Corrective Action
Possible Cause
Enter the WWID.
A storage system may not be visible to HP
Command View EVA because the controllers
are waiting for World Wide ID (WWID) to
be entered. This condition will occur if the
storage system has been uninitialized and
the cabinet is power cycled.
This may also occur if backend problems are
preventing access to the quorum drives. Once
communication is restored, the WWID along
with the checksum can be re-entered.
Solving security credentials configuration problems
The following Windows-based security groups are required on the management server:
NOTE:
Group names are case sensitive.
•
HP Storage Admins
. To access all the features of HP Command View EVA, this security group is
required on the management server and must have at least one member (user account). Members
have view and manage capabilities.
•
HP Storage Users
. Members have view capability only. This group is required only when a group
with extremely limited use of HP Command View EVA is required.
Access control
1.
The user's security group is checked to control access to various functions and web pages with
HP Command View EVA.
2.
If the user belongs to the HP Storage Admins group, access is granted.
3.
If the user belongs to the HP Storage Users group and the web page allows access to users with
the View HP Storage privilege, access is granted.
4.
If the user belongs to the HP Storage Users group and the web pages does not allow access to
users with the View HP Storage privilege, access is denied.
Solving problems selecting a storage system
When selecting a storage system, ensure the status icon displayed for the storage system is a green
cluster symbol indicating good health. See
Figure 23
.
HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array Updating Product Software Guide (XCS
6.220)
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Summary of Contents for 6100
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