HP 620Lx - Palmtop PC, User Manual

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108 - HP Palmtop PC User Guide
Can I send a fax using a calling card?
Yes.
1. Create a Dialing Location (named, for example, “Calling Card”) that includes
all the necessary access numbers and calling card information as part of the
long distance dialing pattern.
2. Choose that Dialing Location within bFAX™ and all long distance faxes will
be sent using that calling card information. You can even create different Dialing
Locations for using different calling cards.
For example, if your calling card number was 123456789 you could configure the
“Calling Card” dialing location to dial long distance calls like:
FG,,,,123456789. F means to dial area code, G means to dial the local phone
number, the four commas mean to pause eight(8) seconds (a comma means to
pause for two seconds), and “123456789” is the calling card number that gets
entered as your calling card number. If you are calling from a hotal or business
that requires dialing “9” or “8” to access an outside line, than change it to:
9,FG,,,,123456789
Typically, a pause between four seconds (two commas) and twelve seconds (six
commas) works best.
When sending a fax, I immediately see an error, message that states “Your
modem reported a general error.”
There are several possible problems here.
1. You may have dialed a wrong number or dialed incorrectly. If a long distance
number is dialed as a local call instead, the operator message can cause some
modems to report this error. Some voice mail systems will cause modems to
report this error.
Tip
Watch the Fax Progress box while dialing to see exactly what number is being
dialed. If it is not a correctly, or the Dialing Location is not properly configured.