The Data Protector Express Installation Manager launches automatically Access the root directory on the Data Protector Express CD ROM and double click setup exe 2 To display the Installation Manager screens option...

Page 12: ...the installation program launches the character based installer Using the Data Protector Express Installation Manager When the Data Protector Express Installation Manager screen appears select one of the following options refer to the corresponding section Install Data Protector Express Upgrade Data Protector Express Remove Data Protector Express To start and run the Data Protector Express Adminis...

Page 13: ...y remote administration Subsequent steps vary depending on whether you have selected a Quick Recommended or Custom installation Quick installation 1 When the Licenses screen appears for some editions only select the appropriate option Choose No I want to use an evaluation key if you intend to install the software for a 60 day evaluation period Choose Yes I have a valid license key if you have alre...

Page 14: ... domain screen appears enter the Data Protector Express management domain name of the new Data Protector Express management domain and click Next 3 When the Licenses screen appears for some editions only select the appropriate option Choose No I want to use an evaluation key if you intend to install the software for a 60 day evaluation period Choose Yes I have a valid license key if you have alrea...

Page 15: ...o install the software for a 60 day evaluation period Choose Yes I have a valid license key if you have already purchased a license Enter the license key If you enter an upgrade key Data Protector Express will prompt you to enter an old valid key 4 The Select Packages window appears Deselect or select the following options A shortcut to launch Data Protector Express from your desktop The HP Data P...

Page 16: ...elect the appropriate option Choose No I want to use an evaluation key if you intend to install the software for a 60 day evaluation period Choose Yes I have a valid license key if you have already purchased a license Enter the license key If you enter an upgrade key Data Protector Express will prompt you to enter an old valid key 7 The Select Packages window appears Deselect or select the followi...

Page 17: ...HP Windows or usr local hp Linux To remove Data Protector Express from a different directory click Browse When the Select Target Location screen appears locate the directory and click OK If you have invoked the uninstaller from the product directory the correct directory is already selected 4 Select the packages to remove The backup catalog The D2D device and storage pools 5 Click Next 6 When the ...

Page 18: ...allation instructions If a CD drive is not attached you must either access the Data Protector Express CD ROM over the network or copy the CD directory to your local hard drive You must have administrator rights in NetWare Directory Services NDS to install Data Protector Express After installation when you log in to Data Protector Express for the first time you must log in to NDS with the NDS admin...

Page 19: ...nstallation program detects the environment that you are running If you run install from inside of an X Window System the installation program launches the graphical based installer If you run install from outside of an X Window System the installation program launches the character based installer CD ROM image From the Data Protector Express CD ROM in version release service pack lin x86 type dpl...

Page 20: ... the steps in Custom installation 2 The Select Install Option screen appears Select the Quick Recommended or Custom installation Type Description Quick installation The installation program installs using the default installation values The following items are installed The Data Protector Express software in SYS HP DPX NetWare usr local hp dpx Linux or C Program Files HP Data Protector Express Win...

Page 21: ...are using the Data Protector Express CD_ROM remove and store it as soon as the console prompt appears NOTE On some platforms you must umount the CD drive to remove the Data Protector Express CD ROM Recommended installation 1 The Install To screen appears Enter the name of the installation directory and press F10 The default is SYS HP NetWare usr local hp Linux C Program Files HP Windows It is reco...

Page 22: ...g the Data Protector Express CD_ROM remove and store it as soon as the console prompt appears NOTE On some platforms you must umount the CD drive to remove the Data Protector Express CD ROM Custom installation 1 The Install To screen appears Enter the name of the installation directory and press F10 The default is SYS HP NetWare usr local hp Linux C Program Files HP Windows It is recommended that ...

Page 23: ...e actions occur after installation Open the Data Protector Express Tutorial 1 which contains an overview of installation creating a backup job and disaster recovery Start Data Protector Express Administrator Click Finish to install the listed features 6 Click Exit Installation to quit the installation process If you are using the Data Protector Express CD_ROM remove and store it as soon as the con...

Page 24: ... Data Protector Express will prompt you to enter an old valid key 8 A window displays a list of the items that will be installed You can choose to have actions occur after installation Open the Data Protector Express Tutorial 1 which contains an overview of installation creating a backup job and disaster recovery Start Data Protector Express Administrator Click F10 to install the listed features 9...

Page 25: ...ress F10 to remove Data Protector Express The installation program erases all Data Protector Express files from the installation directory Select No and press F10 to cancel removal The previous screen appears Press Esc repeatedly until the Installation Options screen appears 5 When the removal complete message screen appears press Enter The Installation Options screen appears 6 Click Exit Installa...

Page 26: ...s that represent your licenses to use all Data Protector Express features as well as its options When you purchase and install Data Protector Express key codes you can use Data Protector Express and all licensed options with no expiration date When you install Data Protector Express as an evaluation all optional features are installed that are supported by the base license You can use these featur...

Page 27: ...nses 3 Select the command New to add a new license 4 Enter the key code for the license and click OK A new license object is created which is listed as a new item in the License window 5 To see a summary of all installed licenses a Deselect any licenses and select the Properties command to open the Properties of Licenses window b Select the Status command to see a list ...

Page 28: ...u run Data Protector Express the first time after installing Data Protector Express on a NetWare Server NetWare asks you to enter the NetWare Directory Services NDS login user name and password for the administrator You must enter this password before you can log in to Data Protector Express The default NDS information provided by Data Protector Express may not be correct for your NDS installation...

Page 29: ...for device support in Data Protector Express To verify that this module is loaded and running issue the following command at a terminal prompt lsmod sg should be listed in the list of running modules If it is not listed you must manually load this module so that Data Protector Express can communicate with tape devices Consult your operating system documentation for instructions on manually loading...

Page 30: ...c ide scsi Slave on secondary IDE hdd ide scsi Each kernel image line will read similar to the following kernel vmlinuz 2 2 6 2 ro root dev hda3 hda ide scsi 3 Save the file and reboot your system 4 Verify that the change has been implemented using the following command cat proc cmdline 5 If hda ide scsi or similar does not appear you did not update the configuration file correctly Start over with...

Page 31: ...will be similar to libstdc so 5 2 Contact your Linux distributor for the missing library NOTE If you are using RedHat Linux EL 4 you can use an RPM package called compat libstdc rpm to install the necessary library 3 Install the library according to the documentation provided by your distributor 4 Try to launch the X Window System version of Data Protector Express It should work properly ...

Page 32: ...ate a new Data Protector Express management domain on one of the machines you are installing Then start Data Protector Express on that machine before installing it on other machines Troubleshooting Backup Devices I can t see my tape drive listed in the Device folder Data Protector Express automatically recognizes any backup device attached to your machine If the device does not appear first try th...

Page 33: ... file This file is located in your Data Protector Express log directory Data Protector Express does not recognize my SCSI library The tape device is displayed but not the library 1 Make sure that no other backup programs are installed Other backup programs often install drivers that are incompatible with Data Protector Express 2 Check the following Windows NT or later Disable the library drivers i...

Page 34: ...nstaller 6 NetWare installation procedure 12 Installing a service pack 1 Libraries NetWare using multiple SCSI buses with libraries 22 Linux copy installer to disk 5 13 device support 23 IDE ATAPI support 23 installation procedure 12 libraries missing from Linux distribution 24 LUN support 23 NetWare installation 12 installation notes 22 installation procedure 12 NDS password 22 running for the fi...

Page 35: ...Troubleshooting Guide 29 ...

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