HotSpring Limelight Owner'S Manual Download

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Page 51

TROUblESHOOTINg

should you experience any problem, do not hesitate to contact your authorized

Hot Spring

dealer. Here are some tips to help you to diagnose and

rectify some more common sources of trouble yourself, if you choose to do so.

gEnEral oPEration trouBlEShooting guidE

Problem

Probable causes

Solutions

entire spa is inoperative

• Power failure

• GFCI tripped

• Heater high-limit thermostat tripped

• Spa lock activated

• Check power source

• Reset GFCI; call for service if it will not reset

• Disconnect power for at least thirty seconds to reset heater high limit. If it

will not reset, check for clogged filter(s). If tripping continues, call for service.

• Deactivate spa lock

Spa does not heat; jets and

light operate (Ready and Power

indicators are blinking)

• Integrated pressure switch open

• Circulation pump thermal cut-off

tripped

•

check for clogged filter. Integrated pressure switch will reset when the flow

of water through the heater has been restored. call for service if the heater

trips frequently.

• Check for clogged filter or air locks in plumbing. Disconnect power to the

spa, allow circulation pump to cool. circulation pump thermal cut-off will

reset when pump has cooled and power is reapplied. call for service if

circulation pump thermal cut-off trips frequently.

Jets weak or surging

• Spa water level too low

• Filter(s) clogged

• Closed Air Control levers

• Add water

• Clean filter

• Open Air Control levers

Light(s) inoperative

• Spa lock activated

• Light, wiring or assembly is faulty

• Deactivate spa lock

• Call for service

Power indicator blinking (entire spa

inoperative)

• Spa water level too low

• Filter(s) clogged

• Closed Air Control levers

• Disconnect power for at least thirty seconds to reset heater high limit. If it

will not reset, check for clogged filter(s). If tripping continues, call for service.

Ready indicator blinking

• Temperature sensor problem

• Disconnect power for at least thirty seconds. If blinking continues, call for

service.

Blue Logo "Power" indicator

blinking

•

Heater high-limit thermostat tripped

•

Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset,

check for clogged filters. If tripping continues, call for service.

Green Logo "Ready" indicator

blinking

•

Temperature sensor problem

•

Disconnect power for at least thirty seconds. If blinking continues, call for service.

Page 51

Service Information

Summary of Contents for Limelight

Page 1: ......

Page 2: ...ng Corporation reserves the right to change specifications or design without notification and without incurring any obligation Important Welcome In most cities and counties permits will be required for the installation of electrical circuits or the construction of exterior surfaces decks and gazebos In addition some communities have adopted residential barrier codes which may require fencing and o...

Page 3: ...29 System Mode 30 Clean Menu 30 Tools Menu 30 Audio Menu Optional 31 Display Inversion 33 Spacareand maintenance Draining the Water 34 Prevention of Freezing 34 Filter System 35 Filter Cartridge Removal and Cleaning 36 Care of the Spa Pillows 36 Care of the Exterior 36 Everwood Spa Cabinet 36 Care of the Spa Cover 37 Cover Lifter Systems 37 Vacation Care Instructions 38 waterqualityandmaintenance ...

Page 4: ...tor between this point and any metal equipment metal water pipe metal enclosures of electrical equipment or conduit within five feet 1 5 m of the unit as needed to comply with local requirements Do not operate the audio main controls while inside the spa if spa is equipped with an audio component Do not connect any auxiliary components for example cable additional speakers headphones additional au...

Page 5: ...re your spa is connected to the power supply correctly use a licensed contractor Disconnect the spa from the power supply before draining the spa or servicing the electrical components Test the Ground Fault Circuit Interrupter s before each use Replace audio components only with identical components if your spa is equipped with an audio component Install your spa in such a way that drainage is awa...

Page 6: ...permanent injury to your baby Do not use spa immediately following strenuous exercise Avoiding the risk of skin burns To reduce the risk of injury before entering a spa the user should measure the water temperature since the tolerance of temperature regulating devices may vary Test the water with your hand before entering the spa to be sure it s comfortable SAFETY SIGN Each Hot Springspa is shippe...

Page 7: ...LR Seats 5 Adults 7 0 x 7 0 2 13m x 2 13m 36 91 cm 65 square feet 4 000 325 gallons 1 230 litres 930 lbs 422 kg 4 516 lbs 2 048 kg 110 lbs per square foot 230v System 230 volt 50 amp single phase GFCI protected circuit Bolt Model BLT Seats 4 Adults 6 8 x 6 8 2 03m x 2 03m 33 84 cm 65 square feet 1500 Or 6 000 290 gallons 1098 litres 760 lbs 345 kg 3 879 lbs 1 759 kg 105 lbs per square foot 115 vol...

Page 8: ...Even with stones in place the spa will inevitably settle and become unlevel Plus a spa surrounded by dirt or grass will soon be filled with dirt or grass from users feet therefore it s important to get it onto a solid foundation as soon as possible Deck Installation To be certain your deck can support your spa you must know the deck s maximum load capacity Consult a qualified building contractor o...

Page 9: ...placing the spa on an elevated deck or platform IMPORTANT Watkins Manufacturing Corporation reserves the right to change any specifications or design without incurring any obligation Spa Leveling Preparation Concrete sloped at 1 2 inch 1 3 cm per 10 feet 305 cm is preferred so that rain water and water spillover will run off and not puddle underneath the spa water under the spa for long periods of...

Page 10: ...bination XL Hydromassage jets B Combination Hydromassage jets C Direct Hydromassage jets D Secondary suction E Spa pillow F Moto Massage DX G Filter compartment H Control panel I Air lever for Direct Hydromassage jets J Diverter lever K Water feature lever L Water feature M Heater jet Ozone optional accessory N Speaker optional accessory B B A A A E F G K J C C C C E E H B D D L C C C J M C 2 3 4 ...

Page 11: ... Overhead Views A Combination XL Hydromassage jets B Combination Hydromassage jets C Direct Hydromassage jets D Secondary suction E Spa pillow F Filter compartment G Control panel H Air lever for Direct Hydromassage jets I Diverter lever J Cup holder K Water feature lever L Water feature M Heater jet Ozone optional accessory N Speaker optional accessory B B A A A E F G K J I H C C C C E E H B D D ...

Page 12: ...ews A Combination XL Hydromassage jets B Combination Hydromassage jets C Direct Hydromassage jets D Secondary suction E Spa pillow F Filter compartment G Control panel H Air lever for Direct Hydromassage jets I Diverter lever J Cup holder K Water feature lever L Water feature M Heater jet Ozone optional accessory N Speaker optional accessory B B A A A A E F G K J I H D C C C C 1 2 E E H B D D H L ...

Page 13: ...ccessory 7 Bonding terminal Overhead Views A Combination XL Hydromassage jet B Combination Hydromassage jets C Direct Hydromassage jets D Secondary suction E Spa pillow F Filter compartment G Control panel H Air lever for Direct Hydromassage jets I Heater jet Ozone optional accessory J Speaker optional accessory K Cup holder 1 A B B B B C C D E E F G H I J J J J 2 3 4 5 7 6 K K K Controls and Equi...

Page 14: ...el H Air lever for Direct Hydromassage jets I Cup holder J Water feature lever K Water feature L Heater jet Ozone optional accessory M Speaker optional accessory B A A E F G K I H D C C E B D H L C C C J B B I I I I Equipment Compartment 1 Silent Flo 5000 circulation pump 2 Wavemaster jet pump 3 No Fault heater 4 IQ 2020 spa control box 5 Drain valve 6 Ozone injector optional accessory 7 Bonding t...

Page 15: ...al service first remove center front door panel same side as the control panel see step 2 2 Remove the screws from the center front door panel lift bottom of panel away from spa lower and remove Repeat for front side door panels if necessary 3 Locate the IQ 2020 spa control box Loosen the screws on the front of the control box Remove the screws and the control box cover 4 Route the electrical serv...

Page 16: ...y disengaged then push the breaker switch to the ON up position If you don t wait 30 seconds the spa s control panel may flash four lines on and off try again If any of the GFCI breakers fails to operate in this manner your spa may have an electrical malfunction and you may be at risk of electrical shock Turn off all circuits and do not use the spa until the problem has been corrected by an author...

Page 17: ... terminal 7 9 Connect the 6AWG GREEN wire from the subpanel GROUND bar to TB 1 system ground terminal 10 Using the pressure wire connector provided on the outside of the control box bond the spa to all exposed metal equipment or fixtures handrails and the concrete pad if applicable per N E C and local codes 11 Replace the control box cover and securely tighten the fastening screws Close and secure...

Page 18: ... reconfigure spa using the soft jumpers to allow spa heater to run concurrent with jet pump NOTE Long wiring runs may require larger gauge wire than stated Remove power jumpers A from TB 1 CAUTIONS USE COPPER CONDUCTORS ONLY USE SUPPLY WIRES SUITABLE FOR 75 C 167 F DISCONNECT ALL SUPPLY CONNECTIONS BEFORE SERVICING CONNECT ONLY TO A CIRCUIT PROTECTED BYA CLASS A GROUND FAULT INTERRUPTER THESE SPAS...

Page 19: ... damage or failure of spa equipment The dedicated circuit must be properly wired that is it must have a 20 amp GFCI circuit breaker in the house breaker panel 12AWG or larger wire including the ground wire and the correct polarity throughout the circuit NEVER CONNECT THE SPA TO AN EXTENSION CORD Apressure wire connector is provided on the exterior surface of the control box inside the spa This is ...

Page 20: ...ed electrician Required Part ASubpanel 230 volt Convertable available from your Hot Spring dealer 1 Disconnect the power cord from the house receptacle 2 Remove the screws from the center front door panel lift panel up then pull bottom of panel away from spa and remove Repeat for front side door panels if necessary 3 Remove the screws on the front of the spa control box 4 Open the control box cove...

Page 21: ...cal malfunction and you may be risking electrical shock Turn off all circuits and do not use the spa until the problem has been corrected by an authorized service agent IMPORTANT Service Technician must reconfigure spa using the soft jumpers to allow spa heater to run concurrent with jet pump Bolt Model BLT 230 volt converted model IMPORTANT The exact physical location of the terminals on the GFCI...

Page 22: ...lumbing after testing and as a result may have spotted the spa shell or the spa siding prior to delivery Before filling the spa wipe the spa shell clean with a soft rag The following instructions must be read and followed exactly to ensure a successful start up or refill CAUTIONS Do not fill the spa with hot water as tripping of the high limit thermostat may result DO NOT CONNECT POWER TO AN EMPTY...

Page 23: ...s less than 3 ppm superchlorinate the spa water by adding 1 1 2 teaspoons of chlorine sodium dichlor per 250 gallons 950 liters of spa water Run the jet pump to circulate the spa water for a ten minute period clean cycle 10 Recheck the TotalAlkalinity TA at 80 ppm Calcium Hardness CH at 100 ppm then spa water pH at between 7 2 and 7 6 Operational Note Make sure you adjust your TotalAlkalinity firs...

Page 24: ...placement assembly from your Hot Spring dealer 4 To replace position the cutout at the back end of the face body downward and push the face body back into the spa fitting Slightly rotate face body in either direction until you feel the body align with the fitting then press firmly on the face body Once seated push and rotate the face clockwise using a little extra force to overcome the locking pos...

Page 25: ... 2 Combination jets c 4 Direct jets d 1 MotoMassage DX Jet Pump 2 a 4 Combination jets b 1 Combination XL jet c 4 Direct jets d 6 Direct jets e 1 Combination jet Jet Pump 1 Jet System 2 Diverter lever in the position a 2 Combination XL jets b 6 Direct jets c 2 Combination jets d 6 Direct jets e 1 Waterfall lever must be in ON position A E C B D a 6 Direct jets b 10 Direct jets c 1 Combination XL j...

Page 26: ...ature left wall lever must be in ON position Jet Pump 2 Jet System 1 Diverter lever in the position a 6 Direct jets b 8 Direct jets c 1 Combination XL jets d 4 Direct jets Jet Pump 2 Jet System 2 Diverter lever in the position a 4 Direct jets b 2 Combination jets c 2 Direct jets d 2 Direct jets e 6 Direct jets f 1 Combination XL jet Jet Menu A E C B D F A C B D A E C B D F ...

Page 27: ...tion jets c 4 Direct jets d 1 Combination XL jet e 1 Combination XL jet f 1 Water Feature right wall lever must be in ON position LIMELIGHT Collection FLAIR MODEL FLR Jet Menu Jet Pump 2 Jet System 2 Diverter lever in the position a 1 Combination XL jet b 4 Direct jets c 2 Combination XL jets d 4 Direct jets e 2 Combination jets Page 24 Jet Menu A E C B D F A C B D A E C B D ...

Page 28: ...Page 25 LIMELIGHT Collection BOLT MODEL BLT Jet Pump a 8 Direct jets b 4 Direct jets c 2 Combination jets d 2 Combination jets e 1 Combination XL jet Page 25 Jet Menu Page 25 A C B Jet Menu D E ...

Page 29: ...n XL jet c 1 Combination XL jet d 2 Direct jets e 2 Combination jets Jet Pump 1 a 10 Direct jets b 6 Direct jets jets c 2 Combination jets d 1 Water Feature right wall lever must be in ON position LIMELIGHT Collection GLOW MODEL GLW A C B D A E C B D Jet Menu ...

Page 30: ...panel display responds to let you know you ve pressed a button and that the selected function has been performed After a period of non use pressing any button will wake up a sleeping display as well as performing its function Function icons when in active mode will remain lit during the sleeping display Jets Control Pulse Flair Glow Bolt only The JETS button activates the jet pump When the Jets bu...

Page 31: ...wing pages for more information on SPALOCK Light ON OFF intensity Multi Color controls Gleam only The LIGHT button is used to activate all of the light functions Press LIGHT button one time from home screen ALL display Used to adjust all of the lights When the LIGHT button is first pressed all the spa lights go on and are in the High light position DIM 3 the light symbol will be on and the wordALL...

Page 32: ... color is equivalent to the READY Indicator described above and the blue color is equivalent to the POWER Indicator described above If blue or green lights are flashing refer to Troubleshooting section of Owner s Manual Control Panel MENU Display The control panel consists of four main menus These menus are Temperature System Clean and Tools Press the MODE or MODE button to scroll through the main...

Page 33: ...o the locking features Once enabled a lock will remain active until the specific button combination is applied to disable the lock Even if power is disconnected from the spa and soon thereafter reapplied such as in a power outage the lock will remain in place Temperature Lock The Temperature Lock feature deactivates the temperature control function of the control panel The jets and the light funct...

Page 34: ...ll operate normally for the next sixteen hours The circulation pump and heater will continue to turn off for an eight hour period every day that the timer remains in the ON position In this way the amount of heat transferred to the spa water will be minimized When the outside temperatures begin to cool the Summer Mode timer should be turned to the OFF position the summer mode icon on the main disp...

Page 35: ...s the ON button to display POWR 2 Press the MODE button to display VOL 3 Press the MODE to display PLAY 4 Press the MODE to display TRCK 5 Press either ON or OFF button to change the iPod track TO GO TO SETUP Menu From theAUDIO menu 1 Press the ON button to display POWR 2 Press the MODE button to display VOL 3 Press the MODE to display PLAY 4 Press the MODE to display TRCK 5 Press the MODE to disp...

Page 36: ...on to display one of four audio sources IPOD TV AUX BLUE 2 Press the button to display TRE 3 Press the MODE button to display BAS 4 Press the MODE button to display BAL 5 Press the MODE button to display SUB 0 to 11 6 Press the ON button to raise the subwoofer or press OFF button to lower the subwoofer TO change Amplifier channel to match Wireless dock Transmitter inside house if installed From th...

Page 37: ... through the filter compartment BEFORE restoring power PREVENTION OF FREEZING Your spa has been designed and engineered for year round use in any climate In some areas extremely cold temperatures below 10 F combined with strong wind may cause partial freezing of the jet pump even though the water inside the spa remains at the selected temperature The energy efficiency of the spa may also decrease ...

Page 38: ...he amount of foam caused by the anti freeze 4 Drain your spa to ensure removal of anti freeze Do not drain water on grass or plants due to excessive chlorine level 5 After the spa has completely drained re install your filter and follow the Start up and Refill Procedures in the Operating Instructions section of the Owner s Manual IMPORTANT Always keep spa covered when not in use whether it is empt...

Page 39: ...eleased from the plastic retainer Once one end is released push pillow in opposite direction to remove from other retainer 2 Align pillow 3 Slide one end of pillow onto the spa retainer 4 Pull other end of pillow using both hands lift pillow above retainer and with a stretching motion slide pillow recess onto retainer CARE OF THE EXTERIOR Spa SHELL Your Hot Spring spa has an acrylic shell Stains a...

Page 40: ...ts Authorized Sales and Service Dealer IMPORTANT Whenever the spa is not in use it is essential that the cover be in place When filled this ensures effective temperature maintenance and economical operation When empty this prevents potential damage to the surface finish of the interior walls which can result from the excessive heat of the sun This type of damage is specifically excluded from warra...

Page 41: ...tsAuthorized Sales and Service Dealer DO NOT use hard sharp or metal objects such as a car windshield scraper to remove ice Such objects can cut mar or puncture the vinyl surfaces Warning Keep unsupervised children away from the cover Always lock the cover in place after use Keep hands away from the hinging points Do not allow anyone to climb sit or stand on the cover when in the open position Inj...

Page 42: ...nity TA pH Calcium Hardness CH Sanitizer Two types of testing methods are recognized and recommended by Watkins Test Strips are a convenient testing method used by many spa owners Keep in mind that test strips are susceptible to heat and moisture contamination which will result in inaccurate readings The Reagent Test Kit is a method which provides a high level of accuracy IMPORTANT Always read and...

Page 43: ...ions are included with the Clean Screen Pre Filter When the spa is filled proceed to the next step Balancing the Total Alkalinity TA A The recommended TotalAlkalinity TA for your spa water is 40 120 ppm B TotalAlkalinity is a measure of the total levels of carbonates bicarbonates hydroxides and other alkaline substances in the water TAis referred to as the water s pH buffer In other words it s a m...

Page 44: ... to the spa water NOTE After adding sodium hydrogen carbonate or sodium bisulfate wait two hours before testing the water for pH Measurements taken too soon may not be accurate E It is important to check the pH on a regular basis The pH will be affected by the bather load the addition of new water the addition of various chemicals and the type of sanitizer used F When the pH is within the recommen...

Page 45: ...gh output ozone system uses Corona Discharge technology to produce a high concentration of ozone which is injected into the spa water Monopersulfate MPS is an oxidizing chemical used to prevent the buildup of contaminants maximize sanitizer efficiency minimize combined chlorine and improve water clarity FreshWaterAg silver ion purifier introduces silver ions into the spa water inhibiting bacteria ...

Page 46: ...ir Model FLR Bolt Model BLT Glow Model GLW 3 teaspoons 2 teaspoons 1 teaspoons 1 teaspoons 1 teaspoons FRESHWATER Ag SILVER ION PURIFIER REPLACEMENT When replacing the silver ion purifier every four months it is highly recommended that the spa be drained and refilled at the same time After refilling the spa with water balance the TotalAlkalinity TA Calcium Hardness CH and pH to the recommended lev...

Page 47: ... as chlorine are oxidants that kill bacteria and viruses in the water The FreeAvailable Chlorine FAC is a measure of the amount of unused chlorine available to sanitize the spa The recommended FAC for your spa water is 3 0 5 0 ppm B Watkins Manufacturing Corporation recommends the use of sodium dichlor type granulated chlorine for sanitizing the water Sodium dichlor is preferred because it is tota...

Page 48: ...particles during the filling of the spa In line pre filters can be purchased at your local Hot Spring dealer Foam Inhibitors Spa water requires changing due to the buildup of soap in the water Typically soap will cause the spa water to foam when the jets are used Soap is introduced into the spa water from two sources users bodies which retain a soap residual after showering and swimming apparel wh...

Page 49: ...tives on the Everwood cabinet DON T use Compressed Sanitizers The use of bromine sticks or tablets in floaters which may become entrapped in a lounge or cooling seat or sink to the spa floor have been shown to cause discoloration of or surface distress to a spa s shell DON T use a floater type sanitization system as a low or no maintenance solution to your spa maintenance program The spa shell eas...

Page 50: ...event corrosion of spa components The EverFresh water care system minimizes the use of chemicals with harsh side effects such as halogen sanitizers Question Why isn t water chemistry damage covered by the warranty Answer The chemical levels and water quality of the water in the spa are under your direct control With proper basic care the spa will provide many years of hot water relaxation If you a...

Page 51: ...ied service person Though such simple repairs as resetting a GFCI switch or breaker resetting a high limit thermostat or replacing a light bulb may not require a service call they may indicate that a more serious condition exists These conditions may require an experienced service person Before calling for service please refer to the Troubleshooting Guide NOTE Always retain your original sales rec...

Page 52: ...Freshwater III ozone systems should only be serviced by a qualified technician WARRANTY NOTE Cleaning of the ozone injector is not covered under the warranty Refer to the Ozone section of this manual for instructions on cleaning the ozone injector MISCELLANEOUS SERVICE INFORMATION The control and high limit thermostats are equipped with electronic sensors that are connected to the spa s plumbing N...

Page 53: ...n use of the spa Watkins Manufacturing Corporation does not recommend using the spa if the water temperature is above or below the spa s control panel temperature range DISCLAIMERS Watkins Manufacturing Corporation shall not be liable for loss of use of the Hot Spring spa or other incidental or consequential costs expenses or damages which may include but are not limited to the removal of a perman...

Page 54: ...er to the spa allow circulation pump to cool Circulation pump thermal cut off will reset when pump has cooled and power is reapplied Call for service if circulation pump thermal cut off trips frequently Jets weak or surging Spa water level too low Filter s clogged Closed Air Control levers Add water Clean filter Open Air Control levers Light s inoperative Spa lock activated Light wiring or assembl...

Page 55: ...ildup scum ring around spa Build up of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Algae Growth High pH Low sanitizer level Shock spa with sanitizer and adjust pH Shock spa with sanitizer and maintain sanitizer level Eye Irritation Low pH Low sanitizer level Adjust pH Shock spa with sanitizer and mainta...

Page 56: ...ins Manufacturing Corporation Limelight Gleam Pulse Flair Bolt Glow No Fault IQ 2020 Everwood Raio Wavemaster Silent Flo 5000 CoverCradle Clean Screen Cover Shield UpRite Lift n Glide EverFresh FreshStart FreshWater Vidro FreshWaterAg and The Home Relaxation Specialists are trademarks of Watkins Manufacturing Corporation BaquaSpa is a trademark of Arch UK Biocides Limited Brominating Concentrate i...

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