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7
Troubleshooting the HP Jetdirect Print
Server
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print
server.
A flowchart guides you to the correct procedures for troubleshooting the following:
●
Printer problems
●
HP Jetdirect hardware installation and connection problems
●
Network-related problems
To troubleshoot your HP Jetdirect print server, you may need the following items:
●
A Jetdirect configuration page (see
HP Jetdirect Configuration Pages on page 127
)
●
A Printer Configuration or Diagnostic Page
●
Documentation that came with your printer
●
Documentation that came with your HP Jetdirect print server
●
The diagnostics tools and utilities provided with your network software (for example, Novell
NetWare utilities, TCP/IP utilities, or network printer management applications such as HP Web
Jetadmin)
NOTE:
Frequently asked questions about installing and configuring HP Jetdirect print servers
can be found by searching for your HP Jetdirect product at
http://www.hp.com/support/
net_printing
.
ENWW
117
Summary of Contents for 635n - JetDirect IPv6/IPsec Print Server
Page 2: ......
Page 3: ...HP Jetdirect Print Servers Administrator s Guide Firmware V 36 ...
Page 10: ...viii ENWW ...
Page 18: ...8 Chapter 1 Introducing the HP Jetdirect Print Server ENWW ...
Page 26: ...16 Chapter 2 HP Software Solutions Summary ENWW ...
Page 106: ...96 Chapter 4 Embedded Web Server V 36 xx ENWW ...
Page 136: ...126 Chapter 7 Troubleshooting the HP Jetdirect Print Server ENWW ...
Page 162: ...152 Chapter 8 HP Jetdirect Configuration Pages ENWW ...
Page 174: ...164 Appendix A LPD Printing ENWW ...
Page 194: ...184 Appendix D Open Source Licensing Statements ENWW ...
Page 200: ...190 Index ENWW ...
Page 201: ......
Page 202: ... 2007 Hewlett Packard Development Company L P www hp com ...