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Hotpoint RGB744GER, Use And Care & Installation, Page: 44 / 48

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Hotpoint RGB744GER Use And Care & Installation Download Page 44

QUESTIONS?

USE THIS PROBLEM SOLVER

PROBLEM

OVEN WILL NOT WORK

TOP BURNERS DO NOT

LIGHT OR DO NOT

BURN EVENLY

BURNERS HAVE YELLOW
OR YELLOW-TIPPED
FLAMES

BURNER FLAMES VERY
LARGE OR YELLOW

OVEN DOES NOT
COOK PROPERLY

SURFACE BURNERS
LIGHT BUT OVEN DOES
NOT (DUAL BURNER
MODELS ONLY)

SURFACE KNOB TURNED
TO THE LITE POSITION
BUT BURNER WILL NOT
NOT LIGHT. (SEALED
BURNER MODELS ONLY)

44

POSSIBLE 

● 

Plug on range is not completely inserted in the electrical outlet.

. The circuit breaker in your house has been tripped,   a fuse has been blown.

● 

Oven controls not properly set.

● 

Door left in locked position after cleaning.

● 

Make sure electrical plug is plugged into     ive power outlet.

 Burner holes on the side or around the top   burner may be clogged. Remove

burners (on models with dual burners) or burner heads (on models with sealed
burners) or burner caps on spill-proof’ models, and clean them with a toothpick.
Make sure you do not enlarge the holes. On spill-proof models, check electrode
area for burned-on food or grease.

(A) Yellow 

(B) Yellow tips on outer

(C) Soft blue 

Call for service

cones—Normal for LP gas

Normal for natural gas

● 

If burner 

 look like (A), 

 for service. Normal burner 

 should look

like (B) or (C), depending on 

 type of 

 you use.

● 

With LP gas, some yellow tipping on outer cones is normal.

● 

If range is connected to LP gas, check 

 steps in the Installation Instructions.

● 

Make sure thermostat capillary bulb (located i n upper portion of oven) is in

correct position. not touching oven sides and not coated with anything.

 Aluminum 

 being used improperly in oven.

● 

Incorrect cookware being used. Check each cooki 

 section for cookware tips

or recommendations.

● 

Check common problems listed in Bak 

 Rousting 

 Broiling sections.

● 

Oven bottom not securely seated in position.

● 

The oven gas shut 

 valve may have accidentally been moved during cleaning

or moving. To check the oven gas shut off valve raise the cooktop and look
for the gas shut off lever either on the front 

 tube or   the extreme right

rear corner. Make sure the lever is turned so that it is parallel to the gas tube.

● 

Surface knob not moved 

 enough into the LITE position. Move knob

further into the LITE position   allow 

 to flow to the burner.

Summary of Contents for RGB744GER

Page 1: ... 28 Problem Solver 44 45 RGB745GER Features 6 7 Safety Instructions 2 5 RGB745GES Flooring Under Range 31 Surface Cooking 8 9 Installation Instructions 29 43 Burner Grates 8 9 23 24 25 RGB746GES Leveling 38 Burners 8 9 23 24 Model and Serial Numbers 2 3 I Control Settings 8 oven 1 0 22 Cookware Tips 9 Air Adjustment 37 Flame Size Baking 9 36 43 14 15 Lighting Instructions 8 9 Broiler Pan and Rack ...

Page 2: ... NEED SERVICE To obtain service see the Consumer Services poge in the back of this book To obtain replacement parts corrtoct GE Hotp Jint Service Centers We re proud of our service and wwt you to be pleased If for smme reason yOLI arc not htippy wilh the service you receive here are three steps to follow t or further help FIRST contact the people who serviced your appliance Explain why you are not...

Page 3: ... it is specifically recommended in this guide All other servicing should be referred to a qualified technician Be sure all packing materials are removed from the range before operating it to prevent fire or smoke damage should the packing material ignite Locate range out of kitchen traffic path and out of drafty locations to prevent poor air circulation c Be sure your range is correctly adjusted b...

Page 4: ...ing and greasy spillovers that may catch on fire 4 Adjust the top burner flame size so it does not extend beyond the edge of the cookware Excessive flame is hazardous Use only dry pot holders moist or damp pot holders on hot surfaces may result in burns from steam Do not let pot holders come near open flames when lifting cookware Do not use a towel or other bulky cloth in place of a pot holder To ...

Page 5: ...f stop is a convenience in lifting heavy foods It is also a precaution against burns from touching hot surfaces of the door or oven walls The lowest position R is not designed to slide Do not heat unopened food containers Pressure could build up and the container could burst causing an injury Do not use aluminum foil anywhere in the oven except as described in this book Misuse could result in a fi...

Page 6: ...FEATURES OF YOUR RANGE WM v L E 6 Your range is equipped with one of the two types of surface burners shown above ...

Page 7: ...nly 7 OVEN SET Knob I 8 OYICI1 on lndicdlt i 1 i hl 10 I 21 5 US tlllt t t llY C 11 dllili hlll llCl llltKICS 011 44 I 6 C ldop X5 7 Broiler l n mi r ddi 16 18 26 I 8 Oven Shelves c lsil rcnl lkcd lr rcpt sititltlcd 011 shelf supper s 1 I 14 26 II g oven stlcll Sllppol s 20 OVCI1 1 1 cJwkcl 5 20 2 2 26 7 ...

Page 8: ... and left rear burners The two knobs on the right control the right front and right rear burners Before Lighting a Burner lf drip pans are supplied with your range they should be used at all times Make sure al I grates on the range are in place before using any burner On ranges with sealed burners The smal Ier burner right rear position wil I give he best simmer results The right front burner is h...

Page 9: ...ols very slowly Check cookware m mui actur er s directions to be sure it can be used on gtis ranges Stainless Steel This metal ulone has poor heating pr operties and is usually combined with copper tll urn i num or other metals for i reproved heat distribution Combination metal skillets usually work satisfactorily if they are used wi h rnediurn heat as the manufacturer recommends Wok Cooking t n r...

Page 10: ...peration 1 v BAKE Use this setting for all normal oven operations for example for cooking roasts or casseroles Only the bottom oven burner operates during baking BROIL Use this setting for broiling Only the top broil burner will operate TIME BAKE Use this setting to turn the oven on and off at specified times when you want cooking to start and stop See Automtitic Oven Timer section CLEAN Use this ...

Page 11: ...e designed with stop locks so when placed correctly on the shelf supports they will stop before coming completely out of the oven and will not tilt when you are removing f ood f rom them or placing f ood on them When placing cookware on a shell pull he shelf out tc I1c stop position Place the Cookwat c on the shcl f Ilcn SI idc the shel t back into the oven This will climina e reaching into the ho...

Page 12: ...ou Id g i c yell illl id l hoW lllll h th tClllpCl iltLll C ShoLlld hC ChWl 12 Note position of pointer to screw before adjustment Cooler Hotter I LIII hc OVE3N T MP knob 01 1 hc shalt and look at I1c hxk side Thcm is a disc in the center of the knob ski II w i h L poi ntcr opposite onc of the screws Illilkt 111 l ijLIs llK ll CW Ct Uliy 100Sell Llp t oxitll i cly ollc 111 11 hLlt Lfo not conlpldy...

Page 13: ...correct time ol day when either the DELAY STAR I di ll 0 5 or STOP TIME dial is pushed in anLI turned it will pop into 9 place when the time shown on the range clock is reached 2 Set the DELAY START control Push in and turn the DE1 AY 7 3 9 3 t 6 X 1 START dial to the time you want the oven to turn itscll on If you wont it to start cookin immediately do no set DELAY PUSH TO SET START time 3 Set th...

Page 14: ...und cakes A or B Pies or pie shells B or C Frozen pies A on c mkic sheet Cusserolcs B or C Roasting I I B r R Preheating Preheat the oven it the recipe culls I r it Preheat means bringing the oven up to the specified temperature before putting in the food To prehca set the oven at the correct temperature selecting a higher temperature does not shorten preheat time Preheating is necessary for good ...

Page 15: ...baking since the shiny foil pan retlects recommends wi II LIsually be crisper thinner and drier heat away from the pie crust the cookie sheet helps than it should bc It baked in a pan smaller than retain it rccomrnended it may be undercooked and batter may ovedlow Check the recipe to make sure the pan size used is the one recommended Baking Pans Use the proper baking pan The type of finish on the ...

Page 16: ... removed when the dcsil ed internal tempcratLlrc has hccIl I cachcd Step 3 Turn the OVEN SET OVEN TEMP OJ EN SET knob to BAKE or TIME BAKE and the OVEN TEMP knob to the desired tempcratLlrc Check the Roasting Guide for tempera urcs and upproximatc cooking imcs Step 4 Most mea s continue to cook sligh ly while standing atier being removed f ronl the oven Recommended stanciing time for roas s is I t...

Page 17: ... meat The Meat Tender cuts rib high quality sirloin tip rump or top round Lamb leg or bone in shoulder Veal shoulder leg or loin Pork loin rib or shoulder Ham precooked Poultry Chicken or Duck Chicken pieces Turkey ROASTING GUIDE Oven Temperature 325 325 325 325 325 325 350 325 Doneness Rare Medium Well Done Rare Medium Well Done Well Done Well Done To Warm Well Done Well Done Well Done Approximat...

Page 18: ... and cook without turn ing until done Time food for about one half the total cooking time urn food then continue o cook to preferred doneness Turn the OVEN TEMP knob to OFF Remove broiler pan from oven and serve f ood immediately Leave pan outside the oven to UX l Use of Aluminum Foil You can use aluminum foil to line your broiler pan und broiler rack However you must mold the foil tightly to the ...

Page 19: ... 4 to 1 2 inch thick B 5 5 Ham Slices Precooked I inch thick c 8 Increase time 5 to 1 minutes pcr side for 1 Y inch thick or home cured Pork Chops Well Done 2 1 2 inch thick 2 I inch thick about 1 lb B B 10 13 4 5 9 12 Slwh lat Lamh Chops Medium Well Done Medium Well Done Slash l t 1 inch thick about I t to 12 OZ 2 I X inch thick about 1 lb B B B B 8 10 10 17 4 7 10 4 6 2 14 Ii desired split stius...

Page 20: ...oap and water Do not use abrasives or oven cleaners Do not rub or clean the door gasket B the fiberglass material of the gasket has an extremely low resistance to abrasion An intact and well fitting oven door gasket is essential for energy efficient oven operation and good baking results If you notice the gasket becoming worn frayed or damaged in any way or if it has become displaced on the door y...

Page 21: ...ectly and the clean cycle has begun If a delayed start has been selected the CLEANING light will not glow until the start time has been reached and the clean cycle begins The door will lock approximately 20 minutes after the clean cycle has begun How to Set a Delayed Start Cleaning After a Clean Cycle If you wish to start and stop cleaning at a later time than shown on the clock push in and turn D...

Page 22: ...the excess soil and reset the clean cycle Q Is the crackling sound I hear during cleaning normal A Yes This is the metal heating and cooling during both the cooking and cleaning functions Q Should there be any odor during the cleaning A Yes there may be a slight odor during the first few cleanings Failure to wipe out excessive soil imight also cause an odor when cieaning Q What causes the hair lik...

Page 23: ... the surf ace burners fi om range BLrrners Iifi out for cleaning Lift up the cooktop and then lift out the surf ace burners To remove burned on food soak the surface burner in a solution of mild I iquid detergent and hot water Soak the surface burner for 20 to 30 minutes For more stubborn stains use a cleanser like Soft Scrub brand or Bon Arni brand Rinse well to remove any traces of the cleanser ...

Page 24: ...You should clean the surface burners routinely Grate especially after bad spillovers which could clog these holes Wit e off surface burners If heavv p W spillover occurs remove the surface burners from range Burners lift out for cleaning Lift up the cooktop and then lift out the surface burners s aceBurner To remove burned on food soak the surface burner in a solution of mild liquid detergent and ...

Page 25: ...oes sauerkraut fruit juices etc or foods with high sugar content could cause a dull spot if allowed to set When the surface has cooled wash and rinse For other spills such as fat smatterings etc wash with soap and water once the surface has cooled Then rinse and polish with a dry cloth Do not store flammable materials in an oven or near the cooktop Do not store or use combustible materials gasolin...

Page 26: ...pring hinge and the oven frame as the spring 1 J hinge could snap back and pinch your fingers A To replace the door make sure the hinges are in the out position Position the slots in the bottom of the door squarely over the hinges Then lower the door slowly and evenly over both hinges at the same time TO CLEAN THE DOOR Do not immerse door in water Inside of door c Because the area inside the gaske...

Page 27: ...l knobs may be re n vedf l easier L cleaning To remove knob pLIll it straight of f the stem If knob is ciitticult t remove place a towel or dishcloth between the knob and control panel and pull gently Wash the knobs in soap and wuter or a vinegar and hot water solution but do not soak To clean outside glass finish use a glass cleaner Do not allow the water or cleaner to run down inside openings in...

Page 28: ...ve the grates 3 Grasp the two front burner wells and lift up Some models have dual support rods that will hold the cooktop up while you clean underneath it After cleaning under the cooktop with hot soapy water and a clean cloth lower the cooktop Be careful not to pinch your fingers the range To remove lift up bottom of panel slightly to disengage the panel from the tabs at the base of the range Pu...

Page 29: ... Use and Care Guide and the Installation Instructions for fiture use This appliance must be properly grounded WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to this manual For assistance or additional information consult a qualified installer service agency manufacturer dealer or the gas supplier CAUTION Do not attempt to operat...

Page 30: ...combustible material or metal cabinet The hood must beat least as wide as the appliance and centered over the appliance Clearance between the cooking surface and the ventilation hood surface MU NEVER BE LESS THAN 24 INCHES 30 c If cabinets are placed above the range allow a minimum clearance of 30 between the cooking surface and the bottom of unprotected cabinets If a 30 clearance between cooking ...

Page 31: ...er than the floor covering This will allow the range to be moved for cleaning or servicing MODEL AND SERIAL NUMBER LOCATION I Depending on your range you ll find the model and serial numbers on a label on the front frame of the range behind the storage drawer kick panel or broiler drawer TOOLS YOU WILL NEED Phillips and flat blade screwdrivers Pencil and ruler Two pipe wrenches one for backup 1 op...

Page 32: ...h cOHNKl THE RANGE TO GAS Shut off the main gas supply valve before disconnecting the old range and leave it off until new hook up has been completed Don t forget to relight the pilot on other gas appliances when you turn the gas back on Because hard piping restricts movement of the range the use of an A G A certified flexible metal appliance connector is recommended unless local codes require a h...

Page 33: ...Rigid Pipe Hookup for Models Equipped with Sealed Burners Q y Pressure 4 Regulator 90 Elbow Q Q provided t n 4 90 Elbow Nipple Union Black Iron Pipe Union 0 Nipple FE I I 1 Gas Shut off 4 Valve Flexible Connector and Rigid Pipe Hookups for Models Equipped with Dua Burners iAda NireuW w m j Q y 3 4 n 0 Black Iron Pipe Flex Connector u 6 ft max R Union Manifold Pipe Adapter Nipple Gas Shut off Valve...

Page 34: ...ve from the gas supply piping When using test pressures of 1 2 psig or less to test the gas supply system simply isolate the range from the gas supply system by closing the individual shut off valve ELECTRICAL CONNECTIONS Electrical Requirements 120 volt 60 Hertz properly grounded branch circuit protected by a 15 amp or 20 amp circuit breaker or time delay fuse Extension Cord Cautions Because of p...

Page 35: ...nd terminal is very likely to break with repeated use Should this happen DO NOT USE the appliance until a proper ground has again been established Usage Situations where Appliance Power Cord will be Disconnected Frequently Do not use an adapter plug in these situations because disconnecting of the power cord places undue strain on the adapter and leads to eventual failure of the adapter ground ter...

Page 36: ... on the type of gas you use With LP gas some yellow tipping on outer cones is normal A Yellow flames Call for service B Yellow tips on outer cones Norma for LP gas C Soft blue flames Normal for natural gas CHECK IGNITION OF OVEN BURNER The oven is designed to operate quietly and automatically To operate the oven turn the OVEN SET knob to BAKE and the OVEN TEMP knob to 300 E After 30 90 seconds the...

Page 37: ...ly remove the oven bottom and the burner baffle see below Flames should have approximately 1 blue cones and if range is supplied with natural gas should burn with no yellow tipping With most II gas small yellow tips at the end of outer cones are normal Flames should not lift off burner ports If lifting is observed gradually reduce air shutter opening until flames are stabilized With the baffle in ...

Page 38: ...not properly installed If the Anti Tip device supplied with the range does not fit this application use the universal Anti Tip device WB02X7909 1 Mark the wall where the RIGHT EDGE of the range is to be located Be sure to allow for the countertop overhang if you intend to install the range next to cabinets Slotted Head Screw Y 2 Anti Tip Device I J Wallplate I I Marked Edge of Range 2 Locate the o...

Page 39: ...r also For models equipped with dual burners remove the cooktop and locate the pressure regulator at right rear of range 0 2 Follow the directions in A or B that match your regulator type Is the e in a ation If it is this regulator 1 Use a coin to remove the cap from the pressure regulator 2 Turn the cap over and hook it into the slots The type of gas to be used should now be visible on the top of...

Page 40: ... as a back up when removing spud to prevent the aluminum tube from twisting 4 Install orifice spuds accordin to one of the d following diagrams see or B for LP gas or natural gas depending on which you are converting to 40 Orifice Spuds for Converting to 1P Gas LP orifice spuds are in a small plastic bag packed with this Use and Care book LP orifice spuds have a 2 digit number and the Letter L on ...

Page 41: ...aight down with the tube over the orifice spud Replace the screws making sure the tall screw is opposite the burner electrode in each burner base CONVERTING SURFACE BURNERS ON MODELS EQUIPPED WITH DUAL BURNERS See Step 3 if range is equipped with sealed burners 1 Lift cooktop 2 Lift burner assemblies straight up and set aside to gain access to surface burner spuds 3 With a 7mm or 5 16 wrench depen...

Page 42: ...LP gas loosen the Phillips head screw and rotate the shutter to the Screw full open position With Air Shutter baffle in place flames should have approximately l inch blue cones and should not extend beyond the edges of the burner baffle After 30 seconds of burner operation check for flames lifting off burner ports If lifting is observed gradually reduce air shutter opening until flames are stabili...

Page 43: ... 5 Check for flame outage by opening and closing the oven door several times If the flame goes out increase the flame size CHECK QUALITY OF FLAMES The combustion quality of burner flames needs to be determined visually If burner flames look like A call for service Normal burner flames should look like B or C depending on the type of gas you use With LP gas some yellow tipping on outer cones is nor...

Page 44: ...lames B Yellow tips on outer C Soft blue flames Call for service cones Normal for LP gas Normal for natural gas If burner flames look like A CM for service Normal burner flames should look like B or C depending on the type of gas you use With LP gas some yellow tipping on outer cones is normal If range is connected to LP gas check all steps in the Installation Instructions Make sure thermostat cap...

Page 45: ... around the oven liner is normal for the first few times oven is used This is temporary Oven temperature is too high to set self clean operation Allow the range to cool to room temperature and reset the controls Door lalch handle not moved all the way to the right Oven must cool below locking temperature approximately 30 minutes after the clean cycle is complete Do not lock the door with door latc...

Page 46: ...NOTES 46 ...

Page 47: ...aired heiirillgolsI ce h who ha c accc ss to a TDD or a conventional telel ypmvri ter ma call 800 I IJlJ JEf l 800 8 M 43Z2 to reques in fi rmat ion or service Service Contracts 80 626 2224 Parts andAccessories 800 626 2002 Individuals qualified to service their own appliances can User maintenance instructions contained in this booklet h i c n d cl Ixirts JI ac cssorics st nt directly to their cov...

Page 48: ... the product please contact your dealer or our Consumer Affairs office at the address below or call toll free GE Answer Center 800 626 2000 consumer information service Improper installation If you have an installation problem contact your dealer or installer You are responsible for providing adequate electrical gas exhausting and other connecting facilities as described in the Installation Instru...

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