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HP Color Copier User’s Guide

2-3

5

Verify that the following items are included with your HP Color
Copier:

a

front-panel overlay (has text on it)

b

one black and one color print cartridge

c

User’s Guide

d

power cord (appropriate for your location)

e

Help card

If any of the items are missing or damaged, contact the dealer from
whom you purchased your HP Color Copier.

Step 2 — Attach the Front Panel Overlay

1

Align the front panel overlay with the front panel buttons.

2

Push straight down firmly on both ends and the middle to snap
the overlay into place.

a

b

d

e

c

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Summary of Contents for 140

Page 1: ......

Page 2: ...ding but not limited to the implied warranties of merchantability and fitness for a particular purpose The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Note Regulatory information can be found in Chapter 9 of this User s Guide It...

Page 3: ...ary for you to refer to the manual in order to understand a hazard If present this symbol is placed on the copier within the area where hazardous voltage is present Only trained service persons should perform work in this area If present this symbol is placed on the copier within the area where electrostatic discharge ESD may occur ESD can damage the copier s electronic components Avoid touching e...

Page 4: ......

Page 5: ...gn Your Black and Color Print Cartridges 2 10 Step 9 Test the Copier 2 12 Chapter 3 Copying How to Make Copies 3 1 Controlling How Copies Will Look 3 3 Number of Copies 3 4 Copy Quality 3 4 Reduce Enlarge Options 3 4 Paper Types 3 6 Lighter Darker 3 6 Color Intensity 3 7 TE Text Enhancement 3 7 ELC Enhance Light Colors 3 8 Changing Other Front Panel Settings 3 8 Front Panel Language 3 8 Copy Paper...

Page 6: ...ors dull 5 9 Copy streaked smeared or with white horizontal lines 5 10 Black bar in margins on copy Models 145 and 155 only 5 10 Copies crooked on page 5 11 Miscellaneous problems 5 11 Chapter 6 HP Support Services On Line Services 6 1 Internet 6 1 HP FIRST 6 1 CompuServe 6 2 HP Customer Support 6 2 Calling in the U S and Canada During Warranty 6 2 Calling in the U S and Canada Post Warranty 6 2 C...

Page 7: ...HP Color Copier User s Guide v Prepare your HP Color Copier for Shipment 8 5 Chapter 9 Technical Information Regulatory Notices 9 3 Ordering Accessories and Supplies 9 4 ...

Page 8: ...vi Contents ...

Page 9: ...1 Welcome 1 Welcome to your new Hewlett Packard Color Copier And welcome to this User s Guide which will help you set up and use your Color Copier HP Color Copier 145 and 155 with automatic document feeder HP Color Copier 140 and 150 ...

Page 10: ...problems and explains how to maintain your HP Color Copier Conventions Used Throughout this Guide we use special conventions to help you quickly identify information boldface Bold typeface identifies a specific button name or command you need to enter CAUTION The Caution label calls attention to an operating procedure practice or the like which if not correctly performed or adhered to could result...

Page 11: ...thin normal office temperature and humidity ranges The recommended range is 59o 95o F 15o 35o C and 20 80 humidity ranges Avoid direct sunlight or locations where a quick change in temperature might cause condensation inside the machine Make sure the location is well ventilated Dust gases or fumes such as ammonia or paint thinner can damage the machine Choose a site that is level flat and stable T...

Page 12: ... box on its side and pull out your HP Color Copier 3 Remove the packing material and the orange packing tape from the outside of the copier TIP Save the packing materials in case you ever need to move or ship your HP Color Copier 4 Remove the two yellow orange plastic inserts from the print tray by pulling up and toward the center of the copier ...

Page 13: ...tridge c User s Guide d power cord appropriate for your location e Help card If any of the items are missing or damaged contact the dealer from whom you purchased your HP Color Copier Step 2 Attach the Front Panel Overlay 1 Align the front panel overlay with the front panel buttons 2 Push straight down firmly on both ends and the middle to snap the overlay into place a b d e c ...

Page 14: ... twisting the green knob under the front panel toward the back of your HP Color Copier until it stops The knob only turns one way NOTE Leave the scanner unlocked unless you need to move your HP Color Copier Locking the scanner protects it during moving Refer to Prepare your HP Color Copier for Shipment on page 8 5 for locking instructions ...

Page 15: ...up to 150 sheets of paper into the bottom IN tray print side down until it stops NOTE The output tray can hold a maximum of 50 sheets If you making more than 50 copies remove the excess copies from the output tray If you do not the excess copies may either fall off the tray or cause a paper jam 4 Slide the paper width and length adjusters in until they stop at the edges of the paper See Paper Choi...

Page 16: ...orange shipping insert from the inside of the cartridge cradles TIP Keep and store the shipping insert and other packing materials in case you ever need to move or ship your copier NOTE If your copier has an automatic document feeder use the print cartridge access cover to prop open the document cover while you insert the print cartridges 2 Lift up both print cartridge latches ...

Page 17: ... colored contacts 4 Push the color print cartridge firmly down into the cradle on the left and close the cartridge latch 5 Repeat steps 3 and 4 to install the black print cartridge part number 51645A into the cradle on the right 6 Close the print cartridge access cover NOTE Both print cartridges must be correctly installed with the green tab and blue tape removed for your HP Color Copier to work t...

Page 18: ... present in the product even if the white button is off To completely shut off power you must disconnect the power cord To avoid electric shock be sure to use the power cord with a properly grounded outlet Choose an outlet that is easy for everyone to access in case there is an emergency and you need to shut off power to the HP Color Copier 1 Plug the power cord into the back of your HP Color Copi...

Page 19: ...he current language is displayed 3 Press the Plus and Minus buttons to scroll through the list of available languages until the language you want is highlighted The following languages are available English Español Deutsch Français Italiano Nederlands Dansk Norsk Portugués Svenska and Suomi 4 Press the Select Resume button to select the highlighted language After you select a language you will be ...

Page 20: ... of paired lines on it A set of numbered horizontal lines appears at the top of the page and a set of vertical lines each with a unique letter appears at the bottom of the page The mid range number for horizontal alignment appears on the front panel display 2 Look closely at the set of horizontal bars and determine which set of black and color lines is aligned the best 3 Select the number that rep...

Page 21: ...to change the letter on the display 6 The HP Color Copier then prints another page to confirm that the print cartridges are correctly aligned 7 Match the alignment in Sample 2 to the alignment in Sample 1 8 If the lines are straight continue with Step 9 of the setup procedure If the lines are not straight you will need to repeat the Align Cartridges procedure To do this press the Menu button until...

Page 22: ...sage Self Test Page appears in the panel display 3 Press the Select Resume button The test page printout has a set of lines which should appear unbroken and colored bars which should appear solid The intensity of the colors will vary depending on the type of paper you are using that is plain paper HP Premium InkJet Paper and so on For more information see How to Clear a Paper Jam in the Automatic ...

Page 23: ...is not already on turn on the HP Color Copier by pressing the white button on the lower right front corner of the product NOTE The scanner light remains on for approximately 12 hours after you turn on the HP Color Copier or make the first copy of the day This keeps the bulb warm for optimal copying performance The light uses very little power After 12 hours the Copier turns off the scanner bulb to...

Page 24: ...rs Some features of the HP Color Copier look for items specifically in that corner Using the automatic document feeder Model 145 or 155 only Load the original s with the printed side facing back in the document feeder with the top of the document to the right Adjust the page guide to the length of the original s When the originals are in place the phrase Document Loaded appears on the display NOTE...

Page 25: ... can change default copy settings to produce copies that look the way you want them to NOTE There is a small margin around the edge of paper that the HP Color Copier cannot copy onto See Copy Margins on page 9 1 for more information This section explains how to use the following settings and options Number of copies Copy quality Reduce enlarge features Paper types Lighter darker Color intensity Te...

Page 26: ... the text is of comparable quality Using Fast also cuts down on the frequency of replacing your print cartridges because it uses less ink To change the Copy Quality setting press the Copy Quality button the small button directly beneath the three quality settings Best Normal Fast until the light next to the copy quality setting you want to use is lit Reduce Enlarge Options Using the HP Color Copie...

Page 27: ... percentage between 25 and 400 Poster 400 determines how to divide up the original image and enlarge each part to end up with an image that is up to 400 larger than your original You can specify a different percent total enlargement using the Minus or Plus buttons A poster may be created using up to 25 sheets of paper 5 sheets wide by 5 sheets long For example you can use Poster to create posters ...

Page 28: ...tings 1 Press the Reduce Enlarge button repeatedly until the setting you want is displayed 2 If the feature you are using allows press the Plus or Minus button to change the reduce enlarge percentage 3 Press the Select Resume button to select the new reduce enlarge setting or press the Clear Stop button to cancel Paper Types The Paper Type you select affects how the HP Color Copier makes copies It...

Page 29: ...on The range of color intensity values appears on a scale on the display 2 To produce copies with more intense or vivid colors press the Plus button The dot moves to the right on the scale To produce copies with paler more subtle colors press the Minus button The dot moves to the left on the scale 3 Press Select Resume to choose the new color intensity setting TE Text Enhancement TE sharpens the e...

Page 30: ...ge the ELC setting 1 Press the Menu button repeatedly until ELC appears on the front panel display 2 Press the Plus and Minus buttons to switch between off and z on 3 Press the Select Resume button to confirm the change Changing Other Front Panel Settings This section explains how to use the following settings and options Front panel language Copy paper size Set defaults Factory defaults Clear Sto...

Page 31: ...esume to view the current default paper size 3 Press the Plus or Minus button to toggle between the two paper sizes 4 Press Select Resume when you see the paper size you want Set Defaults If you consistently use settings on the front panel other than the default you can establish those setting as your new default NOTE The default setting is always indicated by a solid dot You can change default se...

Page 32: ...tory Defaults 1 Press the Menu button repeatedly until you see Factory Defaults on the front panel display 2 Press Select Resume The message Returned to factory defaults appears on the front panel display Clear Stop Use the Clear Stop button to cancel copy settings you have specified or to stop copying When you press the Clear Stop button to cancel copy settings they are reset to default settings ...

Page 33: ...to the right Do not mix paper types or sizes in the ADF Load only originals printed on 16 24 lb paper in the document feeder Originals on lighter or heavier paper will not feed correctly and may jam in the copier To prevent paper jams use the ADF with plain paper or HP Premium Inkjet paper only Do not use photo paper transparency film photos labels or envelopes in the document feeder When you make...

Page 34: ...3 12 Copying ...

Page 35: ...bent edges For best results use HP papers HP Premium InkJet papers ensure the maximum color brilliance HP Bright White Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color printing with no show through It is ideal for newsletters reports proposals and flyers HP Premium Transparency Film is designed to make your color presentations vivid and even more im...

Page 36: ... for automatic document feeder paper requirements Copy Paper in the Input Tray Recommended Use Not Recommended 16 to 36 lb 60 to 135 g m2 copier paper or letterhead Paper heavier than 36 lb 90 g m2 or lighter than 16 lb 60 g m2 HP Premium InkJet Paper Paper with cutouts or perforations HP Premium Photo Paper Photo paper other than HP Premium Photo HP Bright White Inkjet Paper Envelopes HP Premium ...

Page 37: ... load at least 5 10 sheets in the paper tray You can place the photo paper sheets on top of plain paper in the paper tray HP Premium Transparency Film Insert the film so that the white transparency strip with arrows and the HP logo is on top and going into the tray first HP Iron On T Shirt Transfers For best results manually feed one sheet at a time with the unprinted side facing down Flatten the ...

Page 38: ...eder Requirements Load a maximum of 25 originals in the automatic document feeder at a time Use only originals printed on plain paper white and colored letterhead and HP Premium Inkjet Paper in the 16 24 lb 60 90 g m2 range in the automatic document feeder Always insert originals with the printed side facing back in the feeder and the top of the paper to the right Do not start copying until the Do...

Page 39: ...The message Paper Jam appears on the display when paper cannot feed from the paper tray properly To resolve this problem 1 Press and hold down the Select Resume button When you do this the paper rollers in the HP Color Copier move forward to help eject the jammed paper 2 If this does not work press and hold down Select Resume again The paper rollers move in reverse 3 If the paper is still jammed r...

Page 40: ...emove the paper 3 Rotate the automatic document feeder back 4 Press Select Resume to continue How to Use the Self Test Page The Self Test Page lets you know whether the copier is operating properly It lists current default front panel settings and if you are using Model 145 or 155 tells whether the automatic document feeder is attached properly You can also use it to check print alignment To print...

Page 41: ...igns c Verify that the vertical line next to the A appears between the two vertical lines next to the C does not have to be centered 4 If the alignment is satisfactory the copier mechanism is working properly If the alignment is not satisfactory see Troubleshooting information on page 5 11 5 If the Troubleshooting help does not resolve the problem contact HP Customer Support See HP Customer Suppor...

Page 42: ...copy job before the first job is complete or you try to change front panel settings while a copy job is in progress Wait until the first copy job is complete before trying to start another Out of Paper Replace paper then press Resume If the paper tray is empty load paper in the paper tray and press Select Resume If the paper is not inserted correctly adjust the paper then press Select Resume Remov...

Page 43: ...m error has occurred that you cannot resolve yourself Turn power off then on again If this message appears repeatedly or remains on the display call HP Customer Support for help see page 6 2 Additional cleaning will be ineffective Replace cartridge Replace the print cartridge Blank page Possible Causes Solutions The original was placed print side up on the glass or printed side facing forward in t...

Page 44: ...ed The best way to check this is to print a Self Test Page See the procedure on page 2 12 If any of the colored bars are missing blue magenta or yellow the color print cartridge must be replaced One of the color ink chambers is running out of ink the nozzles in the print cartridge may be clogged the print cartridges may need to be replaced or you may have a defective print cartridge Print a Self T...

Page 45: ...he size of the image when scanning See Cleaning the Glass on page 7 1 Copies too vivid or bright Possible Causes Solutions Color intensity is set too high Lower the color intensity Press the Color Intensity button Press the Minus button to reduce the color intensity and make your copy paler The round dot moves to the left on the scale No copies coming out Possible Causes Solutions The copier may b...

Page 46: ... use the Transparency or Photo Paper Type setting the copying process slows down for second and subsequent copies to allow the ink to dry You pressed the Color start button for a black and white document Press Clear Stop to cancel the first copy job Then press the Black start button The copier is not warmed up The scanner bulb shuts off if it remains idle for 12 hours It must warm up the first tim...

Page 47: ...button Press the Plus button to darken your copy The round dot moves to the right on the scale The Color Intensity setting is too low Press the Color Intensity button Press the Plus button to intensify the color and make your copy more vivid The round dot moves to the right on the scale Light colors print as white Turn on ELC Enhance Light Colors on the front panel display by pressing the Menu but...

Page 48: ...s need to be cleaned see the procedure on page 7 3 If copy quality still seems poor after you clean the cartridges replace them Black bar in margins on copy Models 145 and 155 only Possible Causes Solutions You are copying from a transparency that is your original is printed on transparency film and a black bar is showing up on the copy Place a blank piece of white paper over the transparency on t...

Page 49: ...in the tray Load only one size of paper at a time Only A Letter and A4 size paper can be used The document feeder paper adjuster is not flush against the bottom of your originals Move the document feeder paper adjuster until it is flush against the bottom of your originals Miscellaneous problems Symptoms Solutions Back of newspaper print shows through Press the Lighter Darker button Press the Minu...

Page 50: ...buttons until the A4 paper size appears and then press the Select Resume button You are using letter size paper and the right side of the original is not being copied The Paper Size setting may not be correct Press the Menu button until Copy Paper Size appears on the display If A4 is listed as the current setting press the Plus or Minus buttons until A Letter appears then press the Select Resume b...

Page 51: ...ect size paper The leading edge is damaged or bent Do not use damaged paper The paper width and length adjusters are not set correctly Be sure the paper width and length adjusters on the bottom tray are set for your paper size The paper may be damaged or curled Replace damaged or curled paper Miscellaneous problems Continued Symptoms Solutions ...

Page 52: ...5 14 Troubleshooting ...

Page 53: ...r nearest authorized HP dealer for help On Line Services Internet You can obtain updated product information on the Hewlett Packard Worldwide Web home page at the following address http www hp com go copiers This website is updated whenever information and contact numbers change HP FIRST Phone 800 333 1917 U S and Canada to access HPFIRST When you call you can request that information be faxed dir...

Page 54: ...ll 208 323 2551 Monday through Friday from 6 am to 10 pm Mountain Standard Time MST and Saturdays from 9 am to 4 pm MST This service is free during the warranty period of the HP Color Copier however your standard long distance phone charges still apply Calling in the U S and Canada Post Warranty If your copier is not under warranty you can call 800 999 1148 A per call out of warranty support fee w...

Page 55: ... Copier does not require cleaning Keep fluids away from the interior of the HP Color Copier Cleaning the Glass Dirty copier glass fingerprints smudges etc slows down copier performance by as much as half a minute This is because the scanner is actually processing the smudges on the glass Be sure to keep the glass clean and free from dust smudges and fingerprints WARNING Turn off the HP Color Copie...

Page 56: ...a chamois or cellulose sponge to prevent spotting If soap or detergent does not clean the glass sufficiently you can use isopropyl alcohol as a cleaning agent Aligning Cartridges Use the Align Cartridges feature whenever you install new print cartridges See Step 8 Align Your Black and Color Print Cartridges on page 2 10 for step by step instructions Using the Self Test Page Use the Self Test Page ...

Page 57: ...his wastes ink and shortens the life of your print cartridges To clean the cartridges 1 Press the Menu button repeatedly until you see Clean Cartridges on the front panel display 2 Press Select Resume The message Printing a Cleaning Check Sheet appears on the front panel display and a Print Cartridge Cleaning Page will be printed NOTE If copy quality still seems poor after you clean the cartridges...

Page 58: ...7 4 Maintaining Your HP Color Copier ...

Page 59: ...ied above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or ...

Page 60: ...to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL ...

Page 61: ...replacement of the component and pay shipping charges duty and taxes for any part that HP asks to be returned For some repairs the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP Color Copier If you need to return your copier to HP for repair HP will expedite the repair of your unit by using an express delivery se...

Page 62: ...FIRST toll free number see page 6 1 and or check HP s Internet site see page 6 1 for information that might help you quickly resolve your problem 5 If you are still experiencing problems and need to speak with an HP Customer Support Representative a Have your copier serial number ready b Print a Self Test Page see page 2 12 c Make a color copy d Be prepared to describe the problem you are experien...

Page 63: ...dges and close the print cartridge latches Place print cartridges in an airtight bag so they will not dry out and put them aside do not send them with the copier NOTE Print cartridges that remain inside may damage your copier 4 Attach the orange packing insert if available 5 Turn off the HP Color Copier You will see the message Shutting Down on the front panel display 6 To prevent damage to the HP...

Page 64: ...ples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you may be reached during the day If you do not have the original packaging materials you can request a replacement package set from HP Customer Support NOTE Shipping damage caused by improper packaging is not covered un...

Page 65: ...ode 1 7 pages per minute Normal mode 0 5 page per minute Copy Margins Copy at 100 or Clone Option Margin Letter 8 5 x 11 in A4 210 x 297 mm Top 0 07 in 1 8 mm Bottom 0 5 in 12 7 mm Left 0 2 in 3 3 mm Right 0 2 in 3 3 mm All other Reduce Enlarge Settings Functional Specifications Paper Sizes U S letter sized 8 5 x 11 in European A4 210 x 297 mm Duty Cycle Maximum Monthly Usage 3 000 pages Paper wei...

Page 66: ...r black and white copying Power Specifications Source voltage 100 240V Frequency 50 60 Hz Current 1A maximum Power 45 W maximum Environmental Specifications Operating ranges 5o 40o C 41o 104o F Recommended ranges 15o 35o C 59o 95o F Humidity 15 80 RH non condensing Non operating ranges 40o 70o C 104o 140o F Physical Specifications Height Product IDs 140 and 150 12 8 in 32 5 cm Product IDs 145 and ...

Page 67: ...en the equipment and the receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the US ...

Page 68: ...Premium Heavyweight InkJet Paper A4 15 sheets 210 x 297 mm C1853A HP Premium Photo Paper Letter 15 sheets 8 5 by 11 in C6039A HP Premium Photo Paper A4 15 sheets 210 x 297 mm Europe C6040A 15 sheets 210 x 297 mm Asia C6043A HP Premium Transparency Film Letter 50 sheets 8 5 by 11 in C3834A 20 sheets 8 5 by 11 in C3828A HP Premium Transparency Film A4 50 sheets 210 by 297 mm C3835A 20 sheets 210 by ...

Page 69: ...ot work properly 5 7 color backgrounds 3 8 copies 3 3 copy speed 9 1 dots in background 5 12 enhance light colors 3 7 3 8 faded distorted or missing 5 6 how to change color intensity 3 7 intensity 3 7 print cartridge 2 6 2 7 resolution 9 2 text enhancement 3 7 CompuServe support 6 2 conventions used in guide 1 2 copies black and white 3 3 color 3 3 faded with dull colors 5 8 horizontal white lines...

Page 70: ...lignment 2 10 HP customer support 6 2 HP FIRST 6 1 on line services 6 1 papers to use 4 1 I inkjet paper 4 1 loading 4 3 inserting print cartridges 2 6 internet 6 1 iron on transfers loading 4 3 L language available on front panel 3 9 front panel 2 9 3 8 light copies 5 9 light scanner 3 1 lighter darker 3 6 lightness copy 3 6 loading originals in the document feeder 4 4 paper 2 5 paper in input tr...

Page 71: ... 3 1 power cord connecting 2 8 outlet to use 2 8 power specifications 9 2 print cartridges aligning 2 10 inserting 2 6 inserting when using automatic document feeder 2 6 printing self test page 2 12 Q quality copy 5 6 quotation marks what they mean in the user s guide 1 2 R reduce enlarge Auto Fit 3 5 changing settings 3 6 Clone 100 3 5 Custom 100 3 5 Entire 91 3 4 Mirror 100 3 6 Normal 100 3 4 ov...

Page 72: ...ncies loading 4 4 tips on using 4 4 transparency film 4 1 loading 4 3 troubleshooting 5 1 U unlocking scanner 2 4 unpacking HP Color Copier 2 2 V vertical alignment 2 11 W warning what this label means in the user s guide 1 2 warranty 8 3 express service 8 3 preparing your copier for shipment 8 5 returning copier for service 8 4 upgrades 8 3 what to do before you call 8 4 website current list of H...

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